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Epson Stylus C82WN, Setup And Installation Manual

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Epson Stylus C82WN Setup And Installation Manual Download Page 55

Solving Wireless Printing Problems

51

Macintosh OS X

Follow these steps to uninstall the WP-Admin utility and the EPSON Stylus C82 
printer driver:

1. Open the Applications > EpsonNet > Uninstaller Data folder. Double-click 

Uninstall WP-Admin

. The Uninstall window opens.

2. Click 

Uninstall

 and follow the instructions on the screen.

3. Open the Print Center.

4. Select your printer and click 

Delete

.

Macintosh OS 8.6 to 9.x

Follow these steps to uninstall the WP-Admin utility:

1. Drag the 

EpsonNet

 folder on your hard drive to the trash.

2. If you’ve created a desktop alias for WP-Admin, drag it to the trash.

3. Restart your Macintosh.

Follow these steps to uninstall the EPSON Stylus C82 printer driver:

1. Insert the printer CD-ROM in your drive.

2. Double-click the 

Printer

 

Driver

 

Installer

 folder in the EPSON window. (You 

may have to double-click the 

EPSON

 icon if the window doesn’t open 

automatically.)

3. Double-click the 

Stylus C82WN Driver Installer

 icon to start the installation 

program.

4. Click 

Continue

 on the next screen.

5. On the installer screen, click the arrow in the Easy Install list at the top and select 

Uninstall

. Then click the 

Uninstall

 button at the bottom and follow the 

instructions on the screen.

6. When you’re finished, click 

Quit

.

c82WN.book  Page 51  Thursday, January 16, 2003  2:47 PM

Summary of Contents for Stylus C82WN

Page 1: ...EPSON Stylus C82WN Setup and Installation c82WN book Page i Thursday January 16 2003 2 47 PM ...

Page 2: ...other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION A Note Concerning Responsible Use of Copyrighted Materials Ink jet printers like photocopiers digital cameras and scanners can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstan...

Page 3: ...alling the C82WN Software 15 Installing the Printer Driver and Status Monitor 16 Installing the EpsonNet Wireless Print Server and WP Admin Utility 17 Setting Up the Print Server 18 Connecting the Print Server 18 Configuring the Print Server 20 Completing the Installation 23 Setting Up a Network Port 25 Setting Up a Network Port on Windows XP or 2000 25 Setting Up a Network Port on Windows Me 98 o...

Page 4: ...int Server 39 Adding the Printer to the Mac OS X Print Center 41 Selecting the Printer on Mac OS 8 6 to 9 x 42 Setting Up Additional Macintosh Computers 42 SOLVING WIRELESS PRINTING PROBLEMS 43 Problems and Solutions 44 Uninstalling the Software 50 Windows 50 Macintosh OS X 51 Macintosh OS 8 6 to 9 x 51 Where To Get Help 52 APPENDIX A CONFIGURATION SETTINGS 53 APPENDIX B SPECIFICATIONS AND NOTICES...

Page 5: ...n without an existing network you can print from any wireless equipped Windows PC or laptop Macintosh Apple iBook or PowerBook from distances up to 120 feet The EpsonNet 802 11b Wireless Print Server included with the printer is compatible with most wireless adapters and access points that comply with the WiFi Wireless Fidelity standard This book provides all the instructions you ll need for setti...

Page 6: ...y used in cordless phones You can place the EPSON Stylus C82WN in a convenient location and print to it without having to connect it to your computer or network You can add the EPSON Stylus C82WN to your network either with or without a wireless access point or AirPort Base Station If you have an access point base station both wired and wireless equipped computers can print to the printer An acces...

Page 7: ...irectly with the print server Before you can set up your EPSON Stylus C82WN you need to decide how you will use it either with an access point in infrastructure mode or without an access point in ad hoc mode also called ad hoc 802 11b computer to computer and peer to peer Computers on LAN Local Area Network Wireless laptop Printer Wireless print server Cable DSL modem Access point or AirPort Base ...

Page 8: ...lling the printer software In addition each computer needs to be connected to an existing wired network that has a wireless access point or needs to have a wireless adapter installed An access point may be combined with a hub or router or may be a separate unit For a current list of supported access points see EPSON s web site at http support epson com Wireless adapters can be installed in a PCMCI...

Page 9: ...isting wired network that has a wireless access point or AirPort Base Station Note If you are using AirPort EPSON recommends that you use the print server with an access point or AirPort Base Station With AirPort your print server works more reliably in infrastructure mode Make sure the access point supports AppleTalk For a list of supported access points see EPSON s web site at http support epson...

Page 10: ...ormation about your printer It includes EPSON Print Show animated tutorials on loading special paper replacing ink cartridges and other tasks It also includes your on screen Reference Guide for additional information about your printer See Printer Basics for instructions on viewing the Print Show animations and Reference Guide On screen software help If you need assistance as you use the printer s...

Page 11: ...er must be within 120 feet of your other equipment Make sure you choose a location away from high temperatures direct sunlight humidity and dust Do not place the print server on a metal surface or near other devices that might cause interference such as cordless phones operating at 2 4 GHz microwave ovens or Bluetooth devices Follow the instructions in these sections Unpacking the printer Installi...

Page 12: ...e you have all the items shown here 2 Remove all the tape and packing material from the printer as shown Be sure to check inside and all around the printer for tape and other packing materials Paper support Printer software CD ROM Ink cartridges Printer Printer Basics Print server Print server base Print server power supply Parallel cable c82WN book Page 8 Thursday January 16 2003 2 47 PM ...

Page 13: ...inter s power cord into a grounded electrical outlet 2 Press the P power button until the green power light comes on Caution Always use the P power button to turn the printer on or off Never use an external switch such as a power strip switch or wall switch 3 Lower the printer s output tray and open the cover Warning Keep ink cartridges out of the reach of children If ink gets on your skin wash th...

Page 14: ...e them installed for all types of printing or the printer won t work 6 Gently push each cartridge down until it is firmly seated Tip Press the bull s eye on the cartridge label to make sure the cartridge is all the way down 7 Press the H ink button and close the printer cover Ink charging takes about 90 seconds You see the green P power light flash and hear the printer working Don t turn off the p...

Page 15: ...wer button to turn off the printer 2 Hold down the paper button as you press and release the P power button 3 Continue holding down the paper button until the P power light starts flashing then release it The printer prints a sheet showing its ROM version number ink counter and a nozzle check pattern If the test page doesn t print check for any red lights on the printer See the Problem Solving cha...

Page 16: ...12 Setting Up Your Printer c82WN book Page 12 Thursday January 16 2003 2 47 PM ...

Page 17: ... adapter s are installed and ready If you have an existing network you also need to verify that your access point is operating correctly and linked to your network adapters If you need instructions see the documentation or help files that came with your equipment Then follow the instructions in these sections Preparing to install the printer and print server Installing the C82WN software Setting u...

Page 18: ...d Equivalent Privacy encryption on your wireless network you need to temporarily disable WEP on your computer This allows you to connect to and configure the print server Follow the instructions in your wireless adapter s documentation Be sure to write down the WEP key used on your network After you configure the print server you can enable WEP on your computer again Note If your access point only...

Page 19: ... every Windows Me 98 or 95 computer that uses the printer EPSON Software Film Factory This photo management program lets you organize beautify and print your photos in a flash EPSON Printer Information Center This program includes Print Show animated tutorials and a comprehensive reference guide for your printer XAdmin32 This utility lets you configure the print server for a Novell NetWare network...

Page 20: ... agreement and click Accept to continue The files are copied to your computer 4 When you see this window wait until you see the Stop searching button then click Stop searching The button will take a few minutes to appear More files are copied 5 When you see this message click OK 6 When you see the Product Registration screen follow the instructions to register your printer At the last screen click...

Page 21: ...eless Print Server and WP Admin utility 1 Double click Install EpsonNet Wireless Print Server Utilities on the Installation Program screen 2 If you see this message click Continue Caution You must install the Java Runtime Environment if it s not already installed on your computer 3 When you see the license agreement read it and click Yes to continue Follow the instructions on the screen You see a ...

Page 22: ...inter is turned off Connecting the Print Server 1 Slide the print server into the base and press firmly to attach it 2 Locate the parallel cable included with the printer Connect the larger end of the cable to the printer s parallel port Then secure it with the wire clips 3 Connect the other end of the cable to the parallel port on the print server and secure it as necessary c82WN book Page 18 Thu...

Page 23: ...est button down you may reset the print server If you do this wait for the print server s lights to go out then press the button again and release it immediately to print the status page If the print server status page prints you re ready to configure your system for wireless printing Make sure you save the status page for reference and see the next section for instructions If the status page does...

Page 24: ...with the following instructions to configure the print server Configuring the Print Server After your print server is set up and plugged in you re ready to configure it for your network 1 On the Wireless Server Search screen click START WP Admin picks up the signal from the print server and displays information like the following Note If WP Admin fails to pick up a signal from the print server try...

Page 25: ...K then click CONFIGURE again If you continue to see this message move the print server closer to your computer and access point if you have one Also move it away from large metal objects and devices such as cordless phones or microwave ovens See page 44 for more information 3 Click OK on the password window The default password is null or blank The print server automatically detects the settings f...

Page 26: ...thod set to Auto If you entered an IP address manually set the Boot Method to STATIC 7 If your existing network uses WEP encryption do the following Select either 64BIT or 128BIT in the WEP Key box depending on which version of WEP your network supports Enter your WEP key in either the 128Bit Key 1 box or the 64Bit Key 1 box Note You can enter up to four WEP keys on the screen Changing your WEP ke...

Page 27: ...r a password to limit access to the Configuration screen Continue with the instructions in the next section to complete the configuration and installation Completing the Installation After you finish configuring the print server and click OK you see the Wireless Server Search window again 1 Click QUIT You see the following 2 Click Finish c82WN book Page 23 Thursday January 16 2003 2 47 PM ...

Page 28: ...uctions on the screen You don t need a registration number 5 If you re using Windows Me 98 or 95 double click Install EpsonNet Direct Print Utility You won t see this option in Windows XP or 2000 Follow the on screen instructions to install the utility and restart your computer 6 Click the button to exit the installation program Note Now that you ve installed WP Admin you can change the print serv...

Page 29: ... Up a Network Port on Windows XP or 2000 The process of setting up a network port is similar on Windows XP and Windows 2000 Although this section shows Windows XP you ll see similar screens in Windows 2000 For either system make sure you are logged in to the computer as an administrator 1 Do one of the following In Windows XP click Start Control Panel Printers and Other Hardware Printers and Faxes...

Page 30: ...f the test page prints click OK to close the Properties window If it fails to print try the following Make sure that the printer and print server are connected plugged in and turned on Check the printer to see if a red light is on or flashing indicating that paper or ink is out or paper is jammed See Printer Basics for details Check WP Admin to make sure you have a signal see page 20 Make sure you...

Page 31: ...ility follow the instructions on page 24 before you set up your port as described below 1 From the Start menu click Settings Printers 2 Right click the EPSON Stylus C82 Series printer icon and then click Properties Click the Details tab to display a window like this 3 Click Add Port on the Details tab You see the Add Port window 4 On the Add Port window make sure Network is selected then click Bro...

Page 32: ... print If the test page prints click Yes then click OK to close the Properties window If it fails to print try the following Make sure the printer and print server are connected and both are turned on Check the printer to see if a red light is on or flashing indicating that paper or ink is out or paper is jammed See Printer Basics for details Check WP Admin to make sure you have a signal see page ...

Page 33: ...ick New Port You see a window like this 5 Enter the server s IP address in the Name or address of server providing lpd box and the server name in the Name of printer or print queue on that server box Then click OK 6 Click Close to close the Printer Ports window 7 Click OK to close the Properties window 8 Right click the EPSON Stylus C82 Series printer icon in the Printers window and click Properti...

Page 34: ...ess network interfaces follow all of these steps 1 Make sure your computer s wireless mode is set to either Infrastructure if you are connecting to the printer through an access point or 802 11b Ad Hoc if you are connecting without an access point If your wireless adapter doesn t include an 802 11b Ad Hoc option select Ad Hoc Computer to Computer or whatever mode your adapter uses to communicate w...

Page 35: ...u need to make sure that your AirPort adapters are installed and ready If you have an existing network you also need to verify that your AirPort Base Station is operating correctly and linked to your computers If you need instructions see the documentation or help files that came with your equipment Then follow the instructions in these sections Preparing to install the printer and print server In...

Page 36: ...g connection to a base station or access point from the AirPort Networks list Note Make sure you note the name of the AirPort Network If you have a Windows computer on your wireless network use this name as your computer s SSID Service Set Identifier For instructions on setting the SSID see the documentation for the wireless adapter in your Windows computer To use the printer in computer to comput...

Page 37: ...n for details If you re configuring the print server from a Macintosh with a non AirPort wireless adapter make sure WEP Wired Equivalent Privacy is disabled before you begin See the documentation for your wireless adapter for instructions Installing the C82WN Software Your printer CD ROM includes the following software EPSON Stylus C82WN printer driver You must install the printer driver on every ...

Page 38: ...m Installing the Printer Software on Mac OS X 1 Insert the printer CD ROM in your drive Double click the CD ROM icon to open it 2 Open the Software for OSX folder then double click the C82Series icon to start the installation program 3 Enter your administrator password or Passphrase if necessary You see the software installer window 4 Click Continue 5 Read the license agreement and click Continue ...

Page 39: ...w the instructions on the screen to install the printer driver and restart your Macintosh 6 Double click the OS 8 6 9 x folder to open it Double click the Epson Electronic Registration folder then double click Epson Product Registration Follow the instructions on the screen to register your printer then click Quit or close your browser 7 Double click the Printer Information Center folder then doub...

Page 40: ...ac OS 9 x double click the Install Wireless Utility folder then double click the Wireless Utility Installer icon You see the install window 2 Click Next 3 Read the license agreement Click Next to accept the agreement and continue 4 Follow the instructions on the screen to install the print server and WP Admin utility 5 At the last screen click Done You see the Wireless Server Search window 6 Follo...

Page 41: ...rinter is turned off Connecting the Print Server 1 Slide the print server into the base and press firmly to attach it 2 Locate the parallel cable included with the printer Connect the larger end of the cable to the printer s parallel port Then secure it with the wire clips 3 Connect the other end of the cable to the parallel port on the print server and secure it as necessary c82WN book Page 37 Th...

Page 42: ...printing Make sure you save the status page for reference and see the next section for instructions If the status page doesn t print make sure the printer is ready and is not out of ink or paper Then turn off the printer unplug the print server and check the cable connections at both ends Plug the server back in turn on the printer and press the test button again If the status page still doesn t p...

Page 43: ...econds to reset it The lights go out then both the green and yellow lights on the print server come on briefly The yellow light remains on when your network has a connection to the print server If it still fails to pick up a signal check the solutions beginning on page 44 If WP Admin picks up a signal from more than one print server select the connection that matches the MAC address on the back of...

Page 44: ...word is null or blank The print server automatically detects the settings for your wireless network You see a screen similar to the one below Note For descriptions of all the settings on the Wireless Server Configuration screen see Appendix A 5 If you want change the Server Name to something that is easy to remember or enter a password to limit access to the Wireless Server Configuration screen No...

Page 45: ...s C82 Series already appears in the printer list go to step 6 4 At the Printer List screen click Add Printer 5 Select EPSON AppleTalk in the Directory Services list at the top of the screen Then click your printer in the list that appears and click Add 6 Your printer appears in the Printer List Close Print Center You re ready for wireless printing For instructions see Printer Basics Note When you ...

Page 46: ...t you ve installed the print server software you can change the print server s configuration at any time To start WP Admin do one of the following Double click the WP Admin alias on your desktop if you ve created one Open the EpsonNet folder in the Applications folder on your hard drive then double click the WP Admin icon Setting Up Additional Macintosh Computers Once the print server is configure...

Page 47: ...Hold down the paper button then press and release the P power button After the printer test page prints turn off the printer See Printer Basics for more information If the printer test page doesn t print contact EPSON as described on page 52 If the test page prints test the connection between the printer and print server Connect the print server as described on page 18 Turn on the printer then pre...

Page 48: ... the test button on the back of the print server for at least five seconds to reset the print server to its factory defaults The print server s green and yellow lights come on briefly when the print server resets Note If you ve already configured the print server you need to run WP Admin again to reconfigure it Make sure your computer s wireless adapter is installed and configured correctly See th...

Page 49: ...u configure the print server If your computer s wireless mode was originally set to Infrastructure you can set it back to Infrastructure when you re done You see the message Wireless Communication Failed when you click CONFIGURE on the Wireless Server Search window Click OK to close the message then click CONFIGURE again on the Wireless Server Search window If WP Admin is picking up a signal from ...

Page 50: ...see if there is a problem with the printer See Printer Basics for details You are using AirPort and you are unable to see the printer in the Print Center or in the Chooser Make sure the printer and print server are connected both are plugged in and the printer is turned on Make sure you re using the latest version of the AirPort software Check for upgrades on the Apple web site at www apple com Fo...

Page 51: ...set to channel 6 choose channel 11 or higher or channel 1 Then change the channel on the computers on your wireless network Make sure you use the same channel for your access point and computers On a Macintosh AirPort network change the channel in the Create Network section of the AirPort Admin Utility Then create a network name and restart the print server Launch WP Admin and try reconfiguring th...

Page 52: ...from 0 to 9 and letters must be between A and F For example 62B91F2A98 If you have an AirPort Base Station enter your network name in the SSID box Then change the Wireless Mode to Infrastructure 4 Make any other changes that you want to the Wireless Server Configuration screen and click OK When you see the Wireless Server Search window click QUIT 5 If you want to use the printer in computer to com...

Page 53: ...X or page 42 for OS 8 6 to 9 x 8 For each Macintosh on your network either select a connection to your base station from the AirPort Networks list or join the computer to computer network that your print server is on 9 When prompted enter the network password that you created in step 5 if you re using a base station or step 6 if you re using the printer in computer to computer mode 10 Follow the i...

Page 54: ...l 5 When you see the Uninstall Complete message click Quit 6 If you ve installed EpsonNet Direct Print select it on the Add Remove programs windows and click Add Remove Then follow the on screen instructions 7 When uninstall is complete click OK Then click OK again when you see the confirmation message Follow these steps to uninstall the EPSON Stylus C82 printer driver 1 On your Windows Start menu...

Page 55: ...ed a desktop alias for WP Admin drag it to the trash 3 Restart your Macintosh Follow these steps to uninstall the EPSON Stylus C82 printer driver 1 Insert the printer CD ROM in your drive 2 Double click the Printer Driver Installer folder in the EPSON window You may have to double click the EPSON icon if the window doesn t open automatically 3 Double click the Stylus C82WN Driver Installer icon to...

Page 56: ...ver serial number located on the back of the print server Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem You can purchase ink cartridges paper manuals and accessories from EPSON at 800 873 7766 or visit the EPSON StoreSM at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Service Access World ...

Page 57: ...er Name Name that identifies the print server and its printer on your wireless network The default is EAI_xxxxxx where xxxxxx are the last six digits of the MAC Ethernet address Choose any name that makes it easier for you to identify the printer for example Epson Ink Jet Printer You can enter from one to 32 characters in this field Serial Number Unique number that identifies each EpsonNet 802 11b...

Page 58: ...w 3 At the prompt type ipconfig and press Enter You see your computer s IP configuration file which includes the IP address 4 At the prompt type exit to exit the DOS window Windows Me 98 95 1 From the Windows Start menu click Run 2 Enter winipcfg in the text box and click OK You see the IP Configuration window 3 Select your wireless adapter from the drop down list You see IP configuration informat...

Page 59: ...l This value must match for all nodes on a network If you find that printing is too slow you may be able to improve performance by changing the RF channel on your computer s and access point if you have one To avoid interference from other networks choose a setting at least three channels higher or lower than that for any nearby wireless network for example if another network is set to channel 7 c...

Page 60: ...twork communicate with the print server directly without using an access point or base station Pseudo Ad Hoc Used for testing Don t select this mode in your wireless adapter configuration software or on the Wireless Server Configuration screen Auto Default factory setting Auto mode attempts connection with each of the other methods in turn This mode enables the print server to detect all your othe...

Page 61: ... documentation for your wireless adapter or access point 128 Bit 64 Bit WEP Key Fields for entering the WEP key s used on your network To communicate all nodes on the network must be set to the same WEP key See the documentation for your wireless adapter or access point for more information about WEP c82WN book Page 57 Thursday January 16 2003 2 47 PM ...

Page 62: ...58 Appendix A Configuration Settings c82WN book Page 58 Thursday January 16 2003 2 47 PM ...

Page 63: ...ith 40 bit none Sensitivity typ AWGN 8E 2 PER 91 dBm at 1 Mbps 88 dBm at 2 Mbps 87 dBm at 5 5 Mbps 84dBm at 11 Mbps Protocols TCP IP lpd or raw TCP port IPP Internet Printing Protocol IPX SPX Direct Mode IPX IP NetBEUI NetBIOS IP AppleTalk Management WP Admin utility for easy configuration from Windows or Macintosh WebXAdmin web browser utility XAdmin32 utility for NetWare and advanced configurati...

Page 64: ...er The product will be fixed and sent back to you You are responsible for packing the product and for shipping costs to and from the Epson authorized service center When warranty service involves the exchange of the product or of a part the item replaced becomes Epson property The exchanged product or part may be new or refurbished to the Epson standard of quality Epson s liability for replacement...

Page 65: ... OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages ...

Page 66: ...quipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The radiated output power of the print server is far below the FCC radio frequency exposure limits Nevertheless the print server shall be used in such a manner that the potential for human contact during normal operation is minimized WARNING ...

Page 67: ...6 B Bluetooth 7 Boot Method setting 55 C Chooser 42 Computer to computer mode 32 Configuring print server Macintosh 39 to 40 Windows 20 to 23 Connecting print server Macintosh 37 to 38 Windows 18 to 19 D Data Rate setting 55 DHCP 22 55 Direct Print description 15 installing 24 uninstalling 50 Documentation 6 Domain setting 54 Driver printer Macintosh 34 to 35 Windows 15 16 E EPSON accessories 52 h...

Page 68: ...r s IP address 54 default print server IP address 54 network requirements 22 Ipconfig 54 J Java Runtime Environment 17 44 L LEDs 19 38 47 Loading paper 11 M MAC Address setting 55 Macintosh adding printer to OS X Print Center 41 AirPort 32 AppleTalk 32 computer to computer mode 32 enabling WEP encryption 48 to 49 infrastructure mode 32 installing and configuring software 33 to 40 selecting printer...

Page 69: ...connecting to print server 44 to 45 Java Runtime Environment 44 no signal 20 44 to 45 setting up network port 26 28 30 setting up WEP on AirPort 48 to 49 setting up WEP on Windows 45 signal strength 20 slow printing 47 unable to print 43 46 Protocols supported 59 Pseudo Ad Hoc mode 56 R Reference Guide 6 24 34 35 Requirements system 4 to 5 RF Channel setting 47 55 ROM version printer 11 S Security...

Page 70: ...nstalling and configuring software 16 to 24 network port 25 to 30 security 14 setting up additional computers 30 starting WP Admin 24 system requirements 4 uninstalling software 50 Winipcfg 54 Wireless Mode setting 56 Wireless Server Search 20 39 Wireless utility 17 to 23 36 Workgroup setting 54 World Wide Web 52 WP Admin configuration settings 53 to 57 configuring 20 to 23 40 connecting with prin...

Page 71: ...Index 67 c82WN book Page 67 Thursday January 16 2003 2 47 PM ...

Page 72: ...68 Index c82WN book Page 68 Thursday January 16 2003 2 47 PM ...

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