EXPERT GRILL 910-0014, Owner'S Manual

Page: 44 / 56

PROBLEM CAUSE SOLUTION
Grill will not
achieve or maintain
stable temperature.
Insufficient air flow through fire
pot.
Check the fire pot for ash build-up or
obstruction.
Verify the blower fan motor is functioning, the
air intake is not blocked, and that the auger
tube does not have any blockage.
Perform a quick test. Remove cooking grids,
grease tray and diffuser. Turn Control Knob to
"HIGH" and wait for 15 minutes. Check that
the flame produced is bright and vibrant.
Insufficient or poor fuel
Verify the hopper is full of wood pellets made
for barbecue. Feel the pellets to be certain
they are dry. If wet, remove all pellets and
refill with dry wood pellets made for barbecue.
Dirty or blocked temperature
sensor.
Clean the temperature sensor and verify it is
not blocked or covered.
Improper control setting.
Ensure smoke preset setting is correct in
SMOKE mode.
Grill produce
excess or
disordered smoke.
Excess grease build-up or dirty
components.
When the grill is cool, remove and properly
clean the components. It is good practice to
"Burn Off" excess food after each use by
setting controller to "HIGH" after food has
been removed. Allow to cook about 10
minutes and properly shutdown the grill.
Poor quality or damp wood
pellets.
Inspect the wood pellets and replace if need.
Excess amount of ash in fire pot.
When the grill is cool, remove ash from the
Fire Pot using a shop vacuum.
Frequent flare-ups
Improper cooking temperature
When cooking very greasy foods, keep the
temperature under 350

F to help reduce
flare-ups. Avoid putting greasy food directly
over the Fire Pot area.
Temperature
variance or
unstable
temperature
(especially
following ignition).
Too many pellets in the fire pot.
Adjust the controller to a lower temperature
and allow the cooking temperature to stabilize.
This could take several minutes. Once the
cooking temperature reaches the set
temperature, set a new desired cooking
temperature.
44
Troubleshooting