
52
Warranty and repair
Shipping instructions
Instruments will not be accepted for repair unless they are
shipped
prepaid
. After repairs, the instrument will be returned
collect
unless other arrangements have been made with
E
XPLORANIUM
.
Please include the instrument’s serial number in all communica-
tions regarding equipment that is leased or purchased from
E
XPLORANIUM
.
Instruments shipped for repair from outside Canada
E
XPLORANIUM
instruments are manufactured in Canada, conse-
quently there is no customer duty payable in Canada. It is advis-
able to state on the customs documents:
• “
Canadian Goods Returned to Canada for Repair
”
• name of the equipment
• value
• serial number
• reason for return
• packaging and weight
Instruments should be shipped to:
Exploranium G.S. Limited
264 Watline Avenue
Mississauga, ON L4Z 1P4
CANADA
Please do not ship the KT-9 with the batteries installed.
Further damage may result!
52
Warranty and repair
Shipping instructions
Instruments will not be accepted for repair unless they are
shipped
prepaid
. After repairs, the instrument will be returned
collect
unless other arrangements have been made with
E
XPLORANIUM
.
Please include the instrument’s serial number in all communica-
tions regarding equipment that is leased or purchased from
E
XPLORANIUM
.
Instruments shipped for repair from outside Canada
E
XPLORANIUM
instruments are manufactured in Canada, conse-
quently there is no customer duty payable in Canada. It is advis-
able to state on the customs documents:
• “
Canadian Goods Returned to Canada for Repair
”
• name of the equipment
• value
• serial number
• reason for return
• packaging and weight
Instruments should be shipped to:
Exploranium G.S. Limited
264 Watline Avenue
Mississauga, ON L4Z 1P4
CANADA
Please do not ship the KT-9 with the batteries installed.
Further damage may result!