Troubleshooting
49
Your printout is blurry or smeared.
❏
Use only paper recommended by Epson to ensure
proper saturation, ink absorption, and quality. See
“Ink and Paper” on page 54
❏
Make sure you load paper with the glossy side
face up.
❏
Make sure your paper is not damp or curled, or
loaded face down (the glossy side should be face
up). If it is damp or curled, load a new stack of
paper.
Your printout is faint or has gaps in the image.
❏
The print head may need aligning; see “Aligning
the Print Head” on page 41.
❏
The print head nozzles may need cleaning; see
“Cleaning and Checking the Print Head Nozzles”
on page 40 for instructions.
❏
The photo cartridge may be old or low on ink. To
replace the photo cartridge, see “Replacing the
Photo Cartridge” on page 34.
❏
Make sure your paper is not damaged, old, dirty,
or loaded face down. If it is, reload a new stack of
paper with the glossy side up.
Colors in your photo are wrong or missing.
❏
Make sure the Color Effect setting is set to
None
for color photos. See “Printing Photos in Black and
White or Sepia” on page 22.
❏
The print head nozzles may need cleaning; see
“Cleaning and Checking the Print Head Nozzles”
on page 40.
❏
The photo cartridge may be old or low on ink. To
replace the cartridge, see “Replacing the Photo
Cartridge” on page 34.
