• Follow any special loading instructions that came with the paper.
Parent topic:
Related references
Paper Jam Problems
Paper Loading Capacity
Related topics
Paper Jam Problems
If you have problems with paper jams, try these solutions:
1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the output tray and sheet feeder.
3. Press the
start button to resume printing. If the product messages still show an error, continue with
the next step.
4. Press the
power button to turn the product off.
5. Lift up the scanner unit, and remove the jammed paper and any torn pieces.
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