DUPLIPASS
25
Poor print quality
Small blemishes on the card
• The card surface may be dirty.
Check that your cards are perfectly clean.
Use new cards.
• Cleaning roller or print head clogged.
Run a cleaning cycle.
Horizontal white lines
• The ribbon is not correctly fitted.
Check that there are no wrinkles on the ribbon surface.
• Print head dirty or damaged.
Clean or replace the print head.
Blurred image
• The ribbon is not correctly fitted.
Check that the ribbon is correctly positioned in the printer.
• Poor ribbon synchronisation.
Open and close the printer cover to synchronise the ribbon.
• Dirty printer or cleaning roller.
Clean the printer.
• Use of incompatible cards.
Check that the cards used match the specifications.
Blank card ejected
1
Check the ribbon
Check that the ribbon is not finished or damaged. Replace it or re-install it if necessary.
2
The print head may be damaged
Print a test card.
If the test card does not print, contact an Evolis dealer for technical support or visit the website at
www.evolis.com
.