ETS-Lindgren 8100-040, User Manual, Page: 11 / 44

www.ets-lindgren.com Maintenance
11
Replacement and Optional Parts
Note: ETS-Lindgren may substitute a similar part or new part number with the
same functionality for another part/part number. Contact ETS-Lindgren for
questions about part numbers and ordering parts.
Service Procedures
C
ONTACTING
ETS-L
INDGREN
Note: Please see www.ets-lindgren.com for a list of ETS-Lindgren offices,
including phone and email contact information.
S
ENDING A
C
OMPONENT FOR
S
ERVICE
1. Contact ETS-Lindgren Customer Service to obtain a Service Request Order (SRO).
2. Briefly describe the problem in writing. Give details regarding the observed
symptom(s) or error codes, and whether the problem is constant or intermittent in
nature. Please include the date(s), the service representative you spoke with, and the
nature of the conversation. Include the serial number of the item being returned.
3. Package the system or component carefully. If possible, use the original packing
materials or carrying case to return a system or system component to ETS-Lindgren.
C
ALIBRATION
S
ERVICES

Annual Calibration
—
For reliable and repeatable long-term performance, annual
recalibration of your measuring device by an ETS-Lindgren experienced technician is
recommended. The ETS-Lindgren calibration team will calibrate most any type or
brand of measuring device. Additional information is available at
www.ets-lindgren.com/calibration .

Calibration Services Plus!™—
Calibration Services Plus! is a customized, optional
program to help you expertly maintain your test and measurement assets. It is
designed to address the challenges of managing the calibration and repair of test and
measurement components, including scheduling and planning to ensure peak
performance. Additional information is available at
www.ets-lindgren.com/maintenance .