Troubleshooting
Page 60
Where to Get Help
EPSON provides technical assistance through electronic support services
and automated telephone services 24 hours a day. The following tables
list the contact information:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home
Page at http://www.epson.com.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading) to
log onto ftp.epson.com with the user name
anonymous and your e-mail address as the
password.
EPSON
Download
Service
You can call the EPSON Download Service at
(800) 442-2007. Set your communications software
to 8 data bits, 1 stop bit, no parity. Modem speed
can be up to 28.8 Kbps.
EPSON Forum
on CompuServe
®
Members of CompuServe can type GO EPSON at
the menu prompt to reach the Epson America
Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for
representative #529.
ref.book Page 60 Monday, September 28, 1998 4:24 PM