RESTRICTED USE ONLY
Fargo Electronics, Inc.
Persona C30e Card Printer User Guide (Rev. 1.1)
5-12
Verify that the PC can access the Printer using the ping command (cont.)
Step Procedure
2
Verify that the PC and the Printer are connected to the same network.
3
You may be on different subnets of your network and some of the network
settings for the Printer are not correct. See your network administrator about
this.
(
Note:
The subnet mask must be the same as other devices on the network,
and that the unique IP address is part of the network specified by the subnet
mask.)
Printing a test page
Step Procedure
1
Try printing a test page from the Printer Driver properties window.
a. Open the Printer Driver properties window.
b. Select Start -> Settings -> Printers and Faxes -> [your Printer Driver
name (i.e., C30e Card Printer)] -> Properties.
c. Ensure that the printing preferences are set correctly for the Ribbon
installed in your Printer.
d. Then
select
the
Print Test page
button. See the next section.
2
If you cannot print a test page, then consider the following:
•
There may be an error at the Printer.
•
There may be a job in the Windows print queue which has stalled.
•
The Printer may be paused or set to operate offline in the Windows print
queue.
