APEX 4 User’s Guide
Rev 1.0
10
Table 2 - Reading the Error/Warranty LED Status
LED #
LED Color/ Status
Description
Action Required
LED # 1
Communication
RED/ Steady
Low power indication
Charge battery
LED # 1
&
LED # 3
(#1) GREEN/
Flashing
(#3) RED/ Flashing
Printer is in RS232 or
USB mode and Printer
Buffer is not empty.
Press Feed to clear error.
Cycling printer power will
result in printer buffer data
loss.
(#1) BLUE-GREEN
Flashing*
(#3) RED/ Flashing
Printer is in Bluetooth
mode and Printer Buffer
is not empty.
Press Feed to clear error.
Cycling printer power will
result in printer buffer data
loss.
LED # 3
Magnetic Card
Reader
&
Printer Error
GREEN
Momentary flashing
RED Flashing
Printer has discovered
and is parked on the Q-
Mark
Advance Q-Mark to tear bar
level to continue (refer to
manual for Q-Mark
commands)
RED
Flashing
Paper Error
Paper Door Open
Dip Switch 5 and 7
are ON
Insert paper properly
(refer to User’s Guide)
Close paper door to clear
error
Place printer in correct
mode
RED
Steady
Printer out of paper
Replace roll of paper
RED
Flash Fast
Print head is hot. Printer
will stop printing
Allow print head to cool off:
restart print temperature
recommended is 75
o
C
Blue
Flashing
Firmware upload via
serial cable is completed
successfully
Cycle printer power to
continue