FARGO electronics HDP700 Series, Technical Service And Maintenance Manual, Page: 124 / 141

FARGO Electronics Inc.
HDP700 Series Card Printer 6-1
Section
6
Board Level Diagnostics
6.1 Board Errors
6.1.1 EE Memory Error
An error has occurred in the permanent circuit memory. Reboot the printer. If the problem
persists, the Main Print Board will need to be replaced as described in Section 4.9.3. As an
alternative to replacing the Main Print Board, the chip U16 (080239) may be replaced. FARGO
recommends that only a qualified electronics technician perform this procedure.
6.1.2 EE Checksum Error
An error has occurred in the permanent circuit memory. Reboot the printer. If the problem
persists, the Main Print Board will need to be replaced as described in Section 4.9.3. As an
alternative to replacing the Main Print Board, the chip U16 (080239) may be replaced. FARGO
recommends that only a qualified electronics technician perform this procedure.
6.1.3 DRAM Memory Error
An error has occurred in the removable memory module (SIMM). Reboot the printer. If the
problem persists, remove the rear cover and ensure that the SIMM (080229) is seated properly.
If the memory module is not seated properly, remove the board and reinstall. If the installation
appears correct, and the error persists, the SIMM (080229) on the Main Print Board will need to
be replaced.
6.1.4 RAM Memory Error
An error has occurred in the permanent circuit memory. Reboot the printer. If the problem
persists, the Main Print Board will need to be replaced as described in Section 4.9.3. As an
alternative to replacing the Main Print Board, the chip U17 (080229) may be replaced. FARGO
recommends that only a qualified electronics technician perform this procedure.
6.1.5 FPGA
An unexpected hardware error has occurred. Reboot the printer. If the problem persists, the
Main Print Board will need to be replaced as described in Section 4.9.3. As an alternative to
replacing the Main Print Board, the chip U2 (080066) may be replaced. FARGO recommends
that only a qualified electronics technician perform this procedure.
6.1.6 Update Firmware Now
The system firmware MUST be updated for one of the following reasons:
• A previous firmware update was unsuccessful.
•
Program data is corrupt.
• The printer model does not correspond with the installed firmware model number.
•
The revision number of the firmware does not match on all system components.
See Appendix A for instructions on how to update the Firmware.