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QGE 100 • Software Configuration and Control

Software

Configuration

and Control

This section describes the QGE 100 software programs and provides procedures for using
them to configure and operate the QGE. The following topics are discussed:

•

Accessing the Software Programs

•

Using the QGE 100 Administrator Program

•

Using the QGE 100 Viewer Program

•

Learning Dialogs

•

Mouse and Keyboard Control of the Source Computer

•

Multicast Error Logging

Accessing the Software Programs

The QGE 100 has two Windows

-based software programs that are provided on the

Extron Videowall Processing CD that is delivered with your QGE:

•

QGE 100 Administrator

— Lets you preview source computers or other devices on

your viewing device screen, view and change QGE network settings, and configure the
QGE 100 encoding parameters.

•

QGE 100 Viewer

— Displays source devices on a viewing computer or other device.

Computer System Requirements

For either QGE 100 software to function correctly and reliably, it must be installed on a

computer that meets or exceeds the following criteria:

Minimum

Recommended

Operating System

Windows NT4 (SP6)

Windows 2000, XP, or 7

Processor Speed

Any processor with an

MMX instruction set

Pentium 3 or higher

Memory (RAM)

64 MB

128 MB

Hard Disk Free Space

1 MB

More than 1 MB

Graphics

1024 x 768, 65000 colors
(16-bit)

1024 x 768, 16.7 million
colors (32-bit)

Network Card (Ethernet)

Ethernet 10BASE-T

Ethernet 100BASE-T

Summary of Contents for QGE 100

Page 1: ...User Guide QGE 100 Graphics Encoders Quantum Graphics Encoder 68 2178 01 Rev A 01 12 ...

Page 2: ... verwenden sollten Sie alle Sicherheits und Bedienungsanleitungen genau durchlesen und verstehen Aufbewahren der Anleitungen Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie aufbewahren damit Sie im Bedarfsfall darauf zurückgreifen können Befolgen der Warnhinweise Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der Benutzerdokumentation Keine Zusatzgeräte Ver...

Page 3: ... a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense N...

Page 4: ... commands and examples of computer or device responses mentioned in this guide the character 0 is used for the number zero and O represents the capital letter o Computer responses and directory paths that do not have variables are written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here ping xxx xx...

Page 5: ...the QGE 100 Encoder 1 QGE 100 Software 2 Single or Multiple Users 2 Features 3 Functional Overview 3 Image Capture and Distribution 3 The QGE 100 Data Stream 3 Managing the Network 4 Operating System 4 EDID Management 5 Supported Source Formats 6 Digital and Analog Representation 6 Application Diagrams 7 Installation and Operation 8 Installation Overview 8 Rear Panel Features 9 Connecting the Sour...

Page 6: ...QGE 100 Contents vi ...

Page 7: ...e videowall processor computer or other viewing device over an IP network The viewing device can then decode the image data and reproduce the image displayed on the source computer screen at its original or scaled resolution The QGE 100 is connected between a source computer and its monitor keyboard and mouse without affecting the performance of the computer From these connections the QGE obtains ...

Page 8: ...ard control of the source computer by the viewing computer in unicast mode The Administrator software enables you to view and change QGE 100 network connections device addresses and bandwidth parameters It also provides a viewer window that lets you select viewing parameters and enable mouse and keyboard control of the source computer in unicast mode Single or Multiple Users Multicast mode is used...

Page 9: ...alability by multicasting graphic inputs to multiple Quantum Elite card frames or computers running QGE 100 Viewer software Can be used on LANs or managed private networks that support multicast traffic Functional Overview The QGE 100 connects between a source computer and its monitor A connection is made from the source computer to the DVI I input on the QGE 100 as either a DVI or analog signal a...

Page 10: ...ndwidth limit TTL Time to Live Refresh rate Multicast address IP Settings Network settings You can also configure the following IP settings for each unit Available settings are IP address Subnet mask Default gateway DNS Server WINS Server Network name Network port speed DHCP enable Operating System Although it has keyboard mouse and monitor connections the QGE 100 is not a PC It does not have a Wi...

Page 11: ...Out connector of the QGE is a flat panel LCD monitor capable of displaying signals up to SXGA 1280x1024 In this case the maximum resolution that the computer allows you to set is SXGA because the EDID of the monitor has communicated with the graphics card and has designated SXGA as its maximum supported resolution Therefore the output of the computer is set to SXGA DVI D DVI D SXGA Monitor Source ...

Page 12: ...nking WSVGA 1024x576 60 Hz X X XGA 1024x768 60 Hz X X 1024x768 70 Hz X X 1024x768 75 Hz X X 1024x768 85 Hz X X NOTE When sending a WUXGA signal into a QGE 100 you must have a WUXGA capable monitor connected to the DVI Out connector of the QGE 100 If you do not the EDID of the QGE allows the graphics card to produce only a maximum signal resolution of UXGA Digital and Analog Representation If no lo...

Page 13: ... service personnel POWER QUANTUM ELITE DATA LAN DVI RGB Source PC Projection Cubes PC with QGE 100 Viewer software PC with QGE 100 Viewer software DVI RGB Extron QGE 100 Quantum Graphics Encoder Extron Quantum Elite Videowall Processor LAN DVI RGB Source PC Source PC Source PC Source PC PC with QGE 100 Viewer software with Remote Keyboard and Mouse Control PC with QGE 100 Viewer software with Remo...

Page 14: ...re switching it on This is particularly important when you are moving the unit from a cold to a warm location CAUTION Keep the QGE 100 in a horizontal position while it is operating When using it free standing not rack mounted place it on a stable flat and level surface Ensure that the surface finish will not be affected by the heat produced by the QGE when the unit is in use 1 Disconnect power fr...

Page 15: ... the source computer see Connecting the Source Computer to the QGE 100 for pin assignments and instructions for connecting to this port e COM 1 serial port This port is used for advanced diagnostics by Extron personnel It is not intended for use during normal operation f DVI I In monitor port Connect the appropriate provided cable DVI or analog between this female DVI I port and the monitor port o...

Page 16: ...e port of the source computer NOTE The table and illustration below show the pin assignments for all PS 2 connectors on the QGE rear panel Pin Function 1 Data 2 No connection 3 Ground 4 5 V supply 5 Clock 6 No connection Figure 6 Pin Assignments for Periph and PC Connectors 2 Connect the other PS 2 cable between the QGE keyboard PC port circled at right and the PS 2 keyboard port of the source com...

Page 17: ... Clip the provided ferrite block shown at right around the digital or analog monitor cable next to the DVI A plug that attaches to the rear panel DVI I In connector see figure 7 below The ferrite suppresses high frequency noise To Source Computer To QGE 100 DVI I Out Port DVI A Connector 15 pin HD Connector Ferrite Figure 7 Analog Monitor Cable with Ferrite 5 Connect the mouse of the source comput...

Page 18: ... as follows 1 Connect a standard straight through Ethernet patch cable not supplied between the LAN port on the QGE 100 rear panel to a switch or router that is connected to the same network as your viewing device A shielded twisted pair cable is recommended for this connection The network port on the router or switch must be capable of supporting a 100BASE T connection A cable that is wired the s...

Page 19: ...rs After the Ethernet connection has been made the green and amber LEDs at the bottom of the LAN port indicate the status of the connection The green link LED indicates that the QGE is properly connected to an Ethernet LAN This LED should light steadily The amber activity LED indicates transmission of data on the RJ 45 connector This LED should flicker as the QGE communicates Connecting Power to t...

Page 20: ...liance certification and may cause damage to the power supply and the unit Never connect the QGE 100 directly into an AC outlet Always use the provided power supply If mounting the QGE 100 on a rack If using a power strip either hard wired or plug and socket ensure that the current rating of both the power strip and the power supply is sufficient for all equipment within the rack Always ensure tha...

Page 21: ...REG 1 5A MAX PERIPH PC Refer all servicing to qualified service personnel IMPORTANT Fit the clip on ferrite to this end of the cable DVI D to DVI D PS 2 to PS 2 QGE 100 Quantum Graphics Encoder Source Computer DVI Monitor Out Mouse Keyboard Power Supply DVI Monitor Network Figure 10 Digital Source Connection Diagram ...

Page 22: ...OM 2 DVI I DVI I 12V DC IN REG 1 5A MAX PERIPH PC Refer all servicing to qualified service personnel IMPORTANT Fit the clip on ferrite to this end of the cable 15 pin HD to DVI A PS 2 to PS 2 QGE 100 Quantum Graphics Encoder Source Computer Analog Monitor Out Mouse Keyboard Power Supply Network Figure 11 Analog Connection Diagram ...

Page 23: ...onnection Blinking irregularly Data is being transmitted across the network Unlit No data is being transmitted from the source or no source is connected c Status LED This orange LED indicates the internal status of the QGE 100 Lit steadily The unit is connected to a valid source and is functioning normally Blinking regularly The unit is functioning normally but no source is connected to it Unlit T...

Page 24: ...h your QGE QGE 100 Administrator Lets you preview source computers or other devices on your viewing device screen view and change QGE network settings and configure the QGE 100 encoding parameters QGE 100 Viewer Displays source devices on a viewing computer or other device Computer System Requirements For either QGE 100 software to function correctly and reliably it must be installed on a computer...

Page 25: ...oard control of a source computer Starting the Administrator Program For you to start using the Administrator software the RJ 45 LAN connector on the QGE 100 rear panel must be connected to a switch or router that is on the same network as your viewing device or computer The viewing device can be connected to the same switch or router as the QGE 100 if desired See Connecting the QGE 100 to the Net...

Page 26: ... Administrator Main Application Window The Administrator main window contains the following Tasks section QGE 100 List section Configure QGE 100 Properties section Menu Bar Apply button Status bar Tasks section This section contains three buttons that let you manage the QGE connection to your computer Connect button Click this button to connect the Administrator software on your computer to the se...

Page 27: ...dress IP address of the QGE Type This field always displays Hardware TCP Connection Unicast mode only IP address of the viewing device If multicast mode is being used this field displays No Max FR The frame rate limit that is currently set Max BW The bandwidth rate limit that is currently set Version Firmware version of the QGE Protocol Current operating mode TCP Unicast or UDP Multicast Multicast...

Page 28: ...ine other parameters for UDP multicast operation The section also contains the Advanced Network Settings button which displays a window in which you can specify the QGE 100 IP address and other parameters Menu bar The following tables list the options available on the menus on the menu bar located at the top of the QGE 100 window Connection menu Option Description Connect Connects the Administrato...

Page 29: ...administrator mode Window menu Option Description Tile Divides the screen of the viewing device equally between open viewing windows which are arranged vertically If only one viewing window is open the window fills the screen Close All Closes all viewing windows About menu Option Description About QGE 100 Administrator Displays a window containing the Administrator copyright date and software vers...

Page 30: ...e selected QGE by any of the following methods Click the Connect button in the Task section Double click the name of the QGE in the list Select Connect from the Connection menu The Viewer window opens displaying the selected source If no source computer is connected to the selected QGE the Viewer window displays the message No Source The Administrator Viewer window The Administrator Viewer window ...

Page 31: ...y Unity Places the Viewer window in unity mode In this mode the size of the source display remains constant whether or not the Viewer window is resized NOTE If the source image is larger than the available Viewer window space selecting Unity crops the visible image Scroll bars appear allowing you to select the part of the image to view Frame Rate and Bandwidth None Toggles between displaying and h...

Page 32: ... field enter a name for the list being saved Do not enter a file extension 3 By default the Save As window opens to the following location on your computer C Program Files Extron QGE 100 Administrator If desired browse to the folder where you want to save the list file 4 Click OK The list file is saved on your computer The next time that the Administrator is loaded this file is loaded automaticall...

Page 33: ...lete 3 Save the list see Saving the list on page 26 Deleting the QGE 100 List To delete the entire QGE 100 List select Clear List from the Connection menu All QGE names are removed from the list Loading a saved QGE 100 List To load a previously stored QGE list and display it in the QGE 100 List section 1 From the Connection menu select Load QGE 100 List 2 On the Open window that appears navigate t...

Page 34: ... been changed obtain the new password from your system administrator Figure 18 Log in Password Window with Password Entered 3 Click OK On the status bar User mode changes to Admin mode and all editable fields in the Configure QGE 100 Properties section are no longer grayed out To log out and enter user mode select Log out from the Admin menu User mode is again displayed in the status bar and all C...

Page 35: ...your changes Configuring performance settings In the Performance Settings section select the desired bandwidth and frame refresh rates of the QGE from the Bandwidth Limit and Frame Rate Limit drop down menus see Optimizing the Encoder Parameters in the Reference Information section for more information Your selections are displayed on the status bar at the bottom of the Viewer window Figure 21 Exa...

Page 36: ...es DNS Server Enter the IP address of the DNS Server If DHCP Enabled is checked this server address is detected automatically WINS Server Enter the IP address of the WINS Server If DHCP Enabled is checked this server address is detected automatically Name Channel Name Enter a name of 1 to 15 characters for the QGE 100 The name must start with a letter the remaining characters can be letters numera...

Page 37: ...ed Select this check box to enable multicast mode Multicast Group Enter an IP address to which all viewing devices connect in order to view the QGE 100 source The address must be within the range of 224 0 0 0 to 239 255 255 255 Ensure that the address you choose is unique to your QGE and is not being used anywhere else on the network Multicast Port Enter the port number for multicast connection Th...

Page 38: ...Quantums on the network are displayed c Select the check box next to the Quantum that you want to use 4 Click the Set Up Sources button on the taskbar shown at right 5 In the source explorer tree in the left pane of the Set Up Sources workspace right click Display Processors and select Detect Sources from the drop down menu The Detect Quantum Sources window opens 6 Click the Full Detect button the...

Page 39: ... Control 33 Example Figure 25 Set Up Sources Screen on the Quantum Control Software Main Window For detailed information on setting up sources see the Quantum Control Software User Guide available on the Extron website at www extron com ...

Page 40: ...Electronics QGE 100 QGE 100 Viewer QGE 100 Viewer The QGE 100 Viewer software searches the network for any available QGE 100s This may take several seconds depending on the number of QGEs that are available When the search is complete the main Viewer window opens displaying the selected source if one is connected and a list of the QGE100s that were detected on the network TIP To ensure that up to ...

Page 41: ...ght pane Displays all QGE 100s available on the network The following parameters are displayed for each QGE Parameter Description QGE 100 Name of the QGE 100 if assigned IP Address IP address of the QGE Type This field always displays Hardware Protocol Current operating mode TCP Unicast or UDP Multicast Multicast Group Multicast mode only The multicast IP address currently set Port The port number...

Page 42: ...software to the QGE Clicking the down arrow to the right of the icon displays a list of the most recently connected QGEs from which you can select a source as well Connect To Displays a Connect window on which you can enter the name or IP address of the desired QGE or select one from the drop down menu Disconnect Disconnects the QGE 100 Viewer software from the QGE Recent connections This section ...

Page 43: ... Viewer window space selecting Unity crops the visible image Scroll bars appear allowing you to select the part of the image to view Frame Rate and Bandwidth Toggles between displaying and hiding the refresh rate and bandwidth of the selected source on the bar at the bottom of the Viewer main window Toolbar Toggles between displaying and hiding the six toolbar icons below the menu bar Status Bar T...

Page 44: ... a source using the QGE 100 Viewer program the software must be connected to the QGE 100 to which the source is attached You can also view sources using the Viewer window of the Administrator software see Using the QGE 100 Administrator Program on page 19 If the connection is successful the source for the selected QGE is displayed in the left pane If no source computer is connected to the selected...

Page 45: ...ot automatically detected and displayed in the Channel list To connect to a QGE on another subnet use the Connect dialog box as described above Disconnecting from a QGE To disconnect from a QGE source do either of the following Click the Disconnect icon on the toolbar From the Connection menu select Disconnect Refreshing the Channel List After being closed and reopened or after a new QGE has been ...

Page 46: ...an example of a learning dialog which appears when you select full screen viewing mode Figure 28 Learning Dialog Example To disable or enable the learning dialogs 1 From the Tools menu select Options The Learning Dialogs window opens displaying a list of all learning dialogs that the Administrator and QGE 100 Viewer display The Administrator has six different dialogs to display the QGE 100 Viewer ...

Page 47: ...rce Computer to the QGE 100 in the Installation section 2 Ensure that the QGE is in unicast mode the Multicast Enabled check box must be cleared see Configuring UDP multicast settings on page 31 3 From the Tools menu of the Administrator or the Viewer software main window select Mouse Keyboard Options 4 Configure the mouse and keyboard options as desired see Configuring keyboard and mouse control ...

Page 48: ...l is reestablished You can also select End Keyboard And Mouse from the Special Context menu Key Combination to Show Mouse Keyboard Context Menu Click in this field then press the key or key combination that will be used to display the Special Context pop up menu From this menu you can select special commands to send to the source computer or end mouse and keyboard control Default Ctrl F2 Enable Ti...

Page 49: ... While the red border is displayed you are not able to control your host computer via its keyboard and mouse they are controlling the source computer instead To regain control of the viewing computer that is running the software you must terminate the control session To end the current control session do any of the following Press the key combination specified in the Mouse Keyboard Options dialog ...

Page 50: ...to end the control session To close the Special Context menu press Esc on your viewing computer keyboard Multicast Error Logging Using either the QGE 100 Viewer or Administrator you can set up the QGE to log error conditions that occur while the encoder is operating in multicast mode When logging is enabled the number of recent errors since last check and total errors since logging began are recor...

Page 51: ...frequency 50 Hz to 85 Hz Resolution range 640x480 to 1920x1200 1920x1200 is accepted for DVI single link reduced blanking only Formats RGBHV RGBS RGsB digital video Standards DVI 1 0 Video processing Maximum pixel clock 165 MHz Digital sampling 24 bit 8 bits per color 165 MHz standard Colors 16 78 million Sync Input type RGBHV RGBS RGsB Input level 2 75 V to 5 0 Vp p for RGBHV 0 3 Vp p for RGsB Im...

Page 52: ...midity Storage 40 to 158 F 40 to 70 C 10 to 90 noncondensing Operating 32 to 122 F 0 to 50 C 10 to 90 noncondensing Cooling Convection no vents Mounting Rack mount Yes Enclosure type Metal Enclosure dimensions 1 75 H x 7 9 W x 6 1 D 1U high 4 4 cm H x 20 1 cm W x 15 6 cm D Depth excludes connectors Product weight 1 4 lbs 0 6 kg Shipping weight 5 lbs 3 kg Vibration ISTA 1A in carton International S...

Page 53: ...er for a QGE 100 Included Parts Replacement Part Number QGE 100 Encoder 60 1113 01 QGE 100 12 VDC Power Supply 70 754 01 US style IEC 3 prong power cord Ferrite block for monitor cable DVI A to 15 pin VGA adapter 26 589 01 DVI cable DVI D to DVI D 26 649 06 Analog cable DVI A to 15 pin HD 26 540 01 PS 2 to PS 2 cables 2 QGE 100 Administrator and Viewer software on CD QGE 100 Setup Guide Optional A...

Page 54: ...circuit consider the connection of the equipment to the supply circuit and the effect that circuit overloading might have on overcurrent protection and supply wiring Consider equipment nameplate ratings when addressing this concern Reliable earthing grounding Maintain reliable grounding of rack mounted equipment Pay particular attention to supply connections other than direct connections to the br...

Page 55: ...23 255 255 254 NNN NNN NNN HHH NNN refers to the network identifier and HHH refers to the host identifier Choosing IP Addresses If the computer and QGE 100 are directly connected or connected via their own independent network follow the guidelines below for choosing the IP addresses However if you intend to connect your computer and QGE 100 to an existing network notify the network administrator a...

Page 56: ...lue for the subnet mask The basic values depend on the class of IP address being used Class Name Subnet Mask Class A 255 0 0 0 Class B 255 255 0 0 Class C 255 255 255 0 See Subnetting a Primer on page 51 for more information Pinging for the IP Address To access the QGE 100 via the Ethernet port you need the encoder IP address If the address has been changed to an address comprised of words and cha...

Page 57: ...purpose of this guide to describe TCP IP protocol in detail However some understanding of TCP IP subnetting is necessary in order to understand the interaction of the QGE 100 and the mail server gateway To understand subnetting at the level required to install and operate the QGE 100 you must understand the concepts of a gateway local and remote devices IP addresses and octets and subnet masks and...

Page 58: ...esses Figure 36 Subnet Mask and Octets Determining whether devices are on the same subnet To determine the subnet the local device IP address is compared to the remote device IP address see figure 37 below The octets of each address are compared or not depending on the value in the related subnet mask octet If a subnet mask octet contains the value 255 the related octets of the local device addres...

Page 59: ...wever this is usually small enough to be ignored As the latency increases a greater time lag becomes noticeable between events happening on the original source and the same events being seen on the viewed source Image Quality the sharpness and color of the viewed source in comparison to the original When the source is viewed at the same resolution as the original there should be no discernible dif...

Page 60: ...of the central processing unit CPU As with the encoding process the decoder can choose to reduce the refresh rate The most likely cause of a bottleneck here is placing too much demand on the CPU so that it cannot decode the QGE data stream quickly enough If you are using the QGE 100 Viewer the CPU of the computer should be as fast as possible Also remember that running other applications at the sa...

Page 61: ...work you can reduce this value which sets the maximum possible flow of data being streamed onto the network However remember that this could cause the refresh rate to be reduced especially during periods of high source activity Refresh Rate frames per second If you have a source which does not require a particularly high refresh rate but has a reasonably active content you can set the maximum poss...

Page 62: ...an Europe Africa and the Middle East Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands China Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China Asia Extron Asia 135 Joo Seng Road 04 01 PM Industrial Bldg Singapore 368363 Singapore Middle East Extron Middle East Dubai Airport Free Zone F12 PO Box 293666 United Arab Emirates Dubai This Limited Warranty does not a...

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