Operation Instructions
11
5 Service and maintenance
Eversolar New Energy grants a warranty of 60 months as standard, starting from the
date of the purchase invoice date marked. Eversolar New Energy will only perform
warranty services when the faulty unit is returned to Eversolar New Energy together
with a copy of the invoice and warranty card which were issued by the dealer to the
user. And the unit should be returned in its original or equivalent packaging, please
preserve the original packing. The costs for new packing and shipment are borne by
the customer. In addition, the type label on the unit must be fully legible. If these
requirements are not fulfilled, Eversolar New Energy reserves the right to deny
warranty services.
Warranty claims are excluded for direct or indirect damages due to:
1.
Use of the units in ways not intended, improper installation and installation that
does not comply with standards, improper operation and unauthorized
modifications to the units or repair attempts
2.
Without warranty card and serial number.
3.
Transport damage.
4.
Operating the units with defective protective equipment
5.
Influence of foreign objects and force majeure (lightning strike, overvoltage,
severe weather, fire, and etc.).
6.
Inadequate ventilation.
7.
Non-observance to the relevant safety instructions.