background image

CAN Troubleshooting Guide

If it is lower than 2.0 V or higher than 3.0 V, it is possible that one or more nodes have faulty
transceivers. For a voltage lower than 2.0 V please check CAN_H and CAN_L conductors for
continuity. 

To   find   the   node   with   a   faulty   transceiver   within   a   network   please   test   the   CAN   transceiver
resistance (see below) of the nodes. 

7.5 CAN Transceiver Resistance Test

CAN   transceivers   have   circuits   that   control   CAN_H   and   CAN_L.   Experience   has   shown   that
electrical damage of the circuits may increase the leakage current in these circuits. 

To measure the current leakage through the CAN circuits, please use an resistance measuring
device and: 

1.

Switch 

off

 the node and 

disconnect

 it from the network

(see figure below).

2.

Measure the DC resistance between CAN_H and CAN_GND 
(see figure below).

3.

Measure the DC resistance between CAN_L and CAN_GND
(see figure below).

The measured resistance has to be about 500 kΩ for each signal. If it is much lower, the CAN
transceiver it is probably faulty.
Another indication for a faulty transceiver is a very high deviation between the two measured input
resistances (>> 200 %). 

Figure 12:

 Measuring the internal resistance of CAN transceivers

7.6 Support by esd

If you have executed the fault diagnostic steps of this troubleshooting guide and you even can not
find a solution for your problem our support department will be able to assist. 
Please contact our support via email at 

[email protected]

 or by phone 

+40-511-37298-130

.

Page 24 of 27

Hardware Manual • Doc. No.: C.2020.21 / Rev. 1.6

CAN-PCI/331

4

5

6

CAN_H

CAN_GND

CAN_L

5

6

4

4

Power

CAN

transceiver

disconnect 

power!

disconnect 

CAN!

CAN node

Summary of Contents for C.2017.06

Page 1: ...re Manual Doc No C 2020 21 Rev 1 6 Page 1 of 27 esd electronic system design gmbh Vahrenwalder Str 207 30165 Hannover Germany http www esd eu Phone 49 0 511 3 72 98 0 Fax 49 0 511 3 72 98 68 esd elect...

Page 2: ...electronic system design gmbh Hannover esd electronic system design gmbh Vahrenwalder Str 207 30165 Hannover Germany Phone 49 511 372 98 0 Fax 49 511 372 98 68 E Mail info esd eu Internet www esd eu...

Page 3: ...e Top layer view of the DN PCI 331 2 inserted 2014 01 27 1 5 4 Chapter LED description inserted 2014 01 27 1 4 3 3 Reference voltage of electrical isolation of CAN PCI 331 inserted 2013 12 27 1 4 4 2...

Page 4: ...es may cause damage to electronic components To avoid this please perform the steps described on page 9 before you touch the CAN PCI 331 in order to discharge the static electricity from your body Qua...

Page 5: ...Twisted Pair Cable 16 6 2 1 General Rules 16 6 2 2 Device Cabling 17 6 2 3 Termination 17 6 3 Light Industrial Environment Single Twisted Pair Cable 18 6 3 1 General Rules 18 6 3 2 Cabling 19 6 3 3 T...

Page 6: ...it s The ISO 11898 compliant CAN interfaces allow a data transfer rate of 1 Mbit s Among many other features the bit rate can be set by software The CAN interface is electrically isolated from the oth...

Page 7: ...C 2020 21 Rev 1 6 Page 7 of 27 5 V 24 V Microcontroller 68331 SRAM Arbiter CAN CAN IRQ A Physical Layer DeviceNet DeviceNet 5 V 24 V DC DC Converter Status LED Net 0 Status LED Net 1 DeviceNet electr...

Page 8: ...iew with Connectors Figure 3 Top layer view of the CAN PCI 331 2 module with 2x CAN Figure 4 Top layer view of the DN PCI 331 2 module with 2x DeviceNet Page 8 of 27 Hardware Manual Doc No C 2020 21 R...

Page 9: ...i e with caution label Danger Don t work on your computer with opened housing and power supply switched on 4 Open the case 5 Select a free PCI slot and remove the slot cover at the back of the PC Unf...

Page 10: ...ket connector BDM interface X501 5 pin plug connector ISP programming Dimensions 174 57 mm x 106 68 mm Weight 200 g Table 1 General technical data of the module 3 2 PCI Bus Host Bus PCI bus according...

Page 11: ...optocouplers and DC DC converters CAN PCI 331 voltage over CAN isolation CAN to slot bracket EARTH CAN to host system ground CAN to CAN 1kV DC 1s I 1 mA DeviceNet Only at DN PCI 331 Onboard interface...

Page 12: ...but has no established connections to other nodes i e the internal slave of the DN PCI 331 is not owned by a master scanner flashing red Minor Fault and or Connection Time Out Recoverable fault and o...

Page 13: ...N_GND 6 2 CAN_L CAN_H 7 3 CAN_GND reserved 8 4 reserved reserved 9 5 Shield Signal Description CAN_L CAN_H CAN signal lines CAN_GND reference potential of the local CAN physical layer CAN_GND optional...

Page 14: ...ed from external and the connection is done via pluggable clamps of Phoenix MSTB 2 5 GF 5 08 type or equivalent Pin Position Pin Assignment device connector view Pin Signal 1 V 2 CAN 3 Shield 4 CAN 5...

Page 15: ...loss across the complete system and cabling parasitic loadings network imbalances ground offsets against earth potential and signal integrity Therefore the practical maximum number of nodes bus length...

Page 16: ...earth FE at exactly one point 4 A CAN bus line must not branch exception short cable stubs and has to be terminated with the characteristic impedance of the line generally 120 10 at both ends between...

Page 17: ...on instead of an external CAN termination plug 9 pin DSUB termination connectors with integrated termination resistor and male and female contacts gender changer are available from esd order no C 1303...

Page 18: ...onnected to the functional earth FE at exactly one point 4 A CAN net must not branch exception short cable stubs and has to be terminated with the characteristic impedance of the line generally 120 10...

Page 19: ...contacts gender changer are available from esd order no C 1303 01 DSUB termination connectors with male contacts order no C 1302 01 or female contacts order no C 1301 01 and additional functional ear...

Page 20: ...ical values of reachable wire length with esd interface lmax m CiA recommendations 07 95 for reachable wire lengths lmin m 1000 800 666 6 500 333 3 250 166 125 100 83 3 66 6 50 33 3 20 12 5 10 37 59 8...

Page 21: ...Germany www concab de e g BUS PVC C 1x 2x 0 22 mm Order No 93 022 016 UL appr BUS Schleppflex PUR C 1x 2x 0 25 mm Order No 94 025 016 UL appr 6 6 2 Cable for heavy industrial Environment Applications...

Page 22: ...resistance of the CAN data pair conductors and the attached terminating resistors To test it please 1 Turn off all power supplies of the attached CAN nodes 2 Measure the DC resistance between CAN_H a...

Page 23: ...data if there is a short circuit between CAN_GND and CAN_L but generally the error rate will increase strongly Make sure that there is no short circuit between CAN_GND and CAN_L 7 4 CAN_H CAN_L Volta...

Page 24: ...rk see figure below 2 Measure the DC resistance between CAN_H and CAN_GND see figure below 3 Measure the DC resistance between CAN_L and CAN_GND see figure below The measured resistance has to be abou...

Page 25: ...Declaration of Conformity 8 Declaration of Conformity CAN PCI 331 Hardware Manual Doc No C 2020 21 Rev 1 6 Page 25 of 27...

Page 26: ...l CD ROM C 1101 55 CAN DRV LCD OnTime RTOS 32 CAN driver object licence for OnTime RTOS 32 incl CD ROM C 1101 45 DN PCI 331 Windows Windows device driver C 2017 10 CANopen LCD Windows Linux CANopen li...

Page 27: ...20 21 CAN API ME NTCAN Part 1 Structure Function and C C API Application Developers Manual English NTCAN Part 2 Installation Configuration and Firmware Update Installation Guide English C 2001 21 DN A...

Reviews: