Troubleshooting
Optical Switch
59
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
.
To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
Ver.
Mfg.
date
P/N
S/N
Made in Canada
QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
****************
A
January 2020
542392-3D
IQS-9100-XX-XX-X-XX-XX
Switch configuration
Channel configuration
Fiber code
Connector code
Low PDL code
Summary of Contents for IQS-9100
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