Epson TM-S9000MJ Page 47 Technical Reference Manual Download

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Chapter 1 Product Overview

Reliability

Cut sheet

paper unit

Life

including reading of

checks and ID cards

2 million sheets

ASF

2 million sheets

Print head

6 billion shots/nozzles

MTBF

180,000 hours

MCBF

4,940,000 processes

Roll paper unit

Life

Printer mechanism

(excluding the print

head and autocutter)

20 million lines (printing): when printing

10 lines and feeding 5 lines is repeated

with 4.23 mm line spacing.

Print head

150 million pulses, 150 km

Autocutter

2 million cuts: when using specified

original paper type PD150R, PD160R.

MTBF

360,000 hours

MCBF

96 million lines

Summary of Contents for TM-S9000MJ

Page 1: ...setup and installation of the product Describes how to handle the product Describes features and general specifications for the product Technical Reference Guide Describes the interface and character code tables M00046002 Rev C Product Overview Setup Application Development Information Handling Appendix ...

Page 2: ...ffiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions S...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ... multiple loads on the power outlet Overloading the outlet may lead to fire Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble o...

Page 5: ...nnect cables in ways other than those mentioned in this manual Different connections may cause equipment damage or fire Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire Do not place heavy objec...

Page 6: ...elopment and design of scanner applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Appendix Specifications of USB Interface Character Code Tables ...

Page 7: ...14 Connectors 16 Offline 17 Processing Modes for Cut Sheet Paper 18 High Speed Mode 18 Confirmation Mode 20 Selectable Functions for Processing Cut Sheet 24 Error Status 26 Automatically Recoverable Errors 26 Recoverable Errors 27 Unrecoverable Errors 28 NV Memory Non Volatile Memory 29 NV Graphics Memory 29 User NV Memory 29 Memory Switches 29 R E Receipt Enhancement 30 User defined Page 30 Maint...

Page 8: ...Connecting the Product to the Host Computer 52 Connecting the Power Supply Unit 53 Installing and Replacing the Ink Cartridge 54 Installing and Replacing the Roll Paper 56 Connecting the Cash Drawer 57 Connecting the Drawer Kick out Cable 57 Setting the Memory Switches and R E 59 Functions 60 Application Development Information 64 Software 64 Operating Environment 64 Software for Windows 65 Softwa...

Page 9: ...g Magnetic Stripe Cards 81 Cleaning 82 Cleaning the Thermal Head 82 Cleaning the Ink Jet Head 82 Cleaning the MICR Head 83 Cleaning the Scanner 83 Cleaning the Product Case 84 Troubleshooting 86 Error LED Is On or Flashing 86 Paper or ID Card Is Jammed 86 Printout Is Faint 87 Reading Scanning Is not Normal 87 Roll Paper Cover Will not Open 88 Preparing for Transport 89 Install the transportation c...

Page 10: ... 3 PC860 Portuguese 96 Page 4 PC863 Canadian French 97 Page 5 PC865 Nordic 98 Page 16 WPC1252 99 Page 17 PC866 Cyrillic 2 100 Page 18 PC852 Latin2 101 Page 19 PC858 Euro 102 Page 255 User Defined Page 103 International Character Sets 104 ...

Page 11: ...haracter reader E13B CMC7 supported by the driver ICapturing image on the face and back of cut sheet paper and personal ID such as driver s license Capability in obtaining binary only cut sheet paper is supported grayscale color and infrared light source images Auto sheet feeder Double feed detection for cut sheet paper Function to judge improper insertion of checks IQA Image Quality Assurance Sup...

Page 12: ...ute Color EDG Epson Dark Gray Attachments Thermal roll paper for operation check USB cable 2 dedicated ink cartridges Model SJIC18 K AC cable AC adapter Setup Guide User s Manual May not be included depending on the product model Processing speed Number of document pockets MSR USB Type A connectors 110 dpm 1 pocket Installed Installed Not installed Not installed 2 pockets Installed Installed Not i...

Page 13: ...r Roll paper cover MSR Sub pocket Rear cover open lever Main pocket Rear cover Pocket guide Pocket guide Ink cartridge cover ASF guide Power button MICR cover open lever Scanner cover open lever MICR cover Scanner cover Two pocket model MSR equipped model See Control Panel on page 14 ...

Page 14: ...ly is turned off Error LED Orange Lights when the product is offline except during paper feeding using the Feed button during self test and during ink jet head cleaning Flashes when an error occurs For details about the flash codes see Error Status on page 26 Goes out during regular operation online Be sure not to turn off the product or open the covers while the Power LED is flashing Power LED Er...

Page 15: ... or removal Goes out except for the cases above Ink LED Orange Lights when no ink cartridge is installed or it is time to replace the ink cartridge Flashes when ink is low Goes out when the ink cartridge is installed and remaining ink is enough Cleaning button Pressing this button for 3 seconds or more starts the ink jet head cleaning See Cleaning the Ink Jet Head on page 82 Paper LED Orange Light...

Page 16: ... the lower rear of the product Power supply connector Connects the power supply unit Drawer kick out connector Connects the cash drawer USB connector Type B Connects the product with the host computer USB connectors Type A Connects USB devices Factory option 1 2 3 4 ...

Page 17: ...l paper cover MICR cover Rear cover Scanner cover While the roll paper is fed using the FEED button When no ink cartridge is installed When it is time to replace the ink cartridge During self test During the ink jet head cleaning When an error has occurred During macro command execution When the product stops printing on the roll paper due to a roll paper end For MSR equipped models reading magnet...

Page 18: ...hether to continue processing based on conditions specified prior to scanning For detailed information about processing modes see the TM S9000MJ API Reference Guide Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Ejection of the document Fed from the ASF Check for double feeding MICR reading Fed from the ASF Check for double feeding MICR readin...

Page 19: ...cket is required to be switched and the document is long In that case the processing slows down First document Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Backward paper feeding Switching of the pocket Ejection of the document Second document Third document Fed from the ASF Check for double feeding Ejection of the document Fed from the ASF ...

Page 20: ...the next document while ejecting the current document into a pocket First document Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding Ejection of the document Second document Third document Fed from the ASF Check for double feeding Ejection of the document Fed from the ASF Stop of paper feeding Waits for a command from the ap...

Page 21: ...ion and ejects it into a pocket First document Second document Third document Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding Backward paper feeding Switching of the pockets Ejection of the document Fed from the ASF Check for double feeding Ejection of the document Fed from the ASF Switching of the pockets 1 2 1 Waits for ...

Page 22: ... First document Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding Ejection of the document Second document Third document Fed from the ASF Check for double feeding Ejection of the document Fed from the ASF Stop of paper feeding Ejection of the document Waits for a command from the application ...

Page 23: ...osition and ejects it into the sub pocket First document Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding Backward paper feeding Switching of the pockets Ejection of the document Second document Third document Fed from the ASF Check for double feeding Ejection of the document Fed from the ASF Switching of the pockets 2 1 1 ...

Page 24: ...ric endorsement Does not perform electric endorsement When the ejection pocket is near full the documents are automatically ejected to the other pocket Processing Mode High speed mode This mode specifies whether or not to use Pocket ejection or Processing continuance depending on the conditions set before scanning starts This allows the application to operate at high speed as it does not need to s...

Page 25: ...sing Modes Judgment Description High speed mode Judged by F W Since operations can be performed with judgment by the firmware without judgment by the host computer operations can be performed at a high speed However back feeding occurs when ejecting the document into the sub pocket for two pocket models Therefore the speed decreases when the number of sub pocket ejections increases Judged by Drive...

Page 26: ...t be set to auto recoverable error 2 If a drive circuit error occurs because of extreme temperatures it is an unrecoverable error Error Error description Error LED flash code Recovery measure Roll paper cover open error 1 While printing on the roll paper the roll paper cover was opened Close the roll paper cover Print head high temperature error 2 The temperature of the print head is extremely hig...

Page 27: ... a command after the error cause is eliminated Cut sheet paper jam error The check is not ejected after feeding a specified amount of paper Feeding from the ASF failed A cut sheet paper card jam was detected Too short long paper was detected Recovers with a command after the error cause is eliminated Cut sheet paper feed error Double feeding of cut sheet paper occurred Cut sheet paper was inserted...

Page 28: ...tly High voltage error The power supply voltage is extremely high Low voltage error The power supply voltage is extremely low CPU execution error The CPU executes an incorrect address Communication device error USB does not work correctly IJ mechanism error Ink jet print mechanism does not work correctly Double feeding detector noise error The double feeding detector detected a noise Double feedin...

Page 29: ...n the TM S9000 Utility or NV graphics memory print mode User NV Memory You can store and read text data for multiple purposes such as for storing a note including customizing or maintenance information of the printer Memory Switches With the memory switches which are software switches for the printer you can configure various settings of the printer For information about the memory switches see Se...

Page 30: ...ou can also print characters not resident in the printer Maintenance Counter With this function printer information such as the number of lines fed the count of thermal head energizing and printer operation time after the printer starts working is automatically stored in NV memory You can read or reset the information with the TM S9000 Utility or the API of the TM S9000 Driver to use it for period...

Page 31: ...lative 1000 shots Number of head shots for ink jet Column B Resettable Cumulative 1000 shots Count of pump motor operations Resettable Cumulative Count Count of autocutter drive Resettable Cumulative Count Count of ASF feeding Resettable Cumulative Count Count of cut sheet paper scanning Resettable Cumulative Count Count of card scanning Resettable Cumulative Count Count of magnetic ink character ...

Page 32: ... warps Two pocket model Main pocket 100 sheets or fewer when the paper thickness is 0 13 mm or less However the total thickness must be 13 mm or less including warps Sub pocket 50 sheets or fewer when the paper thickness is 0 13 mm or less However the total thickness must be 6 5 mm or less including warps MICR reader Reading method Permanent magnetic bias Supported fonts E13B CMC7 Alphabetic chara...

Page 33: ...pe A Type B compliance USB 2 0 communication speed Hi Speed 480 Mbps Full Speed 12 Mbps Ink cartridge Exclusive ink cartridge SJIC18 K Color of ink Black Power supply Specified AC adapter Operating voltage DC 24 V 7 The specified processing speed is not achievable when using USB Full Speed ...

Page 34: ...rint height 50 80 mm 2 00 in Printable lines Font A 12 lines maximum Font B 16 lines maximum Line spacing Default Approx 4 23 mm 1 6 in Print width 100 to 215 mm 3 94 to 8 46 in depends on the paper width Characters per line Font A 59 to 126 depends on the paper width Font B 78 to 169 depends on the paper width Character spacing Font A 0 28 mm 0 01 in 2 dots Font B 0 28 mm 0 01 in 2 dots Maximum p...

Page 35: ...in The printing speed above is the value when the product prints with the standard print density level at 24 V and 25 C However the printing speed changes automatically depending on the condition of the supply voltage or the head temperature The maximum printing speed above may not be achieved depending on the type of interface the setting of data transmission speed and the combination of control ...

Page 36: ...user defined page International characters 16 sets Character structure Font A 12 24 including 2 dot horizontal spacing Font B 9 17 including 2 dot horizontal spacing Character size W H Font A Standard 1 41 3 39 Double height 1 41 6 77 Double width 2 82 3 39 Double height Double width 2 82 6 77 Font B Standard 0 99 2 40 Double height 0 99 4 80 Double width 1 98 2 40 Double height Double width 1 98 ...

Page 37: ...d white TIFF BMP 256 level grayscale TIFF JPEG BMP Raster Image size H W Max 109 728 mm 4 32 in 4 Max 255 0 mm 10 04 in 5 When using the driver s auto size function the scanning area is approximately equivalent to the document size Image quality Complies with IQA Image Quality Assurance formulated by FSTC Financial Services Technology Consortium Deskewing images Deskews the image on the skewing do...

Page 38: ... can be obtained is maximum 235 mm 9 25 in margin to ensure image obtainment MSR Factory Option Cut sheet paper See Cut sheet paper on page 39 ID card Type ISO IEC7810 compliant without embossed effect Size H W 53 92 to 54 18 mm 2 12 to 2 13 in 85 47 to 85 90 mm 3 36 to 3 38 in Thickness 0 5 to 0 84 mm 0 02 to 2 13 in Warpage 2 mm maximum ISO IEC7810 Recognition method Two frequency coherent phase...

Page 39: ...edges warps or wrinkles Otherwise a paper jam may occur Since the paper sensors use a reflective photo sensor do not use paper that has holes translucency or areas whose reflection ratio is less than 40 in the area shown in the figure below Do not insert paper that has clips staples or other objects Doing so may cause a paper jam MICR reading error or damage to the MICR head or scanner head The pa...

Page 40: ...50KS E TF60KS E NIPPON Paper Industries Co Ltd PD150R PD160R PD190R OJI Paper Mfg Co Ltd P220AGB 1 Mitsubishi Paper Mills Limited P30023 P31023 P35023 Kanzaki specialty Papers AF50KS E Jujo Thermal Oy F5041 Mutsubishi HiTec KT55F20 KT48F20 Koehler Paper Group Paper must not be pasted to the roll paper core If paper other than the specified paper is used serious problems may occur such as the print...

Page 41: ...sition is set from the top of the paper When the printing start position is set from the end of the paper In the area that is 40 mm away from the end of the paper print may be deformed 50 8 mm 18 mm 10 mm 10 mm Check insertion direction 50 8 mm 18 mm 10 mm Check insertion direction 60 8 mm ...

Page 42: ...or the first line of the next receipt To prevent dot displacement after cutting feed paper approximately 1 mm 14 360 in or more before printing When operating the autocutter after leaving the product unused for some time feed paper 40 mm 1 57 in or longer to prevent paper jams in the autocutter unit 72 20 mm 2 84 in 79 50 0 50 mm 3 13 0 02 in 3 70 2 00 mm 0 15 0 079 in All the numeric values are t...

Page 43: ...lity of the scanned image may be decreased in the area c No 12345 pay to the order of Dollars MICR character Image height Max 109 728 Image width Max 255 0 mm c 2 37 a 10 0 b 10 0 Paper inserting direction Image width Max 255 0 mm Image height Max 109 728 c 2 37 a 10 0 Paper inserting direction b 10 0 Front Back All the numeric values are typical ...

Page 44: ...44 ID card Insertion direction Backward feeding 107 357 mm Max 116 mm 10 mm 49 3 mm 10 mm Scanning direction Paper path for check 3 9 mm 61 976 mm 109 728 mm ...

Page 45: ...for Electric Endorsement MICR read width Max 241 mm Reading starting position of MICR 3 mm from the paper edge Max 12 7 mm Readable width of paper Max 235 mm Readable MICR width Max 225 mm Paper inserting direction 120 235 Units mm 60 106 4 mm Front or Back ...

Page 46: ... operating temperature and humidity range below Storage Factory packing 20 60 C 4 140 F 5 85 RH without condensation 120 hours or less at 20 4 F or 60 C 140 F Maximum absolute rated temperature 70 C 158 F This temperature must never be exceeded during operation or storage Humidity 80 55 20 10 27 35 Temperature C ...

Page 47: ...TBF 180 000 hours MCBF 4 940 000 processes Roll paper unit Life Printer mechanism excluding the print head and autocutter 20 million lines printing when printing 10 lines and feeding 5 lines is repeated with 4 23 mm line spacing Print head 150 million pulses 150 km Autocutter 2 million cuts when using specified original paper type PD150R PD160R MTBF 360 000 hours MCBF 96 million lines ...

Page 48: ...Height Approximately 177 0 mm 6 97 in Width Approximately 250 0 mm 9 84 in Depth Approximately 374 8 mm 14 76 in Mass Approximately 5 0 kg 11 00 lb Two pocket model Height Approximately 177 0 mm 6 97 in Width Approximately 275 0 mm 10 83 in Depth Approximately 409 8 mm 16 13 in Mass Approximately 5 0 kg 11 00 lb ...

Page 49: ...Chapter 1 Product Overview 49 1 Unit mm ...

Page 50: ...the setup flow of the product 1 Installing the Product page 51 3 Connecting the Power Supply Unit page 53 2 Connecting the Product to the Host Computer page 52 4 Installing and Replacing the Ink Cartridge page 54 5 Installing and Replacing the Roll Paper page 56 6 Connecting the Cash Drawer page 57 7 Setting the Memory Switches and R E page 59 ...

Page 51: ...etic fields to avoid decreasing the MICR recognition rate Especially when you install the product near a display device check the recognition rate of the MICR reader Leave enough space around the product to open the covers the pocket guide and the ASF guide To prevent a paper jam do not prevent paper from being ejected from the paper exit Make sure cords and foreign objects are not caught in the p...

Page 52: ...onnect the USB cable to the USB Type B connector 2 Connect the USB cable to the host computer Be sure to install the driver before connecting the product to the host computer Be sure to use the USB cable that is included with the product Fix the USB cable with the cable hook to prevent the USB cable from falling off ...

Page 53: ...the DC cable of the AC adapter to the power supply connector on the product 3 Insert the AC cable plug into a socket WARNING Be sure to use the specified AC adapter only Connection to an improper power source may cause fire or shock Should a fault ever occur in the AC adapter immediately turn off the power to the product and remove the power supply cable from the wall socket ...

Page 54: ...he ink cartridge itself A used cartridge may have some ink on the convex part of the bottom of the cartridge Avoid touching that part to keep your hands clean Dispose of the used ink cartridges according to the laws or regulations in your country and region To transport or store this product for a long period after once using this product make sure the ink cartridge is installed in the product Whe...

Page 55: ...ks in place 6 Close the ink cartridge cover When you first use the product installing an ink cartridge begins charging the ink supply Ink charging takes approximately four minutes and Power LED flashes during that time 7 Make sure the Power LED turns on after flashing Do not tilt the product during ink charging to avoid ink leakage Be sure not to turn off the product or open the covers while the P...

Page 56: ...aper 1 Open the roll paper cover See Opening the Roll Paper Cover on page 74 2 If there is a used roll paper core remove it 3 Insert the roll paper in the correct direction 4 Pull out some paper and close the roll paper cover Use paper that meets the specification See Paper Specifications on page 39 ...

Page 57: ...ick out connector When the drawer open close signal is used a switch must be provided between drawer kick out connector pins 3 and 6 The resistance of the load such as a drawer kick out solenoid must be 24 or more or the input current must be 1A or less Be sure to use the 24V power output on drawer kick out connector pin 4 for driving the equipment Use a shield cable for the drawer connector cable...

Page 58: ...58 Drawer Connection Circuitry F G 24V With shielded Drawer kick out connector Printer side User side drawer kick out side Drawer open close switch Drawer kick out solenoid Control device 1 2 3 4 5 6 ...

Page 59: ...e wake up Roll paper cover open during printing Customized Values Print density roll paper Cut paper when the cover is closed Roll Paper Reduction Settings Multi tone print density Time to check ink head cleaning Top margin for validation Left margin for validation Top margin for cut sheet paper Left margin for cut sheet paper Time to enter power saving mode Receipt Enhancement Top Bottom logo pri...

Page 60: ...evel 7 Depending on the paper type it is recommended to set the print density as shown in the table below to keep the print quality Original paper type Density level AF50KS E 4 85 TF50KS E P220AGB 1 5 90 P35023 6 95 TF60KS E PD150R PD160R PD190R KT48F20 KT55F20 F5041 7 100 P30023 P31023 8 105 When the print density setting is too dark the printing speed tends to drop When the print density setting...

Page 61: ... 25 50 or 75 Multi tone print density Selectable from levels 1 to 13 70 130 initial setting level 7 Depending on the paper type it is recommended to set the print density Time to check ink head cleaning Time hh mm is settable initial setting 20 00 Validation settings Top margin initial setting 0 When the print density setting is too dark the printing speed tends to drop When the print density sett...

Page 62: ...ng mode Settable from 100ms 3600s initial setting 3000 5 minutes Top Bottom logo print setting Key code Selectable from key codes of registered logos Alignment Left Center Right Print top logo when paper is cut Disable Enable initial setting Top margin dots Left margin dots 50 8 mm 18 mm Print Area 10 mm 10 mm Paper feed direction ...

Page 63: ...Chapter 2 Setup 63 2 Print top logo when device is powered on Disable initial setting Enable Print top logo when cover is closed Disable Enable initial setting ...

Page 64: ...or the equivalent Memory At least 512 MB or above the minimum operating system requirement HDD Free space of more than 30 MB before installing the driver Interface USB 2 0 Hi speed Recommended Specification CPU At least Intel Core 2 Duo 1 8 GHz or the equivalent Memory At least 1 GB or above the minimum operating system requirement HDD Free space of more than 30 MB before installing the driver Int...

Page 65: ... the serial parallel interface Use this driver when you use applications that directly send control commands to printers connected with the serial parallel interface This driver supports the print function only The scanner function is not available TM S9000 TWAIN Wrapper Use this software to control the TM S9000MJ using TWAIN the standard interface for scanners Use it together with the TM S9000 Dr...

Page 66: ... web site http www epson com support For customers in other countries go to the following web site http download epson biz com service posyy Software Description SANE Backend Use this software to control the TM S9000MJ using the main scanner interface for Linux CUPS Driver This is a printer driver for Linux Core API Layer CUPS SANE Back End TM S9000M J SANE Front End Im age App Print App ...

Page 67: ...Mode page 72 Self test Mode In the self test mode the printer prints the current status of the printer and resident characters as a test print on the cut sheet paper or roll paper You can confirm the following information with the status print Firmware version Buffer capacity Handshaking operation busy condition Automatic line feed CR command function Resident character Power on status Receipt cov...

Page 68: ...t of a rolling pattern using only the built in character set complete After printing the following message the printer is initialized and returned to the normal mode completed Starting the status print and test print on the roll paper Follow the steps below to start a status print and test print on the roll paper 1 Install the roll paper 2 Close all covers 3 While pressing the Feed button turn on ...

Page 69: ...ion number of dots in Y direction NV graphics data Starting the NV graphics print mode on the cut sheet paper Follow the steps below to run this mode 1 With the ink cartridge cover opened while pressing the Cleaning button turn on the printer Keep pressing the button until the Error LED lights 2 Press the Cleaning button twice 3 Close the ink cartridge paper cover The printer starts printing the N...

Page 70: ...paper 2 With the roll paper cover opened while pressing the Feed button turn on the printer Keep pressing the button until the Error LED lights 3 Press the Feed button twice 4 Close the roll paper cover The printer starts printing the NV graphics information 5 Turn the power off The printer returns to the normal mode ...

Page 71: ... settings for automatic top bottom logo Starting the R E information print mode Follow the steps below to run this mode 1 Install the roll paper 2 With the roll paper cover opened while pressing the Feed button turn the power on Keep pressing the Feed button until the Error LED lights 3 Press the Feed button four times 4 Close the roll paper cover The printer starts printing the R E information 5 ...

Page 72: ...tch setting mode Follow the steps below to run this mode 1 Install the roll paper 2 With the roll paper cover opened while pressing the Feed button turn the power on Keep pressing the button until the Error LED lights 3 Close the roll paper cover The printer starts printing instructions Follow them After one setting has been completed the printer stores the setting and then starts initializing Aft...

Page 73: ...o turn on the product press the power button on the front side of the product Turning Off To turn off the product press the power button for 3 seconds or more until Power LED goes off When turning off the product make sure the AC cable is connected to the product and a wall socket and always use the power button Power button ...

Page 74: ...paper cover and pull it up to open it Opening the Ink Cartridge Cover Put your finger under the left side of the ink cartridge cover and pull it up to open it Do not open the covers while processing is in progress If the roll paper cover will not open see Roll Paper Cover Will not Open on page 88 ...

Page 75: ...4 Handling 75 4 Opening the MICR Cover Pull the MICR cover open lever and pull the MICR cover outward to open it Opening the Rear Cover Pull the rear cover open lever and pull the rear cover outward to open it ...

Page 76: ...76 Opening the Scanner Cover Pull the scanner cover open lever and pull the scanner cover outward to open it ...

Page 77: ...ection ejects the processed cut sheet paper Important Notes on Processing Cut Sheet Paper Use cut sheet paper that meets the specifications See Paper Specifications on page 39 Do not use copy paper or other multi ply paper Make sure that the cut sheet paper has no curl bending especially on the corners warpage or wrinkles Do not use checks with paper clips staples adhesive tape or other foreign ma...

Page 78: ...ease it immediately Set the sheets with the face on which you want to print facing inside To scan checks or read the magnetic ink characters with MICR set the sheets with the part of the magnetic ink characters facing outside and down To set multiple sheets align them neatly on the bottom right insertion side corner If the sheets are inserted without being aligned they may not be fed at all or a p...

Page 79: ...r jam do not leave more than 100 sheets in the pocket for two pocket models 100 sheets in the main pocket and 50 sheets in the sub pocket while processing cut sheet paper For two pocket models paper may be ejected separately into the main pocket and the sub pocket depending on your application 1234780 1234567890 ...

Page 80: ...d from the slot Use an ID card that meets the specifications See Paper Specifications on page 39 Make sure that the ID card is flat and does not have excessive bending cracks folds or embossing Do not touch the external terminal when using an IC card When the ID card is feeding a part of it comes out of the card carrier slit at the back of the product Be sure not to block this slit Do not touch th...

Page 81: ...ic stripe card check the insertion direction with the arrow on the card and swipe it through the slit downward or upward with the magnetic stripe on the card facing inside and down The buzzer beeps once when reading succeeds and beeps three times when it fails Use a magnetic stripe card that meets the specification See MSR Factory Option on page 38 ...

Page 82: ...t or uneven although the Ink LED is not on or flashing the ink jet head may need to be cleaned To start the ink jet head cleaning press the cleaning button on the control panel for 3 seconds or more During the cleaning Power LED flashes When Power LED comes on after flashing the ink jet head cleaning is completed CAUTION The thermal head can be very hot after printing Be careful not to touch it an...

Page 83: ...only one time then discard it Cleaning the Scanner If the glass of the scanner gets soiled from ink or paper dust the quality of scanned data may deteriorate Clean the glass every 6 months or every 100 000 passes by following the steps below 1 Open the scanner cover See Opening the Scanner Cover on page 76 It is recommended to clean the MICR head once per week or once every 2 000 sheets for good r...

Page 84: ... cloth lightly dipped in alcohol However never apply any liquid directly to the glass of the scanner 3 Close the scanner cover firmly until it clicks in place Cleaning the Product Case Be sure to turn off the product and wipe the dirt off the product case with a dry cloth or a damp cloth It is recommended to clean the scanner once per week or once every 2 000 sheets for good reading results ...

Page 85: ...Chapter 4 Handling 85 4 CAUTION Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rubber ...

Page 86: ... Turn off the product See Turning Off on page 73 2 Open the roll paper cover See Opening the Roll Paper Cover on page 74 3 Remove the jammed paper 4 Close the roll paper cover CAUTION Do not touch the thermal head because it can be very hot after printing Let it cool before you remove the jammed paper If the roll paper cover will not open see Roll Paper Cover Will not Open on page 88 ...

Page 87: ...age 76 Printout Is Faint Printing on roll paper is faint The thermal head may be dirty See Cleaning the Thermal Head on page 82 to clean the thermal head Printing on cut sheet paper is faint The ink jet head may be dirty See Cleaning the Ink Jet Head on page 82 to clean the ink jet head Reading Scanning Is not Normal Magnetic ink character cannot be read normally The MICR head may be dirty See Cle...

Page 88: ...o return the autocutter blade to the correct position 1 Turn off the product See Turning Off on page 73 2 Open the ink cartridge cover See Opening the Ink Cartridge Cover on page 74 3 Turn the knob of the autocutter blade in the direction of the arrow until you see a pin in the opening of the frame 4 Close the ink cartridge cover ...

Page 89: ...on page 73 2 Open the ink cartridge cover See Opening the Ink Cartridge Cover on page 74 3 Remove it by pulling up the tab on the top of the cartridge while holding the product 4 Install the transportation ink cartridge in the correct direction and push it until it clicks in place 5 Close the ink cartridge cover Pack the scanner 1 Turn off the product See Turning Off on page 73 2 Confirm that Powe...

Page 90: ...tions Overall specifications According to USB 2 0 specifications Transmission speed USB High Speed 480 Mbps USB Full Speed 12 Mbps Transmission method USB bulk USB interrupt transmission Power supply specifications USB self power supply function Current consumed by USB bus 0 mA Overall specifications According to USB 2 0 specifications Transmission speed USB High Speed 480 Mbps USB Full Speed 12 M...

Page 91: ...Appendix 91 Character Code Tables The character code tables show only character configurations They do not show the actual print pattern SP in the table shows a space ...

Page 92: ... 99 s 115 4 EOT DC4 04 20 36 4 52 D 68 T 84 d 100 t 116 5 ENQ NAK 05 21 37 5 53 E 69 U 85 e 101 u 117 6 ACK 06 22 38 6 54 F 70 V 86 f 102 v 118 7 07 23 39 7 55 G 71 W 87 g 103 w 119 8 CAN 08 24 40 8 56 H 72 X 88 h 104 x 120 9 HT 09 25 41 9 57 I 73 Y 89 i 105 y 121 A LF 10 26 42 58 J 74 Z 90 j 106 z 122 B ESC 11 27 43 59 K 75 91 k 107 123 C FF FS 12 28 44 60 L 76 92 l 108 124 D CR GS 13 29 45 61 M ...

Page 93: ...196 212 Σ 228 244 5 à 133 ò 149 Ñ 165 181 197 213 σ 229 245 6 å 134 û 150 a 166 182 198 214 μ 230 246 7 ç 135 ù 151 o 167 183 199 215 τ 231 247 8 ê 136 ÿ 152 168 184 200 216 Ф 232 248 9 ë 137 Ö 153 169 185 201 217 Θ 233 249 A è 138 Ü 154 170 186 202 218 Ω 234 250 B ï 139 155 171 187 203 219 δ 235 251 C î 140 156 172 188 204 220 236 n 252 D ì 141 157 173 189 205 221 Φ 237 253 E Ä 142 Pt 158 174 190...

Page 94: ...1 㩏 197 㩟 213 ټ 229 ᤨ 245 6 ت 134 150 㨰 166 㩀 182 㩐 198 㩠 214 پ 230 ಽ 246 7 ث 135 151 㨱 167 㩁 183 㩑 199 㩡 215 ٽ 231 247 8 ز 136 152 㨲 168 㩂 184 㩒 200 㩢 216 232 ޥ 248 9 ر 137 153 㨳 169 㩃 185 㩓 201 㩣 217 233 Ꮢ 249 A ذ 138 154 㨴 170 㩄 186 㩔 202 㩤 218 234 250 B د 139 155 㨵 171 㩅 187 㩕 203 㩥 219 235 251 C خ 140 ؐ 156 㨶 172 㩆 188 㩖 204 㩦 220 236 252 D ح 141 ؑ 157 㨷 173 㩇 189 㩗 205 㩧 221 237 ੱ 253 E ج 14...

Page 95: ...õ 228 244 5 à 133 ò 149 Ñ 165 Á 181 197 ı 213 Õ 229 245 6 å 134 û 150 a 166 Â 182 ã 198 Í 214 μ 230 246 7 ç 135 ù 151 o 167 À 183 Ã 199 Î 215 þ 231 247 8 ê 136 ÿ 152 168 184 200 Ï 216 Þ 232 248 9 ë 137 Ö 153 169 185 201 217 Ú 233 249 A è 138 Ü 154 170 186 202 218 Û 234 250 B ï 139 ø 155 171 187 203 219 Ù 235 251 C î 140 156 172 188 204 220 ý 236 252 D ì 141 Ø 157 173 189 205 221 Ý 237 253 E Ä 142 ...

Page 96: ...28 244 5 à 133 ò 149 Ñ 165 181 197 213 σ 229 245 6 Á 134 Ú 150 a 166 182 198 214 μ 230 246 7 ç 135 ù 151 o 167 183 199 215 τ 231 247 8 ê 136 Ì 152 168 184 200 216 Ф 232 248 9 Ê 137 Õ 153 Ò 169 185 201 217 Θ 233 249 A è 138 Ü 154 170 186 202 218 Ω 234 250 B Í 139 155 171 187 203 219 δ 235 251 C Ô 140 156 172 188 204 220 236 n 252 D ì 141 Ù 157 173 189 205 221 Φ 237 253 E Ã 142 Pt 158 174 190 206 22...

Page 97: ...196 212 Σ 228 244 5 à 133 Ï 149 165 181 197 213 σ 229 245 6 134 û 150 166 182 198 214 μ 230 246 7 ç 135 ù 151 167 183 199 215 τ 231 247 8 ê 136 152 Î 168 184 200 216 Ф 232 248 9 ë 137 Ô 153 169 185 201 217 Θ 233 249 A è 138 Ü 154 170 186 202 218 Ω 234 250 B ï 139 155 171 187 203 219 δ 235 251 C î 140 156 172 188 204 220 236 n 252 D 141 Ù 157 173 189 205 221 Φ 237 253 E À 142 Û 158 174 190 206 222 ...

Page 98: ... 244 5 à 133 ò 149 Ñ 165 181 197 213 σ 229 245 6 å 134 û 150 a 166 182 198 214 μ 230 246 7 ç 135 ù 151 o 167 183 199 215 τ 231 247 8 ê 136 ÿ 152 168 184 200 216 Ф 232 248 9 ë 137 Ö 153 169 185 201 217 Θ 233 249 A è 138 Ü 154 170 186 202 218 Ω 234 250 B ï 139 ø 155 171 187 203 219 δ 235 251 C î 140 156 172 188 204 220 236 n 252 D ì 141 Ø 157 173 189 205 221 Φ 237 253 E Ä 142 Pt 158 174 190 206 222 ...

Page 99: ... 165 μ 181 Å 197 Õ 213 å 229 õ 245 6 134 150 166 182 Æ 198 Ö 214 æ 230 ö 246 7 135 151 167 183 Ç 199 215 ç 231 247 8 ˆ 136 152 168 184 È 200 Ø 216 è 232 ø 248 9 137 153 169 185 É 201 Ù 217 é 233 ù 249 A Š 138 š 154 a 170 o 186 Ê 202 Ú 218 ê 234 ú 250 B 139 155 171 187 Ë 203 Û 219 ë 235 û 251 C Œ 140 œ 156 172 188 Ì 204 Ü 220 ì 236 ü 252 D SP 141 SP 157 173 189 Í 205 Ý 221 í 237 ý 253 E Ž 142 ž 158...

Page 100: ...5 Е 133 Х 149 е 165 181 197 213 х 229 ї 245 6 Ж 134 Ц 150 ж 166 182 198 214 ц 230 Ў 246 7 З 135 Ч 151 з 167 183 199 215 ч 231 ў 247 8 И 136 Ш 152 и 168 184 200 216 ш 232 248 9 Й 137 Щ 153 й 169 185 201 217 щ 233 249 A К 138 Ъ 154 к 170 186 202 218 ъ 234 250 B Л 139 Ы 155 л 171 187 203 219 ы 235 251 C М 140 Ь 156 м 172 188 204 220 ь 236 252 D Н 141 Э 157 н 173 189 205 221 э 237 253 E О 142 Ю 158 о ...

Page 101: ... L 149 ą 165 Á 181 197 Ň 213 ň 229 245 6 ć 134 l 150 Ž 166 Â 182 Ă 198 Í 214 Š 230 246 7 ç 135 Ś 151 ž 167 Ě 183 ă 199 Î 215 š 231 247 8 ł 136 ś 152 Ę 168 Ş 184 200 ě 216 Ŕ 232 248 9 ë 137 Ö 153 ę 169 185 201 217 Ú 233 249 A Ő 138 Ü 154 SP 170 186 202 218 ŕ 234 250 B ő 139 Ť 155 ź 171 187 203 219 Ű 235 ű 251 C î 140 t 156 Č 172 188 204 220 ý 236 Ř 252 D Ź 141 Ł 157 ş 173 Ż 189 205 Ţ 221 Ý 237 ř 25...

Page 102: ...44 5 à 133 ò 149 Ñ 165 Á 181 197 213 Õ 229 245 6 å 134 û 150 a 166 Â 182 ã 198 Í 214 μ 230 246 7 ç 135 ù 151 o 167 À 183 Ã 199 Î 215 þ 231 247 8 ê 136 ÿ 152 168 184 200 Ï 216 Þ 232 248 9 ë 137 Ö 153 169 185 201 217 Ú 233 249 A è 138 Ü 154 170 186 202 218 Û 234 250 B ï 139 ø 155 171 187 203 219 Ù 235 251 C î 140 156 172 188 204 220 ý 236 252 D ì 141 Ø 157 173 189 205 221 Ý 237 253 E Ä 142 158 174 1...

Page 103: ... SP 229 SP 245 6 SP 134 SP 150 SP 166 SP 182 SP 198 SP 214 SP 230 SP 246 7 SP 135 SP 151 SP 167 SP 183 SP 199 SP 215 SP 231 SP 247 8 SP 136 SP 152 SP 168 SP 184 SP 200 SP 216 SP 232 SP 248 9 SP 137 SP 153 SP 169 SP 185 SP 201 SP 217 SP 233 SP 249 A SP 138 SP 154 SP 170 SP 186 SP 202 SP 218 SP 234 SP 250 B SP 139 SP 155 SP 171 SP 187 SP 203 SP 219 SP 235 SP 251 C SP 140 SP 156 SP 172 SP 188 SP 204 ...

Page 104: ...taly Spain I Japan Norway Denmark II Spain II Latin America Korea Slovenia Croatia China 23 24 25 2A 40 5B 5C 5D 5E 60 7B 7C 7D 7E à ç é ù è Ä Ö Ü ä ö ü β Æ Ø Å æ ø å É Ä Ö Å Ü é ä ö å ü é ù à ò è ì Pt Ñ ñ É Æ Ø Å Ü é æ ø å ü É Æ Ø Å Ü é æ ø å ü á Ñ é í ñ ó ú á Ñ é ü í ñ ó ú W Ž Š Đ Ć Č ž š đ ć č Ұ ...

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