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PRiMAcy 2
Freeing jammed cards
Control panel displays:
MECHANICAL ERROR
• A card is jammed in the printer. Print jobs are interrupted.
The printer light and the control button are ON.
!
Do not turn your printer off, as this cancels pending print jobs in the printer’s memory.
Remove the card as follows:
1
Open the printer cover and remove the ribbon.
2
Press the power button to activate the card feed rollers. if the card is still stuck inside the printer, slide it manually towards the printer output. if
there is more than one card, always push the top one first.
3
Replace the ribbon, then close the printer cover.
To prevent card jams:
1
Make sure that the card thickness gauge is correctly adjusted.
2
Make sure that the thickness of the cards used matches the specifications.
3
Make sure that the cards are flat. Keep them in a horizontal position.
4
Make sure that the cards are not stuck together. Shuffle the cards before loading them.
