FAQ Service 1/2
No
Query
Solution
1
What is the validity of the MYBUDDY location
subscription?
MYBUDDY location subscription is valid from 1 year from the date of first
use.
2
How many Contacts can be registered per MYBUDDY
Device?
A total of 4 contacts can be saved per MYBUDDY Device. The first parent
to register is the Primary parent and has exclusive rights to switch off the
device and edit/add/delete secondary contacts.
3
Can multiple contact use the application using a single
Mobile No.
No, Each parent has to register using a 10 digit Mobile no. A Total of 4
Mobile no. can be paired to one MYBUDDY Device
4.
Where do I download the MYBUDDY Mobile
Application?
The MYBUDDY Mobile Application can be downloaded from GOOGLE
PLAY and APPLE STORE.
5.
Do I need to pay separately for the mobile application
and tracking?
Mobile application can be downloaded free of cost from the respective
app stores. The location subscription is free for the first year.
6.
How does SOS work?
In SOS, the device transmits the distress signal to the registered contacts.
The functionality of an SOS is dependent on network coverage.
7.
Will the SOS work in EuroKids centres.
All EuroKids centers are tagged as Safezones and you will receive
notifications of movement ‘In’ and ‘Out’ of EuroKids centres.
8.
How can see the past location of the device ?
The device Timelines features allows to view past locations of Last 7 Days
Summary of Contents for MYBUDDY
Page 13: ...Activity Log Activity Log provides the details of SOS Switch off and Safe zone notifications...
Page 19: ...Satellite view Click on satellite view to Toggle satellite view of the Dashboard...
Page 25: ...Subscription The location subscription is valid for 1 year from the date of initial pairing...
Page 36: ......
