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6. Warranty Information
If the camera malfunction, please see the following guide operation, if the malfunction can’t be solved,
please contact our local distributor.
General malfunction
Self-test and solution
camera can’t be open
Check whether the batteries are installed correctly, the external power
whether open circuit or not, the SD card capacity size meets requirement,
confirm the switch is not on OFF position.
Always black and white image
Check the camera setting is correct with the corresponding parameter’s
setting
Button doesn’t work
Disconnect the power and restart the camera
The camera auto power off in
test mode
Check whether the power supply is normal, or long time no operation on
buttons
Abnormal display shows
Check whether screen surface is clean, if under the condition of low and
high temperature, display screen shows may seem a bit dark, It can be
automatically recover in normal temperature.
Image out of focus
Whether there is a big shake when shooting camera, you can fix the
camera and see the effect.
SD card can not be stored
Check whether the SD card is write protected or damaged
Image not displayed when TV
cable connect
Check whether the TV cable connect is correct or not, and check the TV
cable is damage or not.
Password lost
Press “View” for 3 seconds and enter to set new password,then re-burning
software.
Can not receive SMS, MMS, or
mail
Check whether the parameters set by the PC software are correct.
