Epson LX-1170 User Manual Download Page 7

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Contents

Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ENERGY STAR

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 1 Setting Up the Printer

Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Choosing a place for the printer. . . . . . . . . . . . . . . . . . . . . . . 1-3

Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Installing the paper-feed knob . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Attaching the paper supports . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Plugging in the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Installing or replacing the ribbon cartridge . . . . . . . . . . . . . 1-9

Running the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-15

Using the parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Using the serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Installing the software in Windows Me, 98, 95, 2000,

or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Installing the software in Windows 3.1 or NT 3.5x . . . . . . . 1-21
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Chapter 2 Using the Printer

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Selecting a built-in font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Summary of Contents for LX-1170

Page 1: ......

Page 2: ...ed again When pressed for three seconds turns on the MicroAdjustmode To turn off press again Pause light On when the printer is paused Flashes when the printer is in the Micro Adjust mode Flashes when the print head has overheated Paper Out light Onwhennopaper is loaded in the selected paper source or when paper is not loaded correctly Flashes when paper has not been fully ejected or a paper jam h...

Page 3: ...duct or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved ...

Page 4: ...easures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certificat...

Page 5: ...iant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including...

Page 6: ...iv ...

Page 7: ...nstalling the paper feed knob 1 5 Attaching the paper supports 1 6 Plugging in the printer 1 8 Installing or replacing the ribbon cartridge 1 9 Running the Self Test 1 12 Connecting the Printer to Your Computer 1 15 Using the parallel interface 1 15 Using the serial interface 1 17 Installing the Printer Software 1 19 Installing the software in Windows Me 98 95 2000 or NT 4 0 1 20 Installing the so...

Page 8: ... 2 33 Pull tractor unit 2 37 Roll paper holder 2 40 Color upgrade kit LX 300 only 2 42 Print server 2 46 Chapter 3 Using the Printer Software Using the Printer Driver with Windows Me 98 and 95 3 2 Accessing the printer driver from Windows applications 3 2 Changing the printer driver settings 3 4 Using the Printer Driver with Windows 3 1 3 4 Accessing the printer driver from Windows applications 3 ...

Page 9: ...characters or graphics 4 7 Printed characters are not what you expected 4 7 The print position is not what you expected 4 8 Paper Handling 4 8 Single sheets do not feed properly 4 8 Continuous paper does not feed properly 4 9 Options 4 11 When you use the cut sheet feeder the paper does not feed properly 4 11 Switching between the cut sheet feeder and the push tractor does not work properly 4 12 U...

Page 10: ...es A 21 IBM 2380 Plus for LX 300 IBM 2381 Plus for LX 1170 emulation control codes A 22 Contacting Customer Support A 23 For users in North America A 24 For users in the United Kingdom and the Republic of Ireland A 25 For users in Australia A 26 For users in Singapore A 28 For users in Hong Kong A 28 For users in Malaysia A 29 For users in India A 30 For users in the Philippines A 31 Index ...

Page 11: ... printing of up to 300 cps characters per second at 10 cpi characters per inch Your printer comes packaged with the printer driver and other software including the EPSON Status Monitor 3 utility for Microsoft Windows Me 98 95 2000 or NT 4 0 The EPSON Status Monitor 3 utility lets you check the status of your printer quickly and easily Note The illustrations in this manual are from LX 300 LX 1170 i...

Page 12: ...net and do not insert objects through the slots Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere r...

Page 13: ...mbol If you plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 10 or 16 amp circuit breaker Note for German speaking users Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden dass die Gebäudeinstallation mit einer 10 A oder 16 A S...

Page 14: ...y efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users Use of options Epson UK Limited shall not be liab...

Page 15: ...he colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter Eor the Earth symbol G The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the te...

Page 16: ...6 Getting to Know Your Printer ...

Page 17: ...r supports 1 6 Plugging in the printer 1 8 Installing or replacing the ribbon cartridge 1 9 Running the Self Test 1 12 Connecting the Printer to Your Computer 1 15 Using the parallel interface 1 15 Using the serial interface 1 17 Installing the Printer Software 1 19 Installing the software in Windows Me 98 95 2000 or NT 4 0 1 20 Installing the software in Windows 3 1 or NT 3 5x 1 21 For DOS progra...

Page 18: ... attached to the printer Also the shape of the power cord plug varies depending on the country of purchase be sure the plug you have is the right one for your location c Caution There are several models of the printer designed for different voltages and it is not possible to adjust the printer for use with another voltage If the label on the back of the printer does not show the correct voltage fo...

Page 19: ...he printer on a flat stable surface The printer will not operate properly if it is tilted or placed at an angle Place the printer where you can easily connect it to a network interface cable if necessary Leave adequate room around the printer for easy operation and maintenance Avoid using or storing the printer in places subject to rapid changes in temperature and humidity Keep it away from direct...

Page 20: ...ystem away from potentialsources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Use a grounded power outlet do not use an adapter plug If you plan to use a printer stand follow these guidelines Use a stand that supports at least 20 kg 44 lb Never use a stand that tilts the printer The printer should always be kept level Position your printer s power c...

Page 21: ...al for the names of the individual printer parts Installing the paper feed knob The first step in assembling the printer is installing the paper feed knob Follow these steps to install the paper feed knob 1 Insert the knob into the hole on the printer s side and rotate it slowly until it slips onto the shaft 2 Push firmly on the paper feed knob until it fits against the printer case ...

Page 22: ... supports before you begin using the printer Follow these steps to attach the paper supports onto the printer 1 Pull the paper guide backward Raise it up and then push it firmly until it fits in place 2 Hold one of the paper supports and push the tips into the notches on the edge guide ...

Page 23: ...1 Setting Up the Printer 1 7 3 Holdanotherpapersupportandpushthetipsintothenotches of the other side on the edge guide 4 Holdanotherpapersupportandpushthetipsintothenotches on the paper tension unit ...

Page 24: ...d down 2 Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet c Caution If the rated voltage on the printer and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer connect it to the AC inlet on the printer 4 Plug the power co...

Page 25: ...ged into an electrical outlet Follow these steps to install or replace the ribbon cartridge 1 Make sure the printer is turn off 2 Open the printer cover to the upright position then pull it up to remove it 3 For LX 1170 users remove the paper tension unit by squeezing the tension unit s lock tabs gently and pull the tension unit away from the printer ...

Page 26: ...rint head is in position at 10 cm 4 inches from the left side If it is not turn on the printer and then turn off the printer 5 Turn the ribbon tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install ...

Page 27: ...ss both sides of the cartridge firmly to fit the plastic hooks into the printer slots 7 Use a pointed object such as a ball point pen to guide the ribbon between the print head and ribbon guide Turn the ribbon tightening knob to help feed the ribbon into place it should not be twisted or creased ...

Page 28: ... lifting the both ends and taking it out of the printer Running the Self Test Use the built in self test function to check that the printer is working properly You can run the test with either continuous paper or single sheets The procedure below describes the test using single sheets which is the easier way Follow these steps to run the self test 1 Make sure the printer is turned off Also make su...

Page 29: ... directly on the platen For LX 1170 You should use paper at least 376mm 14 8 inches wide to run the self test otherwise the print head prints directly on the platen 2 While holding down the LF FF button turn on the printer 3 Slide the left edge guide until it locks in place at the guide mark Next adjust the right edge guide to match the width of your paper ...

Page 30: ...printing the self test 5 To stop printing temporarily press the PAUSE button 6 To end the selftest make sure the printer is not printing Press LF FF to eject the sheet then turn off the printer Here is part of a typical self test printout Note If the self test did not print satisfactorily see Chapter 4 Troubleshooting If it prints correctly proceed to the next section ...

Page 31: ... cable Connect your computer to the desired interface as described below Note You can connect a cable to both interfaces the printer switches automatically to the appropriate interface when it receives data Using the parallel interface You need a shielded twisted pair cable no longer than 2 meters 6 feet to use the parallel interface Follow these steps to connect the printer to the computer using ...

Page 32: ... place on both sides of the connector Note If there is a ground wire at the end of the cable attach it to the ground connector located to the right of the parallel interface port 3 Plug the other end of the cable into the computer s parallel interface port If there is a ground wire at the end of the cable attach it to the ground connector at the back of the computer ...

Page 33: ...r on the printer side to use the serial interface Follow these steps to connect the printer to the computer using the serial interface 1 Turn off both the computer and the printer 2 Plug the serial cable connector securely into the printer s serial interface port Tighten the screws on both sides of the connector ...

Page 34: ...ug the other end of the cable into the computer s serial interface port and then tighten the screws on both sides of the connector If there is a ground wire at the end of the cable attach it to the ground connector at the back of the computer 4 Use the DefaultSettingmodeto changethe baud rateor parity bit if necessary See About Your Printer s Default Settings on page 2 3 ...

Page 35: ...onitor 3 utility notifies you of printer errors and displays printer status information EPSON Remote a DOS based printer setup utility LX 300 only The EPSON Remote utility allows you to easily change the printer s default settings from the computer screen See Using the EPSON Remote Utility LX 300 only on page 3 16 To install the printer software see Installing the software in Windows Me 98 95 2000...

Page 36: ...fyouareusingthe floppydiskversion ofthe EPSON software make a backup copy of the EPSON printer software disk or disks before you begin installation If the New Hardware Found screen or any other wizard appears whenyouturnon yourcomputer click Cancelandfollowthe steps below If the Digital Signature Not Found screen appears click Yes If you click No you must reinstall the printer driver as described ...

Page 37: ...3 5x Follow these steps to install the printer software in Windows 3 1 or NT 3 5x Note Printer software for Windows 3 1 and NT 3 5x is only provided for LX 300 If you need to use LX 1170 on those operating systems contact your dealer Installing the printer software on Windows NT 3 5x may require administrator privileges If you have problems ask your administrator for more information 1 Make sure W...

Page 38: ...oftware on your CD ROM type EPSETUP instead of SETUP In the dialog box that appears click the Driver disk creation utility button and follow the on screen instructions 4 The installation program begins copying the printer software files onto your computer 5 When the installation is complete click OK to exit the installation program The installation program automatically selects the LX 300 as the d...

Page 39: ...r application does not include the LX 300 LX 1170 printer choose the first available printer from this list For LX 300 If you plan to use color you must choose either LX 300 LX 300 JX 80 or EX 800 The other printers cannot use color For LX 1170 Note If your application does not list a suitable alternative contact the software manufacturer to see if an update is available LX 300 LX 810 850 LX 80 86...

Page 40: ...1 24 Setting Up the Printer ...

Page 41: ...tor 2 15 Switching back to single sheets 2 16 Printing with the pull tractor 2 16 Adjusting the top of form position 2 22 Advancing the paper to the tear off edge 2 24 Printing on Single Sheets 2 27 Loading single sheets 2 28 Printing on Special Paper 2 28 Adjusting the paper thickness lever 2 28 Multipart forms 2 30 Labels 2 30 Envelopes 2 32 Installing and Using Options 2 33 Cut sheet feeder 2 3...

Page 42: ...e Micro Adjust mode The Pause lightbegins to flash The three Tear Off Font lights show the current font selection 3 Press the Tear Off Font button repeatedly to cycle through all of the available selections then stop when you reach the desired font with a pattern shown on the control panel Your selection stays in effect until you change it again Note Settings you make in your application programs ...

Page 43: ...fault settings see Changing default settings on page 2 9 Settings Options Page length for tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 Skip over perforation On Off Auto tear off On Off Auto line feed On Off Print direction Bi D Uni D Software EPSON ESC P IBM 2380 Plus for LX 300 IBM 2381 Plus for LX 1170 0 slash 0 High speed draft On Off I F mode Auto Parallel Serial Auto I F wa...

Page 44: ... PC 860 PC 863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 PC 771 International character set for Italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark1 Italic Sweden Italic Italy Italic Spain1 Auto CR IBM 2380 Plus for LX 300 IBM 2381 Plus for LX 1170 On Off Manual feed wait time 1 second 1 5 seconds 2 seconds 3 seconds Others Buzzer On Off Roll...

Page 45: ...ear off is on and you are using continuous paper with the push tractor the printer automatically advances the paper perforation to the tear off position where you can easily tear off the printed pages When the printer receives the next print job it automatically moves the unused paper back to the top of form position and starts printing so you can use all of the next page When auto tear off is off...

Page 46: ... is turned on It has no slash 0 when this feature is turned off The slash allows you to easily distinguish between the uppercase letter O and a zero High speed draft When you choose On the printer prints up to 300 cps characters per second at 10 cpi characters per inch When you choose Off the printer prints up to 225 cps at 10 cpi I F interface mode The printer comes with a built in parallel inter...

Page 47: ...al and software documentation for the proper setting Parity When this option is set to None parity checking is disabled The parity bit if used provides a basic form of error detection See your computer manual and software documentation for the proper setting Data length Set the data length of the serial interface to 7 bit or 8 bit See your computer manual and software documentation for the proper ...

Page 48: ...setting is available only in the IBM 2380 Plus for LX 300 IBM 2381 Plus for LX 1170 emulation mode When auto carriage return is on each line feed LF code or ESC J code is accompanied by a carriage return code This moves the print position to the beginning of the next line Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is ...

Page 49: ...aper or five or six pages of continuous paper that is at least 279 mm 11 inches long and 210 mm 8 27 inches wide If you use single sheets without an optional cut sheet feeder you need to feed a new sheet of paper each time the printer ejects a printed sheet 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turnin...

Page 50: ...ettings turn off the printer and exit the DefaultSettingmode Anysettingsyou havemade remain in effect until you change them again Note Turn off the printer when it has finished printing Printing on Continuous Paper Your printer can handle continuous paper with the tractor Depending on where you position the tractor you can use it as a pull tractor or a push tractor The following guidelines can hel...

Page 51: ...tinuous paper you can use see Paper on page A 8 Printing with the push tractor When using the push tractor it is a good idea to set the Auto tear off feature in the Default Setting mode to On See About Your Printer s Default Settings on page 2 3 Follow these steps to load continuous paper using the push tractor 1 Make sure the printer is turned off Remove the printer cover and the paper guide and ...

Page 52: ...ket unit using the scale on the printer as a guide The printer prints to the right of the position marked 0 Push the sprocket lock lever back to lock it in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support so it is midway between the sprocket units ...

Page 53: ...close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and lock it in place Now the paper is in the paper park position c Caution Use the paper feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off Otherwise you may damage the printer or cause it to lose the top of form position ...

Page 54: ...loading position When the printer receives data it begins printing automatically 8 After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on yourpageappearstoohighorlow youcanchangeitsposition by using the Micro Adjust feature See Adjusting the top of form position on page 2 22 c Caution Never use the paper feed knob to adjust the...

Page 55: ...f position 2 Open the paper guide cover then tear off the printed document using the tear off edge of the paper tension unit Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the Micro Adjust feature See Adjusting the tear off position on page 2 25 c Caution Never use the paper feed knob to adjust the tear off position this m...

Page 56: ...may cause a paper jam Switching back to single sheets To switch to single sheets press the Load Eject button the printer feeds the paper backwards into the standby position Then follow the steps in Loading single sheets on page 2 28 c Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam Printing with the ...

Page 57: ...form position When using the pull tractor set the Auto tear off feature in the Default Setting mode to Off otherwise the paper may jam 1 Turn the printer off then remove the printer cover and the paper guide Next remove the paper tension unit by squeezing the tension unit s lock tabs gently and pulling the tension unit away from the printer Finally pull the paper release lever forward to the conti...

Page 58: ...oth sides and then rotate the tractor up to pull it away from the printer 3 Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below When you push the tractor onto the posts you should feel the notches snap into place ...

Page 59: ... pulling the sprocket locks forward 5 Insert the paper into the bottom paper slot or into the rear paper slot as shown below and pull it up Position the paper using the scale on the printer as a guide The printer prints to the right of the position marked 0 ...

Page 60: ...et unit to match the width of your paper but do not lock it Move the paper support midway between the two sprocket units 7 Make sure yourpaperhas aclean straightleadingedge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and then lock it in place ...

Page 61: ...the paper feed knob Turn the knob until the perforation between pages is just above the print head Then turn on the printer 10 Makesuretheprintercoverisclosed butwiththepaperguide cover open When the printer receives data it begins printing automatically If you want to change the position where printing begins on the page press LF FF to advance the page to the next top of form position and then se...

Page 62: ...use it to lose the top of form position Note Your top of form position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the Micro Adjust feature If necessary adjust the top of form position in your software 1 Make sure the printer is turned on 2 If necessa...

Page 63: ...rm position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can use the default position as a reference point when adjusting the top of form position To adjust the top of form position for continuous paper loaded on the pull tractor see the ...

Page 64: ... the paper to the tear off edge If you use the push tractor you can use the tear off feature to advance your continuous paper to the printer s tear off edge when you finish printing You can then easily tear off the printed document When you resume printing the printer automatically feeds the paper back to the top of form position so that you can save the paper normally lost between documents As de...

Page 65: ... select the appropriate page length for continuous paper in the Default Setting mode For instructions see Changing default settings on page 2 9 When auto tear off is on the printer automatically advances the paper to the tear off position whenever it receives a full page of data or a form feed command followed by no more data Adjusting the tear off position If your paper s perforation is not align...

Page 66: ...egins to flash and the printer enters the Micro Adjust mode 4 Press the LF FF D button to feed the paper backwards or press the Load Eject U button to feed the paper forwards until the paper perforation is aligned with the tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving th...

Page 67: ...see Paper on page A 8 Before printing on single sheet multipart forms envelopes or other special paper be sure to the set the paper thickness lever to the appropriate position See Printing on Special Paper on page 2 28 for details Note To load a stack of single sheet paper use the optional cut sheet feeder See Installing and Using Options on page 2 33 You can use the paper guide to load single she...

Page 68: ...n a wide variety of paper types including multipart forms labels and envelopes For multipart forms and labels you should not print any closer than 13 mm 0 5 inch from either side of the paper For information on the printable area of envelopes see Printable area on page A 15 c Caution When printing on multipart forms thicker than normal paper labels or envelopes make sure your application software ...

Page 69: ...e of the printer The numbers next to the lever indicate the thickness setting 2 Use the table below to select the appropriate paper thickness 3 Close the printer cover Paper type Lever position Standard paper single sheets or continuous 0 Multipart forms 2 sheet 3 sheet 4 sheet 5 sheet 0 1 2 3 Labels 1 Envelopes 2 to 4 ...

Page 70: ...tipart forms that are free of wrinkles and waves If you need to adjust the loading position use your application software or change the loading position as described on Adjusting the top of form position on page 2 22 When you use side crimped continuous multipart forms the copies may not align with the original If this happens raise the paper guide Labels You must use the tractor as a pull tractor...

Page 71: ...intable area See Printer Specifications on page A 4 for specifications Do not leave labels loaded in the printer between jobs they curl around the platen and may jam when you resume printing To remove the labels from the printer tearoff the fresh supply at the bottom of the printer then press LF FF to advance the remaining labels out of the printer c Caution Never feed labels backwards through the...

Page 72: ... the envelope into the printer first printable side down When you insert the envelope between the paper guides push it firmly and hold it until it feeds into the printer Use envelopes only under normal temperature and humidity conditions Make sure the printing stays entirely within the printable area The print head must not go past the left or right edge of the envelope or otherthickpaper See Prin...

Page 73: ...tandard bond paper 82 g m or 22 lb without reloading Follow these steps to install the cut sheet feeder 1 Make sure the printer is turned off Remove the paper guide and open the paper guide cover 2 If the tractor is installed in the pull tractor position remove it and reinstall it in the push tractor position 3 Make sure the paper release lever is in the single sheet position ...

Page 74: ... 4 Hold the cut sheet feeder in both hands and press on the latch levers Fit the notches in the cut sheet feeder over the mountingposts on the printer Releasingthe latch levers locks the cut sheet feeder in place latch lever ...

Page 75: ...with the triangle mark Next slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides 6 Pull the paper set levers all the way forward until the paper guides retract and lock open to allow for paper loading ...

Page 76: ...de 9 Adjust the position of the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 10 Push the paper set levers back to clamp the paper against the guide rollers 11 Remove the paper supports from the edge guides Insert the twostackersupports packedwiththecut sheetfeederinto the holes on the edge guides 12 Attach t...

Page 77: ...n after the perforation emerges from below the printer cover This helps the printer feed the printed pages properly and prevents paper jams Pull tractor unit An additional pull tractor C80030 for LX 300 C80034 for LX 1170 is available as an option You can improve the performance of continuous paper handling by using two tractors at the same time This is especially useful with continuous pre printe...

Page 78: ...he printer until it fits in place as shown below You should feel the notches snap into place For LX 1170 users grasp the pull tractor with both hands Push down the tractor onto the mounting slot at the top of the printer and tilt it into place as shown below When you push the tractor onto the posts you should feel the notches snap into place ...

Page 79: ... tractors are aligned so that the paper is not crooked 7 Open the sprocket covers Fit the holes of the paper over the tractor pins of the sprocket units and adjust the sprocket units as necessary See Printing on Continuous Paper on page 2 10 Close the sprocket covers 8 If there is slack in the paper between the push and pull tractors push in and turn the paper feed knob on the right side of the pu...

Page 80: ...o install and use the roll paper holder 1 Turn off the printer and remove the paper guide 2 Position the roll paper holder beneath the printer as shown below Fit the two holes in the base onto the two positioning pegs on the bottom of the printer c Caution Be careful to avoid dropping the roll paper holder when lifting the printer Only the printer s weight holds it in place 3 Push the paper releas...

Page 81: ...older Orient the roll so that paper feeds from the bottom of the roll Then turn on the printer 6 Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance 7 Install the paper guide Slide the left edge guide to the center untilitstopsattheguidemark Thenslidetherightedgeguide to the opposite guid...

Page 82: ...nal color upgrade kit C83208 includes a color ribbon cartridge and a motor unit Follow these steps to install the kit 1 Turn off the printer and remove the printer cover and paper tension unit Slide the connector cover on the printer and pull it out as shown below ...

Page 83: ...h the gear facing the center of the printer Push it down firmly to fit the metal pins into the slots 3 Insert the motor unit plug into the connector on the printer 4 Slide the print head to the middle of the printer then slide the plastic part on the color ribbon to the center of the cartridge ...

Page 84: ...shown then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots 7 Turn the ribbon tightening knob to help feed the ribbon into place it should not be twisted or creased 8 Replace the paper tension unit and printer cover After you install the color ribbon cartridge run the self test as described under Running the Self Test on page 1 12 ...

Page 85: ...ellow move the lever backwards Then print another self test to check your adjustment Repeat this process until the ribbon is properly adjusted Note When you print using the color ribbon the print speed is reduced To switch to the black ribbon remove the color ribbon as shown in the manual that comes with the optionalcolor upgrade kit then installthe blackribbonas describedunder Installing or repla...

Page 86: ...n use this printer as a network printer by installing the EpsonNet 10 100 BASE TX Ext Print Server C82378 in the printer s parallel interface port See the Administrator s Manual packaged with this option for instructions on installation and use ...

Page 87: ...sing the Printer Driver with Windows 2000 and NT 4 0 3 6 Accessing the printer driver from Windows applications 3 6 Changing the printer driver settings 3 8 Using the Printer Driver with Windows NT 3 5x 3 9 Accessing the printer driver from Windows applications 3 9 Changing the printer driver settings 3 10 Printer Driver Settings Overview 3 11 About the EPSON Status Monitor 3 Utility 3 13 Setting ...

Page 88: ...ings on page 3 4 Note The screen shots in the following section are from LX 300 For LX 1170 users substitute LX 1170 for the modelname inthe screen shots The instructions are the same While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the printer driver from Windows app...

Page 89: ...click a combination of these buttons The Properties window appears andyou seethePaper Graphics andDevice Options menu These menus contain the printer driver settings 3 To view a menu click the corresponding tab at the top of the window See Changing the printer driver settings below to change the settings Note To access the printer driver from the Start menu click Start Settings Printers to open th...

Page 90: ...anges you are ready to print Using the Printer Driver with Windows 3 1 Printer software for Windows 3 1 is only available for LX 300 You can access the printer driver from your Windows applications or from the Control Panel When you access the printer driver from a Windows application anysettings youmake applyonly totheapplicationyou are using When you access the printer driver from the Control Pa...

Page 91: ...is dialog box 2 Make sure that your printer is selected and then click Printer Setup or Options You may need to click a combination of these buttons The Options dialog box appears See Changing the printer driver settings on page 3 5 to change the settings Note To access the printer driver from the Control Panel in the Mainwindow double click the Control Panel icon then the Printer icon Make sure y...

Page 92: ...e Start menu the printer driver settings you make apply to all your applications To check and change printer driver settings see Changing the printer driver settings on page 3 8 Note The screen shots in the next section are from LX 300 For LX 1170 users substitute LX 1170 for the model name in the screen shots The instructions are the same While many Windows applications override the settings made...

Page 93: ...ng system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Select Print Setup or Print from the File menu of your application software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Document P...

Page 94: ...aults Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings Page Setup and Advanced You can also change settings on the Utility menu in the printer driver For an overview of the available settings see Printer Driver Settings Overview on page 3 11 You can also view online help by right clicking items in the driver and selecting ...

Page 95: ...m the Control Panel the printer driver settings you make can apply to all your applications To check and change printer driver settings see Changing the printer driver settings on page 3 10 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the printer driver from ...

Page 96: ...driver settings See Changing the printer driver settings on page 3 10 to change the settings Note To acccess the printer driver from the Control Panel in the Main window open Print Manager and make sure your printer is highlighted then click Printer Properties Then click Details Job Default Changing the printer driver settings You can change printer driver settings in the Document Properties dialo...

Page 97: ... your printout will be however increasing the resolution slows printing If you are using Windows 3 1 this option is only available from the Control Panel Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want Intensity Intensity Control Move the slider to make your printout lighter or darker Color ...

Page 98: ...ry Select the setting and then choose an option from the Change Setting list box Halftone Click this button to set the brightness and contrast input the RGB gamma or make other settings The Halftone Color Adjustment dialog box appears For details click the Help button in this dialog box Settings Explanations EPSON Status Monitor 3 You can access the EPSON Status Monitor 3 utility when you click th...

Page 99: ... utility is installed when you install the printer driver as described in Chapter 1 Note If you install the driver using Add Printer in the Printers folder or using the Point and Print method EPSON Status Monitor 3 may not functionproperly Ifyouwantto use EPSON StatusMonitor3 reinstall the driver as described in Chapter 1 Setting Up the Printer Before using the EPSON Status Monitor 3 utility be su...

Page 100: ...splay the selected error notification Select Shortcut icon The selected icon is displayed in the system tray on the taskbar on the PC screen The setting s example is shown on the right window By clicking the shortcut icon you can access the Monitoring Preferences dialog box easily Receive error notification for shared printers Error notification for a shared printer can be received when this check...

Page 101: ...nd follow the instruction Open the Utility menu then click the EPSON Status Monitor 3 icon To find out how to open the Utility menu See Using the Printer Driver with Windows Me 98 and 95 on page 3 2 or Using the Printer Driver with Windows 2000 and NT 4 0 on page 3 6 When you access the EPSON Status Monitor 3 utility as described above the following printer status window appears You can view print...

Page 102: ... letter Then press Enter 3 Select your printer s name in the Printer Model window and then press Enter C EPUTIL appears as the default directory 4 Press Enter again The EPSON Remote utility is copied to the C EPUTIL directory Accessing EPSON Remote To access the EPSON Remote utility type C PRNSET at the DOS prompt and press Enter Then follow the on screen instructions to use this utility You can a...

Page 103: ...you expected 4 7 The print position is not what you expected 4 8 Paper Handling 4 8 Single sheets do not feed properly 4 8 Continuous paper does not feed properly 4 9 Options 4 11 When you use the cut sheet feeder the paper does not feed properly 4 11 Switching between the cut sheet feeder and the push tractor does not work properly 4 12 Using the pull tractor with the push tractor continuous pape...

Page 104: ...ove the paper release lever back to the appropriate position and press the Load Eject button to clear the paper from the paper path Then set the lever to the position you want to use Press the Pause button to turn off the Pause light if necessary n Paper Out n Pause No paper is loaded in the selected paper source Load paper in the printer Then press the Pause button to turn off the Pause light if ...

Page 105: ...off the Pause light if necessary A single sheet of paper is not fully ejected Press the Load Eject button to eject the sheet Then press the Pause button to turn off the Pause light if necessary Paper is jammed in the printer Clear the paper jam as described in the previous page f Pause The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head ha...

Page 106: ...mp to isolate communication problems between the printer and computer To print a hex dump turn off the printer Next hold down the Load Eject and LF FF buttons while you turn on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format Power Supply Power is not being supplied The lights on the control panel do not go on The power cord may be un...

Page 107: ...t be installed properly Check that the software is installed properly for your printer as described in Installing the Printer Software on page 1 19 Check the software s printer settings The interface cable may not match the specifications of the printer or computer Check both ends of the interface cable Make sure the cable meets both the printer and computer specifications The Paper Out light is o...

Page 108: ...n An error has occurred Turn off the printer and turn it on again If the PAUSE light stays on check for a paper jam or ribbon jam If there is no jam contact your dealer or a qualified service person If an error occurs when you switch between single sheets and continuous paper make sure the paper release lever is in the correct position Printed characters have parts missing at the bottom The ribbon...

Page 109: ...n or the ribbon has come loose Reinstall the ribbon cartridge as described in Installing or replacing the ribbon cartridge on page 1 9 The typestyles or characters you sent with your software did not print The software may not be properly configured Check that the software is correctly configured for your printer For instructions see Chapter 3 Using the Printer Software The font selected on the co...

Page 110: ...tting in your application may be incorrect Check the page length set by your application software and adjust it if necessary Ifyouareusingcontinuouspaper changethepagelength inthePrinter Setting mode See Installing and Using Options on page 2 33 Regular gaps occur in the printout One inch skip over perforation may be set Set skip over perforation to off in the Default Setting mode See Installing a...

Page 111: ...er Specifications on page A 4 Paper does not eject completely Use the LF FF button to eject the page Thepapermay betoolong Usepaperthat is within thespecifiedrange See the paper specifications under Printer Specifications on page A 4 The tractor does not feed the paper The paper release lever may be in the wrong position Check that the paper releaseleverispulledforwardtothecontinuous paperposition...

Page 112: ... the specified range See the paper specifications under Printer Specifications on page A 4 When you use side crimped multipart forms the copies may not align with the original If this happens raise the paper guide to keep the printing position accurate The paper does not eject properly The page may be too long Tear off the fresh supply of paper and eject the page from the printer Use only paper th...

Page 113: ...the edge guide positions are correct Position the edge guides at the diamond shaped guide marks There may be only one sheet left in the bin Add more paper Two or more sheets feed at one time You may have loaded too many sheets in the cut sheet feeder s bin You may have forgotten to fan the stack of paper before loading it into the bin Remove the paper and fan it The paper feed is crooked The paper...

Page 114: ...levermaynotbeintheproperposition Pullthelever forward to load continuous paper or push the lever back to load single sheets Paper feed is crooked or the paper jams The pull tractor and push tractor sprockets are not aligned correctly When using both tractors be sure that the sprockets on both are positioned evenly The paper may have too much slack Adjust the position of the sprockets to take up an...

Page 115: ...nly on page 2 42 The desired color or certain characters are not printed Your application software may not be properly set up for color printing Use the program s setup or install procedure to check the printer setting and adjust as needed If your application software is capable of sending control codes select the color using the ESC r command See Command Lists on page A 21 The ribbon cartridge ma...

Page 116: ...4 14 Troubleshooting ...

Page 117: ...s A 20 Command Lists A 21 EPSON ESC P control codes A 21 IBM 2380 Plus for LX 300 IBM 2381 Plus for LX 1170 emulation control codes A 22 Contacting Customer Support A 23 For users in North America A 24 For users in the United Kingdom and the Republic of Ireland A 25 For users in Australia A 26 For users in Singapore A 28 For users in Hong Kong A 28 For users in Malaysia A 29 For users in India A 3...

Page 118: ...de is still dirty or dusty clean them with a soft clean cloth dampened with a mild detergent dissolved in water Keep the printer cover in place and lower it until it lies flat on the top of the printer to prevent water from getting inside the printer c Caution Never use alcohols or thinners to clean the printer these chemicals can damage the printer components as well as the case Be careful not to...

Page 119: ...printer Make sure the printer is turned off 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Attach the paper guide 4 If a pull tractor is installed remove it If any options are installed remove them and pack them in their original boxes 5 Make sure that the print head is not hot Then remove the ribbon cartridge as described in Chapter 1 Set...

Page 120: ...ng direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch or programmable in 1 216 inch increments Printable columns LX 300 80 columns at 10 cpi LX 1170 136 columns at 10 cpi Resolution 240 144 dpi maximum Paper feed methods Friction top paper entry Push tractor rear paper entry Pul...

Page 121: ...wire Color ribbon LX 300 only approx 400 million strokes per wire Dimensions and weight for LX 300 Height 159 mm 6 43 inches Width 366 mm 14 4 inches Depth 275 mm 10 8 inches not including the knob paper guide and paper release lever Weight approx 4 4 kg 9 8 lb Dimensions and weight for LX 1170 Height 163 5 mm 14 4 inches Width 546 mm 14 4 inches Depth 275 mm 10 8 inches not including the knob pap...

Page 122: ...k 1 million characters cyan 0 7 million characters magenta 0 7 million characters yellow 0 5 million characters Draft 10 cpi 14 dots character Acoustic noise 49 dB A ISO 7779 pattern Interfaces One standard bidirectional 8 bit parallel interface with IEEE 1284 nibble mode support and One EIA 232D serial interface Buffer 8KB Built in fonts Bitmap fonts EPSON Draft 10 12 15 cpi EPSON Roman 10 12 15 ...

Page 123: ...ries PC 437 Greek PC 852 Eastern Europe PC 853 Turkish PC 855 Cyrillic PC 857 Turkish PC 866 Russian PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 Latin Greek ISO 8859 2 ISO Latin 1T Turkish Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonian PC 771 Lithuanian ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukrainian PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Arabic Character sets ...

Page 124: ...Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 6 A maximum 1 4 A depending on the character type 0 3 A maximum 0 7 A depending on the character type Power consumption Approx 23 W ISO IEC 10561 letter pattern Temperature Humidity without condensation Operation 5 to 35 C 41 to 95 F 10 to 80 RH Storage 30 to 6...

Page 125: ...ide 100 to 257mm 3 9 to 10 1 inches Cut sheet feeder 257 to 356 mm 10 1 to 14 inches Thickness Paper guide 0 065 to 0 14 mm 0 0025 to 0 0055 inch Cut sheet feeder 0 07 to 0 14 mm 0 0028 to 0 0055 inch Weight Paper guide 52 to 90 g m 14 to 24 lb Cut sheet feeder 64 to 90 g m 18 to 24 lb Width 100 to 257 mm 3 9 to 10 1 inches Length 100 to 364 mm 3 9 to 14 3 inches Copies 1 original up to 4copies Th...

Page 126: ...Weight 45 to 90 g m 12 to 24 lb Width 101 6 to 254 0 mm 4 0 to 10 0 inches Length one page 101 6 to 558 8 mm 4 0 to 22 0 inches Copies 1 original up to 4 copies Thickness Printable area 0 065 to 0 39 mm 0 0025 to 0 015 inch Gathering area up to 0 9 mm 0 035 inch Weight not multipart 52 to 82 g m 14 to 22 lb Weight one sheet of multipart 40 to 58 g m 12 to 15 lb Binding Spot glued or crimp bound on...

Page 127: ...cking sheet width 101 6 to 254 mm 4 0 to 10 0 inches Backing sheet length one page 101 6 to 558 8 mm 4 0 to 22 0 inches Backing sheet thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Total thickness 0 16 to 0 19 mm 0 0063 to 0 0075 inch Label weight 64 g m 17 lb Width 216 3 mm 8 5 0 12 inches Thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Weight 52 to 82 g m 14 to 22 lb ...

Page 128: ...Cut sheet feeder 210 to 364 mm 8 3 to 14 3 inches Thickness Paper guide 0 065 to 0 14 mm 0 0025 to 0 0055 inch Cut sheet feeder 0 07 to 0 14 mm 0 0028 to 0 0055 inch Weight Paper guide 52 to 90 g m 14 to 24 lb Cut sheet feeder 64 to 90 g m 18 to 24 lb Width 148 to 420mm 5 8 to 16 5 inches Length 100 to 364 mm 3 9 to 14 3 inches Copies 1 original up to 4copies Thickness 0 12 to 0 39 mm 0 0047 to 0 ...

Page 129: ... 0063 to 0 0205 inch Weight 45 to 90 g m 12 to 24 lb Width 101 6 to 406 4 mm 4 0 to 16 0 inches Length one page 101 6 to 558 8 mm 4 0 to 22 0 inches Copies 1 original up to 4 copies Thickness Printable area 0 065 to 0 39 mm 0 0025 to 0 015 inch Weight not multipart 52 to 82 g m 14 to 22 lb Weight one sheet of multipart 40 to 58 g m 12 to 15 lb Binding Spot glued or crimp bound on both sides ...

Page 130: ...acking sheet width 101 6 to 406 4 mm 4 0 to 16 0 inches Backing sheet length one page 101 6 to 558 8 mm 4 0 to 22 0 inches Backing sheet thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Total thickness 0 16 to 0 19 mm 0 0063 to 0 0075 inch Label weight 64 g m 17 lb Width 216 mm 8 5 inches Thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Weight 52 to 82 g m 14 to 22 lb ...

Page 131: ...ns are 3 0 mm 0 12 inch each The maximum paper width is 257mm 16 5 inches and the maximum printable width is 203 2mm 13 6 inches For single sheets wider than 229 0mm 9 0 inches the side margins increase proportionally to match the width of the paper C The minimum bottom margin is 4 2 mm 0 17 inch B B C B C A A printable area printable area ...

Page 132: ...s are 3 0 mm 0 12 inch each The maximum paper width is 420mm 16 5 inches and the maximum printable width is 345 44mm 13 6 inches For single sheets wider than 364 0mm 14 3 inches the side margins increase proportionally to match the width of the paper C The minimum bottom margin is 4 2 mm 0 17 inch ...

Page 133: ... inch each B The minimum left and right margins are 13 mm 0 51 inch each The maximum paper width is 254mm 16 0 inches and the maximum printable width is 203 2mm 13 95 inches For continuous paper wider than 241 3mm 9 5 inches the side margins increase proportionally to match the width of the paper A A B B Printable area ...

Page 134: ... inch each B The minimum left and right margins are 13 mm 0 51 inch each The maximum paper width is 406 4 mm 16 0 inches and the maximum printable width is 345 44 mm 13 6 inches For continuous paper wider than 377 8mm 14 87 inches the side margins increase proportionally to match the width of the paper ...

Page 135: ... A The minimum top and bottom margins are 4 2 mm 0 17 inch B The minimum left margin is 3 0 mm 0 12 inch The minimum right margin is 3 0 mm 0 12 inch The maximum printable width is 203 2mm 8 0 inches A B printable area ...

Page 136: ...he 0 Standards and approvals U S model European model Australian model Safety UL1950 CSA C22 2 No 950 EMC FCC Part 15 Subpart B Class B CSA C108 8 class B Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 EMC AS NZS 3548 Class B ...

Page 137: ...fonts and graphics General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 1 ESC 2 ESC 3 ESC A CR Page format ESC C ESC C ESC C 0 ESC Q ESC l ESC c ESC N ESC O ESC U Print position motion ESC ESC ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC Spacing ESC Spa...

Page 138: ...the IBM 2380 Plus for LX 300 IBM 2381 Plus for LX 1170 reference manual General operation NUL DC3 ESC j BEL CAN DC1 ESC Q ESC K ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC 0 ESC 1 ESC 2 ESC 3 CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ...

Page 139: ...If customer support for your area is not listed below contact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software B...

Page 140: ...Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and otherfiles look at documentation such as product brochures and user manuals and access troubleshooting information EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading tologontoftp epson com...

Page 141: ... 800 873 7766 for dealer referral For users in the United Kingdom and the Republic of Ireland If you purchased your product in the UK or the Republic of Ireland EPSON UK LTD provides a range of customer services and technical support Support Via the World Wide Web For information on the latest EPSON products software drivers online user guides and answers to frequently asked questions http www eps...

Page 142: ...227271 from the Republic of Ireland and via e mail at info epson co uk They can provide the following information Pre sales information and literature on new EPSON products also available via our world wide web site at http www epson co uk Where to purchase genuine EPSON consumables accessories and options For users in Australia EPSON Australia wishes to provide you with a high level of customer s...

Page 143: ... EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your EPSON product Our Pre sales Helpdesk staff can provide literature on new EPSON products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are We enco...

Page 144: ... with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Int...

Page 145: ...can log on to the following number for the BBS service Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For users in Malaysia Contacts for information support and services are World Wide Web www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ and Email Enquiries are available BBS 852...

Page 146: ...s are World Wide Web www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquiry and Technical Query are available Epson India Head Office Bangalore Phone 03 5191366 Fax 03 5191281 Phone 5321 266 70 Fax 5581799 5321095 Help Desk Phone 5321 625 ...

Page 147: ...SON Philippines Representative Office at the telephone and fax numbers below Mumbai Phone 8261516 17 Fax 8257287 Help Desk Phone 8261515 Delhi Phone 3352051 53 Fax 3352054 Help Desk Phone 3706222 Chennai Phone 8203940 41 Fax 8272463 Help Desk Phone 8218659 Kolkata Phone 2871355 Fax 2871357 Help Desk Phone 2404932 Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 148: ...A 32 ...

Page 149: ...nting 2 10 to 2 27 specifications A 10 A 13 Control panel 2 2 to 2 10 4 2 Customer support A 23 Cut sheet feeder 2 33 to 2 37 D Data length 2 7 Default settings changing 2 9 to 2 10 option list 2 3 to 2 4 Driver See Printer driver E Emulation See IBM 2380 Plus IBM 2381 Plus emulation Envelopes printing 2 32 specifications A 10 A 13 EPSON Remote utility 3 16 EPSON Status Monitor 3 utility 1 21 3 13...

Page 150: ...on 2 6 Printer driver accessing from Windows 2000 or NT 4 0 3 6 to 3 9 from Windows 3 1 3 4 to 3 6 from Windows Me 98 or 95 3 2 to 3 4 from Windows NT 3 5x 3 9 to 3 10 installing for DOS 1 23 for Windows 2000 or NT 4 0 1 20 to 1 21 for Windows 3 1 1 21 to 1 22 for Windows Me 98 or 95 1 20 to 1 21 for Windows NT 3 5x 1 21 to 1 22 settings 3 11 to 3 12 Printer software installing 1 19 to 1 23 R Remo...

Page 151: ... 7 mechanical A 4 to A 6 paper A 8 to A 11 A 12 to A 14 paper alignment A 20 printable area A 15 to A 19 standards and approvals A 20 Status Monitor 3 utility See EPSON Status Monitor 3 utility T Tear off 2 24 to 2 27 adjusting 2 25 to 2 27 automatically 2 25 button 2 25 Technical support A 23 Transporting the printer A 3 U Unidirectional Uni d printing See Print direction Unpacking the Printer 1 ...

Page 152: ...ver control panel paper guide paper release lever paper supports paper guide cover knob edge guides tractor ribbon cartridge parallel interface paper tension unit paper thickness lever power switch power cord serial interface ...

Page 153: ...PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 ...

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