28
H Series
Vent Free Fireplace Rev #12042020 European
Home
.com
APPENDIX ONE
11
Troubleshooting
Does the
pilot
light?
Begin
No
Is the
piezo
sparking?
No
Yes
1.
Verify proper power supply throughout system
-
(System is powered by 120V AC)
2.
Verify wires are properly connected to IFC module
3.
Make sure system is properly grounded
4.
Check electrode positioning to pilot hood. Adjust
as needed. If porcelain is damaged replace igniter
5.
Inspect wiring for damage. Replace if necessary
6.
If no spark continues, replace IFC board
1.
Verify gas supply is ON and gas line is bled to
valve
2.
Inspect wires for damage and replace if needed
3.
Inspect pilot tube for damage and replace if needed
4.
Inspect pilot orifice and clean if necessary
5.
Clean any corrosion from pilot assembly for proper
grounding
6.
Check continuity of valve coil.
-
If no continuity replace valve
7.
Verify proper voltage at pilot valve connection
-
If voltage is present and no gas released,
replace valve.
-
If no voltage is present, replace IFC board
Is piezo
still
sparking?
Yes
1. Verify flame sensor is in the pilot flame, adjust
flame as needed
2. Verify flame sensor wire is properly connected to
module and the system is grounded
3. Clean flame sensor rod and any corrosion from
pilot assembly
4. Check porcelain is not cracked on flame sensor. If
cracked replace flame sensor
5. If sparking continues, replace IFC board
Yes
No
Pilot look
blue or
lifting off
sensor?
1.
Verify the unit is properly
to the
type of gas
used.
Fireplaces
are only
sold as
Natural Gas.
2. Verify the knockouts on the sides or back of the
unit have been sealed after installation with insulation
or aluminum tape to prevent air leakage into the unit.
No
2
Yes
(System is powered by 120V AC)