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TROUBLESHOOTING

 

 Applies to 1-2

 

1.

Electric shock hazard. MrSteam steam generators are connected to high voltage and contain live 
electrical components. All installation and service to be performed by qualified and licensed electricians 
only. Installation or service by unqualified persons or failure to use MrSteam parts may result in property 
damage or in a personal injury. 

2.

Do not disassemble or 
service any components. 
Internal components contain 
no serviceable parts. 

 

 The model and serial 

number is printed on the data 
plate on the front of the steam 
bath generator. Please have this 
information available when con-
tacting Technical Services.  
 

Note:

 Disconnect all connec-

tions going to the steam gener-
ator. When disconnecting the 
AutoFlush connector, close man-
ual drain valve. 
 
 

Step 1

 Check main incoming 

power to the unit. 
 

Step 2

 Ensure the wires from the primary side of the transformer are 

connected to the quick connect tabs on the line side of the contactor. 
 

Step 3

 Verify that 120 VAC is coming out of the transformer, BLACK & 

WHITE wires, into the circuit board. 
 

Step 4

 Push the manual ON button on the CONTROL to run the gener-

ator. Make sure the steam room is empty. 
 

Step 5

 Verify 120 VAC to the water feed solenoid, GRAY & WHITE wires 

(will fill when needed). 
 

Step 6

 Temporarily short out the WLS (Purple wire) and GROUND 

(Green wire) terminals and verify that the contactor engages. 
 

Step 7

 Check main voltage on the load side of the contactor when it is 

engaged.

Secondary

Contactor

Heating
Element Test
Points

Multimeter
Probes

Primary

Contactor

Contactor Test Points

24

CX SERIES Installation, Operating & Maintenance Manual

INST

ALLER

Secondary 

Contactor

Primary 

Contactor

 

Transformer

Fuses

Ethernet Connection

Safety Valve

Steam  

Outlet

Liquid 

Level Probes

Power Block

Power  

Supply 

Knock-Out

The steam generator represented in this illustration is 
for reference purposes only. Please contact MrSteam 
for speci

fi

c product information.

(All Drawings for Illustrative Purposes Only.)

Level Control 

Board

24VDC Power 

Supply

Relays

PLC

Note: 

For illustrative purposes only. 

Number and configuration of contactors 
in CX Steam Generators varies by model. 

Summary of Contents for mr. steam CX Series

Page 1: ...tors Installation Operation Maintenance Manual Models CX0360 through CX5000 Installation Operation Maintenance Manual _______________________________________ IMPORTANT LEAVE THIS MANUAL WITH THE OWNER...

Page 2: ...egulate its internal temperature hyperthermia Limit your use of steam to 10 15 minutes until you are certain of your body s reaction D Excessive temperatures have a high potential for causing fetal da...

Page 3: ...n 8 Notice 8 Safety Valve 3 4 NPT 8 Warning 8 Caution 8 Steam Piping 10 Steamhead Installation 10 Notice 10 Acrylic Shield 11 Notice 11 Control Mounting 12 Flush Mounting 12 Surface Mounting 12 Electr...

Page 4: ...or using a steam room Prolonged use of the steam system can raise excessively the internal human body temperature and impair the body s ability to regulate its internal temperature hyperthermia Limit...

Page 5: ...installation Read the Installation and Operation Manual of all controls and accessories available at www mrsteam com Record the model and serial number of the steam generator in the space provided in...

Page 6: ...only to prevent damage to the generator pipes and electrical system Failure to install in an upright position may result in a leak or shock hazard Do not hang the CX steam generator on a wall Hanging...

Page 7: ...use black galvanized PVC pipe or PEX except as noted Water supply and steam piping must be flushed to remove flux and other debris prior to connecting the steam generator Failure to flush the steam p...

Page 8: ...rain into a steam enclosure or any location where accidental contact with drain water may occur Do not connect the drain valve to the steam piping Connecting the drain line to the steam piping may all...

Page 9: ...steam coming out of one steamhead and may result in scalding and personal injury Use brass pipe or copper tubing from unit to steamhead as permitted by codes Insulate steam piping with fiberglass pip...

Page 10: ...LLATION For steam rooms constructed of tile marble or similar non porous heat resistant materials for the enclosure locate steamhead 12 inches above steam room floor and install MsSteam PN 103938 acry...

Page 11: ...d bottom of the steamhead Place an Acrylic Shield PN 103985 over the steamhead until the tabs engage the grooves in the steamhead Do not use with fragrance containing aldehydes Acrylic Shield damage m...

Page 12: ...ould be facing down as does the side of the box which is open Insert and tighten each of the 4 provided clips into their respective slots on the sides and top of the control to secure the control to t...

Page 13: ...ng installation to be performed by a qualified licensed electrician in accordance with National Electrical Code and Local Electrical Code Connect electrical power supply to the power block only Do not...

Page 14: ...14 CX SERIES Installation Operating Maintenance Manual I N S T A L L E R CONTROL CIRCUIT WIRING DIAGRAM...

Page 15: ...15 CX SERIES Installation Operating Maintenance Manual I N S T A L L E R POWER CIRCUIT WIRING DIAGRAM...

Page 16: ...11 280 16 1 2 419 22 578 1 3 8 34 2 3 8 60 7 7 8 200 1 7 8 48 251 8 638 2 3 8 60 6 3 8 162 Dimensions 5 7 8 150 NOTES All units in inches MM TO AVOID EQUIPMENT DAMAGE DO NOT CONNECT POWER SUPPLY DIRE...

Page 17: ...r cable directly to PLC in the primary generator as shown Do not route sensor cable with power wiring next to electric motors or any other location subject to electrical noise Seal cable entrance to s...

Page 18: ...le for the end user of the steam generator it was fitted in to remove the timer by pulling it to the front and exposing the live parts Avoid any contact of the timer with water The 30 minute room time...

Page 19: ...V Single Phase CX0360 29093BMS Heating Element 9kW 208V Three Phase CX0360 29091CMS Heating Element 9kW 240V Single Phase CX0360 29093CMS Heating Element 9kW 240V Three Phase CX0360 29121BMS Heating E...

Page 20: ...rnet port on the right side of the first generator as well as the ethernet port on the router 2 Take another of the provided cables and connect it to the ethernet port on the bottom of the CONTROL as...

Page 21: ...Start Stop Time 9 There are 7 available settings which can be toggled through using the arrows on the upper right For each desired setting select the days which is applies to and the start and stop ti...

Page 22: ...e seen in the bottom right corner of every screen Green and White indicates a normal con dition Orange indicates a standby mode Red indi cates an error or off With the Auto Flush white indicates it is...

Page 23: ...CONTROL About Page This page has software information In addition if the system needs to change the number of generators that can be done from this page When multiple gener ators are present the Steam...

Page 24: ...rify that 120 VAC is coming out of the transformer BLACK WHITE wires into the circuit board Step 4 Push the manual ON button on the CONTROL to run the gener ator Make sure the steam room is empty Step...

Page 25: ...Voltage Supply Damage to the 24VDC power supply Replace 24VDC power supply Steam Unit X X Has A Cable Break At Input 1 Room Probe Disconnected Check to make sure the connections are secure Replace cab...

Page 26: ...90301 1 800 72 STEAM 2021 Mr Steam and des AirTempo AromaFlo AutoFlush AutoSteam AudioWizard Butler Package ChromaSteam Clean Steam Every Time Club Therapy Digital 1 Express Steam From Bathroom to Sp...

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