F-SECURE Mobile Anti-Virus 60 Series, User Manual

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Chapter 8 Updating 65
8.1 Overview .......................................................................................................... 66
8.2 Viewing Update Information............................................................................. 66
8.3 Updating F-Secure Mobile Anti-Virus .............................................................. 68
8.3.1
Updating Virus Definition Database .................................................... 68
8.3.2 Upgrading the Application................................................................... 69
Chapter 9 Troubleshooting 71
9.1 No Internet Access Points Configured............................................................. 72
9.2 Invalid Subscription Number ............................................................................ 72
9.3 Unable to Connect to Update Server/Update Failure ...................................... 72
9.4 Update Service Could Not Authenticate Device .............................................. 73
9.5 Service Has Expired or About to Expire .......................................................... 73
9.6 Virus Definition Database Corrupted or Missing and Virus Protection Not
Updated74
9.7 Theme Files on Memory Card ......................................................................... 75
9.8 Multiple Messages When Purchasing Subscription ......................................... 75
9.9 Automatic Updates Generating Data Traffic .................................................... 76
Chapter 10 Technical Support 77
10.1 Overview .......................................................................................................... 78
10.2 Web Club ......................................................................................................... 78
10.3 Virus Descriptions on the Web ........................................................................ 78
10.4 Electronic Mail Support .................................................................................... 78
Appendix A Purchasing Subscription Service Time 81
A.1 Overview ......................................................................................................... 82
A.2 SMS-Based Purchase ..................................................................................... 82
A.3 Purchasing Through PC Browser .................................................................... 84
About F-Secure Corporation 85
F-Secure Corporation.............................................................................................. 86
The F-Secure Product Family .................................................................................. 88