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Extech Instruments Andes 3, User Manual

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Extech Instruments Andes 3 User Manual Download Page 3

 

6. Customer Support .................................................................................. 31

 

6.1 Online Technical Assistance...............................................................................31

 

6.2 Technical Support Request................................................................................31

 

 

ANDES3 User’s Guide 

 

Rev 1.0 

3

 

 

Summary of Contents for Andes 3

Page 1: ...A AN ND DE ES S 3 3 U Us se er r G Gu ui id de e Revision 1 0 10 01 2007...

Page 2: ...onnecting the Printer 15 3 3 Communications 17 3 4 Infrared Communications Mode IrDA 18 3 5 Bluetooth 802 11b Communications Option 18 3 6 Magnetic Stripe Reader Option 19 3 7 Programming Information...

Page 3: ...6 Customer Support 31 6 1 Online Technical Assistance 31 6 2 Technical Support Request 31 ANDES3 User s Guide Rev 1 0 3...

Page 4: ...d or standards SUBMITTED FOR TESTING FCC Part 15 Subpart B Class B SUBMITTED FOR TESTING SUBMITTED FOR TESTING SUBMITTED FOR TESTING SUBMITTED FOR TESTING SUBMITTED FOR TESTING CE EN60950 CE EN55022 C...

Page 5: ...signed for servicing at an Authorized Service Center Other than routine maintenance described in this manual the user should not attempt to repair service or disassemble this product Incorrect operati...

Page 6: ...urants ticketing and many others where point of service receipts are required The package contains Printer Battery Cartridge Universal Adapter USA UK European and Australian plugs for charging the bat...

Page 7: ...to Figure 2 below to install the battery pack in the printer Unlock the battery door by sliding the battery door locking tab down Open the battery door Insert the battery as shown The battery side wit...

Page 8: ...nd after about 180 minutes The LED will turn off To remove the battery cartridge open the battery door and tip the battery out of the printer Note To ensure a full charge do not operate the printer wh...

Page 9: ...r and easily accessible during the battery recharging process Either switch the socket off if supplied with a socket switch or pull out the charger from the socket or disconnect the plug from the prin...

Page 10: ...Table 1 Reading the LED Status ANDES3 User s Guide Rev 1 0 10...

Page 11: ...ter into the slot of the connector Pull down until you hear a click The printer is now secure The loop is then placed over your belt Allow the printer to hang down to either the left or right hip To r...

Page 12: ...Paper Door Unlock Button on the top cover as indicated in Figure 6 FIGURE 6 OPENING PAPER DOOR Place the paper supply roll into the paper supply well Make sure the paper supply unwinds from the bottom...

Page 13: ...and across against the tear bar to tear the paper See Figure 8 for details FIGURE 9 TEARING PAPER The tear bar may have sharp edges Note Using the tear bar is the only way to tear the paper Note Pull...

Page 14: ...he time Pressing the On Off switch again will turn the printer off Press the On Off switch to turn the printer off The LED turns off To start the self test press and hold the FEED switch then press th...

Page 15: ...re or PalmPrint Utility from StevensCreek are recommended for Palm Pilot devices 3 2 1 Dip Switches Location The DIP switch is located inside the battery compartment as illustrated below indicating th...

Page 16: ...Setting Dip Switch Function Switch Switch Switch LED Indication 1 2 Communication Interface SW1 SW2 RS 232 Off Off Flashing Green IrDA On Off Flashing Green Bluetooth Off On Flashing Blue 802 11b On...

Page 17: ...power Bluetooth or 802 11 RF communications is available if optional daughter boards are installed The printer can have either Bluetooth or 802 11 enabled but not both of them at the same time 3 3 1 S...

Page 18: ...ration Dip Switch 1 must be in the OFF position Dip Switch 2 must be in the ON position 802 11b operation Dip Switch 1 and 2 must be in the ON position Note Adjust baud rate settings to match those of...

Page 19: ...swipe the card through the reader either left to right or right to left The magnetic stripe must be facing toward the paper supply door as indicated below while it is passed through the reader Refer...

Page 20: ...t 42 column mode AUXOFF 15 21 Printer to Host printer is off CANCEL 18 24 Cancel and reset printer BUFFER ESC 1B 27 Escape EXTEND 1C 28 Extended print EXTEND OFF 1D 29 Extended print off Normal print...

Page 21: ...C Line Character sets from 32 through 255 Table 5 International and PC Line Draw Character Set 3 7 4 Printer Graphic Commands Command String Printer Action ESC a n Select dot line spacing between prin...

Page 22: ...ct SCR in direct mode with Serial RS232 nn is the auto timeout of the SCR ESC M nn 8 Cr Select SCR in PassThru mode with BT 802 11 or IrDA on nn is the auto timeout of the SCR 3 7 7 Graphic Logo and B...

Page 23: ...Buffer status ESC P Print Battery Voltage ESC M 000 Cr disable the power down timer ESC M nn0 Cr sets the power down timer to nn seconds ESC M C Reset Auto power down to 20 seconds ESC P Firmware vers...

Page 24: ...isopropyl alcohol Rub the swab across the black mark sensor to remove any build up Moisten another cotton swab and rub the swab across the tear bar to remove any build up Note You may experience dust...

Page 25: ...5 4 3 Verifying Battery Charge State We strongly recommend testing your printer before returning it to Extech Follow these steps to identify and correct any battery power problem that may be encounter...

Page 26: ...intensive printing sessions Certain operations for example printing receipts with a lot of bar codes and graphics drain the battery more quickly than others Dispose according to your local regulations...

Page 27: ...ified by following the above trouble shooting guide contact Extech Technical Support Support numbers and Email addresses are listed at Section 6 of this manual Other than routine cleaning and other ma...

Page 28: ...er Case of 100 Rolls 757150 Thermal Print Head Cleaning Pen 757160 Magnetic Card Reader Cleaning Cards 5 per order 757352 Shoulder Strap with Quick Clip 767400 1 Battery Charger 2 Bay Li Ion 120VAC 76...

Page 29: ...arge normal Reduced normal and bold Large rotated Supported Bar Codes Codabar Code 39 UCC EAN 128 UPC EAN JAN Interleaved 2 of 5 Code 128 Memory 2M Flash 768K SRAM 256K int 512K ext Charging Time Appr...

Page 30: ...ubject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation 5...

Page 31: ...www extech com printer techSupport troubleShootGuide html 6 2 Technical Support Request If you need technical assistance regarding software hardware or operation of Extech printers please contact us...

Page 32: ...Portable Printer Division http www extech com Printer Copyright 2007 Extech Instruments Corporation All rights reserved including the right of reproduction in whole or in part in any form...

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