Warranty
Convaid warrants to the original retail purchaser of the Convaid product, that if any part thereof proves
functionally defective in material or workmanship within the specified warranty period, such defective
part will be repaired or replaced (at Convaid’s discretion) free of charge. Warranty service may be
performed by Convaid service center or (at Convaid’s discretion) the factory.
Warranty Period
Frame & X-Braces .................................................. Five years
Other components ..................................................One year
Fabric & webbing .....................................................One year
Sensiform cushion .................................................Two years
This warranty does not cover normal wear and tear or damage caused by accident or misuse. To
exercise this limited warranty, the user should first obtain a Return Authorization Number from
Convaid’s customer service. The product must be delivered charges pre-paid to the factory or to an
authorized service center, together with a copy of the original invoice.
THIS LIMITED WARRANTY EXCLUDES ANY CLAIM FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
ANY IMPLIED WARRANTY APPLICABLE IS LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE USER. THERE ARE NO WARRANTIES WHICH
EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF.
This warranty gives the user specific legal rights and the user may have other rights that vary from
state to state. Warranty applicable in USA only, may vary in other countries.
UG0101-ENG-Rev.01 2020-10-27
Convaid Products, LLC
2830 California Street, Torrance, CA 90503, USA
Toll free in the US: 1-844-US-Mobility (844-876-6245) • Phone: (310) 618-0111 • Fax: (310) 618-8811
Email: [email protected] • International Email: [email protected]
www.etac.us.com
