English
18 EN
20. Defects - Malfunctions
Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of
the cases listed below.
PROBLEM
The coffee machine is not working.
The coffee machine is not heating up.
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21
,
25
).
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine heated up, but it does not
dispense coffee.
The coffee is warm and weak (after
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The reading on the pressure gauge (
20
)
of the pump pressure is greater than 9
bars.
SOLUTION
Check the electricity supply.
Check the position of the ON/OFF
switch (
1
).
Tu r n t h e O N / O F F s w i t c h (
1
) t o
position 2.
Clean using the special brush provid-
ed.
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Use new coffee.
Clean.
Use a coarser grind.
Clean.
Clean.
Open.
Wait until water is available or call a
plumber.
Press the coffee distribution button 2/3
times to try and eliminate the air bubble.
Call the authorized servicing depart-
ment.
CAUSE
No electricity supply.
ON/OFF switch (
1
) position incorrect.
Underpan gasket dirty with coffee.
Coffee ground too coarse.
Coffee too old.
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21
,
25
) outlet hole dirty.
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Discharge well clogged up.
Discharge pan hole blocked.
Water supply or water softener tap
closed.
No water in system.
Air bubble in thermosyphonic circulation
system.
The pump’s by-pass valve is blocked.
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