Farallon SkyLINE 11Mb User Manual Download | Manualshive

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Chapter 4

Farallon Technical Support

Farallon is committed to providing its customers with reliable
products and excellent technical suppor t. We encourage you to
register your SkyLINE 11Mb Wireless PCI Card (please see the
registration card included in your package).

Please look in this user’s guide for possible solutions to any
problems you come across, and be sure to read any paper
release notes or electronic Read Me files that you receive from
Farallon.

If you contact us by telephone, please be at the site of the
problem, prepared to reproduce it and to tr y some
troubleshooting steps.

If you have any questions, concerns, or suggestions, please
contact us by telephone, fax, mail, or the Internet:

Phone:

(510) 346-8001

Phone suppor t hours are 7:00 am to 4:30 pm PST, Monday-Friday

Fax:

(510) 346-8116

Mail:

Farallon Customer Ser vice
3089 Teagarden St.
San Leandro, California 94577-5720
USA

E-mail:

[email protected]

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Summary of Contents for SkyLINE 11Mb

Page 1: ...SkyLINE 11Mb Wireless PCI Card User s Guide ...

Page 2: ...ot be copied in whole or part without the written consent of Farallon Under the law copying includes translation to another language or format Farallon Communications 3089 Teagarden St San Leandro CA 94577 5720 U S A For additional copies of this user s guide order Farallon part number 6120387 00 01 Other products and corporate names may be trademarks of other companies and are used only for expla...

Page 3: ...ration 7 Configuring your card for your network 8 Configuring Macintosh networking software 13 Chapter 3 Troubleshooting 15 SkyLINE 11Mb Wireless operation checklist 15 Operation troubleshooting 17 Chapter 4 Farallon Technical Support 19 Appendix A Specifications Regulations 21 Technical specifications 21 Regulatory notices 22 DSSS PHY frequency channel plan 24 Appendix B SkyLINE configurations 25...

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Page 5: ...re computers directly to each other or an Infrastructure network which allows wireless clients to tap into the resources of a wired network using an access point such as the SkyLINE Wireless Access Point SkyLINE s compliance with the 802 11b standard ensures compatibility with many popular wireless access points as well as interoperability with other DSSS 802 11 compatible wireless devices TM wire...

Page 6: ... 11b 11Mbps access points from manufacturers such as Farallon Proxim Orinoco Aironet Apple and others Supports WEP 40 bit encryption for enhanced security Offers an operating range of approximately 150 feet depending on environment The SkyLINE PCI Card houses the SkyLINE PC Card Together they connect a desktop computer to your local wireless network PACKAGE CONTENTS Your SkyLINE 11Mb Wireless PCI ...

Page 7: ...ut unsupported systems visit us online at www faral lon com or call 510 346 8001 INFRASTRUCTURE NETWORK REQUIREMENTS An Infrastructure network requires the use of one or more IEEE 802 11 DSSS compliant wireless LAN access points When the network is configured properly a desktop computer with the SkyLINE 11Mb Wireless PCI and SkyLINE PC cards installed can access a number of different brands of acc...

Page 8: ...can also access a wired network s TCP IP services such as email and the Internet by using a TCP IP software router on an Ethernet equipped computer INFRASTRUCTURE NETWORK The Infrastructure network uses an access point or several access points as a gateway linking the wireless network to a wired network As a result workstations on your wireless network have access to all of the features of your wi...

Page 9: ...less PC Card into the PCI card Install the driver Configure the SkyLINE Wireless PC Card Once inserted into an installed SkyLINE PCI Card the SkyLINE Wireless PC Card can be configured for use with wireless networks using Ad Hoc mode or Infrastructure mode Configure the SkyLINE PC Card in the SkyLINE PCI Card for the wireless network ...

Page 10: ... by its edges to avoid touching the components 4 Align the card with the PCI slot and press firmly until the connector is fully seated in the slot with no gold pins showing 5 Screw the SkyLINE PCI Card card firmly into the PCI slot using the retainer clamps or screws 6 Insert a SkyLINE PC Card into the PCI card slot 7 Reassemble your computer according to the instructions in its manual 8 After the...

Page 11: ...he network including any access points must have the same configuration settings 1 Open the Wireless Configuration Control Panel by selecting it in your Macintosh s Control Panels 2 The Wireless Configuration window offers several pop up menus to help you configure your wireless network 3 Use the Wireless Configuration Control Panel to configure your card for use with a wireless network All device...

Page 12: ...de Ad Hoc mode allows wireless computers to be linked on a local area network In Ad Hoc mode all operations are peer to peer and no access point is required Ad Hoc networks can only be started when computers are within range of each other approximately 150 feet depending on environment If you select Ad Hoc you will also select a Channel All computers must have the same channel and Address Mode sel...

Page 13: ...lation Apple Lucent which is compatible with the SkyLINE Access Point and Apple AirPort Base Stations If you are unable to get network access using this setting select Translation Other or Encapsulation and click Save Changes to test the setting SSID SELECTION Be sure to click the Save Changes button after you select or change your SSID Service Set Identification selection method The SSID pop up m...

Page 14: ...access point Highlight the name of the desired access point and click the Select button You can also simply double click the name of the desired access point and it will be selected Click the Re scan button if all of the access points you are expecting to see do not appear on the list When you return to the Wireless Configuration panel be sure your network and address modes match the settings for ...

Page 15: ... up menu to set the rate of data transmission to 1 Mbps 2 Mbps 5 5 Mbps or 11 Mbps A higher data rate allows higher throughput a lower data rate allows better performance at a greater distance from the access point The SkyLINE driver will automatically adjust the data rate to compensate for distance from the access point in use ENCRYPTION Clicking the Encryption button opens the Wireless Encryptio...

Page 16: ...A F Select Key 1 2 3 or 4 depending on which key the access point is using They must match Refer to the documentation that came with your access point for more information about WEP implementation STATUS WINDOW The Status text string at the top of the configuration window shows the name of the active access point and channel If the card is configured for an Infrastructure network the Signal Streng...

Page 17: ...Statistics panels as well as your computer s AppleTalk File Sharing and TCP IP Control Panels 2 Open the AppleTalk Control Panel and select Farallon Wireless from the Connect via pop up menu When you are finished close the Control Panel and save your settings 3 Open the TCP IP Control Panel from the Windows menu and select Farallon Wireless from the Connect via pop up menu Make sure the rest of yo...

Page 18: ......

Page 19: ...correctly inserted into the PCI card The LED on the card is lit If the LED is not lit at all it may not be securely seated in the PCI card s slot The card s LED is lit solid when the card has link and blinks when searching for a network The Farallon driver is installed The Farallon Wireless card is selected in the AppleTalk and TCP IP Control Panels of the Macintosh and that AppleTalk is active Al...

Page 20: ...ng closer to the other computers on an Ad Hoc network If the computers can communicate at close range but not at a greater distance there may be interference creating blind spots or some environmental factor limiting range Try opening the Wireless Control Panel and clicking the Save Changes button without making any changes This will reset the connection Check WEP settings WEP settings on all syst...

Page 21: ... install additional access points try a different channel workstation cannot connect to network incorrect network name entered for SSID driver not installed or loaded address mode configuration error too far from access point or ad hoc partner check card configuration reinstall driver check that card and driver are enabled relocate computer closer to access point or ad hoc partners check WEP setti...

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Page 23: ...oss and be sure to read any paper release notes or electronic Read Me files that you receive from Farallon If you contact us by telephone please be at the site of the problem prepared to reproduce it and to try some troubleshooting steps If you have any questions concerns or suggestions please contact us by telephone fax mail or the Internet Phone 510 346 8001 Phone support hours are 7 00 am to 4 ...

Page 24: ...esources and home networking information OUTSIDE OF THE UNITED STATES AND CANADA If you are not located in the United States or Canada you can get service locally by contacting your nearest Farallon reseller or distributor For a worldwide list of our distributors see our Internet information resources or contact Farallon directly ...

Page 25: ... Spread Spectrum Data rate 11Mbps 5 5Mbps 2Mbps 1Mbps Transmit Power 2 7v to 3v 14 dBm min Receive Sensitivity Nominal Temp Range 1 Mbps10 5 BER 90 dBm minimum 5 5 Mbps10 5 BER 87 dBm minimum 11 Mbps10 5 BER 84 dBm minimum Extended Temp Range 1 Mbps10 5 BER 84 dBm minimum 5 5 Mbps10 5 BER 81 dBm minimum 11 Mbps10 5 BER 78 dBm minimum Temperature Operating 0 C to 50 C Humidity Operating 95 NCH Cert...

Page 26: ...ears when you turn the com puter off and reappears when you turn the computer on something in the computer is causing interference To reduce interference try these sug gestions Change the direction of the radio or TV antenna Move the computer radio or TV For example if the computer is to the right of the TV move it to the left of the TV Or move them farther apart Plug the computer into a different...

Page 27: ...ons ETS 300 328 and ETS 300 826 following the provisions of the EMC Directive 89 336 EEC INDUSTRY CANADA IC This Class B device meets all requirements of the Canadian interference causing equipment regulations Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ...

Page 28: ... Canada Europe France Japan 1 2412 Mhz x x x x 2 2417 Mhz x x x x 3 2422 Mhz x x x x 4 2427 Mhz x x x x 5 2432 Mhz x x x x 6 2437 Mhz x x x x 7 2442 Mhz x x x x 8 2447 Mhz x x x x 9 2452 Mhz x x x x 10 2457 Mhz x x x x x 11 2462 Mhz x x x x x 12 2467 Mhz x x x 13 2472 Mhz x x x 14 2484 Mhz x ...

Page 29: ... SkyLINE Wireless Preferences window to enable Open System Authentication when using the SkyLINE card with Wireless Encryption WEP enabled SkyLINE with Lucent and WEP on page 27 information about using your SkyLINE 11Mb Wireless Card with a Lucent access point that has Wireless Encryption WEP enabled Ad Hoc with Apple and Lucent on page 29 how to config ure SkyLINE cards when using Lucent cards in...

Page 30: ...f you are using a SkyLINE 11Mb Wireless PC Card with an access point that defaults to Open System Authentication such as Aironet it is recommended that you reconfigure the access point for Shared Key Authentication leaving the SkyLINE card set to its default If you cannot change the access point s authentication configuration and you are connecting to the access point with a Macintosh you can chan...

Page 31: ...sure to enclose the password in quotation marks For example if you are using enter as your password type enter into the space provided and click OK Passwords must be five characters long and are case and space sensitive Using a hexadecimal key If you are using a hexadecimal key on your Lucent product for WEP click the radio button next to the appropriate key and enter the correct hex code Using AS...

Page 32: ... X 58 u 75 B 42 Y 59 v 76 C 43 Z 5a w 77 D 44 a 61 x 78 E 45 b 62 y 79 F 46 c 63 z 7a G 47 d 64 0 30 H 48 e 65 1 31 I 49 f 66 2 32 J 4a g 67 3 33 K 4b h 68 4 34 L 4c i 69 5 35 M 4d j 6a 6 36 N 4e k 6b 7 37 O 4f l 6c 8 38 P 50 m 6d 9 39 Q 51 n 6e 3c R 52 o 6f 3d S 53 p 70 3e T 54 q 71 3f U 55 r 72 40 V 56 s 73 7b W 57 t 74 7d ...

Page 33: ... Configuration Control Panel 2 Set Network Mode to Ad Hoc 3 Set Address Mode to Translation Apple Lucent 4 Set your Channel according to the fixed channels assigned for your area such as Channel 3 for USA Canada and most of Europe Channel 11 for France Channel 14 for Japan 5 Click the Save Changes button Note Make sure encryption WEP is off when using Ad Hoc with Apple products The Status bar of t...

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Page 35: ...ess Access Point Address mode This setting determines how Ethernet packets are sent on a wireless network The two modes Encapsulation and Trans lation treat the headers of the packets differently All of the devices on a wireless network including any access points must be configured to have the same address mode setting Ad Hoc Ad Hoc network mode allows several wire less workstations to be linked ...

Page 36: ...ns and the access point which also links the wireless network to a wired LAN LAN local area network A high speed 2 1000 Mbps communica tions network that extends no more than a few hundred meters Network mode Network modes Ad Hoc and Infrastruc ture determine whether your wireless LAN is configured to connect to a wired LAN through an access point or as a peer to peer LAN connecting workstations t...

Page 37: ...nently displayed on the outside of the package If you are located outside of the United States or Canada please contact your dealer in order to arrange for warranty service THE ABOVE WARRANTIES ARE MADE BY FARALLON ALONE AND THEY ARE THE ONLY WARRANTIES MADE BY ANYONE REGARDING THE ENCLOSED PRODUCT FARALLON AND ITS LICENSOR S MAKE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION...

Page 38: ...omputer at any one time MULTIPACK LICENSES If the Software has been delivered with more than one serial number you have the right to use the Software on as many computers as you have been given serial numbers provided that any copies made for this purpose shall contain all copyright and other proprietary notices that are on the original copy of the Software provided to you You may make backup or a...

Page 39: ...ty 90 days following delivery of the Software to you as shown by a copy of your receipt 1 the Software unless modified by you will perform substantially the functions described in the Documentation provided by Farallon and 2 the media on which the Software is furnished will be free from defects in materials and workmanship under normal use Farallon does not warrant that the Software will meet your...

Page 40: ...A ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR ANY DATA SUPPLIED WITH IT EVEN IF FARALLON OR ANYONE ELSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME LOCALITIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IN NO CASE SHALL FARALLON...

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