Diagnosing the Problem
If you find something wrong with your printer, you may be
able to solve the problem by:
❑
Checking the “Error indicators” (see below)
❑
Performing a “Printer operation check” (see the next page)
❑
Applying the recommended solutions on the “Problems
and Solutions” (see page 6-5)
Error indicators
If your printer stops working and the lights on the control
panel are on or flashing, use the following table to diagnose
and fix the problem.
P
V
S
Problem and Solution
-
-
N
Paper Out
No paper is loaded in the
printer.
Load paper in the sheet feeder; then press the
E
load/eject button to turn this light off. The
printer resumes printing.
The paper is not loaded
correctly.
Remove and reload the paper.
See “Loading Paper” in Chapter 3.
-
-
F
Paper Jam
Paper has jammed in the
printer.
Take all the paper out of the feeder, and
reload the paper. If the light continues to
flash, turn off the printer and gently pull all the
paper out of the printer. If it tears and pieces
remain inside the printer, open the printer
cover and remove the pieces of paper.
-
N
-
Ink Out
The ink cartridge is not
installed or is empty.
Install or replace the ink cartridge (S020138).
See page 5-2.
F
N
N
Carriage Error
Printer failed.
Turn off the printer. After a few seconds turn it
on and try printing again. If the error is not
cleared, contact your dealer.
F
F
F
Unknown Printer Error
An unknown printer error
has occurred.
Turn off the printer, and contact your dealer.
N
= on,
F
= flashing, - = irrelevant
L
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Rev.c
A5 size
Chapter 6
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6-2
Troubleshooting
Summary of Contents for P870C
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