Epson Stylus CX3100 Service Manual Download Page 18

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EPSON Stylus CX3100/3200

Revision A

Troubleshooting

Troubleshooting at Unit Level

3.1 Troubleshooting at Unit Level

By following this troubleshooting procedure, when some trouble has occurred, you can
easily identify the unit which is the cause of the trouble, from its observation.

Table 3-1

and

Table 3-2

list the observations of various troubles. Once the type of the trouble has

been identified, refer to the flowchart for that trouble.

The flowchart shown in Figure 3-1 outlines the troubleshooting procedure.

NOTE:

See

page 33

for troubleshooting for motors and sensors.

Figure 3-1. Troubleshooting Flowchart

Identifying the Trouble

Table 3-1 "LCD Indication"

Table 3-2 "Observations and Troubleshooting Flowcharts"

Printer Mechanism

Scanner Mechanism

Disassembly = Chapter 4

Adjustment = Chapter 5

Diagnosing the Following Units

Motor and Sensor

Repair

Repair at Unit Level

Repair at Parts

Level

Summary of Contents for Stylus CX3100

Page 1: ...EPSON StylusCX3100 3200 Scanner Printer Copier SERVICE MANUAL SEOT02002 ...

Page 2: ...ate being informed of them The contents of this manual are subject to change without notice The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpose only and may be trademarks or reg...

Page 3: ...E MUST BE CONNECTED USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS 4 WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED...

Page 4: ...e following additional information for reference Connector pin assignments Electric circuit boards components layout Electrical circuit boards schematics Exploded diagram Parts List Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action Be aware of...

Page 5: ...Revision Status Revision Issued Date Description A Augusut 1 2002 First Release ...

Page 6: ...per feeding is not normally carried out 22 3 1 5 Operation Panel faulty 22 3 2 Troubleshooting for Printer 23 3 3 Troubleshooting for Scanner 30 3 4 Troubleshooting for Motors and Sensors 33 Chapter 4 Disassembly and Assembly 4 1 Overview 35 4 1 1 Precautions 35 4 1 2 Tools 36 4 1 3 Screws 36 4 1 4 Service Dispatch Standard 37 4 2 Disassembly Process 38 4 2 1 Scanner Unit Removal 38 4 3 Scanner Un...

Page 7: ...OM Data Backup 70 5 2 13 Check Pattern Printing 70 5 2 13 1 A4 Plain Paper Printing 70 5 2 14 EEPROM Data 71 5 3 Firmware Uploading 72 Chapter 6 Maintenance 6 1 Overview 75 6 1 1 Cleaning 75 6 1 2 Maintenance of the Scanner 75 6 1 2 1 Lubrication Points of the Scanner TBD 75 6 1 3 Maintenance of the Printer 76 6 1 3 1 Head Cleaning 76 6 1 3 2 Maintenance Error 76 6 1 3 3 Lubrication Points of the ...

Page 8: ...C H A P T E R 1 PRODUCTDESCRIPTION ...

Page 9: ...es the highest standalone copy speed among the same class of the products Standard Copy mode This mode is used for the standard copier function The bottom margin is 14 mm BorderFree Copy mode Photograph copy Small Margin Copy mode The minimum copy margin is 1 5 mm Reduced Minimize Margin Copy mode This mode is basically the same as the standard copy mode but the bottom margin is 3 mm Repeat Copy m...

Page 10: ...ting 20 60 C In the shipment container NOTE 1 month at 40 C or 120 hours at 60 C Humidity no condensation Operating 20 80 RH Non operating 5 85 RH In the shipment container Resistance to physical shock Operating 1 G 1 x 10 3 second Non operating 2 G 2 x 10 3 second In the shipment container Resistance to physical vibration Operating 0 15 G Non operating 0 50 G In the shipment container Table 1 2 C...

Page 11: ...e 4000 million dots nozzle Scan head MCBF 30 000 cycles 1 1 2 6 Acoustic Noise Level 52 dB Standalone copy Plain Paper Normal according to ISO7779 1 1 2 7 Weight and Overall Dimensions Weight 7 5kg Overall Dimensions 475 mm x 389 mm x 235 mm Width x Depth x Height NOTE Neither the rubber feet nor the paper tray is included Figure 1 1 Appearance ...

Page 12: ...cifications 12 1 2 Media Specifications 1 2 1 Black Ink Cartridge Color Black Print capacity 600 pages A4 ISO IEC10561 Letter Pattern at 360 dpi 1 2 2 Color Ink Cartridge Color Magenta Cyan and Yellow Print capacity 300 pages A4 ISO IEC10561 Letter Pattern at 360 dpi ...

Page 13: ...C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 14: ... circuit scanner carriage circuit and control panel circuit 2 1 1 Mechanism 2 1 1 1 Printer Mechanism The printer mechanism comprises the Carriage carrying the print head the CR Motor for driving the carriage in the lateral direction in the printing range the Capping Unit for preventing the print head from drying the PF Motor for transporting the paper the ASF Unit for loading paper by the driving...

Page 15: ...ce and the Scan HP Detector for detecting the position of the scanner carriage unit Figure 2 2 Scanner Mechanism 2 1 2 Electric Circuit The electric circuit boards of Stylus CX3100 3200 are as follows C497MAIN Board main circuit board C497PSB C497PSE Board power supply circuit board This circuit board supplies the following voltages 3 3V For logic 42V Driving power 12V Power to the scanner Scanner...

Page 16: ...29LV800BC PFTN or the equivalent 64Mbit Flash ROM Stores firmware IC2 E05C08 ASIC Motor control Head control Panel sensor input and output control USB I F IC4 RTC9822 EEPROM Storage of default setting and backup of various parameters Reset function Timer function IC7 A6615 CR Motor driver IC11 LB11847 Scanner motor driver IC6 E09A29LA Head drive control IC Supplies COMMON 42 V IC8 K4S641632D 16Mbi...

Page 17: ...C H A P T E R 3 TROUBLESHOOTING ...

Page 18: ...ubles Once the type of the trouble has been identified refer to the flowchart for that trouble The flowchart shown in Figure 3 1 outlines the troubleshooting procedure NOTE See page 33 for troubleshooting for motors and sensors Figure 3 1 Troubleshooting Flowchart Identifying the Trouble Table 3 1 LCD Indication Table 3 2 Observations and Troubleshooting Flowcharts Printer Mechanism Scanner Mechan...

Page 19: ...ting start position and start printing Ink cartridge out Ink end color No Color ink cartridge Press the Color copy button to install new ink cartridge Color ink out Press the Color copy button to begin replacing the ink cartridge Lighting up Move the carriage to the position for replacement by means of the Color or B W copy button and replace the color ink cartridge with a new one After replacemen...

Page 20: ...t is abnormal Dot missing etc Print quality is bad Flowchart 3 3 Paper feeding is not normally carried out Paper feeding is not done Paper jam occurs Paper start up position is not correct Flowchart 3 4 Faulty operation panel Pressing a button does not work Flowchart 3 5 Trouble related to scanner Scanner does not operate normally Refer to Troubleshootingfor Scanner p 30 Start AC power voltage is ...

Page 21: ...er to Disassembly and Assembly on page 34 and Adjustment on page 57 Check whether Head FFC is connected properly to head Replace Ink cartridge with a new one by operation panel Check CR motor and if there is no problem replace main board Start Yes Execute test printing Printing was successfully done No Print quality is normal No No No No No No No Yes Yes Yes Yes Yes Yes Yes End End End Execute pri...

Page 22: ... driving No No No Yes Check whether connector of PF motor is connected to CN7 of main board If it is connected properly replace main board Yes Remove foreign matters if any from paper route Clean rollers on paper route Refer to Maintenance on page 74 Problem is solved Refer to Table 3 5 Yes No End End Yes Operation Panel is connected properly with cable Start No No No Yes Yes Yes End Problem is so...

Page 23: ...paper jam error is indicated Select Load Eject from menu and execute it 1 Open the printer cover and remove with hand all the paper inside the printer and all the set paper if there is paper on the way of loading 2 Check that there is no paper in the printer and set paper again and execute paper loading and paper ejection Then this error display will be cleared and if there is print data print ope...

Page 24: ...to Ink Eject tube Pump tube is crashed Check tube with the naked eye Replace the printer mechanism or pump unit Capping unit is faulty Check capping rubber with the naked eye Replace the printer mechanism or capping unit Tube is projecting from cap Check with the naked eye whether tube is projecting from cap Connect the tube correctly Pump tube is entangled in the pump unit When cap assembly slide...

Page 25: ...properly See Table 3 13 Motor Resistance and Check Point on page 33 Replace the CR motor Abnormal carriage operation during printing Carriage does not move smoothly Operate the carriage by hand and check whether carriage moves smoothly Clean the CR guide shaft and lubricate Check tension of timing belt Adjust tension or replace the belt Check whether there is an obstacle in carriage route Remove t...

Page 26: ...are missing Head surface is dirty Dot is missing occurs Repeat cleaning and nozzle checking alternately several times Clean with a swab fixed to a stick Inside of FFC is not connected properly Check FFC by tester Replace the head FFC Head FFC is not connected Check whether Board and Carriage FFC are connected Connect the FFC correctly Faulty Head unit Execute cleaning several times and Check nozzl...

Page 27: ...ide area on the Paper Eject Frame Clean the surface in the carriage slide area and apply a specified amount of G 26 Refer to Maintenance p 74 Paper feeding route is dirty Check whether PF roller is dirty Clean the surface of the PF roller carefully with a soft brush Damaged gear Check whether the following parts are not damaged Combination gear16 21 6 Combination gear 11 6 36 8 Spur gear 73 6 Spur...

Page 28: ...cohol to a post card and clean the roller by the same method as above Check whether the gears for driving the PF roller are engaged correctly Faulty operation of ASF hopper Check ASF hopper operation with the naked eye Replace the ASF Faulty clutch mechanism Check whether clutch mechanism is damaged Replace the clutch mechanism with a new one Multiple sheets of paper are always drawn in Paper Retu...

Page 29: ... 14 Sensor Check on page 33 Replace the PE sensor Faulty CR HP sensor Check CR HP sensor signal level Refer to Table 3 14 Sensor Check on page 33 Head FFC is not connected properly Check whether Head FFC is connected properly Connect the Head FFC Faulty CR motor Check whether CR motor cable is connected properly If there is no problem with cable connection replace the CR motor Check whether the in...

Page 30: ...ceived error status is cancelled Turn the power off once and then turn it on again Scanner open Scanner cover is open Close the cover Table 3 6 Observation of Trouble and Reference for Remedy Observation Description of Trouble Reference for Remedy Even with power turned on the machine does not operate The machine does not operate for initialization Table 3 7 Fatal error occurred Indication error o...

Page 31: ...fective main board 5 Replace the main board Table 3 9 Carriage operates but error indicated Cause Step Check Point Yes No Remedy Upper case of scanner is removed 1 Upper case of scanner is removed Yes Install the upper case Defective main board 2 Replace the main board Defective CR HP sensor 3 Replace the CR HP sensor Table 3 10 Fluorescent lamp does not turn on Cause Step Check Point Yes No Remed...

Page 32: ...12 USB Interface error Cause Step Check Point Yes No Remedy Host PC does not support Windows 98 essentially 1 On Windows open My computer Property Device manager Universal serial bus controller is effective No Change the host Printer driver is not installed correctly 1 On Windows open My computer Property Device manager Printerdriver is not installed in Other devices Yes Delete the driver and inst...

Page 33: ...d Pin 1 3 Pin 2 4 7 8 Ω 10 PF motor CN14 Main board Pin 1 3 Pin 2 4 5 4 Ω 10 Scanner CR motor CN7 Main board Pin 1 2 Pin 3 4 26 Ω 7 Table 3 14 Sensor Check Section Sensor Name Location Signal Level Sensor Status Printer HP PE sensor CN4 Pin 1 2 Off less than 0 7V Out of HP zone No paper On 2 4V and over Within HP zone There is paper Scanner Scanner carriage HP sensor CN2 Pin 1 2 Off less than 0 7V...

Page 34: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...

Page 35: ...r applied strictly follow the instructions in this manual by paying attention in order not to get electric shock Wear protective goggles to protect your eyes from ink If ink gets in your eye flush the eye with fresh water and see a doctor immediately Always wear gloves for disassembly and re assembly to avoid injury from sharp metal edge If ink is fitted to skin flush it out with water and soup If...

Page 36: ...ink can leak Never remove the ink cartridge from the carriage unless this manual specifies to do so When transporting the printer after installing the ink cartridge be sure to pack the printer for transportation without removing the ink cartridge Table 4 1 Tools Tool Name Available from Tool Code Phillips screw driver 2 EPSON 1080532 Phillips screw driver 1 EPSON 1080530 Tweezers EPSON 1080561 Hex...

Page 37: ...sm Glass surface is not dirty OK NG Alien substance is not mixed in the CR movement area OK NG CR mechanism CR smoothly operates OK NG CR operates together with scanner unit OK NG CR makes abnormal sound during its operation OK NG Lamp Lamp normally turns on and white reflection test is done near home position OK NG On line test On line test Operation is normal OK NG Copy Copy Local copy is normal...

Page 38: ...ver to the Middle Housing NOTE Screw tightening torque 0 5 0 7 Nm Figure 4 2 Screw securing the Connector Cover 2 Remove the FFC Cover 3 Disconnect the Harness Grounding Plate from the terminals on the Power Supply Unit Figure 4 3 Harness Grounding Plate 4 Release the harness of the Scanner from the Mini Clamp on the Power Supply Unit START Scanner Unit Removal on page 38 Disassembly of Printer on...

Page 39: ...re 7 Disconnect the four lines of harness of the Scanner Unit from the Main Board CCD harness CN1 HP detector harness CN2 Panel harness CN6 Motor harness CN7 8 Remove the Ferrite Cores from the CCD harness and Panel harness 9 Remove the two right and left screws CBP Tite 3x10 F Ni securing the Scanner Unit to the Middle Housing NOTE Screw tightening torque 0 5 0 7 Nm Figure 4 6 Screws securing the...

Page 40: ...o Scanner Unit Removal on page 38 2 Remove the document cover 3 Remove the four screws CBP Tite 3x10 F Zn securing the hinge to the scanner unit NOTE Screw tightening torque 0 5 0 7 Nm Figure 4 8 Screws securing the Hinge 4 Remove the hinge C A U T I O N Perform disassembly and assembly of the scanner unit in an environment free from dust You are advised to work in a clean room or on a clean bench...

Page 41: ...3x8 F Zb securing the upper housing to the scanner unit NOTE Screw tightening torque TBD Figure 4 9 Screws securing the Upper Housing 4 Disengage the two hooks fastening the upper housing and lower housing Figure 4 10 Hook Position 5 Open the upper housing by lifting it from the rear 6 Insert your hand through the opening and disconnect the harness for the panel from the connector on the panel cir...

Page 42: ...nect the motor harness from the lower housing Figure 4 12 Motor Harness 5 Loosen the timing belt by pushing the driven pulley and remove the timing belt Figure 4 13 Driven Pulley for Timing Belt 6 Remove the three screws CCP Tite 3x8 F Zb securing the motor bracket to the lower housing NOTE Screw tightening torque TBD Figure 4 14 Screws securing the Motor Unit 7 Remove the motor unit C A U T I O N...

Page 43: ...ing 7 Remove the guide shaft from the CCD module 4 3 5 Panel Circuit Board Removal 1 Remove the scanner unit Refer to Scanner Unit Removal on page 38 2 Remove the hinge See Hinge Removal on page 40 3 Remove the upper housing See Upper Housing Removal on page 41 4 Remove the five screws CCP Tite 3x6 F Zb securing the panel circuit board NOTE Screw tightening torque TBD Figure 4 16 Screws securing t...

Page 44: ...ree screws CBP Tite 3x10 F Ni securing the Front Housing to the Middle Housing NOTE Screw tightening torque 0 5 0 7 Nm Figure 4 18 Screws securing the Front Housing 3 Remove the Front Housing 4 Remove the four screws CBP 3x10 F Zn securing the Middle Housing to the Porous Pad Tray START Middle Housing Removal on page 44 Print Head Removal on page 46 Holder Shaft Unit Removal on page 52 Main Board ...

Page 45: ... Shift the Middle Housing rearward slightly and lift it for removal CBP 3x10 CBP 3x10 C A U T I O N After installing the Middle Housing remove the Tube Cover once and make certain that the tube is inserted into the Porous Pad properly Remove the one screw CBP 3x10 securing the Tube Cover and remove the Tube Cover NOTE Screw tightening torque 0 5 0 7 Nm Check that the tube is inserted into the Poro...

Page 46: ...A and B of the FFC Holder and remove the FFC Holder from the Carriage Unit Figure 4 20 Removing the FFC Holder 4 Take off the Head FFC from the holding portion at C of the Carriage Unit 5 Remove the two screws namely one C B P Tite 3x8 F Zn and one C B B Tite W2 2 5x5 F Zb which secure the Print Head to the Carriage Unit Figure 4 21 Screws securing the Print Head C A U T I O N Set the Tube Holder ...

Page 47: ...ing Bi D Adjustment Top Margin Adjustment First Dot Position Adjustment C H E C K P O I N T Installing the Print Head 1 Set the Head FFC in the holding portion at C of the Carriage Unit See Figure 4 20 Removing the FFC Holder p 46 2 Make sure that the head grounding plate is installed on the Carriage Unit properly Figure 4 22 Head Mounting Position 3 Install the Print Head so that the two holes ar...

Page 48: ... Figure 4 24 Removing the ASF Unit Securing Screws 3 Remove the ASF Unit NOTE Screw tightening torque C B P Tite 3x8 F Zn 0 5 0 7 Nm C B S Tite P4 3x6 F Zn 0 7 0 9 Nm C B P Tite 3x8 F Zn 0 7 0 9 Nm C H E C K P O I N T Installing the FFC Holder Make certain that the Head FFC has been installed properly Figure 4 23 Installing the Head FFC Make sure that the Head FFC is connected to the Print Head pr...

Page 49: ...Tube Holder Figure 4 27 Removing the Tube Holder 4 Remove the Tube Holder Waste Ink Pad Figure 4 28 Removing the Tube Holder Waste Ink Pad C A U T I O N Do not touch the LD Pad or Hopper Pad of the ASF Unit Do not reuse any scratched pad Figure 4 25 Hopper Pad and LD Pad C H E C K P O I N T When installing the ASF Unit the flat surface of the LD Roller must face the inside of the Mechanism Unit Fi...

Page 50: ...sm and remove the timing belt from the CR Motor pinion Figure 4 30 Removing the Timing Belt 3 Disconnect the motor lead wires from the connector CN14 on the Main Board 4 Disconnect the Print Head FFC from the connectors CN8 and CN9 on the Main Board 5 Disengage the one hook with which the FFC Spacer fastens the clamp to the Holder Shaft Unit and remove the clamp upward Figure 4 31 Removing the FFC...

Page 51: ...emoving the CR Motor C A U T I O N When installing the CR Motor pay attention to the following particulars Connect the motor lead wires to the connector CN14 on the Main Board Tighten the hexagon nuts in the numeric order shown below NOTE Screw tightening torque 0 5 0 7Nm Check that the motor is secured properly A D J U S T M E N T R E Q U I R E D CR Once the CR Motor has been removed or replaced ...

Page 52: ...emoving the Holder Shaft Unit 7 Push the pump unit to the right and disengage the pump unit from the pin on the Holder Shaft Unit and lift the Holder Shaft Unit for its removal step 3 ユニットを少し持ち上げるステップ 2 Lift the unit slightly step 2 Push the pump unit to the right step 3 Unhook step 1 C A U T I O N Do not touch the LD Roller Ensure that the Head FFC the CR Motor lead wires and the HP PE sens...

Page 53: ...ont Frame Unit 4 Lift the left end of the Front Frame Unit and move it to the left carefully for removal Figure 4 35 Removing the Front Frame Unit A D J U S T M E N T R E Q U I R E D Once the Holder Shaft Unit has been removed or replaced make adjustments in the order specified below 1 Bi D Adjustment See p 63 2 First Dot Position Adjustment See p 67 C A U T I O N When removing and installing the ...

Page 54: ...nding Plate Figure 4 36 M B Grounding Plate NOTE Screw tightening torque C B S 3x6 F Zn 2 pcs 0 5 0 7Nm 4 Remove the three screws C B S 3x6 F Zn securing the Main Board and Shield Cover to the Printer Mechanism Figure 4 37 Removing the Main Board NOTE Screw tightening torque C B S 3x6 F Zn 3 pcs 0 5 0 7Nm 5 Disconnect the following lead wires from the respective connectors on the Main Board Power ...

Page 55: ...the Main Board with a new one make the following adjustments Destination Setting EEPROM Initialization See p 61 Head ID Input See p 62 Bi D Adjustment See p 63 USB ID Input See p 65 Top Margin Adjustment See p 66 First Dot Position Adjustment See p 67 A D J U S T M E N T R E Q U I R E D When you have removed once and installed the Main Board make the following adjustments Bi D Adjustment See p 63 ...

Page 56: ...oard See Main Board Removal on page 54 4 Remove the three screws namely one C B S 3x6 F Zn and two C B P TITE 3x8 F Zn securing the Power Supply Unit to the Porous Pad Tray Figure 4 38 Power Supply Unit Removal 5 Remove the Power Supply Unit by detouring the hook on the Porous Pad Tray NOTE Screw tightening torque C B P TITE 3x8 F Zn 2 pcs 0 5 0 7Nm C B S 3x6 F Zn 1 pc 0 5 0 7Nm C B P TITE 3x8 F Z...

Page 57: ...C H A P T E R 5 ADJUSTMENT ...

Page 58: ...ordingly once the Printer Mechanism Main Board or Print Head has been replaced it is necessary to set and save the correct information of the mechanism into the Main Board by using the Adjustment Program Table 5 1 Mechanism Adjustment Items 1 2 3 4 5 6 Adjust contents Firmware upload Head ID input Ink filling Bi D adjust USB ID input Protect counter reset Head removal Not applicable Not applicable...

Page 59: ...the floppy disk storing the Adjustment Program into the floppy disk drive 2 Open the floppy disk holder and copy Adjustment Program onto the desk top 3 Execute the Adjustment Program Table 5 2 Dedicated Tools No Name Adjustment Items Description Specification 1 Adjustment Program Mechanism setting Dedicated program 2 EFlash3 exe Firmware upload Dedicated program 3 RMDEV exe ROM rewriting limitatio...

Page 60: ...igure 5 2 Adjustment Program C H E C K P O I N T While Stylus CX3100 3200 is warming up Power LED is blinking the program can not be executed communication error occurs Execute the program after making certain that the Power LED of the printer is lit Table 5 3 Adjustment Item Menu Menu Adjustment Item for which setting can be made Adjustment Destination Setting EEPROM Initialization p 61 Head ID I...

Page 61: ...ill return the display to the screen for selecting a Model Name and Destination 5 2 3 Destination Setting EEPROM Initialization When the Main Board of this machinery has been replaced with a new one enter the initial setting values in EEPROM with this Adjustment Item Figure 5 3 EEPROM Initialization Click the OK button and the message indicating that the initial values of Stylus CX3100 3200 have b...

Page 62: ...placed with a new one When the Main Board has been replaced with a new one When the Printer Mechanism has been replaced with a new one Figure 5 4 Head ID Adjustment Items 1 Click the item for which the adjustment is to be made and click the OK button Select the Check present data and the Head ID currently stored in EEPROM will be indicated at the lower center of the screen Figure 5 5 Head ID Input...

Page 63: ...so that the pattern can be correctly printed And the current setting value can be checked Carry out this adjustment in the sequence as Printing of pattern Checking Adjustment Printing Checking This adjustment is necessary when any of the following works has been performed Printer Mechanism replacement Main Board replacement CR Motor replacement Carriage Assembly replacement Printer head replacemen...

Page 64: ...alues 2 From the printed Bi D adjustment pattern judge which vertical line corresponding to which compensation value for each mode is straight Figure 5 7 Bi D Adjustment Pattern 3 If adjustment is necessary select Bi D Adjustment and input the compensation values at the relevant points in each mode Adjusted values can be input for each mode Figure 5 8 Input Bi Directional Adjustment Value 4 Check ...

Page 65: ...e No 3 digits PC No 2 digits Date 12 digits The built in time data of the PC is used 0 1 digit In repair the 10 digit product serial number is used as the 10 digits of the new USB ID and the new USB ID is completed with an 8 digit character string which is produced by Adjustment Program and automatically added to the serial number Then input the new USB ID in EEPROM on the new Main Board 1 Click t...

Page 66: ... the paper with the print pattern to the horizontal bar representing the printing start position 3 If the measured value is deviated from the specified value select the Adjust button to enter the adjustment mode Figure 5 11 Adjustment Mode 4 Select the desired one of the 0 and buttons and press the OK button for setting Select to enlarge the margin or to lessen it Three levels are available for se...

Page 67: ...tern to the vertical line representing the print start position 3 Change the setting by pressing the or button beside or under the current value Figure 5 13 First Dot Position Adjustment Mode 4 Press the Write button to set the adjustment value 5 Press the Print button to print the adjustment pattern 6 Repeat steps 2 to 5 above and adjust so that the left margin will be 3 1 5 mm C H E C K P O I N ...

Page 68: ...ridge Click the OK button and head cleaning will be executed 5 2 10 Ink Charge When the Head or Printer Mechanism has been replaced ink is not available in the ink route just after its installation thus ink needs to be filled When the following work has been performed ink must be initially filled by executing this item Printer Mechanism replacement Printer Head replacement NOTE The following amoun...

Page 69: ...otection counter This operation is necessary after the following work Waste Ink Porous Pad replacement Click the item to be executed and click the OK button When you select Checking the present counter on the screen as shown in Figure 5 14 and click the OK button the count value will be indicated at the lower center of the screen Figure 5 14 Protection Counter Reading When you select Clearing the ...

Page 70: ... reading data from EEPROM the following indication appears 3 Replace the Main Board and turn on the power to the printer 4 After confirming that Stylus CX3100 3200 has finished warming up press the OK button Press the Cancel button to discontinue backup 5 2 13 Check Pattern Printing This function is to print several patterns on paper By this printing you can check the functions of Stylus CX3100 32...

Page 71: ...dditional function menu and the following menu will be indicated The EEPROM data function has the following two functions Checking the data in EEPROM You can check the data in EEPROM in the range of designated addresses Designate the addresses at which you want to check the data and click the OK button and the data in EEPROM will be read from the printer and displayed on the screen Inputting data ...

Page 72: ...en as shown below will be displayed Figure 5 18 Search for Firmware 5 Make a search for firmware by means of the button C A U T I O N The personal computer to be used for installing firmware must be equipped with Windows98 Me 2000 or later operating system which permits use of the USB interface The personal computer must have the TWAIN 5 and EFlash3 installed beforehand Cancel C A U T I O N If the...

Page 73: ... Stylus CX3100 3200 will automatically be turned off Once power is turned on next time Stylus CX3100 3200 will operate on the new firmware Figure 5 21 Upload Completion C A U T I O N Firmware is available in the Motorola format with the extension as MOT If the firmware file has a different extension rewrite it to MOT C A U T I O N 8 With a personal computer on an operating system of Windows98 Seco...

Page 74: ...C H A P T E R 6 MAINTENANCE ...

Page 75: ...er 6 1 2 1 Lubrication Points of the Scanner TBD When any part of the CR Unit of the scanner has been replaced or the sound of carriage moving is loud lubrication is necessary Figure 6 1 and Figure 6 2 below indicate the designated grease and lubrication points Figure 6 1 Lubrication Points of the Scanner C A U T I O N Never use chemical solvents such as thinner or benzine as they may deform or de...

Page 76: ...ck pattern If the ink counter value is close to its upper limit notify your customer and recommend that the waste ink pad is to be replaced If the waste ink pad is not replaced at that time Maintenance Error will occur just after the printer is retuned to the customer Once you have the confirmation from the customer replace the waste ink pad Replacement procedure Refer to Waste Ink Pad Removal on ...

Page 77: ... Use an injector to apply grease Move the carriage unit from side to side to spread the applied grease evenly Figure 6 6 Lubrication Points Top of the paper eject roller 9 positions and similar positions after rotating the roller rearward by 180 degrees Grease to be applied G 46 Amount of Application Apply evenly with a brush Apply the grease after replacement with the after sale service part Figu...

Page 78: ...ntenance Overview 78 Figure 6 2 Lubrication Points of the Printer 1 Figure 6 3 Lubrication Points of the Printer 2 Figure 6 4 Lubrication Points of the Printer 3 Figure 6 5 Lubrication Points of the Printer 4 G 58 G 58 G 58 30 mm G 58 20 mm ...

Page 79: ...lus CX3100 3200 Revision A Maintenance Overview 79 Figure 6 6 Lubrication Points of the Printer 5 Figure 6 7 Lubrication Points of the Printer 6 Figure 6 8 Lubrication Points of the Printer 7 G 46 G 46 G 58 G 58 ...

Page 80: ...C H A P T E R 7 APPENDIX ...

Page 81: ...3200 Revision A Appendix Connectors 81 7 1 Connectors 7 1 1 Connector Assignments Figure below shows the connector assignments on the circuit boards of Stylus CX3100 3200 Figure 7 1 Connector Assignments of Circuit Boards ...

Page 82: ...EPSON Stylus CX3100 3200 Revision A Appendix Circuit Board Component Layout 82 7 2 Circuit Board Component Layout ...

Page 83: ... Electric Circuit Diagrams This section shows electric circuit diagrams of Stylus CX3100 3200 The electric circuits of Stylus CX3100 3200 are provided on the following circuit boards C497MAIN Board Printer circuit B110MAIN Board Scanner circuit C497PSB Board Power supply circuit ...

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Page 89: ...EPSON Stylus CX3100 3200 Revision A Appendix Exploded Diagrams 88 7 4 Exploded Diagrams ...

Page 90: ...EPSON Stylus CX3100 3200 Revision A Appendix ASP List 89 7 5 ASP List ...

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