Q:
A:
The mobile phone cannot receive alarm prompts when the
camera is online.
1. Make sure the EZVIZ app is running on your mobile phone and the
Motion Detection Notification is enabled.
2. For Android system, make sure the App is running in background;
and for iOS, enable the message push function in “Settings >
Notification”.
3. If still no alarm prompts, press and hold the RESET button for 3
seconds restore the camera settings.
Q:
A:
Live view or playback failed.
Make sure your network is well connected. Viewing live video needs a
good bandwidth. You can refresh the video, or change a network and
try again.
Q:
A:
“The device is offline.” or “The device is not registered.” prompts
when adding the camera by EZVIZ app.
1. Make sure the network, that the camera is connceted to, is normal
and the DHCP of router is enabled.
2. Press and hold the RESET button for 3s to reset the parameters if
you manually changed the network parameters.
How to use the microSD card for local storage?
1. Make sure there is a microSD card inserted and the camera is added
to your EZVIZ account. Log in the EZVIZ app and enter the “Device
Details” interface, if the “Initialize Storage Card” button appears,
you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by
default.
Q:
A:
Troubleshooting
Does the camera support Wi-Fi connection and PoE power
supply?
Refer to page 9 to see whether the function is supported by your
camera.
Q:
A:
10
Summary of Contents for C3C
Page 1: ...JP KO THAI VT ZT...
Page 16: ...11 x1 x1 x1 x1 x1...
Page 17: ...12 MicroSD MicroSD microSD 10 128GB microSD EZVIZ 3 10M 100M PoE 19 1A 12V...
Page 18: ...13 1 1 2 PoE 19 PoE...
Page 20: ...15 3 1 2...
Page 21: ...16 3 EZVIZ Wi Fi Wi Fi 4 0 180 0 360 MicroSD microSD...
Page 22: ...17 720P HD CS CVXXX 31XX 1080P HD CS CVXXX 32XX Wi Fi 19 PoE PoE 19 microSD 128GB IP66...
Page 23: ...18 EZVIZ EZVIZ www ezvizlife com EZVIZ Wi Fi...
Page 24: ...19 micro SD 1 1 0MP 2 2 0MP Wi Fi PoE CS CVXXX 31WEFR 4mm...
Page 26: ...21 x1 x1 x1 x1 x1...
Page 28: ...23 1 1 2 PoE 29 PoE...
Page 30: ...25 3 1 2...
Page 31: ...26 3 EZVIZ Wi Fi Wi Fi 4 0 180 0 360 microSD microSD...
Page 32: ...27 720P HD CS CVXXX 31XX 1080P HD CS CVXXX 32XX Wi Fi 29 PoE PoE 29 microSD 128GB IP66...
Page 33: ...28 EZVIZ EZVIZ www ezvizlife com EZVIZ Wi Fi...
Page 34: ...29 micro SD 1 1 0MP 2 2 0MP Wi Fi PoE CS CVXXX 31WEFR 4mm...
Page 36: ...31 x1 x1 x1 x1 x1...
Page 37: ...32 microSD microSD microSD 10 128GB SD EZVIZ 3 10M 100M PoE 39 1A 12V...
Page 38: ...33 1 1 2 PoE 39 PoE...
Page 40: ...35 1 2...
Page 41: ...36 3 EZVIZ Wi Fi Wi Fi 4 0 180 0 360 microSD microSD...
Page 42: ...37 720P HD CS CVXXX 31XX 1080P HD CS CVXXX 32XX Wi Fi 39 PoE PoE 39 microSD 128GB IP66...
Page 43: ...38 EZVIZ EZVIZ www ezvizlife com EZVIZ Wi Fi...
Page 44: ...39 micro SD 1 1 0MP 2 2 0MP Wi Fi PoE CS CVXXX 31WEFR 4...
Page 56: ...51 Cloud x1 x 1 X1 X1 x1...
Page 58: ...53 1 1 2 PoE 59 PoE...
Page 60: ...55 1 2...
Page 61: ...56 3 EZVIZ Wi Fi Wi Fi 4 0 180 0 360 microSD microSD...
Page 62: ...57 720P HD CS CVXXX 31XX 1080P HD CS CVXXX 32XX Wi Fi 59 PoE PoE 59 microSD 128GB IP66...
Page 63: ...58 EZVIZ EZVIZ www ezvizlife com EZVIZ Wi Fi...
Page 64: ...59 micro SD 1 1 0MP 2 2 0MP Wi Fi PoE Camera CS CVXXX 3 1 WEFR 4...
Page 87: ...UD 6L0208B0103A01...