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9

EZVIZ Connect

1� Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon 

Alexa. If you run into any difficulties during the process, please refer to 

Troubleshooting

Before you start, make sure that:

1.  EZVIZ devices are connected to the EZVIZ app.
2.  In the EZVIZ app,

 

turn off the "Image Encryption" in the Device Settings page.

3.  You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-

Show, Fire TV (all generations), Fire TV stick (second generation only), or Fire 

TV Edition smart TVs).

4.  The Amazon Alexa app is already installed on your smart device, and you have 

created an account.

To Control EZVIZ devices with Amazon Alexa:

1.  Open the Alexa app and select "Skills and Games" from the menu.
2. 

On the Skills and Games screen, search for "EZVIZ", and you will find "EZVIZ" 

skills.

3.  Select your EZVIZ device's skill, then tap 

ENABLE TO USE

.

4.  Enter your EZVIZ username and password, and tap 

Sign in

.

5.  Tap the 

Authorize

 button to authorize Alexa to access your EZVIZ account, so 

that Alexa can control your EZVIZ devices. 

6.  You will see "EZVIZ has been successfully linked", then tap 

DISCOVER DEVICES

 

to allow Alexa to discover all your EZVIZ devices.

7.  Go back to Alexa app menu and select "Devices", and under devices you will 

see all your EZVIZ devices.

Voice Command

Discover a new smart device via the "Smart Home" menu in the Alexa app or the 

Alexa Voice Control function.
Once the device is found, you can control it with your voice. Speak simple 

commands to Alexa.

Your device's name for example: "show xxxx camera," can be changed in the EZVIZ app. 

Each time you change the name of the device, you will need to discover the device again 

to update the name.

Troubleshooting

What should I do if Alexa fails to discover my device?

Check if there are any Internet connecting problems.
Try to restart the smart device and re-discover the device on Alexa.

Why the device's status is "Offline" on Alexa?

Your device might have been disconnected from the network. Restart the smart 

device and re-discover on Alexa.
Check if your router is connected to the Internet and try again.

For details about countries where Amazon Alexa is available, see Amazon Alexa's official 

website.

Summary of Contents for C3W-R100

Page 1: ...NFRINGEMENT OF THIRD PARTY IN NO EVENT WILL EZVIZ ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES TO TH...

Page 2: ... Connection 2 2 Option B Wireless Connection 3 Installation 5 1 Micro SD Card Installation Optional 5 2 Installation Location 5 3 Installation Procedure 5 Operations on the EZVIZ App 7 1 Live View 7 2 Settings 8 EZVIZ Connect 9 1 Use Amazon Alexa 9 2 Use Google Assistant 10 FAQ 11 Initiatives on the Use of Video Products 11 ...

Page 3: ...r Adapter x1 Screw Kit x1 Drilling Template x1 Regulatory Information x1 Quick Start Guide x1 The power adapter s appearance is subject to the one you have bought 2 Basics Micro SD Card Slot Mic RESET Button Adjusting Screw Power Port Antenna Ethernet Port Speaker ...

Page 4: ... the App Store or Google PlayTM 3 Launch the app and register an EZVIZ user account EZVIZ App If you have already used the app please make sure that it is the latest version To find out if an update is available go to the app store and search for EZVIZ Connect to the Internet Wired Connection Connect the camera to a router Refer to Option A Wireless Connection Connect the camera to Wi Fi Refer to ...

Page 5: ...the QR code on the Quick Start Guide cover or on the body of the camera Scan QR Code Follow the EZVIZ app wizard to add the camera to the app 2 Option B Wireless Connection 1 Connect the power adapter cable to the camera s power port 2 Plug the power adapter into an electrical outlet Use power adapter and power cable come with the camera in the box The LED turning fast flashing blue indicates that...

Page 6: ...app wizard to add the camera to EZVIZ Please choose to connect your camera to the Wi Fi to which your mobile phone has connected The band of the Wi Fi must be 2 4 GHz Press and hold the reset button for about 4s and you can restart the camera and restore all parameters to default Press and hold the reset button for about 4s in any of the following cases The camera fails to connect to your Wi Fi ne...

Page 7: ...tialized tap to initialize it The status will then change to Normal and then videos can be stored 2 Installation Location Choose a location with a clear unblocked field of view and with a good wireless signal Make sure the wall is strong enough to withstand three times the weight of the camera Camera cannot be installed with the lens facing direct sunlight 3 Installation Procedure 1 Remove the pro...

Page 8: ...justing Screw Screw Drilling Template Camera 5 Loosen the adjusting screw 6 Rotate the upper part of the camera to get an appropriate detection angle 7 Tighten the adjusting screw again Adjusting Screw 0 90 0 360 ...

Page 9: ...tion as needed Swipe left and right across the screen to see more icons Icon Description Share Share your device Settings View or change the device settings Snapshot Take a snapshot Record Manually start stop recording Talk Tap the icon and then follow the on screen instructions to talk to or listen to people in front of the camera Alarm Sound and flash to deter intruders Definition Select video r...

Page 10: ...ision mode Time Zone You can select time zone as needed here Daylight Saving Time Select daylight saving time as needed Date Format You can select date format as needed here Wi Fi Make your device offline first and then you can connect your device to a new network Cloud Storage You can subscribe and manage the cloud storage Storage Status You can see micro SD card capacity used space and free spac...

Page 11: ...r EZVIZ account so that Alexa can control your EZVIZ devices 6 You will see EZVIZ has been successfully linked then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices 7 Go back to Alexa app menu and select Devices and under devices you will see all your EZVIZ devices Voice Command Discover a new smart device via the Smart Home menu in the Alexa app or the Alexa Voice Control fu...

Page 12: ...o go to the Set up interface 4 Tap Works with Google and search for EZVIZ where you will find EZVIZ skills 5 Enter your EZVIZ username and password and tap Sign in 6 Tap the Authorize button to authorize Google to access your EZVIZ account so that Google can control your EZVIZ devices 7 Tap Return to app 8 Follow the above steps to complete the authorization When synchronization is completed EZVIZ...

Page 13: ...high tech company we are increasingly aware of the role technology plays in improving business efficiency and quality of life but at the same time the potential harm of its improper usage For example video products are capable of recording real complete and clear images This provides a high value in retrospect and preserving real time facts However it may also result in the infringement of a third...

Page 14: ...t security and data security are extremely crucial Therefore every end user and data controller shall undertake all reasonable and necessary measures to ensure data security and avoid data leakage improper disclosure and improper use including but not limited to setting up access control selecting a suitable network environment the Internet or Intranet where video products are connected establishi...

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