161
15 minutes
after start-
ing, the stove
displays the
"ALARM NO
ACC” alert
The ignition mechanism
is defective.
Replace the ignition mechanism. Only to
be done by a Eurostove-approved techni-
cian
The temperature sensor
has not detected the
minimum temperature
threshold to initiate
start-up
Empty the combustion chamber and start
again if the problem recurs. Contact a
Eurostove-approved technician if the prob-
lem persists.
Outdoor temperature is
too low.
Empty the combustion chamber and start
again. Contact a Eurostove-approved tech-
nician if the problem persists.
Wooden pellets are damp Only use fry wooden pellets.
Temperature sensor is
defective
Replace the sensor. Only to be done by a
Eurostove-approved technician
Electronic printed circuit
board is defective
Replace the electronic printed circuit
board. Only to be done by a Eurostove-ap-
proved technician
The hopper is empty
Fill the pellet hopper.
Wooden
pellets are not
reaching the
combustion
chamber
Auger is blocked
Unplug the stove at the mains socket. Re-
move the protective grill from the hopper
and clean the hopper. Carefully clean the
visible parts of the auger. Refit the protec-
tive grille and start again. Contact a Euros-
tove-approved technician if the problem
persists.
Auger motor is damaged
Replace the motor. Only to be done by a
Eurostove-approved technician
The hopper is empty
Fill the pellet hopper.
The fire has a
weak, orange
flame, pellets
are not burn-
ing properly
and/or the
glass becomes
black too
quickly.
The exhaust/flue/chimney
is blocked
Have the exhaust/flue/chimney cleaned im-
mediately by an approved chimney sweep.
Contact an approved chimney sweep.
The brazier is dirty
Clean the brazier
There are internal ob-
structions in the stove.
The stove requires maintenance. Only to
be done by a Eurostove-approved techni-
cian
Smoke extractor is dam-
aged.
Wooden pellets are able to burn thanks
to the natural draw of the flue. Have the
blower replaced immediately as it can be
detrimental to your health. Only to be
done by a Eurostove-approved technician.
Wooden pellets are not
of a good quality.
Try better quality pellets
The stove has not been
set up properly.
Set up the stove. Only to be done by a
Eurostove-approved technician
4
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