When a feature or feature implementation applies to specific platforms, the specific platform is noted in
the heading for the section describing that implementation in the ExtremeXOS command
documentation (see the Extreme Documentation page at
documentation.extremenetworks.com
). In many cases, although the command is available on all
platforms, each platform uses specific keywords. These keywords specific to each platform are shown in
the Syntax Description and discussed in the Usage Guidelines sections.
Providing Feedback to Us
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Getting Help
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GTAC (Global Technical Assistance Center) for Immediate Support
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Before contacting Extreme Networks for technical support, have the following information ready:
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Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
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A description of the failure
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A description of any action(s) already taken to resolve the problem
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A description of your network environment (such as layout, cable type, other relevant environmental
information)
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Network load at the time of trouble (if known)
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The device history (for example, if you have returned the device before, or if this is a recurring
problem)
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Any related RMA (Return Material Authorization) numbers
Preface
ExtremeWireless™ Appliance C5215 Installation Guide
5
