EXPERT GRILL 910-0014, Owner'S Manual

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PROBLEM CAUSE SOLUTION
PROBLEM CAUSE SOLUTION
"noP" error
message Meat probe is not connected or
has failed. Verify meat probe is properly connected to the
controller. If possible, disconnect power and
restart. If meat probe has failed to function,
contact Customer Service.
Pellets aren’t being
delivered into the
Fire Pot.
Pellet Hopper is empty, or
pellets failed to fall into auger
tube. Verify there are pellets in the Pellet Hopper,
and they are not stuck on the side walls. If they
are stuck. Gently bump the hopper walls to
shake the pellets loose and/or add more
pellets. If the grill has run out of pellets, allow
up to 5 minutes for them to travel to the fire pot.
Verify the auger motor is operating as
described in FIRST TIME USE procedure. If
this fails, contact Customer Service.
Fire will not remain
lit. Excess ash in the Fire Pot. Excess ash in the Fire Pot may be the problem.
Unplug the grill and wait until the grill cools
down. Open Grill Lid, using caution to remove
the Cooking Grids, Grease Tray and Diffuser
assembly. Remove all unburned pellets and
ash from inside and around the Fire Pot. A
shop vacuum with a hose is ideal for this task.
After cleaning the ash, reinstall the Cooking
Grids, Grease Tray and Diffuser Assembly into
the grill. Initiate the lighting instructions. If the
grill fire still goes out, please contact Customer
Service.
Electric element
(hot rod) does not
get hot. Check that the 3-wire plug is
fully seated into a 3-wire
grounded GFCI outlet wired for
120 volts and protected at 7 or
10 amps.
Check the breaker or fuse for
the outlet being used are not
open or blown.
Check that the GFCI outlet has
not been tripped. Electric
element only heats up (become
red) during the first 5 minutes
after power switch is turned on
Fuse-Blown. Reset plug in a 3-wire grounded GFCI outlet
wired for 120 volts and protected at 7 or 10
amps.
Reset breaker or replace fuse.
Reset GFCI outlet.
Turn Control Knob "OFF" then "SMOKE" again.
Replace max fuse size: 5mm x 20mm, 5 amps.
Grill is not getting
hot enough. Temperature set too low. Grill
lid has been open too long or
too often.
No fire burning. Adjust the Control Knob to a higher
temperature. Open the grill lid only when
necessary. Inspect and verify the Pellet Hopper
is full and the Fire Pot does not contain too
much ash. DO NOT touch any HOT parts.
Allow the grill to cool down first.
41
Troubleshooting