Epson R380 - Stylus Photo Color Inkjet Printer Service Manual Download Page 40

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EPSON Stylus Photo R260/R265/R270, R360/R380/R390

Revision B

Troubleshooting

Troubleshooting by Error Message

Table 3-8. Troubleshooting for Paper Jam Error

Occurrence

Timing

Symptom

Failed Part

Check Point

Remedy

Reference

Any time

Even though the printer performs
paper feeding operation, the paper is
not fed into the printer.

ASF Unit

1. Is the ASF Unit installed incorrectly?

1. Install the ASF Unit correctly.

4.5.11 "ASF
Unit"(p.104)

2. Is the Paper Return Lever not moving properly

during the feeding operation?

2. Install the Paper Return Lever and the

Torsion Spring 6.45 correctly.

Front Paper Guide

Assy

1. Is the Torsion Spring 0.22 attached incorrectly?

1. Install the PE Sensor Lever and Torsion

Spring 0.22 correctly.

4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)

Multiple sheets are fed at a time.

ASF Unit

1. Is the Retard Roller Assy not moving properly

during the feeding operation?

1. Attach the Extension Spring 1.98 on the

back side of the Retard Roller Assy
correctly.

4.5.11 "ASF
Unit"(p.104)

Paper is fed into the printer, but
ejected at once without any printing
operation.

PE Sensor

1. Is the PE sensor cable not connected to the Main

Board?

1. Connect the cable to the Main Board.

R360/R380/R390
Main Board: CN8

R260/R265/R270
Main Board: CN6

4.3.2 "Removing the
Main Board
Unit"(p.78)

1. Is the PE Sensor damaged?

2. Replace the PE Sensor.

4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)

Torsion Spring 0.22

PE Sensor Lever

Extension

Spring

ASF

Retard

Roller

Summary of Contents for R380 - Stylus Photo Color Inkjet Printer

Page 1: ...EPSONStylusPhotoR260 R265 R270 R360 R380 R390 Color Inkjet Printer SEIJ06001 SERVICE MANUAL ...

Page 2: ...ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS 4 WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING PLATE IF THE EPSON PRO...

Page 3: ...rcuit boards schematics Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action Be aware of all symbols when they are used and always read NOTE CAUTION or WARNING messages Indicates an operating or maintenance procedure practice or condition that is...

Page 4: ...ng screws is corrected 4 2 9 Front Housing p 73 reassembly procedure is modified 4 3 1 Removing the USB Board R260 R265 R270 only p 76 Cable Holder is corrected to FFC Holder 4 3 3 Disassembling the Main Board Unit p 80 the reassembly procedure is modified 4 3 4 Removing the Card Board R360 R380 R390 only p 82 the procedure is moved after Main Board removal disassembly procedure 4 5 3 Printhead p ...

Page 5: ...Diagram 28 2 3 Banding Reduction System BRS Paper Feed Amount Profile Correction PFP 30 Chapter 3 Troubleshooting 3 1 Overview 32 3 1 1 Troubleshooting on Motors and Sensors 32 3 2 Error Warning Indications 33 3 2 1 Error Indication Method 33 3 3 Troubleshooting by Error Message 36 3 3 1 Troubleshooting Problems with Error Messages 36 3 4 Troubleshooting by Symptom 48 3 4 1 Problems in Printing Op...

Page 6: ...sy 100 4 5 10 PF Encoder PF Scale PF Motor 102 4 5 11 ASF Unit 104 4 5 12 CR Unit 105 4 5 13 Upper Paper Guide 108 4 5 14 Front Paper Guide Assy APG Sensor Assy 109 4 5 15 CDR Guide Detection Assy 111 Chapter 5 Adjustment 5 1 Adjustment Items and Overview 113 5 1 1 Servicing Adjustment Item List 113 5 1 2 Replacement Part Adjustment Items 116 5 2 Adjustment by Using Adjustment Program 118 5 2 1 To...

Page 7: ...C H A P T E R 1 PRODUCTDESCRIPTION ...

Page 8: ...age edit functions such as Zoom Print are also provided Supports superimposing of P I F layout that conforms to Print Image Framer Ver 2 or Ver 3 on a selected photo Other special functions R360 R380 R390 only Doing layout with photos in a memory card for printing on CDs DVDs and printing CD DVD jackets can be made viewing the LCD Movie files in a memory card can be played back and viewed on the L...

Page 9: ...rriage moving direction Paper feeding direction 0 282mm 1 90inch 0 141mm 1 180inch 1 1 1 2 2 14 95mm 22 81mm E 90 E 89 E 88 F 90 F 89 F 88 E 3 E 2 E 1 F 3 F 2 F 1 Color Assignment A Black B Yellow C Light magenta D Light cyan E Cyan F Magenta A C D B E F Table 1 3 Paper Feeding Specifications Item Description Paper feed method Friction feed with ASF Auto Sheet Feeder Feed path Feeds from the top a...

Page 10: ... USB Devise Port Specifications Item Description Standard Universal Serial Bus Specifications Revision 2 0 Universal Serial Bus Device Class Definition for Printing Devices Version 1 1 Transfer rate 480Mbps High Speed Device Data format NRZI Connector type USB Series B Recommended cable length 2 meters or shorter Table 1 6 USB Host Port Specifications Item Description Standard Universal Serial Bus...

Page 11: ...s PC One removal disk drive is displayed even when multiple media are inserted into the printer slots A medium in an enabled slot is accessed from the removal disk drive When accessing media from a Macintosh PC A medium in an enabled slot is mounted on the desktop Another medium inserted in a disabled slot is not mounted Table 1 8 Compatible Card Types by the Card Slot Priority Slot Compatible Car...

Page 12: ...quired when printing using settings made on a camera AUTPRINT MRK file that has a full pathname of up to 32 characters is valid PRINT Image Framer P I F file USD A file that contains layout information that conforms to PRINT Image Framer Rev2 1 Only files in the EPUDL directory are valid PRINT Image Framer P I F file FD2 A file that contains layout information that conforms to PRINT Image Framer R...

Page 13: ...endar setting post processing or restoring of the photo data If the data has been updated the printer acquires the updated date and time information Date Range The printer can handle the following range of date If photo data files have date and time information outside the range the printer cannot sort files correctly 1 January 1980 00 00 00 to 31 December 2099 23 59 59 Maximum Number of Copies Up...

Page 14: ...le media type Table 1 10 Available Media Type External Device Media Type Remarks MO drive MO 128MB 230MB 640MB 1 3GB DOS Windows formatted MO is recommended Reformatting a pre formatted MO is impossible MOs formatted in an unreadable format such as Macintosh HFS or Windows NTFS are reformatted CD R RW drive CD R 640MB 74min 700MB 80min CD RW media cannot be used due to the difference of recording ...

Page 15: ...media is made in UDF 1 50 ISO9660 Bridge format The file name length and the path length have the following limitations File name length Max 255 bytes Path length Max 1023 bytes NOTE Characters available for a folder and file name are capital alphanumeric and underbars Characters other than those are replaced with underbars Operation After Backup to CD R DVD R Media The CD R DVD R is automatically...

Page 16: ...cted when a backup is attempted External device is not connected or media is not inserted Backup canceled Connect an external device Backup error insufficient external media capacity Free space of the destination medium in the external device is not enough to save the data Insufficient space on the backup device Cannot back up files Replace the medium with a one that has enough space Backup error ...

Page 17: ...I SCSI command error 0xE9 Internal buffer overflow 0xA1 ModeSense command error 0xEA CD DVD format error 0xA2 ModeSelect command error 0xEB Not used 0xA3 Get Disc Information command error 0xEC Insufficient memory 0xA4 Get Track Information command error 0xED Some data exist in the destination directory 0xA5 Synchronize Cache command error 0xEE Not used 0xA6 CloseSession command error 0xEF Write p...

Page 18: ...n of the current mode When pressed during printing returns to the previous menu screen without resetting the settings 4 Memory Card Displays the menu to print photos movies stored in a memory card Power LED Mode LEDs 5 Print CD DVD Displays the menu to print directly on CDs DVDs or jackets for them 6 Setup Displays various setup menus such as maintenance menus Change Ink Cartridge Head Cleaning No...

Page 19: ...e LEDs green Lights while the corresponding mode is selected Card LED green Located beside the memory card slots Kept on while a memory card is in the slot and flashes while the card being accessed Stylus Photo R260 R265 R270 Three LEDs power ink paper are provided Power LED green Lights during the printer is powered Flashes when printing or other operations are in progress Ink LED red Paper LED r...

Page 20: ... Item 100 120V model 220 240V model Rated voltage 100 120 VAC 220 240 VAC Input voltage range 90 132 VAC 198 264 VAC Rated current 0 6 A R260 265 270 max 0 9A R360 380 390 max 1 1A 0 3 A max 0 5A Rated frequency 50 60 Hz Input frequency range 49 5 60 5 Hz Dielectric strength R260 265 270 3000 V for 1 minute R360 380 390 AC 1000 Vrms for 1 min AC 1200 Vrms for 1 sec Energy conservation Energy Star ...

Page 21: ...iption Specifications Common to the Models 22 1 7 5 Dimensions Table 1 18 Dimensions Item R260 R265 R270 R360 R380 R390 Weight 6 2 kg 6 6 kg Dimensions W x D x H With covers closed 453 x 337 x 194 mm 453 x 343 x 194 mm With covers opened 453 x 538 x 285 mm 450 x 538 x 285 mm ...

Page 22: ...C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 23: ... tray The EJ frame moves upward downward corresponding to the stacker that can be moved manually so that the frame matches with the paper size Ink System Located on the right side of the printer mechanism Covers the printhead with the cap holder when the printhead is not used and draws waste ink out of the printhead The waste ink is sent to the Waste Ink Tray through the waste ink tube Table 2 2 M...

Page 24: ...dge of paper Type Transmissive photo interrupter 5 Ink cartridge detector CSIC 6 PTS sensor CR Type Transmissive photo interrupter Resolution 180 pulse inch 7 PTS sensor PF Type Transmissive photo interrupter Resolution 180 pulse inch 8 PW sensor Detecting items Left right edges of paper before during printing Top edge of paper before printing Bottom edge of paper during printing Left right top bo...

Page 25: ... the cost for supplying power to the RTC 5V and USB HostVCC 6V and for motor drive circuit are reduced UBEC Ultra Block Encode allows MW buffer size to be reduced to one third the conventional size Equips a 3 5inch Color TFT LCD as standard Features of C653Main Board R260 R265 R270 The newly employed SOC achieves throughput enhancement The incorporated USB host function offers USB host High Speed ...

Page 26: ...face circuit USB2 0 DEVICE USB2 0 HOST RTC circuit Panel interface 3 5 inch Color LCD interface IrDA circuit Not equipped Power supply Regulator circuit Power switch circuit Overvoltage protection circuit ASIC for control Printer Motor control drive circuit PF CR APG Printhead control drive circuit Sensor circuits PE PF PW APG CDR Guide CDR Tray Card Board Logic circuit card control IC USB HOST I ...

Page 27: ... CPU ASIC IC4 Flash ROM IC9 DDR DRAM IC7 Motor Driver IC2 SDRAM IC11 RTC IC3 Serial Flash ROM IC5 USB CN2 C658 Panel Board C658 Panel_B Board C653 PSB PSE Board CR Motor PF Motor Printhead CR Encoder Sensor CN3 C658 STG Board CN1 LCD CN4 CN14 CN15 CN10 CN5 CN13 CN12 PF Encoder Sensor CN6 CN16 C653 Head Board Head Driver IC1 QM1 Q2 Q3 CN9 CDR Guide Sensor PW Sensor CN7 APG Sensor CDR Tray Sensor Ad...

Page 28: ...270 CN11 CN6 PE Sensor CPU ASIC IC5 Flash ROM IC1 Motor Driver IC8 SDRAM IC2 RTC IC3 Serial Flash ROM IC4 USB CN1 USB HOST CN2 C653 Panel Board C653 PSB PSE Board CR Motor PF Motor Printhead CR Encoder Sensor CN5 CN14 CN13 CN10 CN16 CN15 CN12 PF Encoder Sensor CN8 CN3 C653 Head Board Head Driver IC7 Q2 Q5 Q6 Q7 CN4 CDR Guide Sensor PW Sensor CN7 APG Sensor CDR Tray Sensor ...

Page 29: ...o not perform the overlapping printing They carry out 1 path printing correcting ink drop amount for each raster mode in order to avoid making a gap between each path printed line This enables to achieve both high print quality less banding and high print speed Ultra Glossy Photo Paper Premium Glossy Photo Paper Glossy Photo Paper Premium Semigloss Photo Paper 4 x 6 inch 102 x 152 mm 720 x 720 PFP...

Page 30: ...C H A P T E R 3 TROUBLESHOOTING ...

Page 31: ... the motors or sensors are broken or not Note See 2 1 2 Motors Sensors p 25 for locations of the motors and sensors Start Identifying the error cause by the error message or observed symptom Repair or replacement of parts or components Reassembly and adjustment End Table 3 1 Motor Resistance Measuring Points Motor Motor Connector Measuring Points Resistance CR Motor R360 R380 R390 CN14 R260 R265 R...

Page 32: ...us Photo R360 R380 R390 Error messages are displayed on the LCD Figure 1 1 Difference in Appearance p 9 Stylus Photo R260 R265 R270 Error messages can be checked with the LEDs and on the windows of EPSON Status Monitor 3 Figure 1 5 Stylus Photo R260 R265 R270 p 20 Table 3 3 LEDs Status R260 R265 R270 Message box on the window of EPSON Status Monitor 3 Figure 3 2 Error Indication on EPSON Status Mo...

Page 33: ...ges are correctly installed Light Black XXXX Color XXXX Epson recommends the genuine Epson cartridges listed above Click the How to button for ink cartridge replacement instructions Ink cartridge is not installed or not installed properly Or CSIC information cannot be read and written to the printer Table 3 7 p 40 Ink cover open error The ink cartridge cover is open Open the printer cover and clos...

Page 34: ...speed flash For sheets of paper set the front tray to the paper position by pulling up the tray lever For a CD or DVD set the front tray to the CD DVD position by pushing down the tray lever The CDR guide status does not match with the print setting Table 3 11 p 47 The front tray is not in the CD DVD position Push down the tray lever to raise the front tray to the CD DVD position For sheets of pap...

Page 35: ...R265 R270 Main Board CN5 4 2 6 Panel Unit p 69 4 3 5 Disassembling the Panel Unit p 83 2 Is the Panel FFC damaged 2 Replace the Panel FFC 3 Is the Panel Board damaged 3 Replace the Panel Board P S ASSY 1 Is the P S ASSY connector cable not connected to the Main Board 1 Connect the cable correctly R360 R380 R390 Main Board CN16 R260 R265 R270 Main Board CN3 4 5 5 P S Assy p 94 2 Is the P S ASSY cab...

Page 36: ...31 CR Guide Shaft 1 Is their any dirt on the CR Guide Shaft Or is the shaft not adequately lubricated 1 Clean off any dirt on the shaft and apply adequate grease on it 6 1 3 Lubrication P 131 2 Is the PG cam chipped or broken 2 Replace the CR GUide Shaft 4 5 12 CR Unit p 105 CR Encoder 1 Is the Head FFC not connected to the CR encoder connector 1 Connect the Head FFC to the connector correctly 2 I...

Page 37: ...380 R390 Main Board CN15 R260 R265 R270 Main Board CN13 4 3 2 Removing the Main Board Unit p 78 2 Is there a malfunction of the PF motor 2 Replace the PF motor 4 5 10 PF Encoder PF Scale PF Motor p 102 PF Encoder 1 Is the PF encoder FFC not connected to the PF encoder connector and the Main Board 1 Connect the FFC to the PF encoder and the Main Board PR360 R380 R390 Main Board CN6 R260 R265 R270 M...

Page 38: ... 1 Is the Upper Paper Guide detached from the Main Frame 1 Attach the Upper Paper Guide correctly 4 5 12 CR Unit p 105 At power on During changing the platen gap The error occurs when the PG gap between the printhead surface and the platen is changed with the APG Unit APG Unit 1 Is the APG Unit installed incorrectly 1 Install the APG Unit carefully so as not to shift the phase 4 5 2 APG Unit p 90 ...

Page 39: ...mory chip on the cartridge chipped or broken 1 Replace the ink cartridge Head FFC 1 Is the Head FFC not connected to the Head Board and the Main Board 1 Connect the Head FFC to the Head Board and the Main Board R360 R380 R390 Main Board CN10 CN11 CN12 R260 R265 R270 Main Board CN10 CN11 CN12 4 5 12 CR Unit p 105 4 3 2 Removing the Main Board Unit p 78 Head Board 1 Are the CSIC terminals chipped or...

Page 40: ... 22 attached incorrectly 1 Install the PE Sensor Lever and Torsion Spring 0 22 correctly 4 5 14 Front Paper Guide Assy APG Sensor Assy p 109 Multiple sheets are fed at a time ASF Unit 1 Is the Retard Roller Assy not moving properly during the feeding operation 1 Attach the Extension Spring 1 98 on the back side of the Retard Roller Assy correctly 4 5 11 ASF Unit p 104 Paper is fed into the printer...

Page 41: ...r Front Paper Guide Pad 1 Is the Front Paper Guide Pad attached incorrectly 1 Install the pad correctly EJ Frame ASSY 1 Is the Star Wheel Holder detached 1 Attach the Star Wheel Holder correctly 4 5 14 Front Paper Guide Assy APG Sensor Assy p 109 2 Is the EJ Frame Assy installed incorrectly 2 Install the EJ Frame Assy correctly 3 Has the EJ Frame Assy become deformed obstructing the paper path 3 R...

Page 42: ...tly to the ASF Frame and the Hopper 4 5 11 ASF Unit p 104 The LD Roller rotates normally but paper is not fed into the printer ASF Assy 1 Is there any paper dust on the LD Roller 1 Remove the paper dust on the LD Roller with a cloth moistened with alcohol If this does not solve the problem replace the ASF Unit The PF Motor drive force is not transmitted to the LD Roller shaft ASF Assy 1 Is the Ext...

Page 43: ... Lever detached 4 Replace the ASF Unit For R360 R380 R390 replace the Change Lever The LD Roller shaft is not set in the ASF home position and paper is always fed from the ASF Assy ASF Assy 1 Is the edge of the Change Lever chipped or broken 1 Replace the ASF Unit For R360 R380 R390 replace the Change Lever Table 3 9 Troubleshooting for No Paper Error Occurrence Timing Symptom Failed Part Check Po...

Page 44: ...come cracked 1 Replace the CDR Tray CDR Guide Detection ASSY 1 Is the CDR Guide Detection Assy cable not connected to the Main Board 1 Connect the cable to the Main Board R360 R380 R390 Main Board CN9 R260 R265 R270 Main Board CN4 4 5 15 CDR Guide Detection Assy p 111 2 Is the CDR Tray Sensor damaged 2 Replace the CDR Guide Detection Assy The CDR Tray center detection sequence is interrupted and t...

Page 45: ...Sensor cable not connected to the CR Encoder Board and the PW Sensor 2 Connect the PW Sensor cable to the CR Encoder Board and the PW Sensor PW Senor 3 Is the PW Sensor cable broken 3 Replace the CR Unit 4 5 12 CR Unit p 105 4 Is the PW Sensor damaged 4 Replace the CR Unit Main Board 1 Is there any chipped or broken elements on the Main Board 1 Replace the Main Board 4 3 2 Removing the Main Board ...

Page 46: ...ted to the Main Board 1 Connect the cable to the Main Board R360 R380 R390 Main Board CN9 R260 R265 R270 Main Board CN4 4 5 15 CDR Guide Detection Assy p 111 2 Is the CDR Guide Sensor damaged 2 Replace the CDR Guide Detection Assy 3 Is the CDR Guide Detection Assy cable broken 3 Replace the CDR Guide Detection Assy CDR Guide Lever 1 Is the CDR Guide Lever not installed correctly 1 Install the CDR ...

Page 47: ... out the following operations 1 Set the post card in the ASF with the attached cloth facing the LD Roller or Retard Roller 2 Then holding the top edge press the button on the operation panel to load the card 3 Repeat Step 2 The paper dust or oil stain on the LD Roller or the Retard Roller surface is removed If this does not solve the problem replace the LD or Retard Roller The Pickup Roller and Id...

Page 48: ...er Engage the gears in the paper feed mechanism correctly A malfunction of EJ Roller Is the EJ Roller moving correctly Engage the gears which transmit drive force to the EJ Roller Table 3 14 Troubleshooting Carriage Movement Problems Symptom Possible Cause Check Point Remedy Movements of the CR Unit during printing is abnormal Something interferes with the operation of the CR Unit Is there any obs...

Page 49: ...le A malfunction of the CR Encoder Is the Encoder FFC disconnected from the CR Encoder Board Connect the FFC to the board properly Is there any paper dust or dirt on the CR Encoder Remove any paper dust or dirt on the CR Encoder Is the Encoder FFC damaged or broken Replace the Head FFC Is the CR Encoder damaged or broken Replace the CR Unit PF Scale failure Is the PF Scale not moving freely center...

Page 50: ...nd print a nozzle check pattern Repeat the operation several times Does the problem still appear Clean the Printhead surface with a cotton swab Ink cartridge failure Replace the ink cartridge with a new one and print a nozzle check pattern The printed pattern has no missing dots The cartridge is defective Use the new cartridge Poor connection of the Head FFC Check the FFC with a tester Does the re...

Page 51: ...Is the platen gap gap between the Printhead surface and the platen not properly set Adjust the platen gap properly Some gear s is are damaged Is are the gear s in the paper feed and ASF mechanisms damaged Replace the damaged gear s Dirt on the Printhead is preventing nozzles from firing ink straight toward the paper Run a cleaning cycle and make a test print Repeat the operation several times Does...

Page 52: ...t the connector properly The fuse burned out Is the fuse F1 on the PS Board burned out Replace the PS Board Abnormal voltage output of the PS Board Check the voltage output from the PS Board Is it abnormal When the voltage is normal Replace the Main Board When the voltage is abnormal Replace the PS Assy Table 3 18 Troubleshooting Ink Supply Problems Symptom Possible Cause Check Point Remedy An Ink...

Page 53: ...make a test print Repeat the operation several times Does the problem still appear Replace the Printhead Ink leakage clogging Is there any ink leakage found in the Printhead Reinstall the ink cartridge correctly If this does not solve the problem replace the ink cartridge or the Printhead Table 3 20 Troubleshooting Waste Ink Problems Symptom Possible Cause Check Point Remedy Waste ink is not prope...

Page 54: ...Main Board damaged or broken Replace the Main Board Table 3 22 Troubleshooting Memory Card Problems Possible Cause Check Point Remedy Memory card data failure data in the card may have been damaged by static electricity or etc Using other device such as PC check the memory card if files in the card can be read normally Can the device also not read the files Advise the user to format the memory car...

Page 55: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...

Page 56: ...the printer If you need to work on the printer with power applied strictly follow the instructions in this manual Wear protective goggles to protect your eyes from ink If ink gets in your eye flush the eye with fresh water and see a doctor immediately Always wear gloves for disassembly and reassembly to avoid injury from sharp metal edges Use static discharge equipment such as anti static wrist st...

Page 57: ...ver No 2 EPSON 1080532 Flathead Screw Driver EPSON 1080527 Precision Screw Driver 1 flathead EPSON 1080525 Tweezers EPSON 1080561 Long nose pliers EPSON 1080564 Acetate tape EPSON 1003963 Metal straightedge 2 pins thinner than Ø2mm Table 4 2 List of Screw Types No Description Image 1 C B S 3x6 2 C B S 3x8 3 C B S 3x10 4 C B P 2x6 5 C B P 2 6x8 6 C B P 3x8 7 C B P 3x10 8 C P S 3x4 9 C P S 3x6 10 C ...

Page 58: ...ing Mechanism Is paper advanced smoothly OK NG No paper jamming OK NG No paper skew OK NG No multiple sheet feeding OK NG No abnormal noise OK NG Is the paper path free of obstructions OK NG On line Test On line Test Is the operation normal OK NG Adjustment Specified Adjustments Are all the adjustments correctly completed OK NG Lubrication Specified Lubrication Has lubrication been applied at the ...

Page 59: ...pe 80mm x 3 pcs fold one end by 5mm Attach the three pieces of strong tape to secure the Paper Support as shown below The left and right tapes should attach to the Paper Support and the side of the housing Figure 4 2 Securing the Paper Support Securing the Housing Middle tape 80mm x 2 pcs fold one end by 5mm Attach the two pieces of strong tape to the rear of the MIddle Housing as shown below The ...

Page 60: ...nel Unit aligning the sheet s not folded side with the upper edges of the buttons and sheet s left edge with the left edge of the Panel Unit Then secure the sheet with the strong tape Figure 4 6 Protecting the Panel Unit R260 R265 R270 only 4 1 5 Required Preparation before Disassembly Make sure to carry out the following operations before disassembling the printer When the Main Board needs to be ...

Page 61: ...r on the left side of the printer in the direction of the arrow until the carriage is unlocked Figure 4 8 How to Unlock the Carriage 4 1 8 Sharp Metal Edges Danger Figure 4 9 Sharp Metal Edges C A U T I O N Be extremely careful not to damage the EJ Roller gear Extra care must be taken to avoid injury from sharp metal edges Locked Carriage Lock Unlocked Carriage Lock Turn this gear Left side PF Rol...

Page 62: ... the operation panel and control boards differs between two models Panel Unit p 69 Disassembling the Panel Unit p 83 Front Housing Slot Cover The R360 R380 R390 are equip with memory card slots and USB interfaces The R260 R265 R270 have USB interfaces only Front Housing p 73 Main Board Unit Because of the functional differences the number and location of the connectors on the Main Board are differ...

Page 63: ... Unit p 69 Upper Paper Guide p 108 Paper Support p 65 Printer Cover p 65 Front Cover p 66 Right Housing Left Housing USB Housing p 66 APG Unit p 90 CR Scale p 89 Ink System p 97 CR Motor p 99 EJ Frame Assy p 100 ASF Unit p 104 Front Paper Guide Assy APG Sensor Assy p 109 PF Encoder PF Scale PF Motor p 102 Right Front Housing Left Front Housing p 72 EMI Frame Waste Ink Tray p 70 Removing the USB Bo...

Page 64: ...eft shaft and right shaft of the Printer Cover in that order and remove the Printer Cover Figure 4 13 Removing the Printer Cover 1 When reinstalling the Paper Support match the projection and hole of the Edge Guide then attach the right shaft and the left shaft in that order Put the shafts at the front side in the bushing and then push them rearward After reinstalling check that the Paper Support ...

Page 65: ...eft Housing USB Housing Parts Components need to be removed in advance Nothing Removal procedure Removing Right Left Housings 1 Remove the two screws Screw C B P M3x10 tightening torque 5 7 kgf cm Figure 4 16 Removing the Right Left Housings 1 2 Insert a metal straightedge into the slit ventilating opening on the Right Housing and disengage the hook 3 While pushing disengage the two tabs and slide...

Page 66: ...t to disengage the hook and slide the USB Housing upward to remove it Figure 4 20 Removing the USB Housing Before screwing the Right Housing and Left Housing make sure the two hooks on each housing shown below are properly inserted into the holes of the Upper Housing Figure 4 19 Reinstalling the Right Left Housings Hook Tab Left Housing Holes on the Upper Housing Hook Removal Direction USB Housing...

Page 67: ...he order of tightening the screws Figure 4 21 Removing the Upper Housing 1 2 Pull the left and right of the Upper Housing to disengage the two positioning holes of the housing from the guide pins of the Lower Housing and remove the Upper Housing avoiding contact wit the ASF Unit Figure 4 22 Removing the Upper Housing 2 1 2 8 5 7 6 3 Upper Housing 4 Left side Positioning Hole Upper Housing Removal ...

Page 68: ...positioning rib from the backside of the panel to disengage the two hooks 3 Slide the Panel Unit upward to remove it Figure 4 24 Removing the Panel Unit C A U T I O N Take extra care to avoid injury from sharp metal edges Before starting see the page given below to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 CN3 CN4 Main Board Panel Unit CN5 Main Board R360 R380 R390 R260 R265 R2...

Page 69: ... O N Take extra care to avoid injury from sharp metal edges Before starting see the page given below to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 C H E C K P O I N T See the section given below on how to unlock the carriage 4 1 7 How to Unlock the Carriage p 62 EMI Frame Right side Danger Sharp Edge Follow the procedure below to install the EMI Frame 1 Insert 1 portion between ...

Page 70: ... not to scratch or damage the Waste Ink Tube The EJ Frame Spring of the EJ Frame Assy is located beneath the Waste Ink Tray in Fig 4 31 shows the location The spring may come off during removing the Waste Ink Tray If it does be sure to reattach it as shown below Figure 4 28 Cautions on removing the Waste Ink Tray C H E C K P O I N T When removing the Waste Ink Tray remove it through the cutout of ...

Page 71: ...d remove the Left Front Housing Figure 4 33 Removing Left Right Front Housings 1 Wipe off any ink on the joint portion of the Waste Ink Tube before reconnecting the tube Ink on the joint portion makes the tube likely to get disconnected Insert the Waste Ink Tube until its leading edge reaches the point where the shaft of the Waste Ink Tray starts to widen as shown below Figure 4 32 Cautions of ins...

Page 72: ...ing release it from the slit of the rib and remove the Torsion Spring from the pin R360 R380 R390 only Figure 4 35 Removing the Torsion Spring R360 R380 R390 only 2 Remove the four screws Screw C B P M3x10 tightening torque 5 7 kgf cm The numbers shown in the figure indicate the order of tightening the screws Figure 4 36 Removing the Front Housing 1 Removal Direction Guide Pin Upper Tab Lower Tab ...

Page 73: ...t Housing 2 5 Slide the Lower Housing toward you carefully avoiding the two bottom ribs and remove the Lower Housing Removing the Slot Cover R360 R380 R390 only 1 Disengage the two tabs and remove the Slot Cover Figure 4 39 Removing the Slot Cover Removal Direction Tab right Tab left Bottom Side Bottom Side C A U T I O N When removing the Front Housing make sure to remove it in the specified direc...

Page 74: ...g Middle Housing Front Frame Right side Left side 7 While pressing the Front Housing with your thumb holding the Middle Housing with your other fingers as shown below secure the screw 3 on the bottom left 8 While pressing the Lower Housing with your thumb holding the Front Housing with your other fingers as shown below secure the screw 4 on the bottom right Figure 4 42 Reinstalling the Front Housi...

Page 75: ...der of tightening the screws Figure 4 44 Removing the USB Board 5 Remove the USB Shield Plate and the USB Board Figure 4 45 Disassembling the USB Board FFC Holder removal 1 Peel off the acetate tape and disengage all the cables and Ferrite Core from the FFC Holder 2 Release the Head FFC from the two tabs of the FFC Holder Figure 4 46 Removing the Cables C H E C K P O I N T R260 R265 R270 are equip...

Page 76: ...in shown in Fig 4 47 Figure 4 49 Reinstalling the FFC Holder Removal Direction FFC Holder FFC Holder Push Screw driver Positioning Pin Straighten the Head FFC and pull it out from the Ferrite Core FFC Holder Ferrite core Hooked tab FFC Holder When putting the Head FFC through the Ferrite Core first straighten the fold of the pair of two FFCs then put the five FFCs through the Ferrite Core one by o...

Page 77: ... CN7 CN6 CN13 CN1 CN5 C H E C K P O I N T For R260 R265 R270 when removing the connector cables also remove the GND Cable of the USB Connector Cable CN2 This GND Cable is screwed together with the Shield Plate in part CN No Color Destination Number of pins R360 R380 R390 R260 R265 R270 CN1 FFC Card Board 15pin CN2 White USB Board 5pin CN3 CN5 FFC Panel Board 8pin CN4 FFC Panel Board 11pin CN5 CN16...

Page 78: ...crews 4 Remove the Main Board R260 R265 R270 only Figure 4 54 Removing the Main Board 1 5 Remove the Main Board taking extra care not to get the FFC caught on the opening of the CB Support Shield Plate R360 R380 R390 only Figure 4 56 Removing the Main Board Unit 2 C A U T I O N The MB Frame deforms easily Exercise care not to deform it while removing the Main Board Figure 4 55 Cautions on Removing...

Page 79: ...late MB contacts with the Main Frame Screw 1 in Fig 4 54 2 Install the Main Board Unit screwing it in the order given in Fig 4 54 3 Install the Main Board Unit to the MB Frame Fig 4 59 After installing the Main Board check that the Ground Plate MB contacts with the Main Frame Figure 4 57 Reinstalling the Main Board Unit 1 Insert the left and right front screw holes of the Main Board Unit over the ...

Page 80: ... from the Main Board Screw C P M3x6 tightening torque 5 7 kgf cm Screw C B S M3x8 tightening torque 5 7 kgf cm The numbers shown in the figure indicate the order of tightening the screws Figure 4 62 Removing the Upper Shield Plate MB R260 R265 R270 5 Remove the two screws and remove the Lower Shield Plate MB from the Main Board Screw C P M3x10 tightening torque 5 7 kgf cm Figure 4 63 Removing the ...

Page 81: ...re 4 64 Removing the Card Board Card Board disassembly 1 Disconnect the FFC from CN1 connector on the Card Board 2 Remove the screw and remove the Ground Plate CB Screw C B S M3x6 tightening torque 5 7 kgf cm Figure 4 65 Card Board Disassembly C H E C K P O I N T R360 R380 R390 are equipped with a Card Board Remove the Card Board after removing the Main Board Refer to R260 R265 R270 R360 R380 R390...

Page 82: ...oard and CN1 connector on the LCD Board 4 Remove the six screws taking care not to damage the cables connecting the two Panel Boards remove the Shield Plate PNL in the direction of the arrow Screw C B P M3x10 tightening torque 5 7 kgf cm Figure 4 69 Removing the Panel Board 2 C A U T I O N Be careful not to scratch or damage the exterior surface coated or decorative laminated parts during disassem...

Page 83: ...Figure 4 73 Removing the FFC Removing the Panel Board for R260 R265 R270 1 Remove the four screws and disengage the hook and remove the Panel Board Assy Screw C B P M3x8 tightening torque 7 9 kgf cm The numbers shown in the figure indicate the order of tightening the screws Figure 4 74 Removing the Shield Plate PNL R260 R265 R270 2 Disconnect the FFC from CN1 connector on the Panel Board 3 Remove ...

Page 84: ...the SW Buttons insert their guide pin into the corresponding positioning hole firmly After installing the Shield Plate PNL check the buttons for clicking operability by pressing each of them Following instructions are for R360 R380 R390 only When installing the LCD Panel check that the inner side of the LCD Cover is free of dust or dirt Install the Shield Plate PNL putting it under the cables conn...

Page 85: ...get the FFC caught on the opening part Figure 4 80 Removing the Middle Housing 2 3 Disengage the hook from the hole of the rib and remove the Left Ground Plate MB 4 Remove the Right Ground Plate MB Figure 4 81 Removing the Middle Housing 3 C H E C K P O I N T Refer to the Orientation Definition below for the directions indicated in the following procedures 4 1 6 Orientation Definition p 61 Middle ...

Page 86: ...s indicated with in the figure in order to avoid deformation of the frames Figure 4 82 Handling the Printer Mechanism Before installing removing the Printer Mechanism lower the CDR Guide Lever to raise the Stacker If the Printer Mechanism is moved with the Stacker lowered the CDR Guide Sensor that moves with the Stacker may be damaged Figure 4 83 Cautions on Removing the Printer Mechanism Stacker ...

Page 87: ...let the cables at the left front side get caught under the Printer Mechanism Tighten the screws in the order given in Fig 4 86 6 1 3 4 5 2 Left side Right side Before installing the Printer Mechanism make sure that the cables are correctly routed referring to the figure below and the following pages Figure 4 87 Routing the cables prior to Printer Mechanism installation 1 Removing the Connector Cab...

Page 88: ...oving the CR Scale Figure 4 89 Reinstalling the CR Scale C A U T I O N Take extra care to avoid injury from sharp metal edges Before starting see the page given below to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 During the disassembly reassembly of the Printer Mechanism take extra care not to touch the CR Scale with bare hands and not to contaminate or scratch it C H E C K P O ...

Page 89: ... to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 C H E C K P O I N T Refer to the Orientation Definition below for the directions indicated in the following procedures 4 1 6 Orientation Definition p 61 1 2 APG Unit Lubrication is required See the page given below for the lubrication information 6 1 3 Lubrication p 131 Install the APG Unit following the procedure below 1 Put a pin ...

Page 90: ...the APG Unit 3 4 Check that the hooks are attached to the positioning holes of the Main Frame then screw the APG Unit Figure 4 94 Reinstalling the APG Unit 4 APG Unit Pin Main Frame C A U T I O N Take extra care to avoid injury from sharp metal edges Before starting see the page given below to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 When removing the Head FFC Cover and the He...

Page 91: ...hrough the hole on the right rear of the Main Frame and disengage the hook 1 of the CSIC Assy Figure 4 98 Removing the CSIC Assy 1 7 Move the CR Unit to the left the opposite side to the home position 8 Taking care not to scratch the cables insert a flathead screw driver through the hole on the left rear of the Main Frame and disengage the hook 2 of the CSIC Assy Figure 4 99 Removing the CSIC Assy...

Page 92: ... Printhead Figure 4 103 Removing the Printhead 2 C A U T I O N Take extra care not to spill ink and contaminate the surroundings Be extremely careful not to touch the nozzle surface the ink supply needles and the Head Cover otherwise the nozzles may get clogged Figure 4 101 Handling of the Printhead Nozzle surface Printhead Head Cover Printhead 1 2 3 Tighten the screws in the order given in Fig 4 ...

Page 93: ...he acetate tape and remove the Ferrite Core from the cutout of the Lower Housing Figure 4 106 Removing the Connector Cables of the P S Assy C A U T I O N When removing the Waste Ink Pad take extra care not to contaminate the printer and surroundings with ink Insert the Waste Ink Pads into the trays inserting the slits of the pads over the tabs on the trays Make sure to push the pads as far as they...

Page 94: ...aft side to lower the Stacker Figure 4 109 Removing the CDR Guide Lever Spring 1 When installing the P S Assy referring to Fig 4 106 put the Ferrite Core into the cutout of the Lower Housing and route the connector cables through the six tabs A D J U S T M E N T R E Q U I R E D Whenever the P S Assy is replaced the required adjustment must be carried out See Table 5 4 Adjustment Items p 116 in Cha...

Page 95: ...he left gear from the CDR Shaft and remove the Left Stacker Guide Also remove the Right Stacker Guide in the same way 8 Remove the CDR Shaft from the Stacker Figure 4 112 Removing the CDR Shaft 1 A CDR Shaft 2 3 B A 1 2 3 4 Left Stacker Guide Stacker Assy Right Stacker Guide Lubrication is required See the page given below for the lubrication information 6 1 3 Lubrication p 131 Install the CDR Sha...

Page 96: ...to avoid injury from sharp metal edges Before starting see the page given below to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 Take extra care not to spill ink and contaminate the surroundings Also when removing the Waste Ink Tube be careful not to spill the ink Extra care must be taken to avoid injury from sharp edges of the rib of the Main Frame Be careful not to drop and damag...

Page 97: ... 4 117 Removing the Ink System 2 5 Pull out the Ink System towards the front to remove it avoiding contact of the Pump and the rib of the opening Figure 4 118 Removing the Ink System 2 1 Cap section 2 Hole Cap section Pump Section Lubrication is required See the page given below for the lubrication information 6 1 3 Lubrication p 131 Insert the shafts of the Ink System into the positioning holes o...

Page 98: ...Motor Screw C P M3x4 tightening torque 3 5 kgf cm The numbers shown in the figure indicate the order of tightening the screws Figure 4 124 Removing the CR Motor 3 C A U T I O N Take extra care to avoid injury from sharp metal edges Before starting see the page given below to check the dangerous edges 4 1 8 Sharp Metal Edges Danger p 62 C H E C K P O I N T Refer to the Orientation Definition below ...

Page 99: ...ble together with the PE Sensor Cable with the 20mm length acetate tape at the 1 position 2 Align the center of the taped portion with the center of the hook 1 then wrap the cables at another two positions each with 20 mm length acetate tape so that the center of the each taped portion comes to the center of hook 2 and 3 respectively 3 Secure the taped cables with the 1 2 3 hooks so that the PE Se...

Page 100: ...htening the screws Figure 4 129 Removing the Front Frame 6 Remove the EJ Frame Assy Figure 4 130 Removing the EJ Frame Assy PE Sensor Cable APG Sensor Cable Cable Holder Frame 1 2 Hook A Hook B Removal Direction 1 2 Front Frame Lubrication is required See the page given below for the lubrication information 6 1 3 Lubrication p 131 When installing the EJ Frame Assy insert its two lower bushings ove...

Page 101: ... given in Fig 4 128 Screw the Front Frame in the order given in Fig 4 129 Routing of the APG and PE Sensor Cables Figure 4 134 Acetate Tape Position Route the CR Motor PE Sensor cables on the rear of the printer referring to the page below Figure 4 123 Removing the CR Motor 2 p 99 Route the PF Motor PF Encoder and CR Motor cables on the left side of the printer referring to the page below Routing ...

Page 102: ... Cable Acetate tape 1 PF Motor Cable CR Motor Cable PE Sensor Cable Hook 1 PF Motor 1 2 Install the PF motor so that its label faces toward you Tighten the screws in the order given in Fig 4 137 When installing the PF Encoder check that its reading part does not contact with the PF Scale Routing of the PF Motor cables The cables of the PF Motor and the CR Motor must be secured with acetate tapes a...

Page 103: ...Figure 4 139 Removing the LD Roller Guide 1 4 Remove the Torsion Spring 137 7 from the LD Roller Guide Figure 4 140 Removing the LD Roller Guide 2 Removing the ASF Assy 5 Remove the two screws on the rear side Screw C B S P4 M3x6 tightening torque 7 9 kgf cm The numbers shown in the figure indicate the order of tightening the screws Figure 4 141 Removing the Screws ASF Unit 6 Remove the hooks 1 2 ...

Page 104: ... are securely attached Also make sure that there is appropriate space at both the left and right of the Change Lever Tighten the screws in the order given in Fig 4 141 Install the LD Roller following the procedure below Make sure to apply grease referring to the page given below 6 1 3 Lubrication p 131 Install the LD Roller aligning the arrow on the LD Roller with the arrow on the blade of the sha...

Page 105: ...from the bushing in the 1 2 order and remove the CR Unit with the Shaft from the Main Frame Figure 4 147 Removing the CR Unit 3 6 Remove the CR Shaft from the CR Unit Figure 4 148 Removing the CR Unit 4 7 Remove the Timing Belt from the CR Unit Figure 4 149 Removing the CR Unit 5 8 Disconnect the FFC from the CR Encoder connector pull out the FFC from the slit of the CR Unit and remove the Head FF...

Page 106: ... S T M E N T R E Q U I R E D Whenever the CR Unit is removed or replaced the required adjustments must be carried out See Table 5 4 Adjustment Items p 116 in Chapter 5 Lumpy side Inner side Flat side Outer side Up Lumpy on both inner outer side CR Unit Guide Part C H E C K P O I N T Remove the Cartridge Cover following the steps below The Hinge Cover Cartridge need to be cut with a nipper or simil...

Page 107: ... Paper Guide to avoid damaging the PE Sensor Lever It is recommended to place a transparent sheet between the Upper and Front Paper Guides to avoid scratching the roller Do not touch the roller surface with bare hands as it can adversely affect the print quality C H E C K P O I N T Refer to the Orientation Definition below for the directions indicated in the following procedures 4 1 6 Orientation ...

Page 108: ...arallelism Bushing L 2 Disconnect the connector of the PE Sensor Cable on the rear side of the printer 3 Remove the screw that secures the Front Paper Guide Assy Screw C B S M3x6 tightening torque 7 9 kgf cm Figure 4 157 Removing the PE Sensor Cable 4 Pull out the EJ Ground Spring to the front side Figure 4 158 Removing the EJ Ground Spring C A U T I O N Do not touch the surface of the rubber roll...

Page 109: ...G Sensor Assy Hook Lubrication is required See the page given below for the lubrication information 6 1 3 Lubrication p 131 When installing the Front Paper Guide Assy pull out the CDR Tray Sensor cable as shown below Figure 4 161 Routing the CDR Tray Sensor Cable Attach the long foot of the EJ Ground Spring as follows 1 put it through the gap under the portion contacts with the EJ Roller 2 let it ...

Page 110: ...ame Figure 4 164 Removing the CDR Guide Sensor 2 Disengage the hook of the CDR Tray Sensor 3 Turn the CDR Tray Sensor 90 degrees in the direction of the arrow to disengage its another hook and pull it out from the hole to remove it together with the CDR Guide Sensor Figure 4 165 Removing the CDR Tray Sensor CDR Guide Detection Assy C H E C K P O I N T The CDR Guide Detection Assy consists of the C...

Page 111: ...C H A P T E R 5 ADJUSTMENT ...

Page 112: ...t is made to register the head manufacturing variations correction ID to the printer Use the adjustment program to input the Head QR Code label ID stuck on the Printhead Supplement Read the QR code label from left to right on the top row and then from top to bottom in due order Adjustment Program Input USB ID To enable recognition of each printer on the PC side when several same model printers are...

Page 113: ...riations of Mechanism or the paper feeding accuracy Use the adjustment program to print out the adjustment pattern evaluate the pattern based on the criteria and register the appropriate adjustment value to the printer Adjustment Program A4 Letter Glossy paper BRS PFP adjustment This adjustment is made to ensure high print quality at high print speed For more details see 2 3 Banding Reduction Syst...

Page 114: ... this function is used to fill ink in the flow path of the Head in the ASP to make all nozzles printable and stabilize the ink in the Printhead Use the adjustment program to execute ink charge then execute nozzle check printing Adjustment Program A4 Letter Plain paper Table 5 3 Additional Functions Function Item Purpose Method Outline Tool Used Media Additional Functions Print check pattern Glossy...

Page 115: ...ular Adjustment Bi D Adjustment First Dot Adjustment PW Adjustment PF Adjustment BRS PFP Adjustment CRMotor Heat Protection Control ASF Unit Remove Required Required Required Required Replace Required Required Required Required CR Motor Remove Recommended Recommended Replace Recommended Required Required Upper Paper Guide Remove Required Required Required Replace Required Required Required Printhe...

Page 116: ...e Assy Remove Required Required Replace Required Required Printer Mechanism Remove Replace Required Required Required Required Required Required Required Required Required Required Table 5 4 Adjustment Items Priority order 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 PG Adjustment EEPROM Data Copy Destination Setting USB ID Head ID Waste ink pad Counter Ink Charge Initialize PF Deterio ration Offset ...

Page 117: ...rd 5 2 2 Head angular adjustment Two patterns are printed as shown below Band pattern Pattern shown below is printed for both 0 to 80 column and 80 to 0 column printing direction Figure 5 2 Head angular adjustment Pattern Printing 1 Judgment method Find the pattern with least vertical displacement between 10 and 10 and enter the value of that pattern Corrective action If the NG on both ends are th...

Page 118: ...ble replace the Print Head 5 2 3 Bi D Adjustment The pattern shown below is printed for each of the 4 print modes Figure 5 4 Bi D adjustment Pattern Printing Judgment method Find the pattern with no gaps or overleaps of the left and right pattern and enter the value of that pattern Corrective action If an appropriate pattern is not printed enter the nearest value and then print the patterns again ...

Page 119: ...left First dot adjustment Judgment method Enter the value of the area where the PW adjustment pattern line and the First dot position adjustment pattern line overlap on the left of the paper Example In the left figure enter 2 since the lines overlap in Position 2 8 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 5 4 3 2 1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 5 4 3 2 1 0 1 2 3 4 5 ...

Page 120: ...low Figure 5 7 PF adjustment Bottom Edge Area Pattern Printing Judgment method Input the value shown above the patterns which has no gap between the upper pattern and the lower pattern and also the both upper and lower patterns do not overlap each other Example In the above figure patterns below 0 has no gap and overlap so input 0 Corrective action In case that all patterns have gap or overlap cho...

Page 121: ...tte etc Cleaning CR measurement VH detection CR home position seek PG typ Mechanical default 1 7 Plain paper EPSON special thin paper SF etc Rubbing with PG1 2 is avoided PG 2 35 Envelopes Rubbing with PG1 2 and 1 7 is avoided PG 4 2 CD R printing At ink replacement C A U T I O N The thickness gauge to be used must be free from dust and dirt and from deformation Be sure to clean it before use Take...

Page 122: ...he Timing Belt to move the carriage to the right end 8 If the carriage comes in contact with the gauge adjust the Right Parallelism Bush to raise the carriage to a position where the Printhead does not come in contact with gauge 9 Move the carriage to the middle area of the platen and place 1 3 mm thickness gauges at the left and right ends of the platen 10 Pull the Timing Belt to move the carriag...

Page 123: ...Tools and Paper for BRS PFP Adjustment Tools Paper Product Code Common PFP Base scale 1453980 BRS Matte Paper Heavyweight A4 PFP Premium Glossy Photo Paper 4 x 6 C A U T I O N Install the driver of the scanner to the PC in advance As the profile required for the adjustment is not prepared for scanners other than the ones specified below BRS PFP Adjustment can not be carried out by the other scanne...

Page 124: ...h a different one and carry out the adjustment again 1 Check that the printer that printed the pattern and the printer to register the adjustment value is the same 2 Check that the printed pattern is placed on the document table of the scanner correctly 3 Check that there is no gap between the PFP Base Scale and the pattern printed sheet 4 Check that the scanner glass surface and the PFP Base Scal...

Page 125: ... Printing the PFP Adjustment Pattern 1 Load 4 x 6 Premium Glossy Photo Paper on the paper support 2 Select PFP Adjustment in the adjustment program 3 Click the Print button on the 1 Print Test Pattern column to print the adjustment pattern Figure 5 15 PFP Test Pattern C A U T I O N Be careful of the following when setting the PFP Base Scale and the adjustment pattern on the scanner Place the scale...

Page 126: ...4 Figure 5 16 PFP Base Scale and PFP Adjustment Pattern Position When viewed from the document glass of the scanner Printing the PFP Check Pattern 6 Set 4 x 6 Premium Glossy Photo Paper on the paper support and click the Print Button on the 4 Print Check Pattern column Figure 5 17 PFP Check Pattern C A U T I O N Be careful of the following when setting the PFP Base Scale and the adjustment pattern...

Page 127: ...are found carry out the steps below 1 Re print the check pattern to see if the bands appear again 2 When bands appear in Step 1 try the PFP adjustment again from the beginning 3 When bands appear even after the re adjustment in step 2 determine that it is the mechanism failure and carry out check reassemble of the parts that was removed replaced Figure 5 18 PFP Check Pattern Judging Standard OK no...

Page 128: ...C H A P T E R 6 MAINTENANCE ...

Page 129: ...ons The ink consumption amount for manual cleaning varies depending on the mode 6 1 2 2 Maintenance request error Ink is consumed also for cleaning and flashing operations When the ink is used for cleaning and flashing operations the ink is drained to the Waste Ink Pads via the Pump The amount of the waste ink is stored as the waste ink counter into the EEPROM When the waste ink counter has reache...

Page 130: ...the component and adversely affect the printer operation Observe the specified amount Never apply excess Table 6 1 Specified Lubricant Type Name EPSON code Supplier Grease G 71 1304682 EPSON Grease G 77 1455324 EPSON Lubrication Points Four points where contact with the Main Frame Type G 71 Application Amount ø 1 x 4 mm x 4 points Application Timing Apply before installing the Driven Pulley Remark...

Page 131: ...ing the Front Paper guide Remarks Apply with Injector Make sure that the coated part of the PF Roller Shaft and rubber rollers on the EJ Roller are free from grease Front Paper Guide Assy left Application Point Application Point Front Paper Guide Assy right Application Point Lubrication Points EJ Frame Assy Busing Left Right back side Type G 71 Application Amount ø1 x 1mm x 2 points Right busing b...

Page 132: ...cation Timing Apply after installing the CR Unit Remarks Apply with Injector Do not apply to the both ends 40mm from edge Move the CR Unit the left right to spread the grease evenly Rib Notch for spring Front Frame contact point right Application Point 2 1 5 mm from the top edge 2 10 mm from the top edge 1 Main Frame upper rear Except both ends 40mm Application Point Lubrication Points On the PG C...

Page 133: ...g x 2 points Application Timing Apply before installing the CR Unit Remarks Apply with Injector Apply grease from the two lubrication holes Make sure that the Timing Belt is free from grease Contact point between CR Unit and CR Shaft 1 CR Shaft Application Point CR Shaft Contact point between CR Unit and CR Shaft 2 Application Point Apply from the holes Lubrication Points On the Main Frame where t...

Page 134: ... Spur Gear 28 8 Application Point Hole for LD Roller on ASF Unit Application Point Clutch side Lubrication Points Contact point between the LD Roller Shaft and the Hopper ASF Gear Type G 71 Application Amount ø 1 x 10mm x 3 points Application Timing Apply before installing the ASF Unit Remarks Apply with Injector Rotate the LD Roller Shaft so that the Curved Flat surface face up then apply grease ...

Page 135: ...ly before assembling the LD Roller Holder Remarks Apply with Injector Rotate the LD Roller Shaft so that the Curved Flat surface face up then apply grease to the specified parts Lubrication Points Along the groove of the Left Right Stacker Guides to where the CDR Guide Shaft is set Type G 77 Application Amount Inner side of the groove x 2 points Application Timing Apply before assembling the CDR G...

Page 136: ...C H A P T E R 7 APPENDIX ...

Page 137: ...ical Circuits The electric circuit diagrams below are shown at the following pages Stylus Photo R360 R380 R390 Main Board 1 C658 MAIN Main Board 2 C658 MAIN Main Board 3 C658 MAIN Main Board 4 C658 MAIN Panel Board C658 PNL Panel B Board C658 PNL B STG Board C658 STG Stylus Photo R260 R265 R270 Main Board C653 MAIN Panel Board C653 PNL IF Board C653 IF Stylus Photo R260 R265 R270 R360 R380 R390 Po...

Page 138: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 MAIN Sheet 1 4 ...

Page 139: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 MAIN Rev C Sheet 2 4 ...

Page 140: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 MAIN Rev B Sheet 3 4 ...

Page 141: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 MAIN Rev A Sheet 4 4 ...

Page 142: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 PNL Rev A Sheet 1 1 ...

Page 143: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 PNL B Rev A Sheet 1 1 ...

Page 144: ...Model PM D870 Stylus Photo R360 R380 R390 Board C658 STG Rev B Sheet 1 1 ...

Page 145: ...Model PM G850 Stylus Photo R260 R265 R270 Board C653 MAIN Rev C Sheet 1 1 ...

Page 146: ...Model PM G850 Stylus Photo R260 R265 R270 Board C653 PNL Rev A Sheet 1 1 ...

Page 147: ...Model PM G850 Stylus Photo R260 R265 R270 Board C653 I F Rev A Sheet 1 1 ...

Page 148: ...Model PM D870 PM G850 Stylus Photo R360 R380 R390 Stylus Photo R260 R265 R270 Board C653 PSB Rev B Sheet 1 1 ...

Page 149: ...Model PM D870 PM G850 Stylus Photo R360 R380 R390 Stylus Photo R260 R265 R270 Board C653 PSE Rev B Sheet 1 1 ...

Page 150: ...Model PM D870 PM G850 Stylus Photo R360 R380 R390 Stylus Photo R260 R265 R270 Board C653 HEAD Rev B Sheet 1 1 ...

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Epson R380 - Stylus Photo Color Inkjet Printer, Service Manual

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