Erie water treatment IQsoft Technical Manual Download Page 15 | Manualshive

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TROUBLESHOOTING

Page 15

PROBLEM

CAUSE

SOLUTION

Improper brine draw

Low operating pressure

Check operating pressure; must be higher than 1,4
bar

Plugged injector and/or brine draw restrictor

Clean injector and/or brine draw restrictor

Plugged injector filter

Clean injector filter

Restricted drain line

Verify drain line for kinks or restrictions

Restricted brine line

Verify brine line for kinks or restrictions

Leak in brine line

Verify brine line and connections for air leakage

No water in brine tank

Refer to problem “Control v

alve fails to refill brine

tank”

Fast rinse solenoid remains open

Verify operation of fast rinse solenoid

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Summary of Contents for IQsoft

Page 1: ... 2018 erie water treatment TM EN IQ CS Rev2018 06 Technical Manual WATER SOFTENER Models IQ CS ...

Page 2: ...6 Electronic control panel Page 7 Maintenance Page 12 Hydraulic flow diagrams Page 13 Troubleshooting Page 14 Electrical wiring diagram Page 16 Default configuration parameter settings Page 17 Exploded view System Page 18 Exploded view Cover assembly Page 20 Exploded view Valve body assembly Page 22 Exploded view Valve head assembly Page 24 Technical data Page 25 ...

Page 3: ...be undertaken by a competent person aware of the local codes in force All plumbing and electrical connections must be done in accordance with local codes Before setting up the appliance make sure to check it for any externally visible damage do not install or use when damaged Use a hand truck to transport the appliance To prevent accident or injury do not hoist the appliance over your shoulder Do ...

Page 4: ... the minimum OPERATING TEMPERATURE MIN MAX 2 48 C 35 120 F do not install the appliance in an environment where high ambient temperatures e g unvented boiler house or freezing temperatures can occur the appliance cannot be exposed to outdoor elements such as direct sunlight or atmospheric precipitation do not install the appliance too close to a water heater keep at least 3 m 10 ft of piping betwe...

Page 5: ...er 1 Install the 3 valve bypass system 2 Screw the connection kit with nuts onto the elbow connections of the appliance make sure to install the gasket seals Tighten the nuts firmly by hand 3 Connect the 3 valve bypass system to the adaptors on the in and out elbow connections 4 Connect the mains water supply to the inlet of the 3 valve bypass system 5 Connect the house application to the outlet o...

Page 6: ...discoloration close the tap 7 Check the appliance and all hydraulic connections for leaks After the first regenerations of the appliance some slight discoloration of the treated water might occur This is totally harmless and will disappear rapidly BRINE CABINET 1 Add water conditioner salt to the brine cabinet ELECTRONIC CONTROL PANEL 1 Program the electronic controller ADJUSTMENT RESIDUAL HARDNES...

Page 7: ...e appliance will continue to operate normally it is recommended to have preventive maintenance performed by a professional To reset the maintenance reminder simply access the configuration parameters programming mode SERVICE MODE In service mode the display shows on 1st line the time of day and the remaining capacity on 2nd line alternately every 5 seconds the total volume of water used since comm...

Page 8: ... of full days away from home or deactivate the holiday mode OFF Once the control panel is back in service mode the display will show The holiday mode is automatically cancelled when a regeneration is manually initiated PROGRAMMING INSTRUCTIONS BASIC SETTINGS Before entering the programming mode make sure that the appliance is in service mode In case no button is pressed in a period of 5 min the co...

Page 9: ...ss the up or down button to set the volume of resin 7 Press the scroll button again the display will show Press the up or down button to set the number of days between regenerations 8 Press the scroll button again the display will show Press the up or down button to set the length of the regeneration cycle Press the scroll button again to advance to the next regeneration cycle Eco Refill Cycle 1 B...

Page 10: ...ng a service intervention these parameters can be helpful to identify the cause of a problem or malfunction Before entering the Diagnostics mode make sure that the appliance is in service mode In case no button is pressed in a period of 5 min the control panel will automatically return to the service mode ACCESSING THE DIAGNOSTICS MODE 1 Press the scroll button and hold it for 6 sec until the disp...

Page 11: ...OSED WITH 3 VALVE BYPASS SYSTEM not included Picture 9 a SERVICE POSITION bypass valve is CLOSED inlet valve to appliance is OPEN outlet valve from appliance is OPEN Picture 9 b BYPASS POSITION bypass valve is OPEN inlet valve to appliance is CLOSED outlet valve from appliance is CLOSED Picture 9 c MAINTENANCE POSITION bypass valve is OPEN inlet valve to appliance is OPEN outlet valve from applian...

Page 12: ...s in any device plumbed in in your water distribution system a proliferation of bacteria is possible especially in case of stagnant water Therefore this appliance is equipped with a days override feature that will automatically rinse the resin bed periodically even in case of low or absence of water usage If the power supply to the appliance is disconnected for a longer period of time we recommend...

Page 13: ...HYDRAULIC FLOW DIAGRAMS Page 13 SERVICE REFILL BRINE PREP BRINE DRAW SLOW RINSE FAST RINSE SERVICE REFILL BRINE PREPARATION BRINE DRAW SLOW RINSE FAST RINSE ...

Page 14: ...essive water in brine cabinet Improper brine draw Refer to problem Improper brine draw Improper setting of refill cycle Verify setting of refill cycle Missing refill flow control Verify that refill flow control is installed and properly sized Leak from control valve to brine cabinet Clean or replace plunger and solenoid diaphragm of refill solenoid Check seal between brine draw check ball and brin...

Page 15: ... draw restrictor Plugged injector filter Clean injector filter Restricted drain line Verify drain line for kinks or restrictions Restricted brine line Verify brine line for kinks or restrictions Leak in brine line Verify brine line and connections for air leakage No water in brine tank Refer to problem Control valve fails to refill brine tank Fast rinse solenoid remains open Verify operation of fa...

Page 16: ...G DIAGRAM Page 16 flow meter power lead auxilliary contacts 2 x 24 VDC max 500mA AUX1 LED light brine cabinet AUX2 Function can be programmed refill solenoid marked RF backwash solenoid marked BW drain solenoid key pad ...

Page 17: ...ACKWASH min 0 0 0 0 Cycle 4 BRINE DRAW SLOW RINSE min 24 24 35 53 Cycle 5 FAST RINSE min 2 3 4 6 Regen Dlyd Immd Dlyd Immd Dlyd Immd Dlyd Immd Regen 2 00 2 00 2 00 2 00 Salt alarm ON ON ON ON Alarm interval Regens 8 8 7 9 Rsrv Variable Variable Variable Variable Auxilliary contact 2 Regen Regen Regen Regen 1 When the Hardness Unit is changed in the Basic Settings the Exchange capacity per liter re...

Page 18: ...EXPLODED VIEW SYSTEM Page 18 ...

Page 19: ...sembly 9 38548 Screw rivet 3x 10 39001 Salt lid 11 H1015 2 Brine line polytube to be ordered per meter 12 74179 Brine line filter 13 H1016 2 Brine well cap top 14 74258 Quick fit elbow 3 8 15 38530 Brine valve assembly 464 to be cut to length 16 BW3 5 0352 Brine well 9L BW3 5 043 Brine well 11L BW3 5 0583 Brine well 18L BW3 5 0837 Brine well 26L 17 H1016 4 Brine well cap bottom 18 74143 74170 Drai...

Page 20: ...EXPLODED VIEW COVER ASSEMBLY Page 20 ...

Page 21: ...B housing back 3 74360 Printed Circuit Board 24VDC 4 39020 PCB housing front assembly 5 39000 Main cover 6 74343 Back wash solenoid cable marked BW 7 74340 Refill solenoid cable marked RF 8 72561 Drain solenoid cable 9 72519 Flow meter cable 10 74307 Power cord 11 72263 Twist lock clamp power cord 12 74382 Led brine cabinet ...

Page 22: ...EXPLODED VIEW VALVE BODY ASSEMBLY Page 22 ...

Page 23: ...te drain flow adjuster 24 19 19 Clip drain flow adjuster 25 186 134 O ring drain flow adjuster 2x 26 541 238 Drain flow adjuster 27 529 244 O ring drain port 28 467 216 Seal body stem Incl in repair kit A 29 72605 Body stem Incl in repair kit A repair kit B 30 185 024 1 O ring seat insert small Incl in repair kit A 31 541 204 Seat insert Incl in repair kit A 32 185 029 1 O ring seat insert large I...

Page 24: ...1 74328 Screw valve head 2 74375 Valve head 3 541 300 J Drain flow control 2 6 gpm 4 74371 Filter drain solenoid 5 74364 O ring valve head 2x 6 74376 Holder solenoid valve head 7 74353 Clip valve head 8 74346 Solenoid assembly 9 74345 Solenoid coil Recommended Spare Part ...

Page 25: ... proportional minimum of 40 Dimensions weights Model IQ CS Resin Ltr 9 12 18 26 Width mm W 280 Height mm H 497 575 728 982 Depth mm D 438 Depth including bypass mm 540 Height inlet outlet mm 375 453 606 860 Height inlet outlet including bypass mm 381 459 612 866 Weight kg 15 5 20 0 26 5 36 0 Weight including bypass kg 16 0 20 5 27 0 36 5 Maximum salt storage capacity kg 13 17 23 35 Model IQ CS Res...

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Page 27: ...Page 27 ...

Page 28: ...erie water treatment a division of Aquion Inc www eriewatertreatment com ...

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