Eurotech VoIP2 ALL Series User Manual Download

Page: 1 / 77

VOIP²ALL SERIES

8 - 16 - 24 Channel Gateway User Guide

Version 5.36z

Summary of Contents for VoIP2 ALL Series

Page 1: ...VOIP ALL SERIES 8 16 24 Channel Gateway User Guide Version 5 36z...

Page 2: ...r 16 3 1 6 Basic System Test 16 3 1 7 What s Next 18 4 ADVANCED CONFIGURATION 19 4 1 Advanced SIM Configurations 19 4 1 1 Registering the Local SIM in the Cellular Network Automatically 21 4 1 2 Assig...

Page 3: ...the Password 53 4 8 6 Resetting the Gateway 54 4 9 Configuring Special Features 54 4 9 1 Network Announcement Message Detection 54 4 9 2 Port Test Calls 55 4 9 3 Source Routing 55 4 9 4 IVR 56 4 9 5 C...

Page 4: ...s and personal service for all of our customers 1 1 THE VOIP ALL GATEWAY SOLUTION OVERVIEW The 8 16 24 Channel 1U VoIP ALL Gateway or VoIP ALL for short can connect VoIP calls to cellular networks CDM...

Page 5: ...oIP ALL 8 16 24 channel Gateway Our VoIP stand alone unit product range is 2ch For SOHO and SMB S 4ch corporate 8ch enterprise 16ch 24 32ch Enterprise and heavy duty traffic All of the above units are...

Page 6: ...ich is located in a SIM Server or Gateway VoIP A protocol for transmitting voice calls on Ethernet networks SIP A protocol for registering VoIP clients and making VoIP calls SIP Server A virtual PBX t...

Page 7: ...ion using the CD provided see Software Installation on page 11 5 Power up the Gateway 6 Perform basic setup see Basic System Setup on page 12 7 Make basic system configurations see Basic Configuration...

Page 8: ...Master Card Located on the left side of the Gateway it contains the LAN and COM connection s Cellular Cards Located to the right of the master card Each card contains 4 cellular ports Each port has o...

Page 9: ...to install and remove SIMs in the VoIP ALL Gateway Installing Local SIMs on page 9 Removing Local SIMs on page 10 Installing SIMs in the Internal SIM Server Optional on page 10 2 3 2 1 INSTALLING LOCA...

Page 10: ...2 3 2 3 INSTALLING SIMS IN THE INTERNAL SIM SERVER OPTIONAL Each SIM Server card has 32 SIM chambers which are marked from 1 to 32 To install a SIM in the internal SIM Server 1 Extract the SIM Server...

Page 11: ...power supply cable from your 110 240V 50 60Hz power outlet to the VoIP ALL Gateway power connector adapter COM Cable The COM connection is not essential for day to day use For 8 and 16 channel Connect...

Page 12: ...nnecting to the Gateway on page 12 Setting the Clock on page 13 Changing the Gateway s IP Address on page 14 3 1 1 CONNECTINGTOTHEGATEWAY To connect to the Gateway 1 On the Main Toolbar click Connect...

Page 13: ...k System and select the Setting tab The following window appears 2 In Date define the required date 3 In Time define the local time 4 In Date Format select the format in which the date is displayed e...

Page 14: ...is restarted 4 On the Main Toolbar click System and select the Setting tab 5 Click Reset system to restart the Gateway 6 After 30 seconds you can reconnect with the new IP address 3 1 4 BASICCONFIGURA...

Page 15: ...e a VoIP phone External SIP Server IP PBX Soft switch By default the internal SIP Server works without authentication You can register without a password and choose any user name The user name must be...

Page 16: ...s to remove from the beginning of the dialed number Add Prefix Enter the digits to be added at the beginning of the number 2 Click Save 3 1 4 4 LAN CONFIGURATION When the Gateway is working behind NAT...

Page 17: ...d check that the SIP ports are forwarded to the Gateway specifically port 5060 to 6066 If the call is connected but there is no audio Check that the ports are forwarded to the Gateway specifically por...

Page 18: ...1 7 WHAT SNEXT After you have completed the installation and basic system setup you can choose to perform the following Advanced Configuration on page 19 Configuring the SIM Server on page 31 Modifyi...

Page 19: ...NCED SIM CONFIGURATIONS For each cellular port there is a Local SIM Each port s SIM can work only with that cellular port There are two basic modes of working with the Local SIM Active by Default The...

Page 20: ...IM when it is PIN Code protected CLIR Show or Hide the number of the SIM Net ID Lock the SIM on a specific network BCCH Lock the SIM on a specific BCCH When this parameter is empty the SIM locks on th...

Page 21: ...STATISTICS READ ONLY Call Count The number of calls the SIM made the last time it was connected Call failed The number of failed calls the SIM made the last time it was connected 5 Click Save 4 1 1 R...

Page 22: ...next SIM on the list Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 In the Time Table...

Page 23: ...t definition Therefore the charge calculation is 2 intervals of 2 units per interval 4 units The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 secs Therefore the charge...

Page 24: ...External SIP Server IP PBX Softswitch The internal SIP Server can work with or without authentication When working with authentication the SIP account must be entered into the Users list To configure...

Page 25: ...6 At the bottom of the window enter account details in the following fields First and Last Name the chosen name for this user VoIP Num the chosen extension number for this user Secret the chosen authe...

Page 26: ...user 1 On the Main Toolbar click Users 2 Locate the user on the User details list 3 Click Delete at the end of the user row in the list 4 Click Yes to confirm the deletion To find a user in the list...

Page 27: ...es a prefix group of these ports and divides calls with this prefix amongst the group Note To connect properly with the FXO port to the PSTN you must first configure the Tone Settings to match the PST...

Page 28: ...ault From Alerting the called party Early From Ringing of the called party Normal From Connect of the called party 1 Press Save 4 4 2 HANDLINGINCOMINGCALLS To handle incoming calls 1 From the Main Too...

Page 29: ...IP PBX or SIP Server see SIP Configuration on page 15 Receiving calls from a SIP phone that is registered in the internal SIP Server see Configuring the Internal SIP Server on page 24 4 5 1 IPRESTRICT...

Page 30: ...t first define a Host in the Gateway A Host is the SIP account which the Gateway sends the call to To add a Host 1 Receive a SIP account from the external SIP Server 2 On the Main Toolbar click VoIP 3...

Page 31: ...Configuration on page 14 you send calls to that SIP phone Each SIP phone remains registered in the internal SIP Server for one hour The following is an example of how to call a SIP phone 1 On the Main...

Page 32: ...tings on page 34 Assigning a SIM to Work in the Gateway on page 37 Blocking SIMs on page 42 Checking SIM balance on page 43 Monitoring the Balance of SIM on page 45 Recharging SIM balance on page 45 C...

Page 33: ...www eurotech communication com 33 6 Click Synchronization In the SIM Servers Setting list all of the SIMs from the SIM Servers are displayed 4 7 2 DEFININGTHEGENERALSETTINGS In the General section at...

Page 34: ...n The default is 0 Initial Current Balance The Current Balance of a new SIM is set to this amount VPN IP Address Currently not in use VPN Enable Currently not in use 3 Click Save Setting 4 7 3 DEFININ...

Page 35: ...SIM made last time he was connected Call failed The amount of consecutive failed calls this SIM made last time he was connected Last Recharge Day Currently not in use Last Recharge Month Currently no...

Page 36: ...Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Define the following parameters PARAMETER DESCRIPTION Index The number of the pro...

Page 37: ...In the Profile parameter select a number from the profile list you want to assign to this SIM 6 Click Save Setting 7 Click Save 4 7 4 ASSIGNINGASIMTOWORKINTHEGATEWAY After configuring the SIM paramet...

Page 38: ...d when they end their defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the...

Page 39: ...n the figure above At the beginning of the call the Gateway counts the units according to the Primary bill interval The number of units for each interval are defined in Primary Cost per billing interv...

Page 40: ...ulation 7 Click next to Billing 8 Define the following parameters Primary Bill Interval Primary Interval Count Primary Cost per Bill Int Secondary Bill Interval Secondary Cost per Bill Int 9 Click Sav...

Page 41: ...SIMS in Call Duration every few calls In Call Duration mode you can define the port to swap the SIM every few calls before reaching the daily limit Each time the SIM is activated the Gateway selects a...

Page 42: ...BLOCKINGSIMS The VoIP ALL has a SIM blocking feature to decrease the number of unsuccessful calls from a SIM When the SIM is marked Blocked in the SIM Server it is unregistered from the port in the G...

Page 43: ...Save To block a SIM manually 1 On the Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronization 4 Click the next to the Card 5 In Block Options click Block 6 Click Save Card The...

Page 44: ...ude USSD SMS DTMF SC Number The number to send the balance request Not relevant with USSD Message The balance request message Activation Type Automatically send the balance request There are three opt...

Page 45: ...Synchronize multiplier The answer is multiplied by the number defined in this parameter The Current Balance is updated with the multiplied answer This converts the currency amounts to defined unit am...

Page 46: ...meters in the following table PARAMETER DESCRIPTION Type The method of sending the recharge request Options include USSD SMS DTMF SC Number The number to send the balance request Not relevant with USS...

Page 47: ...defined for each cellular network Each voucher contains the recharge key code and the status of the voucher Key Code The recharge key for this voucher is usually printed on the voucher card Status The...

Page 48: ...MNC field select the network code of the profile In the list at the left the current vouchers for this cellular network are displayed 5 Click Load From File 6 Select the txt file you created The numbe...

Page 49: ...Start time the port that uses this SIM will send SMS randomly to one of the numbers in the Test SMS profile using one of predefined messages To configure Test SMS profile 1 On the Main Toolbar click...

Page 50: ...fine the following parameters IP Address The IP address of the Gateway By default it is 10 16 2 245 Default Gateway This parameter must be configured when working behind NAT so that the Gateway can ac...

Page 51: ...nnel Last Digit Timeout The time in seconds the VoIP ALL waits to call the number after the last digit dialed No Reply Timeout The number of seconds without an answer that the Gateway waits before det...

Page 52: ...list 5 Click to the left of Dial Tone to open the Dial Tone settings of the country 6 For each parameter enter the country s PSTN settings 7 Repeat step 5 and 6 for Disconnect Tone and Ringing Tone 8...

Page 53: ...each GSM click the blank area on the right side of the tone bar in the grey area A slider appears 4 Adjust the slider to the desired level from 30dbm to 30 dbm 5 Repeat these steps for each port you r...

Page 54: ...advanced feature is designed to block cellular network messages The cellular network answers a call with a message faster than a mobile phone When enabled if the Gateway detects that the call was answ...

Page 55: ...s range Start Time The time to start the calls End Time The time to stop the calls 7 Click Save Settings 8 Click Active to start the Test Calls 9 To stop Test Calls click Stop 4 9 3 SOURCE ROUTING Usi...

Page 56: ...ange for the routed calls 5 Select the ports to route the calls by clicking the check boxes in the row 6 Click the Active check box to enable the routing 7 Click Save 4 9 4 IVR Using the IVR feature y...

Page 57: ...recording b Type select either Quick Call hear the IVR message only Choose Call hear the IVR message and choose the extension with DTMF from the list a Default Number The default extension number when...

Page 58: ...user you want to work in Callback mode 3 In the Capabilities parameter for the selected user enter 8 to enable the Callback Note The Gateway makes a callback to the user s cellular number Verify that...

Page 59: ...lular number of the user When the call is made the Gateway starts counting the DISA timer 2 During the active time of the DISA timer the user can directly access the SIP extension by dialing 4 9 7 BCC...

Page 60: ...the BCCH with the highest reception level BCCH timer When defined the BCCH is rotated according to this amount of time BCCH rssi When rotating the BCCH the port randomly chooses only BCCH with a highe...

Page 61: ...he Port Control window appears 3 Click Send SMS USSD tab The following window appears 4 In Format select the format of the SMS 5 When writing in a language from right to left click the Right to Left b...

Page 62: ...he cellular network an envelope icon appears in the monitor To see the messages 1 In the Port Control window select the SMS USSD Inbox tab 2 Click Delete to delete the messages 3 Click Font to select...

Page 63: ...to the type of the Gateway The following shows a 2 channel Gateway The following information appears SIM indicator the color indicates the status of the SIM Net indicator the color indicates the stat...

Page 64: ...ormation appears Status of the port The IMSI number of the SIM that is registered in the port The IMEI number of the port 5 2 CALL MONITOR When you are calling from or to a SIP the call appears in the...

Page 65: ...Called The number that was called User Name Port The User name IP address and port of the VoIP RTP Port The port that the Gateway sends the RTP packets to Codec The voice CODEC the call is made with 1...

Page 66: ...the records from the Gateway and clears them from the Gateway memory The Call Report window displays the following information Start Time The time the call was initiated Connect Time The time the call...

Page 67: ...he format Day Month Year Hour Minutes Seconds 1 Optional Click Clear to clear the CDR window To manually export the CDR records to file 1 In Export to select the desired export format by clicking Acce...

Page 68: ...LAN Access on page 72 6 1 APPENDIX A WORKING WITH COM PORT The Com Port connection gives you direct access to the Gateway processor The primary use is to see the IP address in the Gateway This can he...

Page 69: ...16 24 Channel Gateway User Guide www eurotech communication com 69 5 In the Connect To tab click Configure The Port Setting should be 6 Click OK 7 Select the Settings tab 8 Click ASCII Setup The ASCI...

Page 70: ...command ifconfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle 6 2 APPENDIX B SENDING USSD UNSTRUCTURED SUPPLEMENTARY SERVICE DATA COMMANDS IN TH...

Page 71: ...13 Port11 33 Port4 14 Port12 34 Port5 21 Port13 41 Port6 22 Port14 42 Port7 23 Port15 43 Port8 24 Port16 44 1 Click Send The reply from the network appears in the Debug screen The reply format is A_U...

Page 72: ...Subnet you must define an IP in the same Subnet which enables you to connect to the Gateway with the PC software and define the permanent IP There are two options to connect to the Gateway Connecting...

Page 73: ...Appendices VoIP ALL 8 16 24 Channel Gateway User Guide www eurotech communication com 73 6 Select Internet Protocol TCP IP and click Properties...

Page 74: ...ing IP Address 8 In the IP Address field enter 10 16 2 244 This is the new IP address of the PC The Subnet Mask is filed automatically 9 Click OK 10 Close the Local Area Connection window To connect t...

Page 75: ...Appendices VoIP ALL 8 16 24 Channel Gateway User Guide www eurotech communication com 75 6 Select Internet Protocol TCP IP and click Properties...

Page 76: ...Appendices VoIP ALL 8 16 24 Channel Gateway User Guide www eurotech communication com 76 Here you see the IP settings in which the Gateway is connected to the Local network...

Page 77: ...m 77 7 Click Advanced 8 In IP Addresses click Add 9 In the window that appears enter 10 16 2 244 This adds a new IP address to the PC The Subnet Mask is filed automatically 10 Click Add 11 Click OK 12...

Search results

Summary of Contents for VoIP2 ALL Series

Reviews:

Related manuals for VoIP2 ALL Series

Brands by name

Popular brands

Eurotech VoIP2 ALL Series, User Manual

Search results

Summary of Contents for VoIP2 ALL Series

Reviews:

Related manuals for VoIP2 ALL Series

Brands by name

Popular brands