Error Messages
Solutions
Recovery Mode
The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
Paper Jams
!
Caution:
Never touch the buttons on the control panel while
your hand is inside the product.
Note:
❏
Cancel the print job if prompted by a message from
the LCD screen or the printer driver.
❏
After you have removed the jammed paper, press the
button indicated in the LCD screen.
Removing jammed paper from
inside the product
A
Open the scanner unit.
c
Important:
Do not lift up the scanner unit when the document
cover is open.
B
Remove all of the paper inside, including any
torn pieces.
C
Close the scanner unit slowly.
Removing jammed paper from
the Automatic Document Feeder
(ADF)
A
Remove the stack of paper from the ADF input
tray.
Basic Guide
Basic Troubleshooting
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