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Copyright © 2008 Excito
17. SUPPORT
•
You will find the most common questions in our FAQ: In this
manual or browse to
http://www.excito.com/
and click ‘support’.
•
We have a forum where you can communicate with other BUBBA
users,
http://forum.excito.net/
. Use the search function to find out if
your problem already has been solved!
•
If you don’t find what you are looking for, send an email to
with your questions.
LIMITED WARRANTY
Subject to the terms and conditions set forth herein, Excito Elektronik i Skåne AB, (“Excito”) provide this Limited Warranty:
• Only to the person or entity that originally purchased the product from Excito or its authorized reseller or distributor
Limited Warranty:
Excito warrants that the hardware portion of the Excito product described below (“Hardware”) will be free from material defects in workmanship and materials under normal use from the
date of original retail purchase of the product, for the period set forth below (“Warranty Period”), except as otherwise stated herein.
•
Hardware: One (1) Year
The customer's sole and exclusive remedy and the entire liability of Excito and its suppliers under this Limited Warranty will be, at Excito’s option, to repair or replace the defective Hardware during the
Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by Excito at an Authorized Excito Service Office. The replacement
hardware need not be new or have an identical make, model or part. Excito may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that Excito reasonably
determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period
or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if Excito determines that it is not practical to repair or replace
the defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be refunded by Excito upon return to Excito of the defective Hardware. All Hardware or part thereof that
is replaced by Excito, or for which the purchase price is refunded, shall become the property of Excito upon replacement or refund.
Limited Software Warranty:
Excito warrants that the software portion of the product (“Software”) will substantially conform to Excito’s then current functional specifications for the Software, as set forth in
the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on
approved hardware and operated as contemplated in its documentation. Excito further warrants that, during the Software Warranty Period, the magnetic media on which Excito delivers the Software will be
free of physical defects.
The customer's sole and exclusive remedy and the entire liability of Excito and its suppliers under this Limited Warranty will be, at Excito’s option, to replace the non-conforming Software (or defective
media) with software that substantially conforms to Excito’s functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as
otherwise agreed by Excito in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by Excito for the Software.
Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if
Excito determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by Excito;
provided that the non-conforming Software (and all copies thereof) is first returned to Excito. The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of Excito's products will not be applied to and does not cover any refurbished product and
any product purchased through the inventory clearance or liquidation sale or other sales in which Excito, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product
and in that case, the product is being sold "As-Is" without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the
contrary.
Excito will not be held responsible for any packages that are lost in transit to Excito. The repaired or replaced packages will be shipped to the customer via any common carrier selected by Excito.
Expedited shipping is available upon request and provided shipping charges are prepaid by the customer. Excito may reject or return any product that is not packaged and shipped in strict compliance with
the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay Excito’s reasonable handling and return shipping charges for any
product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by Excito not to be defective or non-conforming.
What Is Not Covered:
The Limited Warranty provided herein by Excito does not cover: Products that, in Excito’s judgment, have been subjected to abuse, accident, alteration, modification, tampering,
negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered,
tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and
normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by
anyone other than Excito; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which Excito, the sellers, or the liquidators expressly disclaim their warranty
obligation pertaining to the product. We recommend that you use only an Authorized Excito Service Office for maintenance or repairs on your Product. Improper or incorrectly performed maintenance or
repair voids this Limited Warranty.
All modification or installation of applications by tampering with the shipped Linux installation will terminate the Limited Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A ARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND
PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCITO IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE
THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING,
BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT
OR COMPUTER PROGRAMS TO WHICH EXCITO’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT
RETURNED TO EXCITO FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS
LIMITED WARRANTY, EVEN IF EXCITO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF EXCITO UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE
PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER
WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Copyright Statement:
No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation,
transformation, or adaptation without permission from Excito, as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice.
Copyright 2008 by Excito. All rights reserved.
CE Mark Warning:
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.