ES720.1 - User’s Guide
52
Troubleshooting Problems
ETAS
Certain actions in ETAS products may lead to some trouble if the firewall is not
properly parameterized, e.g. upon opening an experiment in ASCET or searching
for hardware from within INCA or HSP.
If a firewall is blocking communication to ETAS hardware, you must either dis-
able the firewall software while working with ETAS software, or the firewall must
be configured to give the following permissions:
• Outgoing limited IP broadcasts via UDP (destination address
255.255.255.255) for destination port 18001
• Incoming limited IP broadcasts via UDP (destination IP 255.255.255.255,
originating from source IP 0.0.0.0) for destination port 18001
• Directed IP broadcasts via UDP to the network configured for the ETAS
application, destination port 18001
• Outgoing IP unicasts via UDP to any IP in network configured for the ETAS
application, destination ports 69, 18001, 18017 or 49152 to 50175
• Incoming IP unicasts via UDP originating from any IP in the network con-
figured for the ETAS application, source ports 69, 18001, 18017 or 49152
to 50175
The ports that have to be used in concrete use cases depend on the hard-
ware used. For more precise information on the port numbers that can be
used please refer to your hardware documentation.
Windows XP and Vista come with a built-in personal firewall. On many other
systems it is very common to have personal firewall software from third party
vendors, such as Symantec, McAffee or BlackIce installed. The proceedings in
configuring the ports might differ for each personal firewall
software used.
Therefore please refer to the user documentation of your personal firewall soft-
ware for further details.
As an example for a firewall configuration, you will find below a description on
how to configure the widely used Windows XP firewall if the hardware access is
prohibited under Windows XP with Service Pack 2.
Solution for Windows XP Firewall, Users with Administrator Privileges
If you have administrator privileges on your PC, the following dialog window
opens if the firewall blocks an ETAS product.
Note
Summary of Contents for ES720.1
Page 1: ...ES720 1 Drive Recorder User s Guide...
Page 22: ...ES720 1 User s Guide 22 Hardware Description ETAS...
Page 34: ...ES720 1 User s Guide 34 Description of Functions ETAS...
Page 56: ...ES720 1 User s Guide 56 Troubleshooting Problems ETAS...
Page 82: ...ES720 1 User s Guide 82 Cable and Accessoires ETAS...
Page 90: ...ES720 1 User s Guide 90 ETAS Contact Addresses ETAS...
