ESET NOD32 ANTIVIRUS - FOR KERIO Page 3 Installation Manual Download

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NOD32 Typical

Installation Guide

Contents
Introduction
Guidebook Conventions
Minimum System Requirements

Section 1: Installation

Installation instructions

Section 2: Dealing with alerts & virus incidents

Dealing with an alert

Sending a sample to ESET

Section 3: Troubleshooting & Information

Appendix A: Troubleshooting

Appendix B: Uninstalling

Page

5
6

8 to 18

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Summary of Contents for NOD32 ANTIVIRUS - FOR KERIO

Page 1: ...s Windows Vista and 64 bit protection NOD32Typical Installation Guide Proactive protection againstViruses Spyware Worms Trojans Rootkits Adware and Phishing Best Detection Fastest Performance Minimal Resource Utilization ...

Page 2: ...ks of ESET Microsoft and Windows are registered trademarks of Microsoft Corporation ESET LLC 610 West Ash Street Suite 1900 San Diego California 92101 U S A http www eset com For Sales and Technical Support US and Canada Tel 619 876 5400 Fax 1 619 876 5845 Online purchase http www eset com purchase index php Sales email sales eset com Technical Support Worldwide http www eset com support index php...

Page 3: ...stem Requirements Section 1 Installation Installation instructions Section 2 Dealing with alerts virus incidents Dealing with an alert Sending a sample to ESET Section 3 Troubleshooting Information Appendix A Troubleshooting Appendix B Uninstalling Page 3 4 5 6 7 8 to 18 19 20 21 22 23 24 ...

Page 4: ... possible NOD32 is more than just a virus scanner being able to scan for known viruses is the bare minimum that should be expected from an anti virus product so it should be reassuring to know that NOD32 not only does this faster and more reliably than other products but that it also has an excellent track record in discovering new threats In addition version 2 7 includes detection for adware spyw...

Page 5: ...he program The Hazard Icon highlights areas where potential problems can arise or misconfigurations occur to help you avoid damage or loss of data Use the icons as a guide they will highlight the most important areas of configuration and usage so that you get the best out of NOD32 This document uses the following typographic conventions C type exe Used for text that must be typed exactly as shown ...

Page 6: ...ce If another anti virus program has previously been installed on your computer its scanner may interfere with NOD32 Usually resident scanners will display an icon in the system tray the area of the taskbar near the clock We recommend removing any other antivirus software including older versions of NOD32 before installing NOD32 Version 2 7 to avoid the possibility of serious problems Version 2 7 ...

Page 7: ...NOD32 Typical Installation Guide Typical Installation default settings ...

Page 8: ...privileges on your PC Locate the correct Standard version not LAN Update Server version to suit your PC s operating system and click Download The installer for version 2 7 is approximately 11 MB in size You will immediately see a window similar to this Copy Paste the username and password sent to you in your license email Highlight the text press Ctrl C to copy and Ctrl V to paste into the require...

Page 9: ...ox This will not affect the final installation directory only where the installation files are put during setup These files can be removed after NOD32 setup completes If installing onto a 64 bit operating system the installer will automatically install a compatible version but the Extract path will read C Program Files x86 ESET Install After clicking Extract you will see the files being expanded o...

Page 10: ...s NOD32 Installation choices Typical installs NOD32 with the correct settings for normal usage and will make most of the decisions for you about the installation If you have no particular requirement to install NOD32 with specific settings it is recommended to choose this route Typical installation is the default option ...

Page 11: ...User License Agreement on which you must choose I accept and click Next to continue installation You may also Print the license agreement for future reference You are advised to read the terms of the license carefully before proceeding with the installation If you decline the license terms the installation cannot proceed ...

Page 12: ... enter a username and password at this point the product will not receive automatic updates until you enter them You will be prompted to provide a username and password for updates You should copy and paste these from your license email to ensure that no typing errors are made Highlight the text Ctrl C to copy and Ctrl V to paste into the required fields If you do not have this information to hand...

Page 13: ... a dial up modem not broadband or networked then you need to check the I use dial up modem Internet connection option This will set NOD32 to update when an internet connection is detected You will also be asked whether you use a proxy server if you don t or are unsure just accept the default setting as shown and NOD32 will work it out for you ...

Page 14: ... in ESET s labs and enables their automatic submission If you choose to enable ThreatSense Net it will also collect and submit anonymous statistical data about detected infiltrations which enables ESET to watch and evaluate the progress and severity of specific spreading threats By clicking the Advanced setup button you can amend the default settings ...

Page 15: ...plicitly calls it Spyware NOD32 2 7 includes the detection of potentially unwanted applications This setting includes some Adware and other not necessarily malicious applications Though not always malicious some Adware will often fill a computer with a larger amount of file and memory baggage This overhead though not necessarily a security risk is extremely irritating and troublesome to many users...

Page 16: ...cts or companies is not recommended since it may make your computer slower and or cause a system crash especially on Windows NT systems might lead to serious problems AMON is the most important line of antivirus defense It is critically important to keep it running at all times using the most current version of the virus signature databases and NOD32 program upgrades AMON monitors all potentially ...

Page 17: ...ed installation options before the files are copied and the configuration completed If you wish to change any configuration parameters use the Back button now If you have enabled the AMON module you should particularly ensure that you have no other resident on access anti virus scanner active before proceeding To complete the installation with the selected configuration click Next During the setup...

Page 18: ...and your computer may not be protected from viruses until you have restarted your computer Once your PC has re started open the NOD32 Control Center by clicking this icon once in the bottom right hand corner of your screen look in the Update section and press the Update now button to ensure you are up to date with ESET s virus definitions After that go to the Threat Protection Modules section and ...

Page 19: ...NOD32 Typical Installation Guide 19 Dealing with alerts virus incidents ...

Page 20: ...INDOWS or WINDOWS system32 to confuse the user Should you have any concerns about deleting the file and were unable to find any description of it either on our website or on the web please send the suspicious file to samples eset com for analysis Note Occasionally you may get a virus alert where the name of the infection is unknown or probable This is because one of the NOD32 modules has detected ...

Page 21: ...e Exclusion Filter has a few common file extension names included ie Word Document Excel Spreadsheet etc to prevent accidental disclosure of private information to ESET You can add or remove specific file names if you desire There may still be occasions when you wish to submit a sample file manually First check the Quarantine box before cleaning renaming or deleting the suspect file The quarantine...

Page 22: ...NOD32 Typical Installation Guide 22 Troubleshooting ...

Page 23: ... copy and paste these values to avoid mistakes Highlight the text Ctrl C to copy and Ctrl V to paste into the required fields If you have tried these suggestions without success please contact your reseller s Technical Support Further information can be found on ESET s website http www eset com support nodfaq htm Q Can I use NOD32 s IMON with email client XYZ A If your email client uses the POP3 p...

Page 24: ...oke the uninstallation process This takes a few seconds When finished reboot your machine as prompted and after the PC re starts check that the ESET folder has been removed from C Program Files If it hasn t you can now delete this ESET folder manually by right clicking your mouse on the folder and selecting Delete You can now install the full commercial version of NOD32 or re install it if the ori...

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