FAAC 4402 User Manual Download

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P a g e

Installation Instructions

IP/WiFi Intercom

Part No. 4402

PROFESSIONAL INSTALL ONLY

FAAC International Inc.

Headquarter & East Coast Operations

3160 Murrell Rd
Rockledge, FL 32955

Tel. 800 221 8278

www.faacusa.com

FAAC International Inc.

West Coast Operations

357 South Acacia Avenue

Fullerton, CA 92831

Tip

: Site Survey BEFORE you begin.

See Page 4-5!

v1.0

Summary of Contents for 4402

Page 1: ...INSTALL ONLY FAAC International Inc Headquarter East Coast Operations 3160 Murrell Rd Rockledge FL 32955 Tel 800 221 8278 www faacusa com FAAC International Inc West Coast Operations 357 South Acacia...

Page 2: ...e Sound Options 32 Using Keypad Codes 33 PHASE 5 ADVANCED SETUP 34 50 Feature Shortcuts Settings Overview 35 Standard Features 36 Edit Intercom Details Add a New Device ID 37 Ringtones of In app Call...

Page 3: ...3 P a g e PHASE 1 Site Survey...

Page 4: ...x max of 4Mbps upload speed If you do not have sufficient upload speed then please look at upgrading your internet package if possible Please consult someone with network knowledge if you need help wi...

Page 5: ...a basic home router passing through 1 exterior wall For the most reliable connection utilize the LAN or 4G Router options WiFi Signal Explained Poor System may not show ONLINE Signal may drop out regu...

Page 6: ...6 P a g e PHASE 2 Product Overview...

Page 7: ...d Security Screws Camera Night vision LEDS short range up to 5 feet Speaker Module Call Button WiFi Antenna 12 24v IN SLAVE IN 1 2 3 12 24v OUT SLAVE OUT 1 2 3 101 101 50V RVT 16V VT 220 Pedestal moun...

Page 8: ...sh Button Mic Speaker Connections 24V DC Input Voltage Outputs Direct LAN cable Connection Intercom ID LED Indicators RED Network Connection BLUE Power Direct Hotspot Button Relay 1 N O COM N C Push t...

Page 9: ...cted for warranty Power Output NOT USED 24v INPUT Use provided power supply or hook up to 24v solar system DO NOT USE 12v HERE 12v DC Battery backup 1 Amp Quick Blow Input Fuse REPLACEABLE 12V 24 IN S...

Page 10: ...6mA Operating 500mA Peak 2000mA Solar Power 30Watt Solar Panel minimum 24V 10AH System Requirements Mobile device Newest iOS on iPhone iPad newest Android on Smartphone Tablet Internet High Speed Land...

Page 11: ...ON SENSOR Type Active Detection Type Digital Pixel based Changes of pixilation This is processed by the CPU identifying any major minor changes in pixels that is defined by a predetermined algorithm R...

Page 12: ...IM Tray NANO LAN Ports 2 x 10 100 Mbps LAN WAN Direct Cable Connection 8 Pin Spring Connector Terminal Block Linked to 1 x LAN ports GSM Modem Models 4G USA SIM7600A Frequency Range LTE TDD B38 B40 B4...

Page 13: ...13 P a g e PHASE 3 Setup To be done before installing the intercom...

Page 14: ...ly to installation technical support may request you go back and perform this step before diagnosing further 3 4 feet 1 metre Search for Praetorian Guard and find the icon or scan the QR code if the p...

Page 15: ...ge of the intercom to detect this network Enter the default pass code 123456789 and the users phone should now be connected directly to the intercom Android Press CONNECT Apple Press DONE Tip This wil...

Page 16: ...y connected in a point to point link It will still need connected to the network to be fully operational remotely Intercom ID will be auto filled Enter admin for the main user Enter 123456789 as the d...

Page 17: ...screen Step 5d e Enter the WIFI PASSCODE for the network which you are connecting to WARNING Take care not to enter a typing mistake The intercom will accept any Wi Fi password and will not know if it...

Page 18: ...ossibly permissions for the app were not accepted during app install Check microphone permissions for the app in the phone settings 4 The status is showing online then connecting then online again A T...

Page 19: ...Data transfer LEDs will flash when plugged in Option 2 Use provided spring release terminals observing colour code shown Settings Add Search After connecting to the network open the app and pressing...

Page 20: ...is no audio on the phone or there is no audio at the intercom A Possibly permissions for the app were not accepted during app install Check microphone permissions for the app in the phone settings 4 T...

Page 21: ...e connected devices causing the user to miss calls If the time stamp is incorrect it will affect the accuracy of any recorded events in the events log and prevent any auto updates from successfully do...

Page 22: ...service through the internet to the phone The notification will need to be accepted and then the APP will launch to reveal the visitor and give the user an opportunity to either accept or reject the c...

Page 23: ...ns and press the Praetorian notification This will launch the app and reveal the answer screen Press the icon shown to answer the call if you wish to speak to the visitor Press the appropriate lock ic...

Page 24: ...needed Praetorian Guard Swipe the notification left Press VIEW Phone will now launch app Press icon to answer TIP Make sure ringer switch is ON and volume is turned up TIP If you don t get notificati...

Page 25: ...25 P a g e PHASE 4 Installation Only to be done after the unit is successfully proven to be operating on the network during setup on phase 3...

Page 26: ...nit Step 3 Close unit Ensure the security locking screws are adequately tightened to ensure a correct seal 53 69 lb in 6 0 7 8 Nm Seal all mounting or cable cut outs by using sealant such as silicone...

Page 27: ...ntenna at ground level Intercom wall pillar mounted Pedestal mounted version Antenna cable do not cut or join Longer length options available Antenna mounted inside gate or fence to improve range Run...

Page 28: ...You can use solar power if required You will require a DC voltage regulator applied at the gate board end as the voltage output can vary and cause too high a voltage which will damage the intercom if...

Page 29: ...ther distances can be achieved with advanced additional equipment If looking to use 5 8GHz a different antenna will be required You can expect to achieve approx 15m with clear line of sight using this...

Page 30: ...V 0V N O C1 N C N O C2 N C B M S Reset EG GND Antenna SD card Speaker Volume Exit button 24v DC From PSU Gate controller N C button 12v DC not supplied Magnetic lock Note When the exit button is press...

Page 31: ...ollows Step 2 On a new phone or tablet perform the following steps to log on to the intercom with the details which have been created by the ADMIN phone above Create a NEW username password Press the...

Page 32: ...t others may need to be set in half duplex mode phone user will press to talk This may also be required if a phone is in a particularly noisy environment or the intercom is located near a busy main ro...

Page 33: ...Codes Enter pre programmed 4 6 digit code followed by the key to confirm Tip Press to confirm keypad code Ensure you program a keypad code in the app first then follow the steps below to use them on t...

Page 34: ...34 P a g e PHASE 5 Advanced Setup Only to be done after the unit is successfully proven to be operating on the network after installation...

Page 35: ...35 P a g e Feature Shortcuts Settings Overview Standard Features Advanced Features Activity Log Add delete proximity cards tags Add delete keypad codes Turn on off notifications on events...

Page 36: ...ne Check APP version Add a new device ID Check current system firmware Add edit or delete users Adjust relay trigger times Adjust intercom time daylight saving Wi Fi settings Adjust maximum monitoring...

Page 37: ...incorrect Change the password Change the username Change the name of the intercom If you are connected via LAN you can pull the ID via the network Intercom ID can be added manually or auto filled by...

Page 38: ...ote The default call notification tone heard while not in the app cannot be changed Choose your preferred ringtone for calls while inside the app App Version Note Check the Google Play or the Apple ap...

Page 39: ...rs Logins Note See Firmware Updates for more info Intercom Firmware Version Add New User Edit User Delete User Username Password Cancel Save Note Administrator account cannot be deleted but the passwo...

Page 40: ...40 P a g e Adjust Relay Trigger Times Adjust Intercom Time Relay 1 Trigger times Relay 2 Trigger times NTP Server Enable Disable Daylight Saving Sync to device timezone Save Settings Save Settings...

Page 41: ...o Search for WiFi Networks See WiFi Setup for more details Change the length of time you can view the camera direct from the app Save Settings Note If showing POOR signal level STOP You must repositio...

Page 42: ...answered before the call disconnects Change the length of time your intercom calls for Note If you do not have a good data signal i e 4G or WIFI on the receiving device it may stop you from receiving...

Page 43: ...ot the intercom Soft Reboot the intercom Soft Reboot the intercom Save Settings Note If the volume on the device is too high or is in a noisy environment it may cause echo or clipping in audio If this...

Page 44: ...of camera stream View activity log Motion Sensor Anytime the motion sensor detects movement a notification will be sent Enable Disable app push notifications Default OFF Note Motion Sensor feature nee...

Page 45: ...elay action to happen Note If a latched command is used then an unlatch will be required to return the relay to its normal state Date Time settings of the intercom must be accurate for correct operati...

Page 46: ...amples are shown Some of the events capture images or video from calls and can be played back by pressing the icons to the right Note SD card must be inserted into the slot on the PCB for this feature...

Page 47: ...he relay time is controlled via the main relay settings 24 7 options have a relay time specific to each code Note Press the button to confirm the keypad code after entering it 1 24 7 Codes max 100 Ent...

Page 48: ...100 2 Time Restricted ID s max 100 3 Auto Expire ID s max 100 Enter Name Select the days time an ID should work then enter the card ID press SAVE Enter Name Select how long the ID should be valid for...

Page 49: ...is not answered then an audio message will play to ask the visitor to leave a message A 20 second video recording can be viewed in the events log When motion sensor is activated a small video clip wil...

Page 50: ...ate Increase the height of the antenna if possible install a Wi Fi booster either inside the house near the front of the property or a loft or eaves mounted external Wi Fi booster or install a CAT5 ca...

Page 51: ...i Ethernet and the intercom meets minimum requirements Incorrect time Cycle to the settings menu and navigate to the clock settings and press sync phone time to sync the current time from the cellphon...

Page 52: ...s lifetime The most recent firmware version your system is using can be found by using the app The most recent firmware version will be available via the manufacturer website along with details of any...

Page 53: ...or its production It may contain hazardous substances for the environment In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resourc...

Page 54: ...item is defective The Seller will return the warranted item freight prepaid This limited Warranty covers the product under the normal use and service for which it was intended provided it has been pr...

Page 55: ...e of the product s Without limiting the foregoing this exclusion from liability embraces a Purchaser s expenses for downtime or for making up downtime lost profit damages for which the Purchaser may b...

Page 56: ...e received including interference that may cause undesired operation Output power listed is conducted This device must be installed to provide a separation distance of at least 20 cm from all persons...

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