Fanvil i33V User Manual Download

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Appendix Table

6.1 Common command mode

Table 1 - Common command mode

Action

Description

IP Broadcast under

standby mode

In standby mode, long presse ‘#’

Switch

network

mode

In standby mode, long press ‘C’ for 10 seconds, there will be a toot

sound. Within 5 seconds, press ‘C’ three times quickly to switch the

network mode. Network state in static or PPPoE mode will be

switched to DHCP mode; If the network is in DHCP mode, it will

switch to static IP 192.168.1.128. IP will be reported after

successful switch

6.2 Icon

Table 2 - Icon Status

Icon

Description

Icon

Description

Connect to the network

Network not connected

，

flashing

Successfully registered

Registration failed, flashing

Ringing

Dialing

Call failed (no response)

Hang up by the other party

Lock off

Lock on

Dial interface lock

Dial interface lock is open

Open the door

Handsfree

Fault prompt 1

(with error number)

Fault prompt 2

(

？

: flashing)

Summary of Contents for i33V

Page 1: ...Software Version 2 4 0 Release Date 2019 03 04 User Manual i33V i33VF ...

Page 2: ...etting 7 7 3 WEB configuration 7 7 4 SIP Configurations 8 7 5 Door opening operation 9 8 Basic Function 10 8 1 Making Calls 10 8 2 Answering Calls 10 8 3 End of the Call 10 8 4 Auto Answering 10 8 5 DND 11 8 6 Call Waiting 12 9 Advance Function 13 9 1 Intercom 13 9 2 MCAST 13 9 3 SIP Hotspot 15 10 Web Configurations 17 10 1 Web Page Authentication 17 10 2 System Information 17 10 3 System Account ...

Page 3: ...g Intercom Setting Video 39 10 18 EGS Setting Intercom Setting MCAST 42 10 19 EGS Setting Intercom Setting Action URL 43 10 20 EGS Setting Intercom Setting Time Date 43 10 21 EGS Settings Trusted Certificates 44 10 22 EGS Settings Device Certificates 44 10 23 EGS Access 45 10 24 EGS Logs 47 10 25 Door Lock 48 10 26 Alert 49 11 Trouble Shooting 51 11 1 Get Device System Information 51 11 2 Reboot D...

Page 4: ...tings 19 Picture 15 Auto Provision Settings 19 Picture 16 FDMS Configuration 22 Picture 17 System Tools 23 Picture 18 Basic Network Settings 24 Picture 19 Network VPN Settings 26 Picture 20 Web Filter settings 27 Picture 21 Web Filter Table 28 Picture 22 SIP Line Configuration 29 Picture 23 Network Basic 32 Picture 24 Basic Line Settings 33 Picture 25 ESG Feature Settings 34 Picture 26 EGS Audio S...

Page 5: ...ting parameters 24 Table 10 Line configuration on the web page 29 Table 11 Basic Line Settings 33 Table 12 ESG Feature Parameters 34 Table 13 EGS Audio Parameters 38 Table 14 EGS Video Parameters 40 Table 15 Web multicast parameters 42 Table 16 Action URL Settings 43 Table 17 Date Time Parameters 43 Table 18 EGS Manage Parameters 45 Table 19 EGS Logs Parameters 47 Table 20 Door Lock Parameters 48 ...

Page 6: ...stall the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature or low temperature below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it may ca...

Page 7: ...ocol is used for voice transmission and the RTSP is used for video transmission With the advantages of good stability and carrier grade sound quality of local phone it is perfectly compatible with all current sip based mainstream IP PBX softswitch IMS platforms such as Asterisk Broadsoft 3CX Elastix and so on providing convenient experice for users to quickly deploy equipment Integrated with remot...

Page 8: ...for data transmission By attaching UPS system to POE switch the device can keep working at power outage just like traditional PSTN telephone which is powered by the telephone line For users who do not have POE equipment the traditional power adaptor is useful If the device is connected to a POE switch and power adapter at the same time the power adapter will be used in priority and will switch to ...

Page 9: ... PPPoE mode will be switched to DHCP mode If the network is in DHCP mode it will switch to static IP 192 168 1 128 IP will be reported after successful switch 6 2 Icon Table 2 Icon Status Icon Description Icon Description Connect to the network Network not connected flashing Successfully registered Registration failed flashing Ringing Dialing Call failed no response Hang up by the other party Lock...

Page 10: ...5 I Icon Description I Icon Description Connected to the TR069 Not connected to the TR069 flashing Password error Invalid card ...

Page 11: ...scription 1 IP Camera Video signal acquisition and transmission 2 3 IR LED Photoresistor Watch video clearly even in weak light environment 4 Speaker Play sound 5 LCD Display status and prompts 6 Numeric keypad Password and dialing 7 Function key C Dial Key Enter the number and press C to dialing out ...

Page 12: ...rapidly press DSS key again quickly the beeps stop the intercom will report the IP address by itself In addition device provides the device surface DSS key operation to switch IP address acquisition mode Long press the DSS key for 10 seconds When the speaker beeps press the DSS key three times the beep stops Wait for 10 seconds then the system will broadcast the current IP address automatically Lo...

Page 13: ...ervice provider for registration and authentication When the configuration is working on the device it will help to register automatically with the server s address and user s authentication which is stored in the configurations The SIP line configuration should be set via the WEB configuration page by entering the correct information such as phone number authentication name password SIP server ad...

Page 14: ...irectly enter this authentication code to open the door in standby mode Please refer to the access list Settings for details 7 In the case of door phone software exception you can open the door through the super administrator card and super administrator password the password of super administrator can only visit the devices with keyboard 8 Open the door with active URL control command The URL of ...

Page 15: ...r the ringing bell and it will not answer the phone automatically over time When canceling the automatic answering there are incoming calls that can be answered as follows Press the button to answer the default button to answer if you want to use the button to answer you can use the programmable button to set Press C to answer 8 3 End of the Call You can hang up the call during the call by Press C...

Page 16: ...irect dial call timeout automatically answer Auto Answer Timeout 0 60 The range can be set to 0 60s and the call will be answered automatically when the timeout is set 8 5 DND Users can turn on the do not disturb DND feature on the device s web page to reject incoming calls including call waiting Do not disturb can be set by the SIP line respectively on off Turn on off all lines of the device with...

Page 17: ...6 Call Waiting Enable call waiting new calls can be accepted during a call Disable call waiting new calls will be automatically rejected and a busy signal will be prompted Enable call waiting tone when you receive a new call on the line the device will beep Users can enable disable call waiting in the device interface and the web interface Web interface enter EGS Setting Features enable disable ca...

Page 18: ... tone 9 2 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group User can configure a multicast DSS Key on the phone which allows user to send a Real Time Transport Protocol RTP stream to the pre configured multicast address without involving SIP signaling You can also configure the phone to receive an RTP stream from pre configured multicast listen...

Page 19: ...guration the monitoring is cancelled after the specified time Priority Defines the priority in the current call with 1 being the highest priority to 10 the lowest Enable Intercom barge into Mcast When enabled intercom insertion is allowed for multicast calls Enable Page Priority The voice call in progress shall take precedence over all incoming paging calls Name Listened multicast server name Host...

Page 20: ...erver Device Table will display as Client Device Table which connected to your phone If your phone is set to SIP hotspot client Device Table will display as Server Device Table which you can connect to SIP hotspot Enable hotspot Set it to be Enable to enable the feature Mode Choose hotspot phone will be a SIP hotspot server Choose Client phone will be a SIP hotspot Client Monitor Type Either the M...

Page 21: ...ber is 0 When the phone is used as the client the extension number is increased from 1 you can view the extension number through the SIP Hotspot page Call extension number The hotspot server and the client can dial each other through the extension number For example extension 1 dials extension 0 ...

Page 22: ...logged in more than the specified number of times with a different user name it will be locked If a user name logs in more than a specified number of times on a different IP it is also locked 10 2System Information User can get the system information of the device in this page including Model Hardware Version Software Version Uptime Last uptime MEMinfo System Time And summarization of network stat...

Page 23: ...sers manage users and set permissions and passwords for new users 10 4System Configurations On this page users with administrator privileges can view export or import the phone configuration or restore the phone to factory Settings Picture 13 System Settings Export Configurations Right click to select target save as that is to download the device s configuration file suffix ...

Page 24: ...hone data will be cleared including configuration and database tables 10 5System Upgrade Picture 14 Upgrade Settings Upgrade the software version of the device and upgrade to the new version through the webpage After the upgrade the device will automatically restart and update to the new version Click select select the version and then click upgrade 10 6System Auto Provision Webpage Login and go t...

Page 25: ... Version Show the common config file s version If the configuration downloaded and this configuration is the same the auto provision will stop If the endpoints confirm the configuration by the Digest method the configuration will not be upgraded unless it differs from the current configuration CPE Serial Number Serial number of the equipment Authentication Name Username for configuration server Us...

Page 26: ...tocol PnP protocol TCP or UDP Update Interval PnP message interval Static Provisioning Server Server Address Set FTP TFTP HTTP server IP address for auto update The address can be an IP address or Domain name with subdirectory Configuration File Name The configuration file name If it is empty phone will request the common file and device file which is named as its MAC address The file name could b...

Page 27: ... STUN address Enable the STUN Enable the STUN 10 7System FDMS Picture 16 FDMS Configuration Table 8 FDMS Parameters FDMS information Settings Community Designations Name of equipment installation community Building a movie theater Name of equipment installation building room number Equipment installation room name 10 8System Tools This page gives the user the tools to solve the problem ...

Page 28: ...technical support Auto Reboot Setting Reboot Mode Disable It will not restart at set time after disabled Fixed Time In the range of 0 24 h restart will be conducted at the setting point every day after the setting is completed Uptime Set the maximum length to 3 bits and restart at run time For other details please refer to 10 trouble shooting 10 9Network Basic This page allows users to configure n...

Page 29: ...time Settings Select the appropriate network mode The equipment supports three network modes Static IP Network parameters must be entered manually and will not be changed All parameters are provided by the ISP DHCP Network parameters are provided automatically by a DHCP server PPPoE Account and Password must be input manually These are provided by your ISP If Static IP is chosen the screen below w...

Page 30: ...y the IP address segment of the DHCP Server of LAN If the DHCP access is reconnected to the WAN after the system is started and the network address assigned by the DHCP server is the same as that of the LAN then the WAN will not be able to obtain IP access to the network Service Port Settings Web Server Type Specify Web Server Type HTTP or HTTPS HTTP Port Port for web browser access Default value ...

Page 31: ...es Layer 2 Transportation Protocol L2TP and OpenVPN The VPN connection must be configured and started or stopped from the device web portal L2TP NOTICE The device only supports non encrypted basic authentication and non encrypted data tunneling For users who need data encryption please use OpenVPN instead To establish a L2TP connection users should log in to the device web portal open webpage Netw...

Page 32: ...r should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following OpenVPN Configuration file client ovpn CA Root Certification ca crt Client Certification client crt Client Key client key User can upload these files to the device in the web page Network VPN select OpenVPN Files Then user should check Enable VPN and select OpenVPN in ...

Page 33: ...hen deleting select the initial IP of the network segment to be deleted from the drop down menu and then click Delete to take effect Enable web page filtering configure enable disable web page access filtering Click the apply button to take effect Note if the device you are accessing is in the same network segment as the phone please do not configure the filter segment of the web page to be outsid...

Page 34: ... username of the service account Display name Enter the display name to be sent in a call request Authentication Name Enter the authentication name of the service account Authentication Password Enter the authentication password of the service account Activate Whether the service of the line should be activated SIP Proxy Server Address Enter the IP or FQDN address of the SIP proxy server SIP Proxy...

Page 35: ...use 182 response code at call waiting response Anonymous Call Standard Set the standard to be used for anonymous Dial Without Registered Set call out by proxy without registration Click To Talk Set Click To Talk User Agent Set the user agent the default is Model with Software Version Response Single Codec If setting enabled the device will use single codec in response to an incoming call request R...

Page 36: ...nt is Configured to send 10 11 when the device presses the key the actual value sent is 10 11 Transportation Protocol Set the line to use TCP or UDP for SIP transmission Local Port Set the Local Port SIP Version Set the SIP version Caller ID Header Set the Caller ID Header Enable Strict Proxy Enables the use of strict routing When the phone receives packets from the server it will use the source I...

Page 37: ...ity of transport for SIP messages above 1500 bytes Enable GRUU Support Globally Routable User Agent URI GRUU RTP Encryption Set the pass phrase for RTP encryption With Mac field When enabled all SIP messages strip Mac fields Register with the Mac field When enabled register the message ribbon Mac field 10 13 Line Basic Settings STUN Simple Traversal of UDP through NAT A STUN server allows a phone ...

Page 38: ... UA Match Field Name Explanation STUN Settings Server Address STUN Server IP address Server Port STUN Server Port Default is 3478 Binding Period STUN blinding period STUN packets are sent at this interval to keep the NAT mapping active SIP Waiting Time Waiting time for SIP This will vary depending on the network 10 14 Line SIP Hotspot SIP hotspot is a simple and practical function It is simple to ...

Page 39: ...rs EGS Features Setting Only for Door phone Field Name Explanation Basic Settings Switch Mode Monostable there is only one fixed action status for door unlocking Bistable there are two actions and statuses door unlocking and door locking Each action might be triggered and changed to the other ...

Page 40: ...Reverse the default value is automatic Enable Access Table Disable remote password implementations for all calls to open doors Enable remote password to open the door after calling only by access guard Limit Talk Duration If enabled calls would be forced ended after talking time is up Talk Duration The call will be ended automatically when time up Initial Value is 120 seconds Calling Password Remo...

Page 41: ...phone for all SIP lines or line for SIP individually But the outgoing calls will not be affected Ban Outgoing If enabled no outgoing calls can be made Enable Call Waiting The default value is enabled Allow users to answer the second call while maintaining the call Enable Call Waiting Tone The default value is enabled When enabled the call waiting tone can be heard while waiting for a call If this ...

Page 42: ...r delete blocked numbers enter the prefix of numbers which should not be dialed by the phone For example if 001 is entered the phone would not dial any number beginning with 001 X and x are wildcards which match a single digit For example if 4xxx or 4XXX is entered the phone would not dial any 4 digits numbers beginning with 4 It would dial numbers beginning with 4 which are longer or shorter than...

Page 43: ...one will be used G 729AB Payload Length You can select the G 729AB Payload Length the options are 10ms 20ms 30ms 40ms 50ms 60ms G 722 Timestamps You can choose G 722 Timestamps for 160 20ms or 320 20ms G 723 1 Bit Rate You can choose G 723 1 Bit Rate of 5 3 kb s or 6 3 kb s Speakerphone Volume Set the hands free volume to 1 9 MIC Input Volume Set the microphone volume to 1 9 Broadcast Output Volum...

Page 44: ...ault and voice prompt Issuing prompting Can be set to default and voice prompt Revoking prompting Can be set to default and voice prompt Open Failed prompting Can be set to default and voice prompt Sound Delete Sound Delete Upgraded ringtones are displayed in the delete list which can be optionally deleted 10 17 EGS Setting Intercom Setting Video ...

Page 45: ...termined by the actual brightness of the IR lamp Day Night Mode Automatic automatically switches according to the DNC Threshold and the brightness of the actual environment where the camera is located Day Mode The camera s video screen is always colored if there is IR cut will be synchronized to switch Night Mode the camera s video screen is always black and white if there is IR cut will be synchr...

Page 46: ...in the absence of light conditions Time Title Video can see the time information Video Title Enable disable camera titles Video Title Content When enabled video can see the set title information Video Encode Local Field Name Explanation Encode Format Only H 264 encoding format is supported Resolution Main stream support 720P Sub stream D1 704 576 Frame Rate The larger the value is the more coheren...

Page 47: ...formation Main Stream Url Access the main address of RTSP Sub Stream Url Access the child address of RTSP 10 18 EGS Setting Intercom Setting MCAST It is easy and convenient to use a multicast function to send notice to each member of the multicast via setting the multicast key on the device and sending multicast RTP stream to the pre configured multicast address By configuring monitoring multicast...

Page 48: ...n Network Time Server Settings Time Synchronized via SNTP Enable time sync through SNTP protocol Time Synchronized via DHCP Enable time sync through DHCP protocol Primary Time Server Set primary time server address Secondary Time Server Set secondary time server address when primary server is not reachable the device will try to connect to secondary time server to get time synchronization Time zon...

Page 49: ...d which needs to disable SNTP service first 10 21 EGS Settings Trusted Certificates Upload and delete uploaded certificates on the certificate management page Picture 28 Certificate Management 10 22 EGS Settings Device Certificates Select the device certificate as the default and custom certificate You can upload and delete uploaded certificates Picture 29 Device Certificates ...

Page 50: ...access list file access List csv and then clicking Update can batch import remote access rule Access Table According to entrance guard access rules have been added you can choose single or multiple rules on this list to delete operation Click to export the saved access list Add Access Rule According to door phone access rules have been added you can choose single or multiple ...

Page 51: ...sition Card holder s position Double Auth When the feature is enabled private password inputting and RFID reading must be matched simultaneously for door unlocking Type Host the door phone would answer all call automatically Guest the door phone would ring for incoming call if the auto answer is disabled Period The current user s access rule authentication is valid for the period of use and None i...

Page 52: ...added done door phone would return to normal state Delete card operation is the same as issuing a card The device can support up to 10 admin cards 1000 copies of ordinary cards Note in the issuing state deleted card by swiping is invalid Admin card database Show the card ID Issuing Date and Card Type Delete Click Delete would delete the admin card list of the selected ID cards Delete All Click Del...

Page 53: ...e door phone database 10 25 Door Lock Picture 32 Door Lock Table 20 Door Lock Parameters Field Name Explanation Current lock Status Door Sensor Check Alert Enable disable the door phone alarm When the timeout period is enabled the alarm will be triggered when the door status and the door lock status are inconsistent Trigger mode When choosing the low level trigger closed trigger detect the input p...

Page 54: ...o open automatically after the timeout period Line The Line could select line 1 line 2 all Door Lock The door lock could select lock 1 lock 2 all lock Waiting Time The door will be opened automatically when timeout unit second Network Connect Fail When the network connection fails the door lock could be set to be opened automatically after the timeout period Door Lock The door lock could select lo...

Page 55: ...equipment will stop alarm Reset Alerting Status Reset to resume and stop ringtone playback Ring Type Ringtone can be set to none preset Server Settings Server Address Send message to the server when the alarm is triggered message format Alarm Info Description i33V SIP User Mac 00 a8 34 68 23 d1 IP 172 18 90 235 port Input1 ...

Page 56: ... Factory Default will erase all user s configuration preference database and profiles on the device and restore the device back to the state as factory default To perform a factory default reset user should press Menu Advanced and then input the password to enter the interface Then choose Factory Reset and press Enter and confirm the action by OK The device will be rebooted into a clean factory de...

Page 57: ...ways on the device system image has been damaged Please contact local technicist to help you restore the phone system Device could not register to a service provider 1 Please check if device is well connected to the network The network Ethernet cable should be connected to the Network port NOT the PC port 2 Please check if the device has an IP address Check the system information if the IP display...

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