Epson PictureMate PM 210 User Manual Download Page 54 | Manualshive

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46

Troubleshooting

Ink is low.
Prepare the new PicturePack.

Remove the memory card.

&

See “Removing the

memory card” on page 16

Remove the memory card.

&

See “Removing the

memory card” on page 16

An unsupported device is
connected to the EXT. I/F
port.
Remove the external device.

Display

Solution

Error in the data.
The print results may not be
perfect. Check the data.

The data is not supported.
Check the data.

The image is too large to print
with Bluetooth.
Print the data from a memory
card or computer.

The image is too complex to
print with Bluetooth.
Check the data.

Display

Solution

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52
53
54
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56
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Summary of Contents for PictureMate PM 210

Page 1: ......

Page 2: ...ol panel 4 Cancel button When a photo is displayed pressing this button decreases the number of copies for that photo When printing pressing this button stops printing immediately and ejects the paper 5 OK button When a photo is displayed pressing this button increases the number of copies for that photo During setting selects the item to be set on the LCD screen 6 f Select All button Press to sel...

Page 3: ...elp load the paper straight Adjust the both edge guides to fit the width of your paper Paper feeder Holds your paper and feeds it for printing Handle Memory card light Memory card slots Front cover Receives the ejected paper Open the cover to insert or eject a memory card ...

Page 4: ...nal Bluetooth Photo Print Adapter and digital cameras that have USB DIRECT PRINT functionality DC inlet Photo cartridge lever Cartridge compartment cover USB port for computer Used to connect the computer and printer together using the USB cable Photo cartridge ...

Page 5: ...g on Photo Stickers 19 Printing Camera Selected DPOF Photos 21 Printing Options Printing Photos in Black and White or Sepia 22 Fixing Your Photos 22 Adding the Date 23 Resetting the Printing Options 24 Setting PictureMate Preferences Setting the Language on the LCD Screen 25 Turning Print Preview Off or On 25 Adjusting the LCD Screen Contrast 26 Resetting the Printer Preferences 26 Printing From a...

Page 6: ...g PictureMate 43 Troubleshooting Error Warning Messages 44 Printer Power Problems 47 Print and Noise Problems 47 Photo Quality Problems 48 Problems With Paper Feeding 50 Miscellaneous Printout Problems 51 Contacting Customer Support Regional Customer Services 52 Ink Paper and Options Ink and Paper 54 Options 54 Printer Specifications Index ...

Page 7: ...ulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark and PictureMate and Exceed Your Vision are trademarks of Seiko Epson Corporation PRINT Image Matching and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation Copyright 2001 Sei...

Page 8: ...vi ...

Page 9: ...rinter do not tilt it stand it on its side or turn it upside down Otherwise ink may leak from the cartridge Leave enough space in front of the printer for the paper to be fully ejected Avoid places subject to rapid changes in temperature and humidity Also keep the printer and the AC adapter away from direct sunlight strong light water or heat sources Do not leave the printer in a place subject to ...

Page 10: ...other electronic devices unless specified Use only the type of power source indicated on the AC adapter s label and always supply power directly from a standard domestic electrical outlet with the AC power cord that meets the relevant local safety standards Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid using electrical outlets...

Page 11: ... plan to use the AC adapter in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for this printer For United Kingdom Singapore and Hong Kong users Replace fuses only with fuses of the correct size and rating Safety requirements Mains plug Use a 3 pin mains plug that is registered with the S...

Page 12: ...ere the use of electronic devices is limited such as in airplanes or hospitals follow all instructions in those places Do not insert objects through the slots in the printer Take care not to spill liquid on the printer and the AC adapter Do not put your hand inside the printer or touch the photo cartridge during printing Do not use aerosol products that contain flammable gases inside or around thi...

Page 13: ...Bluetooth Photo Print Adapter Refer to the Bluetooth Photo Print Adapter s documentation for the safety instructions When handling photo cartridges Observe the following when handling photo cartridges Do not shake photo cartridge after removing it from the bag this can cause leakage Do not remove or tear the label on the cartridge this can cause leakage Do not use a photo cartridge beyond the date...

Page 14: ...cartridge may be removed and reinstalled freely Store each photo cartridge so that the bottom of its packaging faces down Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer ...

Page 15: ...t your camera s memory card in PictureMate choose your photos and print 3 Save To preserve your digital photo files just like film negatives save them to your computer Then you can reprint them any time 4 Clear the Memory Card After you save your photo files delete them from your memory card so you have room for more photos Special features Printing with your PictureMate becomes even easier with t...

Page 16: ...r computer you can send photos wirelessly to PictureMate for printing You just need the optional EPSON Bluetooth Photo Print Adapter See Printing From a Bluetooth Device on page 28 Note PictureMate supports P I M PRINT Image Matching image enhancement standard that is built into many cameras To see if your camera is P I M enabled see your camera s documentation If the photo files are specified to ...

Page 17: ...from home When taking your PictureMate out with you bring along the Portable Quick Guide for simple instructions on printing and problem solving Printing and changing settings User s Guide for use without a computer this book explains how to print photos directly from your camera s memory card It also covers how to print from other devices replace the PictureMate Photo Cartridge take care of Pictu...

Page 18: ...10 Welcome Using your PictureMate with a computer The on screen User s Guide on the CD provides comprehensive information and instructions for using PictureMate with a computer ...

Page 19: ...you need to load paper and insert your memory card in PictureMate Loading Paper Follow these steps to load PictureMate Photo Paper c Caution Do not load plain paper this may damage PictureMate 1 Move the handle to the back Then open the top cover Handle Top cover ...

Page 20: ...de the edge guides to the sides 4 Place your paper in the center with the glossy side up Note Make sure paper is glossy side up to prevent smearing 5 Slide the edge guides against the paper Make sure they are snug but not so tight that paper cannot move Edge guides Glossy side ...

Page 21: ...f you stack printouts place a sheet of plain paper or other absorbent paper between the individual prints When storing unused paper Return any unused paper to the original package and store it away from extreme temperatures high humidity and bright lights When displaying printouts When displaying your printouts indoors Epson recommends placing your printouts in glass frames to preserve the colors ...

Page 22: ...hown in the illustration c Caution Insert just one card at a time Load your memory card only as shown in the table below or you may damage your printer memory card or both If you insert a card incorrectly you see an error message on the LCD screen Remove the memory card and insert it correctly Do not press the button on the right side of the lower card slot when you insert a CompactFlash card or y...

Page 23: ...PRO miniSDHC card miniSD card xD Picture Card xD Picture Card Type M xD Picture Card Type H SDHC Memory Card SD Memory Card MultiMediaCard Memory Stick Duo Memory Stick PRO Duo MagicGate Memory Stick Duo Adapter required microSDHC card microSD card Lower slot Memory card light turns on Microdrive CompactFlash ...

Page 24: ...s available for your printer contact your dealer or regional Epson sales office Removing the memory card When you are ready to remove a memory card make sure the memory card light is not flashing then remove the memory card from the slot c Caution Do not remove a card while the memory card light is flashing you may lose photos on your card Upper slot Lower slot Push in the memory card Pull the mem...

Page 25: ... Repeat steps 3 and 4 to select the number of copies for each photo 6 Press the Layout button to select the layout 7 Press the z Print button to start printing Note If Print Preview is set to On the confirmation screen is displayed Press the z Print button again to start printing If there is DPOF information on the memory card PictureMate goes to DPOF print mode See Printing Camera Selected DPOF P...

Page 26: ...l of the photos on your memory card or from the specified external device The photo number is printed at the lower left and the date or file name is printed at the lower right of each photo 1 Press the Menu button 2 Press the l or r button to select Index Sheet then press the OK button 3 Press the z Print button to start printing Note If Print Preview is set to On the confirmation screen is displa...

Page 27: ... sure to use the loading support sheets and load one sheet at a time 2 Press the Layout button to select PhotoSticker When PhotoSticker is selected the light beside it is lit 3 Press the Menu button 4 Press the l or r button to select Stckr Layout then press the OK button Print layout 1 photo 4 photos 9 photos 16 photos Photo Sticker Loading Support Sheet A Loading Support Sheet B ...

Page 28: ...pies for that photo Note Press the Cancel button to decrease the number of copies 8 Repeat steps 6 and 7 for additional photos 9 Press the z Print button to start printing Note If Print Preview is set to On the confirmation screen is displayed Press the z Print button again to start printing Print layout when 4 photos 9 photos or 16 photos is selected The images below show the case of 16 photos Wh...

Page 29: ...Press the z Print button again to start printing The printer remembers the print adjustment setting even after it has been turned off so you do not need to adjust the position each time Printing Camera Selected DPOF Photos If your camera supports DPOF Digital Print Order Format you can use it to preselect which photos and how many copies you want to print See your camera s manual to choose photos ...

Page 30: ...ect Color Effect then press the OK button 3 Press the l or r button to select None Black White or Sepia then press the OK button 4 See Basic Photo Printing on page 17 and print your photos Fixing Your Photos PictureMate lets you correct the color and improve the image quality of your photos without using a computer For example you can correct images that are too dark too bright or backlit using Ph...

Page 31: ...s the OK button 4 See Basic Photo Printing on page 17 and print your photos Adding the Date You can add the date your photo was originally taken to the bottom right corner of your print 1 Press the Menu button 2 Press the l or r button to select Date Stamp then press the OK button 3 Press the r button to select On then press the OK button Off default turns off the date stamp ...

Page 32: ...the date stamp is as follows On year month date 2006 04 26 4 See Basic Photo Printing on page 17 and print your photos Resetting the Printing Options You can reset the printing options to the original default settings 1 Press the Cancel button 2 Press the OK button The printing options are reset ...

Page 33: ...elect Language then press the OK button 3 Press the l or r to select the language you want to use then press the OK button Turning Print Preview Off or On You can confirm your selected photos the number of copies layout and the settings before you print when set to On 1 Press the Menu button 2 Press the l or r to select Print Preview then press the OK button 3 Press the r to select Off or On then ...

Page 34: ...LCD screen is difficult to read you can adjust the contrast 1 Press the Menu button 2 Press the l or r to select LCD Contrast then press the OK button 3 Press the l or r to adjust the contrast then press the OK button Resetting the Printer Preferences Follow the steps below to reset the print settings you have changed such as the Date Stamp and Color Effect 1 Press the Menu button 2 Press the l or...

Page 35: ...ictureMate is on 2 Make sure there are no memory cards in PictureMate s slots The memory card light should be off 3 Use the PictureMate s control panel to adjust the print settings For example Layout and Color Effect 4 Connect your camera s USB cable to your camera and the EXT I F port on the back of PictureMate 5 Use the digital camera to select the photo you want to print Be sure to make the des...

Page 36: ...ication it is not guaranteed to work with all devices enabled with Bluetooth wireless technology The communication range of this product is approximately 10 meters however this may vary depending on conditions including obstacles between devices signal quality magnetic fields static electricity and electromagnetic interference software operating system reception sensitivity and antenna performance...

Page 37: ...s light comes on for one second If the LED does not turn on disconnect the Adapter from PictureMate then reconnect it Disconnecting Remove the Adapter s connector from the EXT I F port as shown below c Caution Do not remove this product while communicating with another device Do not disconnect this product while the printer is operating Doing so may cause the printer to malfunction Do not remove t...

Page 38: ...evices enabled with Bluetooth to freely discover the printer and print Not Discovrble This mode prevents unknown devices from discovering the printer To print in this mode first search for the printer once in Discoverable mode After your device has discovered the printer in Discoverable mode once it will subsequently be able to communicate with and print from it in this mode Pairing This mode requ...

Page 39: ... OK or Cancel button to select the desired Bluetooth option 6 Change the settings of each item using the l or r button See Outline of settings on page 30 for information about Bluetooth settings except Passkey setting See the The Bluetooth Passkey Setting on page 32 to set the Passkey Bluetooth Passkey Any four digit number Default 0000 The Passkey setting allows you to set the four digit Passkey ...

Page 40: ...er see Connecting and disconnecting the Bluetooth Photo Print Adapter on page 29 See Bluetooth settings on page 30 to set the Bluetooth settings 2 Use the PictureMate s control panel to adjust the print settings For example Layout and Color Effect 3 Print the data from your Bluetooth enabled device Note The settings available may vary among Bluetooth wireless capable devices For more information r...

Page 41: ...ee this icon in the upper left corner of the LCD screen You can check the approximate ink level in your photo cartridge at any time 1 Press the Menu button 2 Press the l or r button to select Check Ink then press the OK button 3 You see a screen showing the approximate ink level in your photo cartridge Press the OK button to close the screen Ink low ...

Page 42: ...sed by the use of photo cartridges not manufactured by Epson Leave the old cartridge installed in the printer until you have obtained a replacement otherwise ink remaining in the print head nozzles may dry out Do not refill photo cartridges The printer calculates the amount of ink remaining using an IC chip on the photo cartridge Even if the cartridge is refilled the amount of ink remaining will n...

Page 43: ...Ink Level on page 33 2 Check that the screen below is displayed on the LCD screen This screen is not displayed if there is some ink left 3 Open the cartridge compartment cover on the back of PictureMate 4 Set the cartridge lever in the Release position by pulling the lever to the left The photo cartridge will be ejected about halfway out of the holder ...

Page 44: ...rinted 6 Remove the replacement photo cartridge from its package c Caution Do not touch the green IC chip on the side of the cartridge This can damage the photo cartridge If you remove the photo cartridge for later use be sure to protect the ink supply ports from dirt and dust store it in the same environment as the printer Note that there is a valve in the ink supply ports making covers or plugs ...

Page 45: ...to print 7 Place the cartridge properly into the cartridge holder then push it in until you feel resistance and hear the cartridge faintly click into place 8 Set the lever to the Lock position by sliding it to the right 9 Close the cartridge compartment cover Note If you cannot close the cartridge compartment cover the photo cartridge is not installed correctly Go back to the step 4 and eject the ...

Page 46: ... your car or other location where it can get too hot 1 If PictureMate is on turn it off 2 Wait until the LCD screen goes blank then unplug the power cord from the electrical outlet 3 Remove paper from the the paper feeder and front cover 4 Close the top cover and front cover 5 Disconnect the power cord and any connected USB cable from the back of PictureMate 6 Pack the power cord AC adapter paper ...

Page 47: ... photo cartridge is installed before transporting Do not place PictureMate on its side or upside down or ink may leak Note If your prints do not look as good after PictureMate has been moved try aligning the print head See Aligning the Print Head on page 41 ...

Page 48: ...int quality declines for example if the printout is blurry or the color is incorrect or missing If a message on the LCD screen tells you that the cartridge needs replacement or is low on ink you cannot clean the print head You must first replace the photo cartridge 1 Make sure that PictureMate is turned on and no warnings or errors are displayed on the LCD screen 2 Load a sheet of paper See Loadin...

Page 49: ...be clogged 9 If the nozzle check pattern is satisfactory press the OK button If the nozzle check pattern is not satisfactory press the Cancel button and clean the print head again If you do not see any improvement after cleaning about two times check the solutions beginning on page 48 You can also turn the printer off and wait overnight this allows any dried ink to soften and then try cleaning the...

Page 50: ...nt then press the OK button 6 Press the z Print button to print the Test Sheet 7 The following Test Sheet is printed 8 Look at the alignment pattern in each set and find the patch which is most evenly printed with no noticeable streaks or lines 9 Press the l or r button to highlight the number for the best pattern 1 to 9 10 Press the OK button to exit the alignment screen ...

Page 51: ... is dirty wipe it with a soft clean cloth dampened with mild detergent Keep the front cover closed to prevent water from getting inside c Caution Never use alcohol or thinner to clean the printer as these chemicals can damage the components as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or abrasive brush Do not spray the inside o...

Page 52: ...dge with a new one See Replacing the Photo Cartridge on page 34 Load Paper Then press the OK button to continue or the Cancel button to cancel See Loading Paper on page 11 Clear paper jam then press the OK button See Problems With Paper Feeding on page 50 Replace the photo cartridge with a new one See Replacing the Photo Cartridge on page 34 Disconnect the Adapter then reconnect to the printer See...

Page 53: ...ge 34 Reinstall the photo cartridge The genuine Epson photo cartridge is recommended for replacement Display Solution Mechanical error Call for service See Contacting Customer Support on page 52 Waste ink pad in the printer is saturated Call for service See Contacting Customer Support on page 52 Display Solution Waste ink pad in the printer is almost full Call for service See Contacting Customer S...

Page 54: ... An unsupported device is connected to the EXT I F port Remove the external device Display Solution Error in the data The print results may not be perfect Check the data The data is not supported Check the data The image is too large to print with Bluetooth Print the data from a memory card or computer The image is too complex to print with Bluetooth Check the data Display Solution ...

Page 55: ...ter you install a photo cartridge The first time you install the photo cartridge PictureMate will charge its print head for about three and a half minutes Wait until charging finishes before you turn it off or it may charge improperly and use more ink the next time you turn it on PictureMatemakesanunexpectednoise whenyou turn it on or after it has been sitting for awhile PictureMate is performing ...

Page 56: ...es not read from multiple cards at once Photos must be in JPEG or Uncompressed TIFF format and taken with a DCF compliant camera PictureMate can recognize and print the first 999 photos on your memory card Photo Quality Problems You see banding light lines in your prints The print head nozzles may need cleaning see Cleaning and Checking the Print Head Nozzles on page 40 Make sure the glossy side o...

Page 57: ... need cleaning see Cleaning and Checking the Print Head Nozzles on page 40 for instructions The photo cartridge may be old or low on ink To replace the photo cartridge see Replacing the Photo Cartridge on page 34 Make sure your paper is not damaged old dirty or loaded face down If it is reload a new stack of paper with the glossy side up Colors in your photo are wrong or missing Make sure the Colo...

Page 58: ... the center then slide both edge guides against the paper but not too tightly If multiple pages feed at once remove the paper from the paper feeder separate the sheets and carefully reload it If paper jams remove the paper then press the OK button to clear the jam Load paper glossy side up Load up to a maximum of 20 sheets for photo papers or 1 sheet for PhotoSticker Place the paper in the center ...

Page 59: ...dge guides against the paper If the subject of your photo is very close to the edge of the image you may want to select Border as the Layout setting This prevents the automatic enlargement of your photo to eliminate the borders which may be causing part of your image to be cut off The wrong photo is printed If your camera supports DPOF you can preselect photos so PictureMate will print only the on...

Page 60: ...llowing information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Note For more information ...

Page 61: ...yakarta 62 274 565478 Makassar 62 411 350147 411 350148 Hong Kong URL http www epson com hk Phone 852 2827 8911 Fax 852 2827 4383 Malaysia URL http www epson com my Phone 603 56288333 India URL http www epson co in Phone 080 30515000 FAX 30515005 Philippines URL http www epson com ph Phone 63 2 813 6567 Fax 63 2 813 6545 E mail epchelpdesk epc epson com ph ...

Page 62: ...g Customer Support on page 52 If you want to use paper other than the types listed above refer to the online User s Guide manual Options Bluetooth Photo Print Adapter Bluetooth Photo Print Adapter 2 C12C82438 Note The asterisk is a substitute for the last digit of the product number which varies by location See Printing From a Bluetooth Device on page 28 PictureMate PicturePack PictureMate Photo C...

Page 63: ...ht 261 mm 10 3 inches Printable area Border printing 3 mm margin for all sides of photo paper and 17 mm margin on the bottom and 3 mm margin on the other sides for Photo Sticker Borderless printing 0 mm margin Paper tray capacity Photo paper 20 sheets Photo Sticker 1 sheet Weight 2 4 Kg 5 3 lb without AC adapter and photo cartridge AC adapter operated Input DC 20 V 0 5 A Model A381H Input AC 100 2...

Page 64: ...ing AC adapter Continuous printing Approx 10 W Approx 10 W Low power mode Approx 4 0 W Approx 4 0 W Power off mode Approx 0 2 W Approx 0 3 W Input current using AC adapter Continuous printing 0 3 A MAX 0 4 A 0 15 A MAX 0 3 A Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 60 C 4 to 140 F 1 month at 40 C 104 F Humidity Operation 20 to 80 RH ...

Page 65: ...ations PART1 Physical Layer Specification Version 1 10 Compatible with MultiMediaCard Standard xD Picture card slot Compatible with xD Picture Card Card Specification Version 1 20 Type M cards Type H cards Compatible memory cards CompactFlash Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo MagicGate Memory Stick MagicGate Memory Stick Duo Microdrive SDHC Memory Card SD Memory C...

Page 66: ...r support for details Standards and Approvals Printer U S model European model Color Black Cyan Magenta and Yellow Cartridge life Use within 6 months of opening the package Temperature Storage 30 to 40 C 22 to 104 F 1 month at 40 C 104 F Freezing 15 C 5 F Connectivity Universal Serial Bus Specifications Revision 1 1 Bit rate 12 Mbps Full speed device Connector type USB Series A Data Encoding NRZI ...

Page 67: ...el EMC AS NZS CISPR22 Class B Safety UL60950 1 CSA C22 2 No 60950 1 EMC FCC Part15 Subpart B Class B CSA C108 8 Class B Safety Low Voltage Directive 72 23 EEC EN60950 1 EMC EMC Directive 89 336 EEC EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 Safety AS NZS 60950 1 EMC AS NZS CISPR22 Class B ...

Page 68: ... PictureMate 40 Carrying PictureMate 38 Cell phone printing from 28 Charging ink 47 Cleaning printer 43 print head 40 Clogged nozzles 40 Color effect 22 problems 49 Confirm print settings 25 Consumables 54 D Date Stamp 23 Device external 27 DPOF Digital Print Order Format 21 E Edge guide 12 Error Messages 44 F Factory Settings 26 Faint images 49 File formats 8 Fix photo 22 Front cover 12 G Gaps in...

Page 69: ...argins incorrect 51 Memory card compatibility 57 inserting 14 problems 44 48 removing 16 Memory Stick 14 Microdrive 14 Missing colors 49 MMC MultiMediaCard 14 N Noise PictureMate 47 Nozzle check 40 Nozzle cleaning 40 O On button 14 Options 54 P Packing PictureMate 38 Paper buying types 54 feeding problems 50 jam 50 PDA printing from 28 Photo formats 8 quality 48 to 49 Photo cartridge buying 54 ink...

Page 70: ...aper feeding 50 paper jam 50 print quality 48 to 49 Q Quality 48 to 49 R Removing memory card 16 photo cartridge 34 Reset printer settings 26 Resolution 8 S SD Secure Digital card 14 sepia 22 Setup problems 47 SmartMedia card 14 Smears 49 T Technical support 52 TIFF 8 Transporting PictureMate 38 Troubleshooting 44 to 51 U USB cable 27 38 USB DP USB Direct Print 8 27 User s Guide 10 X xD Picture Ca...

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