ESET REMOTE ADMINISTRATOR 4, Installation Manual

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Contents
..................................................5 Introduction 1.
........................................................................5 What's new 1.1
........................................................................7 Program architecture 1.2
..................................................8
Installation of ERA Server and ERA
Console 2.
........................................................................8 Requirements 2.1
.....................................................................................8 Software requirements 2.1.1
.....................................................................................8 Performance requirements 2.1.2
.....................................................................................10 Ports used 2.1.3
........................................................................11 Basic Installation guide 2.2
.....................................................................................11 Environment overview (network structure) 2.2.1
.....................................................................................12 Before installation 2.2.2
.....................................................................................12 Installation 2.2.3
.......................................................................................12 Installation of ERA Server 2.2.3.1
......................................................................................13 Cluster Mode Installation 2.2.3.1.1
.......................................................................................13 Installation of ERA Console 2.2.3.2
.......................................................................................13 Mirror 2.2.3.3
.......................................................................................14 Database types supported by ERA Server 2.2.3.4
......................................................................................14 Basic requirements 2.2.3.4.1
......................................................................................15 Database connection setup 2.2.3.4.2
......................................................................................16 Installing over an existing database 2.2.3.4.3
........................................................................16 Scenario - Installation in an Enterprise environment 2.3
.....................................................................................16 Environment overview (network structure) 2.3.1
.....................................................................................17 Installation 2.3.2
.......................................................................................17 Installation at headquarters 2.3.2.1
.......................................................................................17 Branch office: Installation of ERA Server 2.3.2.2
.......................................................................................17 Branch office: Installation of HTTP Mirror server 2.3.2.3
.......................................................................................17 Branch office: Remote installation to clients 2.3.2.4
.....................................................................................18 Other requirements for Enterprise environments 2.3.3
..................................................19 Working with ERAC 3.
........................................................................19 Connecting to ERAS 3.1
........................................................................20 ERAC - main window 3.2
........................................................................21 Information filtering 3.3
.....................................................................................21 Filter 3.3.1
.....................................................................................22 Context menu 3.3.2
.....................................................................................23 View mode 3.3.3
........................................................................23 Tabs in ERAC 3.4
.....................................................................................23 General description of tabs and clients 3.4.1
.....................................................................................23 Replication & information in individual tabs 3.4.2
.....................................................................................24 Clients tab 3.4.3
.....................................................................................27 Threat Log tab 3.4.4
.....................................................................................27 Firewall Log tab 3.4.5
.....................................................................................27 Event Log tab 3.4.6
.....................................................................................28 Scan Log tab 3.4.7
.....................................................................................28 Mobile Log tab 3.4.8
.....................................................................................28 Quarantine tab 3.4.9
.....................................................................................29 Tasks tab 3.4.10
.....................................................................................29 Reports tab 3.4.11
.....................................................................................29 Remote install tab 3.4.12
........................................................................29 ERA Console setup 3.5
.....................................................................................29 Connection tab 3.5.1
.....................................................................................29 Columns - Show / Hide tab 3.5.2
.....................................................................................29 Colors tab 3.5.3
.....................................................................................29 Paths tab 3.5.4
.....................................................................................29 Date / Time tab 3.5.5
.....................................................................................30 Other settings tab 3.5.6
........................................................................30 Display modes 3.6
........................................................................31 ESET Configuration Editor 3.7
.....................................................................................31 Configuration layering 3.7.1
.....................................................................................32 Key configuration entries 3.7.2
..................................................34 Installation of ESET client solutions 4.
........................................................................34 Direct installation 4.1
........................................................................34 Remote installation 4.2
.....................................................................................36 Requirements 4.2.1
.....................................................................................37
Configuring the environment for remote
installation 4.2.2
.....................................................................................38 Remote Push Install 4.2.3
.....................................................................................40 Logon /email remote install 4.2.4
.....................................................................................42 Custom remote install 4.2.5
.....................................................................................43 Upgrade 4.2.6
.....................................................................................44 Avoiding repeated installations 4.2.7
........................................................................44 Installation in an Enterprise environment 4.3
..................................................46 Administering client computers 5.
........................................................................46 Tasks 5.1
.....................................................................................47 Configuration Task 5.1.1
.....................................................................................47 On-demand Scan Task 5.1.2
.....................................................................................48 Update Now Task 5.1.3
.....................................................................................48 SysInspector Script Task 5.1.4
.....................................................................................48 Restore/Delete from Quarantine Task 5.1.5
.....................................................................................49 Generate Security Audit Log Task 5.1.6
.....................................................................................49 Show Notification Task 5.1.7
.....................................................................................49 Interactive Task 5.1.8
........................................................................50 Group Manager 5.2
.....................................................................................51 Static Groups 5.2.1
.....................................................................................51 Parametric Groups 5.2.2
.....................................................................................52 Active Directory Synchronization 5.2.3
........................................................................52 Policies 5.3
.....................................................................................52 Basic principles and operation 5.3.1
.....................................................................................53 How to create policies 5.3.2
.....................................................................................54 Virtual policies 5.3.3
.....................................................................................54
Role and purpose of policies in the policy tree
structure 5.3.4
.....................................................................................55 Viewing policies 5.3.5
.....................................................................................55 Importing/Exporting policies 5.3.6
.....................................................................................55 Assigning policies to clients 5.3.7
.......................................................................................55 Default Primary Clients Policy 5.3.7.1
.......................................................................................55 Manual assigning 5.3.7.2
.......................................................................................56 Policy Rules 5.3.7.3
.....................................................................................56 Deleting policies 5.3.8
.....................................................................................57 Special settings 5.3.9
.....................................................................................58 Policy deployment scenarios 5.3.10
.......................................................................................58
Each server is a standalone unit and policies are
defined locally 5.3.10.1
.......................................................................................59
Each server is administered individually - policies
are managed locally but the Default Parent Policy
is inherited from the upper server 5.3.10.2
.......................................................................................60 Inheriting policies from an upper server 5.3.10.3
.......................................................................................61 Assigning policies only from the upper server 5.3.10.4
.......................................................................................61 Using policy rules 5.3.10.5