background image

36

ENGLISH

TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE WWW.LANORDICA-EXTRAFLAME.COM

* if there is an additional system data-sheet.

no flaMe 

The pellet hopper is empty.

No pellet feed.

The gearmotor does not feed pellets.

Check for the presence of pellets in the hopper.

Adjust the pellet flow (see “

easy seTup

”).

DepR alaRM 

The door is not closed correctly.

The ash drawer is not closed correctly.

The combustion chamber is dirty.

The fumes exhaust pipe is blocked/dirty

Check hermetic door closure.

Check hermetic closure of the ash drawer.

Check cleanliness of the fumes pipe and the combustion chamber.

no 

iGniTion 

The pellet hopper is empty.

Pellet feed calibration inadequate.

Thermostat bulbs tripped.

Check for the presence of pellets in the hopper.

Adjust the pellet flow (see “

easy seTup

”).

Check the procedures described in the “Ignition” chapter.

Check bulb thermostats (see chapter on Resetting)

no 

iGniTion  

BlaCk ouT

No current during the ignition phase.

Take the stove to OFF conditions using key 1 and repeat the procedure 

described in the "Ignition" chapter.

CoMManD auGeR 

alaRM

Abnormal pellet loading. 

Contact after-sales centre

auGeR BloCkeD

Abnormal operation of pellet motor

 Contact after-sales centre

MaX eleCTRiCal CuR-

RenT

The automatic cleaning of the burn pot is 

blocked.  Burn pot dirty or clogged or door not 

closed properly

Check that the door is closed properly

Check that the burn pot is free and clean

If the problem persists, contact the after-sales centre.

Min H20 pRessuRe 

alaRM   

The system pressure read by the pressure switch 

is too low. 

Possible air in the system; bleed the system. Possible lack of water or leaks 

due to anomalies in some system component.

If the problem persists, contact the service centre.

MaX H20 pRessuRe 

alaRM

Air in the system

Inadequate circulation

Possible air in the system; bleed the system. Lack of adequate circulation. 

Lack of or inadequate safety zone.

The water in the stove has exceeded 95°C. Possible pump anomaly.

If the problem persists, restore operations must be performed by an 

authorised technician.

H2o pRoBe

H2O probe fault

Contact after-sales centre

* DHW pRoBe

Fault in 

DHW probe

Contact after-sales centre

* BuffeR Tank pRoBe

Fault in 

Buffer tank probe

.

Contact after-sales centre

TRapDooR BloCkeD

The automatic cleaning of the burn pot is

blocked.

Burn pot dirty or clogged

The door is not closed correctly.

Check that the door closes correctly. Check that the burn pot is clear and 

clean. 

The automatic cleaning of the burn pot is blocked.

If the problem persists, contact the service centre.

BloCkeD pWM 

alaRM

The pump has stopped permanently

Pump blocked. Electronic module damaged

Contact after-sales centre

HoT pWM alaRM

The pump is operating but not with good 
performance. Undervoltage 160-194V.
Pump in circuit breaker protection mode.

Contact after-sales centre

sToppeD pWM 

alaRM

The pump has stopped but is still operational.

Undervoltage < 160V Overvoltage.

Unexpected external flow.

Contact after-sales centre

sToppeD 2 pWM 

alaRM

The pump has stopped but is still operational.

Problem in a component different to the pump. 

Debris in installation.

Positioning in high temperature.

Contact after-sales centre

floW pWM alaRM

Pump blocked.
Liquid with high density.
Pipe obstructed.

Presence of air in the system.

Contact after-sales centre

pWM inTeRfaCe 

alaRM

iPWM output interface damaged, in short 

circuit or not connected

Contact after-sales centre

Summary of Contents for 001283800

Page 1: ...MADE IN ITALY design production isidora IDRO h16 h20 004280106 Rev 000 UK THERMO PRODUCTS USER MANUAL ...

Page 2: ...2 ENGLISH ...

Page 3: ... and logic 23 STAND BY ADDITIONAL THERMOSTAT 24 Additional thermostat functioning with STAND BY active 24 Additional thermostat operation with STAND BY deactivated 24 Additional thermostat installation 24 ventilation 25 easy setup 25 CHRONO 26 Enabling disabling the chrono 26 Settings 28 Display 28 stand by 28 First Load 28 OUTLET AIR 28 CLEANING 29 Wi Fi 29 reset 29 AUX 29 Optional additional dat...

Page 4: ...le revêtement indiqué pour éviter tout dommage de ACHTUNG PFLICHT Bevor der Ofen bewegt wird muss die angezeigte Verkleidung entfernt wer den um Schäden zu vermeiden es ATENCIÓN TAXATIVO Antes de manejar la estufa quite el revestimiento indicado para evitar daños pt ATENÇÃO OBRIGATÓRIO Antes de movimentar o aquecedor retirar o revestimento indicado para evitar danos DK OBS Fjern det angivne dæksel...

Page 5: ...r le revêtement indiqué pour éviter tout dommage de ACHTUNG PFLICHT Bevor der Ofen bewegt wird muss die angezeigte Verkleidung entfernt wer den um Schäden zu vermeiden es ATENCIÓN TAXATIVO Antes de manejar la estufa quite el revestimiento indicado para evitar daños pt ATENÇÃO OBRIGATÓRIO Antes de movimentar o aquecedor retirar o revestimento indicado para evitar danos DK OBS Fjern det angivne dæks...

Page 6: ... well as the instructions contained in this manual The Manufacturer cannot be held responsible for the failure to comply with such precautions After removing the packaging ensure that the content is intact and com plete Otherwise contact the dealer where the appliance was purchased All electric components that make up the product must be replaced with original spare parts exclusively by an authori...

Page 7: ...pply cable so that it does not come into contact with hot parts ofthe appliance The power supply plug must be accessible after installation Do not close or reducethe dimensions ofthe airingvents in the place of installation The airing vents are essential for correct combustion Do not leave the packaging elements within reach of children or unassisted disabled persons The hearth door must always be...

Page 8: ...quid is used the latter could penetrate inside the crackles highlighting them SINCE THE PRODUCT CAN TURN ON AUTOMATICALLY THANKS TO THE TIMER OR REMOTELY USING THE DEDICATED APPLICATIONS IT IS STRICTLY FORBIDDEN TO LEAVE ANY COMBUSTIBLE OBJECT WITHIN THE SAFETY DISTANCES INDICATED ON THE TECHNICAL DATA PLATE internal combustion chamber parts can be subject to extetical warn it doesn t affect the f...

Page 9: ...ithoutdomestichotwaterproductionandinadjacentandcommunicating rooms 3 where the depression measured in situ between the external and internal environment is greater than 4 Pa N B Watertight appliances can also be installed in the cases indicated in points 1 2 and 3 of this paragraph Installations in bathrooms bedrooms and studio flats Installation in bathrooms bedrooms and studio flats is only all...

Page 10: ...ction If the exhaust is not inserted in an existing flue a vertical section with a windproof end piece is required UNI 10683 The vertical duct can be inside or outside the building If the smoke duct is inserted in an existing flue it must be certified for solid fuel If the smoke duct is outside the building it must always be insulated The smoke ducts must have at least one airtight inlet for flue ...

Page 11: ...g and inspection of correct functioning must be carried out perfectly in full compliance with Standards in force national regional and municipal as well as these instructions For Italy installation must be carried out by professionally qualified staff Ministerial Decree dated 22 01 08 n 37 Extraflame S p A declines all responsibility for damage to objects and or persons caused by the system Type o...

Page 12: ...e This is to prevent unexpected power increases The flue fitting can be mounted between the boiler and the flue only after this inspection An inspection of the connections with pre existing flues is recommended ANTI CONDENSATION DEVICE MANDATORY Make sure a suitable anti condensate circuit has been realised which guarantees an appliance return temperature of at least 55 C The automatic thermostati...

Page 13: ...rawer G Resetting K Boiler flow output C Ambient air outlet H On Off fuse 230V power supply L Combustion air inlet D Pellet hopper M Boiler return input E Display I Ambient probe Details ISIDORA H16 h20 H I C D I J K M L 3 bar safety drain Boiler flow output Remove red cap Boiler return input ...

Page 14: ...eying motor and therefore operation of the heat generator The system must be bled several times to eliminate the air and loaded when the pressure is too low It is not an anomaly but normal phenomenon due to filling Following filling the system must always be bled using the relevant vents in the circuit and having the machine perform the air vent function Following commissioning and with the machin...

Page 15: ...ngignitionthestovewillgointo DEPR ALARM mode while during normal operation the stove will go into COOLING WAITING TIME mode and then re start automatically when the correct conditions are present stove cold etc Stove positioning To ensure the stove works correctly it should always be positioned so that it is perfectly level using a spirit level RESETTING The figure below shows the reset position 9...

Page 16: ...E OF POOR QUALITY PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF THE GENERATOR AND MAY INVALIDATE THE WARRANTY AND FREE THE MANUFACTURER FROM RESPONSIBILITY pellet hopper pressurised closure During stove operation the pellet hopper lid must always be closed Keep clean Do not place the bag directly on the stove to load the tank Always use a scoop to load the tank Do not rub or place weights...

Page 17: ... On off stove hold for 3 seconds 9 Degrees Celsius Fahrenheit 4 Set power 10 Press the button once to enable or disable the chrono 5 Set switch off delay The button allows to set the switch off delay For example if you set it to one hour the stove will automatically switch off after the set time 11 Reset 6 Set room temperature 12 Battery compartment not available in this model ...

Page 18: ... Handle the remote control with care When it is not being used place it on the special base supplied The remote control must not be left in a place where it is exposed to direct sunlight or near a source of heat The quality of the signal may be affected by other IR sources Not available in this model Air mode selected Flashing COMFORT On AUTO Enable chrono Light on activated Light off deactivated ...

Page 19: ...ntact with water The touch screen display may not work properly in the presence of humidity or if it is exposed to water To avoid damaging the touch screen display do not touch it with sharp objects and do not press it too hard with your fingers During opening and closure press only on the outer frame of the Display FREQUENCY BANDS MAXIMUM POWER TRANSMITTED Wi Fi 20 0 dBm BLUETOOTH Class 3 opening...

Page 20: ...R command received Off IR communication absent WI FI BT STBY OK ON Wi Fi icon Off deactivated On activated and connected to the home network Flashing activatedbutnotconnectedtothehomenetwork 0 BT STBY OK ON Indicates contact of the external additional thermostat Closed contact the contact of the external additional thermostat is closed Open contact the contact of the external additional thermostat...

Page 21: ...roduct it is recommended to Ventilate the room well If present remove any majolica parts from the top of the product Activate the product at the maximum power and temperature Avoid remaining in the room for a long time Do not touch the surfaces of the product Notes The process is completed after a few heating cooling cycles Do not use for the combustion of elements or substances other than those i...

Page 22: ... scroll back through the menus until the initial page Language This menu allows the preferred language to be selected The available languages are Italian English German French Spanish Portuguese Danish Estonian Croatian Slovenian Controls procedure Press key 6 Press key 3 until SETTINGS appears and confirm by pressing key 6 Press key 3 until LANGUAGE appears and confirm by pressing key 6 Select th...

Page 23: ...ers the stove power level and increases the flue gas exhaust motor for a programmed period of time When the cleaning phase is finished the stove will re start automatically and continue the working phase returning to the selected power level MODULATION and H OFF As the water temperature approaches the set point the boiler starts to modulate automatically bringing itself to the minimum power If the...

Page 24: ... the stove and relative factory setting restrictions If the stove is in H OFF water temperature reached any additional contact or thermostat request will be ignored Additional thermostat operation with STAND BY deactivated When the STAND BY function is not active the STBY icon will be off When the contact or external thermostat is satisfied open contact temperature reached the stove will go to min...

Page 25: ...E RANGE IF THE FIRST TWO ARE INSUFFICIENT Controls procedure Press key 6 Press key 3 until easy setup appears and confirm by pressing key 6 Use keys 4 5 to set the range Press key 6 to confirm and key 1 to scroll back through the menus until the initial page N B If these adjustments do not solve the problem of pellet deposits in the burn pot please contact your local service centre ventilation The...

Page 26: ...49 F 176 F SET H2O PRG3 Power prg3 1 5 Set power PRG3 prg4 Start prg4 OFF 00 00 Ignition time PRG4 Stop prg4 OFF 00 00 Switch off time PRG4 Monday Sunday On off Enable disable days PRG4 Set prg4 65 C 80 C 149 F 176 F SET H2O PRG4 Power prg4 1 5 Set power PRG4 CHRONO This function allows stove ignition and switch off to be automatically programmed The factory setting for CHRONO is off The chrono al...

Page 27: ...0 t 3 1 02 00 23 00 08 00 16 30 t 72 68 2 1 27 ENGLISH Time slot 1 start 02 00 stop 23 00 power 3 SET H2O 72 C Time slot 2 start 08 00 stop 16 30 power 1 SET H2O 68 C stove operation Time slot Set power SET H2O Example of chrono overlapping times slots ...

Page 28: ...to enable ON disable OFF Press 1 several times to confirm and exit the menu First Load This function allows the auger to be filled thus facilitating first stove ignition phases or in the event the pellet hopper is empty With the stove cold and OFF make sure the pellets have been introduced inside the hopper and activate the FIRST LOAD function confirming by pressing OK To interrupt continuous load...

Page 29: ...rm by pressing key 6 Press key 3 until RESET appears and the press key 6 Use keys 4 5 to select start reset ON OFF and press key 6 to confirm Press key 1 several times to exit the menu CLEANING This function allows to open the burn pot base facilitating the combustion chamber cleaning operations Controls procedure Press key 6 Press 3 until SETTINGS appears and confirm by pressing 6 Keep pressing 3...

Page 30: ...ranty Cleaning the ceramic glass Never use abrasive or chemically aggressive detergents for cleaning The ceramic glass must be cleaned when the glass is completely cold To clean the ceramic glass simply use a dry brush and some damp newspaper dipped in ash If the glass is very dirty use a specific cleaning agent for ceramic glass Spray a small amount on a cloth and use it on the ceramic glass Do n...

Page 31: ... B Clean the combustion ash chamber and the bottom of the burn pot completely using a suitable vacuum cleaner Refit the conveyor B on the burn pot THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES A Details on burn pot cleaning To clean the burn pot it is necessary to remove the conveyor B see picture below To remove it simply lift it off the burn pot After cleaning the burn pot always make sure that the c...

Page 32: ...ed overtime thus preventing any generator malfunctions that may require technical assistance The Easy setup function in the user menu can be used to adapt combustion on the basis of the needs described BURN POT HOLES ASH DRAWER Remove the ash drawer and empty it into a suitable container Remove any ash residues from the intake air pipe THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES ...

Page 33: ... must be periodically checked and immediately replaced if worn or damaged These operations must be carried out by a qualified technician Connection to the flue Annually or in any case each time the flue pipe needs to be vacuumed and cleaned If there are horizontal sections the residue must be removed to prevent it from obstructing the flow of fumes Shut down end of season At the end of each season...

Page 34: ... and door replace and apply silicone where indicated C Combustion chamber and heat exchanger full cleaning including ignition plug pipe D Hopper complete emptying and cleaning E Check air intake pipe and cleaning of the flow sensor F Remove the ambient air fan and remove any dust and pellet residue TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS CONTACT YOUR DEALER OR VISIT THE WEBSITE WWW LANORD...

Page 35: ...sts met Black out Stand by The generator is cooling after a power cut Once cooling is completed it will re start automatically Anti freezing The anti freezing function is in progress as the H2O temperature is below the factory set threshold the pump is active until the water reaches the pre set factory parameter 2 C Anti block The pump anti block function is in progress only if the generator has b...

Page 36: ...em bleed the system Possible lack of water or leaks due to anomalies in some system component If the problem persists contact the service centre MAX H20 PRESSURE ALARM Air in the system Inadequate circulation Possible air in the system bleed the system Lack of adequate circulation Lack of or inadequate safety zone The water in the stove has exceeded 95 C Possible pump anomaly If the problem persis...

Page 37: ...ability to use the product and wrong maintenance by the consumer with respect to what is reported and recommended by the instructions manual of the product which is part of the sales contract this guarantee will be void Damage to the product that cannot be related to manufacturing defects are also not included in this guarantee Similarly are excluded defects related to incorrect operation of the f...

Page 38: ...faults in the electrical insulation This can cause electric shocks Installations not complying with the regulations in force as well as incorrect use and failure to comply with the maintenance scheduled by the manufacturer will invalidate the guarantee Disposal Information for management of electric and electronic appliance waste containing batteries or accumulators This symbol which is used on th...

Page 39: ...39 ENGLISH ...

Page 40: ...aflame it www lanordica extraflame com TO FIND THE SERVICE CENTRE NEAREST TO YOU CONTACT YOUR DEALER OR CONSULT THE SITE WWW LANORDICA EXTRAFLAME COM The manufacturer reserves the right to vary the characteristics and the data reported in this pamphlet at any moment and without notice in order to improve its products This manual therefore cannot be regarded as a contract towards other parties ...

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