RESTRICTED USE ONLY
Fargo Electronics, Inc.
Persona C30e Card Printer User Guide (Rev. 1.1)
4-13
Resolving the Mag Verify Error (continued)
Step Procedure
2
Check to ensure that the cards are loaded with the Magnetic Stripe facing Up
and towards the front of the Printer.
3
a. Press on the
Resume
button.
b. If the error continues continue to step 4
4
Verify the Driver settings if cards are loaded properly. See the
Using the
Magnetic Encoding tab (Persona C30e)
procedure.
5
Verify that data is being encoded to the Magnetic Stripe.
a. Clear any Error Messages by unplugging the Printer and reapplying power.
b. Remove the failed card.
c. Use a Magnetic Stripe reader or magnetic developer spray to determine if
data is being written to the Magnetic Stripe.
d. If data is not being written to the Magnetic Stripe,
•
Open the front cover.
•
Verify that the Magnetic Module is seated securely into the Magnetic
Module docking station.
e. If the Magnetic Module is properly seated, replace the magnetic head (as
needed). (
Note:
See the current Persona C30e User Guide for related
instructions in the Parts Replacement Section.)
f. If data is being written to the Magnetic Stripe, the Magnetic Offset may
need to be adjusted. See the
Using the Mag Top of Form Option
procedure.
6
Verify that the coercivity of the cards matches the Driver Settings.
