RESTRICTED USE ONLY
Fargo Electronics, Inc.
Persona C30e Card Printer User Guide (Rev. 1.1)
1-3
Table of Contents
Section 1: Introduction _____________________________________________________ 1-1
How to use the manual _______________________________________________________________ 1-1
Safety Messages (review carefully)______________________________________________________ 1-2
Persona C30e Card Printer Overview ____________________________________________________ 1-3
Reviewing the Persona C30e Block Diagram____________________________________________ 1-3
Reviewing the Persona C30e Sequence of Operations _____________________________________ 1-4
The following sequence describes a full color print job with magnetic encoding. ________________ 1-4
Reviewing the Persona C30e Boot up Sequence _________________________________________ 1-7
Section 2: Specifications ____________________________________________________ 2-1
Regulatory Compliances ______________________________________________________________ 2-1
Agency Listings_____________________________________________________________________ 2-2
Technical Specifications ______________________________________________________________ 2-2
Functional Specifications _____________________________________________________________ 2-5
Printer Components: Front Cover to USB Port __________________________________________ 2-6
Printer Components: Print Ribbons ___________________________________________________ 2-7
Printer Components: Resin-Only Print Ribbons _________________________________________ 2-8
Printer Components: Dye-Sublimation Print Ribbons_____________________________________ 2-9
Printer Components: Dye-Sublimation/Resin Print Ribbons_______________________________ 2-10
Printer Components: Blank Cards ___________________________________________________ 2-11
Printer Module: Flipper Table Module Assembly (D900200)______________________________ 2-12
Section 3: Setup and Installation Procedures ___________________________________ 3-1
Printer Setup and Installation __________________________________________________________ 3-1
Choosing A Good Location _________________________________________________________ 3-1
About Moisture Condensation _______________________________________________________ 3-1
Unpacking and Inspection __________________________________________________________ 3-2
Reviewing the Printer (front view) ____________________________________________________ 3-2
Reviewing the Printer (front view; Cartridge being installed) _______________________________ 3-3
Connecting the Printer power ________________________________________________________ 3-4
Installing the Print Ribbon Cartridge __________________________________________________ 3-5
Installing Blank Cards into the Card Hopper ____________________________________________ 3-8
Lowering the Card Output Hopper ___________________________________________________ 3-11
Printer Driver Installation ____________________________________________________________ 3-12
Installing the Printer Driver ________________________________________________________ 3-12
Printing a Test Print Image _________________________________________________________ 3-22
Printer Transport ___________________________________________________________________ 3-24
Moving the Printer to another location ________________________________________________ 3-24
Section 4: General Troubleshooting __________________________________________ 4-1
Safety Messages (review carefully)______________________________________________________ 4-1
Communications Errors_______________________________________________________________ 4-2
Resolving the Communication Errors__________________________________________________ 4-2
Print Process Errors __________________________________________________________________ 4-4
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)_________________________ 4-4
Resolving a Card Not Fed Error (Two (2) or more cards feed at the same time) _________________ 4-7
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)________________________ 4-9
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) ________________________ 4-11
Resolving the Mag Verify Error _____________________________________________________ 4-12
Resolving the No Magnetic Encoder Installed Error _____________________________________ 4-15
Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 4-17
Resolving a Ribbon Break Jam Error _________________________________________________ 4-19
Resolving a Ribbon Out Error ______________________________________________________ 4-21
Resolving a No Ribbon Installed Error________________________________________________ 4-22
