Epson Stylus Photo785EPX, Service Manual

Page: 58 / 192

EPSON Stylus PHOTO 895/785EPX/915/825 Revision B
Troubleshooting Troubleshooting with LED Error Indications 58
Following table describes the possible causes when the error is indicated with
LED and LCD, or troubles in other conditions.
Table 3-5. Error Condition and possible cause
Symptom Possible Cause Check table
Paper out error indication
(Paper is not loaded
correctly)
• The friction of the LD roller is lowered due
to the paper dust.
• The clutch mechanism is broken.
• Tension spring 0.143 come off in the clutch
mechanism.
• Compression spring 4.8 comes off.
• Tip of Change lever has any damage.
• ASF motor is broken.
Table 3-6
"Paper out error
indication"
Paper jam error indication
• Star wheel assembly is not assembled on the
Paper eject frame.
• The Spur gear 25.6 is not assembled
correctly.
• The paper guide front is not assembled
correctly or has any damage.
• The PE detection lever dose not move
smoothly.
Table 3-7
"Paper jam
error
indication"
No ink cartridge error / No
ink error
• Ink cartridge installation faulty.
• Head FFC connection faulty.
• Ink cartridge CSIC faulty.
Table 3-8 "No
Ink Cartridge or
Ink Out error
indication"
Multiple papers are always
loaded
• The paper return plate dose not work
correctly.
Table 3-9
"Multiple
papers are
always loaded"
Paper is always loaded
without any print job
• The Change lever is broken in the Clutch
mechanism.
Table 3-10
"Paper is
always loaded
without any
print job"
Maintenance request error
• Count up of the protection counter
Table 1-7
"Special
Setting Mode"
Fatal error indication
• HP sensor lever or PE sensor lever dose not
move smoothly.
• HP/PE sensor is defective.
• CR motor is defective.
• ASF motor is defective.
• Main board is defective.
• Printer Housing dose not secured with screw
on -the printer mechanism.
Table 3-11
"Fatal Error
indication"
Any error indication is not
displayed. But the paper is
not loaded completely.
• PF motor is defective.
• PF motor is disengaged from the PF roller
gear.
Table 3-12
"Paper is not
loaded
completely
without any error
indication"
Any error indication is not
displayed. But, the paper is
not ejected completely.
Paper jam dose not occur.
• Paper eject roller gear is disengaged from the
pump’s gears.
• The Paper eject frame is not assembled in the
Paper eject frame.
Table 3-13
"Paper is not
ejected
completely
without any
error
indication"
Dot missing occur and it is
not recovered with CL
• Pump unit dose not absorb the ink from the
printhead.
• Cap unit dose not stick on the surface of the
printhead completely.
• The printhead is broken.
• The head FFC has any damage.
• The main board is defective.
Table 3-14
"Dot missing
occur and it is
not recovered
with CL"
Table 3-5. Error Condition and possible cause
Symptom Possible Cause Check table