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Epson L565, User Manual

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Product Cannot Connect to a Wireless Router or Access Point .................................................. 222
Cannot Print Over a Network ....................................................................................................... 223
Network Software Cannot Find Product on a Network................................................................. 224
Product Does Not Appear in OS X Printer Window...................................................................... 225
Cannot Print Over a Network ....................................................................................................... 225
Cannot Scan Over a Network ...................................................................................................... 226

Solving Copying Problems ............................................................................................................... 227

Product Makes Noise, But Nothing Copies.................................................................................. 227
Product Makes Noise When It Sits for a While............................................................................. 227

Solving Paper Problems................................................................................................................... 227

Paper Feeding Problems............................................................................................................. 228
Paper Jam Problems ................................................................................................................... 228
Document Jams in the Automatic Document Feeder .................................................................. 230
Paper Ejection Problems ............................................................................................................. 233

Solving Problems Printing from a Computer..................................................................................... 234

Nothing Prints .............................................................................................................................. 234
Product Icon Does Not Appear in Windows Taskbar ................................................................... 235
Printing is Slow ............................................................................................................................ 236

Solving Page Layout and Content Problems .................................................................................... 237

Inverted Image............................................................................................................................. 237
Too Many Copies Print ................................................................................................................ 237
Blank Pages Print ........................................................................................................................ 238
Incorrect Margins on Printout....................................................................................................... 238
Incorrect Characters Print............................................................................................................ 239
Incorrect Image Size or Position .................................................................................................. 239
Slanted Printout ........................................................................................................................... 240

Solving Print Quality Problems ......................................................................................................... 240

White or Dark Lines in Printout .................................................................................................... 241
Blurry or Smeared Printout .......................................................................................................... 241
Faint Printout or Printout Has Gaps ............................................................................................. 243
Grainy Printout............................................................................................................................. 243
Incorrect Colors ........................................................................................................................... 244

Solving Scanning Problems ............................................................................................................. 245

9

Summary of Contents for L565

Page 1: ...L565 User s Guide ...

Page 2: ......

Page 3: ...her Power Saving Settings 22 Changing the Eco Settings 22 Changing the Sleep Timer Settings 23 Changing the Power Off Timer Settings 24 Epson Connect Solutions for Smartphones Tablets and More 25 Using Epson Email Print 25 Using the Epson iPrint Mobile App 26 Using Epson Remote Print 26 Using Epson Scan to Cloud 27 Using AirPrint 27 Using Google Cloud Print 28 Setting Up Google Cloud Print on a Ch...

Page 4: ...oading Capacity 52 Available Epson Papers 52 Paper or Media Type Settings 53 Placing Originals on the Product 54 Placing Originals on the Scanner Glass 54 Placing Originals in the Automatic Document Feeder 55 Copying 58 Copying Documents or Photos 58 Paper Size Settings Copying 59 Copying Options 59 Printing from a Computer 61 Printing with Windows 61 Selecting Basic Print Settings Windows 61 Prin...

Page 5: ...ptions Mac OS X 83 Print Options OS X 83 Selecting Page Setup Settings OS X 84 Selecting Print Layout Options OS X 85 Sizing Printed Images OS X 86 Managing Color OS X 86 Color Matching and Color Options OS X 87 Printing Your Document or Photo OS X 88 Checking Print Status OS X 89 Selecting Printing Preferences OS X 90 Printing Preferences OS X 91 Cancelling Printing Using a Product Button 91 Scan...

Page 6: ...esolution Guidelines 124 Selecting Scan File Settings 126 Available Scanned File Types and Optional Settings 127 Scanning with OS X Using Image Capture 128 Available Scan Settings OS X Image Capture 130 Scanning Special Projects 130 Scanning to a PDF File 131 Restoring Photo Colors as You Scan 134 Faxing 135 Connecting a Telephone or Answering Machine 135 Setting Up Fax Features 140 Setting Up Fax...

Page 7: ... Group Dial Lists Using the Fax Utility OS X 164 Sending Faxes 166 Sending Faxes from the Product Control Panel 166 Faxing from the Control Panel 166 Fax Send Settings 167 Dialing Fax Numbers from a Connected Telephone 169 Sending a Fax at a Specified Time 170 Sending Faxes Using the Fax Utility Windows 171 Sending Faxes Using the Fax Utility OS X 174 Receiving Faxes 177 Fax Reception 177 Receivin...

Page 8: ... Aligning the Print Head Using the Product Control Panel 205 Aligning the Print Head Using a Computer Utility 205 Cleaning the Paper Path 207 Checking the Number of Sheets 208 Checking the Sheet Counter Windows 208 Checking the Sheet Counter OS X 209 Cleaning and Transporting Your Product 211 Cleaning Your Product 211 Transporting Your Product 213 Solving Problems 216 Checking for Software Updates...

Page 9: ...ocument Jams in the Automatic Document Feeder 230 Paper Ejection Problems 233 Solving Problems Printing from a Computer 234 Nothing Prints 234 Product Icon Does Not Appear in Windows Taskbar 235 Printing is Slow 236 Solving Page Layout and Content Problems 237 Inverted Image 237 Too Many Copies Print 237 Blank Pages Print 238 Incorrect Margins on Printout 238 Incorrect Characters Print 239 Incorre...

Page 10: ...s 250 Scan Area is Not Adjustable in Thumbnail Preview 250 Scanned Image Edges are Cropped 251 Solving Faxing Problems 251 Cannot Send or Receive Faxes 251 Cannot Receive Faxes with a Telephone Connected to Your Product 253 Message Appears Prompting You to Reset Ink Levels 253 Uninstall Your Product Software 254 Uninstalling Product Software Windows 254 Uninstalling Product Software OS X 255 Where...

Page 11: ...ations 266 Environmental Specifications 266 Safety and Approvals Specifications 266 Notices 267 Trademarks 267 Copyright Notice 267 A Note Concerning Responsible Use of Copyrighted Materials 268 Default Delay Times for Power Management for Epson Products 268 Copyright Attribution 268 11 ...

Page 12: ......

Page 13: ...L565 User s Guide Welcome to the L565 User s Guide For a printable PDF copy of this guide click here 13 ...

Page 14: ...r Smartphones Tablets and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Turning Off Control Panel Sounds Adjusting the Screen Contrast Parent topic Product Basics Control Panel Buttons and Li...

Page 15: ... Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product s status Icons Description Originals are detected in the ADF Automatic Document Feeder No Ethernet connection Ethernet connection has been established Wi Fi network error has occurred or the product is searching for a connection Wi Fi connection has been established the number of bars indicates the...

Page 16: ...rds and other settings To enter letters or symbols press the buttons on the numeric keypad repeatedly to scroll through characters To enter numbers or change the case of letters press the up or down arrow button To delete the previous character press the left arrow button To enter a space press the right arrow button Parent topic Using the Control Panel Changing LCD Screen Language You can change ...

Page 17: ...tton if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Press the down arrow button select Common Settings and press the OK button 4 Select Sound and press the OK button 5 Select Button Press and press the OK button 6 Press the down arrow button until the sound is turned off then press the OK button 7 Press the home button to exit Parent topic Using the Control...

Page 18: ...utton 4 Press the up or down arrow button to adjust the screen contrast 5 Press the OK button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Inside Product Parts Back Parent topic Product Basics 18 ...

Page 19: ...Product Parts Top and Front 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Output tray 19 ...

Page 20: ...1 ADF cover 2 Automatic Document Feeder ADF 3 ADF edge guide 4 ADF output tray 20 ...

Page 21: ...r 2 Scanner glass 3 Control panel Parent topic Product Parts Locations Product Parts Inside 1 Scanner unit 2 Ink tubes 3 Ink tank unit 4 Ink tanks 5 Print head in home position Parent topic Product Parts Locations 21 ...

Page 22: ...rter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by ...

Page 23: ...anging the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the up or down arrow button select ...

Page 24: ...ging the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the down arrow button select Setup and press the OK button You see a screen like this 2 Press the down arrow button select ...

Page 25: ...gle Cloud Print Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo to an email and send it to your product 1 Set up your product for network printing See the link below 2 If you did not alread...

Page 26: ...Print from your mobile device to your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop you can print to an Epson Email enabled product anywhere in the world 1 Set up your product for network printing See the link below 2 Visit lati...

Page 27: ...tions on the screen to create your destination list 6 When you re ready to scan select the setting for the Scan to Cloud service on your product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac w...

Page 28: ... Cloud Print Services option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password an...

Page 29: ...ation check to see if a number appears in the status area at the lower right corner of the screen Click this number to open the notifications menu then click Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 4 3 Click Add Device 4 Click the Register button that appears next to your product 5 Click Register on the confirmation screen Your product s LCD s...

Page 30: ...Enabling Wi Fi Direct Mode Using WPS to Connect to a Network Related topics Wi Fi or Wired Networking 30 ...

Page 31: ...up WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 31 ...

Page 32: ...installer program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the up or down arrow button select Wi Fi Setu...

Page 33: ...s character press the left arrow button To enter a space press the right arrow button 5 Press the OK button when you finish entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting press the anterior button 7 If you want to print a network setup report press one of the Iniciar buttons Otherwise press the OK button If ...

Page 34: ...devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device When operating in this mode your product displays a Direct or D connection symbol on the LCD screen To disconnect a peer to peer mode connection release the connection to your product from your computer or...

Page 35: ...ess the OK button You see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Press the down arrow button select Connection Setup and press the OK button 4 Press the down arrow button select Change Password and press the OK button 5 Press the up arrow button Note If you have already connected devices or computers to your product via Wi Fi Direct they will ...

Page 36: ... press the up or down arrow button To delete the previous character press the left arrow button To enter a space press the right arrow button 7 Press the OK button when you re finished entering your password You see this screen 8 Press the OK button to view the SSID Wi Fi network name and password 9 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD scr...

Page 37: ...nect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WP...

Page 38: ...opic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the up or down arrow button select Setup and press the OK button You see this screen 2 Press the down arrow button select Network Settings and press the OK button 3 Press the down arrow button selec...

Page 39: ...ork Connection Connecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1...

Page 40: ...the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connection if necessary 1 Disable your product s Wi Fi features 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Con...

Page 41: ...ur product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related tasks Connecting to a New Wi Fi Router Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi fea...

Page 42: ...2 Press the down arrow button select Disable Wi Fi and press the OK button 3 Press the up arrow button to disable Wi Fi Parent topic Changing or Updating Network Connections 42 ...

Page 43: ...l do Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 43 ...

Page 44: ...2 Raise the paper support and its extension pull out the output tray then raise the paper stopper 3 Slide the edge guide to the left 44 ...

Page 45: ...hese paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions If you use paper with binder holes load only one sheet at a time and use only thes...

Page 46: ...Paper Related references Paper Loading Capacity Related tasks Loading Paper for Photos Loading Envelopes Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 46 ...

Page 47: ...2 Raise the paper support and its extension pull out the output tray then raise the paper stopper 3 Slide the edge guide to the left 47 ...

Page 48: ... even the edges 5 Slide the edge guide against the paper but not too tightly 6 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your photo faces Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions 48 ...

Page 49: ...ed references Paper Loading Capacity Related tasks Loading Paper for Documents Loading Envelopes Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 49 ...

Page 50: ...2 Raise the paper support and its extension pull out the output tray then raise the paper stopper 3 Slide the edge guide to the left 50 ...

Page 51: ...se loading guidelines If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin or that have plastic windows Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Doc...

Page 52: ...of any type Envelopes 10 Based on paper weight of 17 lb 64 g m2 to 24 lb 90 g m2 Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 30 sheets Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit global latin epson com or call your nearest Epson ...

Page 53: ...11 inches S041257 50 Matte 216 279 mm S042180 100 Note Paper media availability varies by country Parent topic Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Bright White Paper Epson High Quality Ink Jet Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Photo Paper Glossy Premium Photo Paper G...

Page 54: ...he Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner Note You can place multiple original...

Page 55: ...ng 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure you...

Page 56: ...the originals into the ADF faceup and top edge first The ADF icon on the LCD screen appears 4 Slide the ADF edge guide against the originals but not too tightly Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications Related topics Copying 56 ...

Page 57: ...Scanning Faxing 57 ...

Page 58: ...es of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Press the up or down arrow select Copy and press the OK button You see a screen like this 5 To print more than one copy press a number key or the up or down arrow button 6 Press ...

Page 59: ...opying Options Related topics Placing Originals on the Product Loading Paper Paper Size Settings Copying Select the Paper Size setting that matches the paper you loaded Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm ADF only A4 8 3 11 7 inches 210 297 mm Parent topic Copying Copying Options Select the copying options you want to use for your copies Note Not all options or settings ...

Page 60: ...y sizes the image by the percentage you select Actual Size Copies at 100 size Auto Fit Page Automatically sizes the image to fit the selected paper size Legal Letter Automatically converts from legal size to letter size Document Portrait Specifies the orientation of your originals Orientation Landscape Quality Draft Specifies the document type of your originals and selects the quality of your copi...

Page 61: ... with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 62: ... to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 Select the orientation of your document Note If you are printing an envelope select Landscape 62 ...

Page 63: ...ptions you want 11 To print multiple copies and arrange their print order select the Copies options 12 To preview your job before printing select Print Preview 13 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 14 To reduce noise during printing when you select Plain Paper Bright White Paper and the Standard Quality setting selec...

Page 64: ...of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note You will need to print one side and flip the paper over manually to print the othe...

Page 65: ...ike this 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Opt...

Page 66: ...uble sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for ...

Page 67: ...stom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark ...

Page 68: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Page 69: ...crease readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs and I...

Page 70: ... or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on you...

Page 71: ...on groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 71 ...

Page 72: ... presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 7...

Page 73: ...Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Page Rendering Mode Increases...

Page 74: ...fine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Photo W...

Page 75: ...You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 75 ...

Page 76: ... Pause To restart printing right click on any paused print job and click Restart Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default p...

Page 77: ...em as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer sett...

Page 78: ...you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Sof...

Page 79: ...eature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS ...

Page 80: ...ent or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details b...

Page 81: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 81 ...

Page 82: ...eck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 82 ...

Page 83: ...lity Options Mac OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on photo paper Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For photos and graphics with goo...

Page 84: ... not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the siz...

Page 85: ... on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X 85 ...

Page 86: ...ages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color...

Page 87: ...rent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custom...

Page 88: ...ick the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix ...

Page 89: ...cking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job and control printing 1 Click the printer icon when it appears in the Dock You see the print status window 89 ...

Page 90: ...vels click Supply Levels or click Settings and click the Supply Levels tab To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan or Pr...

Page 91: ... setting High Speed Printing Speeds up printing but may reduce print quality Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared print...

Page 92: ...ontrol Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure...

Page 93: ...ces on the computer you want to scan to 4 To scan to your computer you first need to select how you connected your product to your computer If your product is connected directly to your computer with a USB cable press the up or down arrow button to select USB Connection If your product is connected to your computer over a network press the up or down arrow button to select the computer name from t...

Page 94: ...lect Scanner OS X drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon ...

Page 95: ... OS X Open the Applications folder open the Epson Software folder and double click the EPSON Scan icon You see an Epson Scan window like this Parent topic Starting a Scan 95 ...

Page 96: ...ct scan settings scan and open the scanned image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product ...

Page 97: ...You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan 97 ...

Page 98: ...Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment option...

Page 99: ...Scan Settings Scanning in Home Mode When you scan in Home Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Home Mode as the Mode setting 99 ...

Page 100: ...You see this window 2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 100 ...

Page 101: ... area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save set...

Page 102: ... the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 102 ...

Page 103: ...review image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 103 ...

Page 104: ...a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 104 ...

Page 105: ...ee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Doc...

Page 106: ...evel at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on t...

Page 107: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 107 ...

Page 108: ...file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size Parent topic Scanning in...

Page 109: ...scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting You see this window 109 ...

Page 110: ...click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related co...

Page 111: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 111 ...

Page 112: ...utton in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Related concepts Image Preview Guidelines Scan Resolution Guidelines Related task...

Page 113: ...nd text recognition more accurate by separating the text from the graphics Color Enhance Enhances the red green or blue shades in the scanned image Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineate...

Page 114: ...You see this window 114 ...

Page 115: ...image that you want to scan scan area 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 12 Click Scan You see the File Save Settings window 13 Change any of the necessary file save settings and click OK E...

Page 116: ... Scan Area Professional Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific image Adjustments settings for a scanned image Just be sure t...

Page 117: ...1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 117 ...

Page 118: ... scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 118 ...

Page 119: ...e All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment sett...

Page 120: ... can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settin...

Page 121: ...s you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you nee...

Page 122: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 122 ...

Page 123: ...e of the scanned file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size 123 ...

Page 124: ...nail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected If the Thumbnail checkbox is selected clicking the Preview button opens a thumbnail preview Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually If the Thumbnail...

Page 125: ...e amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 150 dp...

Page 126: ...ntrol how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders 126 ...

Page 127: ...ptional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when mult...

Page 128: ...ow Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi TIFF format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture 1 Open an image editi...

Page 129: ...setting indicating where you placed your original if available Select any other available scan settings as necessary 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan 129 ...

Page 130: ...s the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color ...

Page 131: ...ument and save it in one PDF Portable Document Format file on your computer 1 Place your original on your product for scanning 2 Start Epson Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 When you finish selecting all your settings click Scan 131 ...

Page 132: ...the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK 132 ...

Page 133: ... that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves th...

Page 134: ...to use 4 Select the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If ...

Page 135: ...a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone...

Page 136: ...product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment 136 ...

Page 137: ...DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection 137 ...

Page 138: ... ISDN wall jack 2 Terminal adapter or ISDN router 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 138 ...

Page 139: ... answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Receiving...

Page 140: ...ng the Product Control Panel See these sections to set up fax features using the product control panel Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Selecting Advanced Fax Settings Basic Settings Fax Receive Settings Fax Security Settings Fax Printing Fax Reports Fax Report Options Parent topic ...

Page 141: ... if necessary to select your country or region You see a confirmation screen 6 If the setting is correct press the up arrow button If not press the down arrow button and retry Note Changing the country or region restores the fax settings to their defaults Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time and ...

Page 142: ...te If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 12 If necessary select Time Difference and use the up or down arrow button to set the difference between UTC Coordinated Universal Time an...

Page 143: ...u have subscribed to a distinctive ring service from your telephone company press the up arrow button Then select the ring pattern to be used for incoming faxes and go to step 13 If you do not have distinctive ring service press the down arrow button and go to the next step Note Distinctive ring service allows you to have several phone numbers on one phone line Each number is assigned a different ...

Page 144: ...automatically Note When no external telephone is connected to the product Receive Mode must be set to Auto otherwise you cannot receive faxes 11 Press the OK button 12 On the Confirm Settings screen confirm the displayed settings and press the OK button Press the anterior button if you need to correct or change the settings 13 On the Confirmation screen press the OK button to check the fax connect...

Page 145: ...one in your home Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Press the up or down arrow button select Fax Settings and press the OK button 4 Press the up or down arrow button select Basic Settin...

Page 146: ...to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Press the up or down arrow button select Fax Settings and press the OK button 4 Press the up...

Page 147: ...e Product Control Panel Selecting Advanced Fax Settings You can use the product s control panel to select settings for sending receiving and printing faxes 1 Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Press the up or down arrow button select Fax Settings and press the OK button You see this screen 4 Select the group of settings you...

Page 148: ...l Adapter The product may drop the first digit of a fax number and send the fax to the wrong number Line Type PSTN Selects a standard phone line Public Switched Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Lets you set up the header information for outgo...

Page 149: ...chine is set to for answering a call Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode On is set to Auto When you enable this function you Start Code need to set a Start Code If you are using a cordless handset whose base is connected to the product you can start receiving the fax by entering the code on the handset Parent topic...

Page 150: ...elect the report you want to print and press one of the Iniciar buttons Parent topic Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options Select the fax report or list you want to print Fax Settings List Print a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Prin...

Page 151: ... fax settings using the FAX Utility for Windows 1 Do one of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted 151 ...

Page 152: ...x Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Se...

Page 153: ...arent topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dia...

Page 154: ...ontacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 60 contacts and contact groups combined 1 Press the home button if necessary 2 Press the up or down arrow button select...

Page 155: ...d You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Entry and press the OK button 6 Use the buttons on the numeric keypad to enter the number you want to use for the contact such as 1 Then press the OK button 155 ...

Page 156: ...code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 9 Set the Fax Speed if necessary 10 Press the OK button Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the home button if necessary 2 Pre...

Page 157: ...lete and press the up arrow button on the confirmation screen To edit the contact select Edit follow the on screen instructions Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients You can have up to 30 contacts in a group Note You can create up to 60 contacts and contac...

Page 158: ...n select Fax and press the OK button You see a screen like this 3 Press the Contactos button 4 Press the button on the numeric keypad You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Group and press the OK button 158 ...

Page 159: ... each contact you want to include in your group up to 30 contacts A symbol appears next to each selected contact 9 Press the OK button to save the group Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Group You can edit an existing group to add or delete entries You can also delete the entire group 1 Press the home button if necessary 2 Press the up or down a...

Page 160: ...ht arrow button select Delete and press the OK button To edit the group press the right arrow button select Edit and press the OK button Edit the group as necessary and press the OK button You see a list of the contacts in your group 6 To add or delete a contact press the button on the numeric keypad 7 Press the OK button to save the settings Parent topic Setting Up Contacts Using the Product Cont...

Page 161: ... Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted...

Page 162: ...You see this window 4 Select Speed Dial Group Dial List 162 ...

Page 163: ...enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contact...

Page 164: ...s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility 2 Double click FAX Utility if necessary You see this window 3 Select your FAX product in the Print...

Page 165: ... fax number and click OK To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts an...

Page 166: ...s Related references Fax Send Settings Related tasks Selecting the Line Type Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history If direct dialing has been restricted you can only select th...

Page 167: ...sa button to redial the last dialed fax number 5 If you need to change any fax settings press the OK button and select your settings Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 6 Press one of the Iniciar buttons Note To cancel faxing press the Cancelar Reiniciar button Your product scans your original and prompts you to place addit...

Page 168: ...ror Lets you select when to print transmission reports Print Do Not Print Send Fax Later Off You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to On send is specified Polling Receive Off You can receive a fax stored on another fax machine for fax polling by dialing the fax number You can On receive a specific document from a fax information service by fo...

Page 169: ...ed telephone If the recipient s phone number and fax number are the same you can speak to the recipient before sending the fax 1 Place your original on the product for faxing Note You can send up to 100 pages in a single transmission 2 Press the home button if necessary 3 Pick up the handset of the connected phone 4 Select Send and dial the fax number from the connected telephone Speak to the reci...

Page 170: ... You see a screen like this 4 Enter a fax number or select a number from the Contacts list and press the OK button Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 5 Select Send Fax Later and press the OK button 6 Select On use the buttons on the nume...

Page 171: ...the specified time the fax is sent when you turn it back on Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover shee...

Page 172: ...Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK 172 ...

Page 173: ...If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information 173 ...

Page 174: ...e Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax 174 ...

Page 175: ... application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu 175 ...

Page 176: ...owing to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu 176 ...

Page 177: ...y Receiving Faxes Manually Receiving a Fax by Polling Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the teleph...

Page 178: ...et to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone befor...

Page 179: ...on You see a screen like this 3 Press the OK button 4 Press the up or down arrow button select Polling Receive and select On 5 Press the anterior button 6 Enter the fax number 7 Press one of the Iniciar buttons to start receiving the fax Parent topic Receiving Faxes 179 ...

Page 180: ...ectly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to the instructions in this manual As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do no fall below the lower line Continued use of...

Page 181: ...eset the ink levels After bringing an ink bottle inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink bottles in a cool dark place Store the ink bottles in the same environment as the product When storing or transporting an ink bottle after removing its seal do not tilt the bottle and do not subject it to impacts or temperature ...

Page 182: ...h Windows Checking Ink Levels with OS X Disabling Special Offers with Windows Parent topic Refilling Ink Related tasks Refilling the Ink Tanks Checking Ink Levels with Windows A low ink reminder appears if you try to print when ink is low and you can check your ink levels at any time using a utility on your Windows computer 1 To check your ink levels access the Windows Desktop and double click the...

Page 183: ...nued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Checking Ink Levels with OS X You can check your ink levels using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and sele...

Page 184: ... actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer 184 ...

Page 185: ... message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Promotional offers not available in Latin America 185 ...

Page 186: ...ottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This process is carried out the first time you turn on the printer and guarantees better performance Do not load paper before refilling the ink tanks Ink Bot...

Page 187: ...ining your hands 1 Place a sheet of paper under the ink tank area in case of spills 2 Turn on your product 3 Make sure the power light is on but not flashing 4 Press the up or down arrow button to select Setup 5 Press the up or down arrow button to select Maintenance 6 Press the up or down arrow button to select Reset Ink Levels 7 Press the Iniciar Color button 8 Unhook the ink tank unit from the ...

Page 188: ... ink tank unit cover then remove the ink tank s cap Note Make sure the color of the ink tank matches the ink color you want to refill and only remove the cap from that ink tank Be careful not to spill any ink 188 ...

Page 189: ... you can use it to seal the bottle cap later if necessary Then remove the bottle cap and carefully remove the protective seal avoid touching the ink underneath the seal then close the bottle cap tightly Caution Close the bottle cap tightly otherwise ink may leak 189 ...

Page 190: ... the correct color ink up to the upper line on the ink tank 12 If any ink remains in the ink bottle after filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 190 ...

Page 191: ...13 Place the cap securely on the ink tank 14 Repeat the previous steps as necessary for each ink color you need to refill 15 Close the ink tank unit cover 191 ...

Page 192: ... in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to the instructions in this manual As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do no fall below the lower line Continued use of the product when the ink le...

Page 193: ... you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first Print Head Nozzle Check Print Head Cleaning Ink Tube Flushing Parent topic Adjusting Print Quality Related topics Refilling Ink Print Head Nozzle Check Yo...

Page 194: ...row button select Setup and press the OK button You see this screen 3 Select Maintenance and press the OK button 4 Select Print Head Nozzle Check and press the OK button 5 Press one of the Iniciar buttons to begin printing 194 ...

Page 195: ... in the lines Print head is clean Print head needs cleaning 7 Do one of the following If there are no gaps select Finish and press the OK button If there are gaps or the pattern is faint select Clean the print head and press the OK button to continue 195 ...

Page 196: ... topic Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock...

Page 197: ...You see a window like this 4 Click Print 197 ...

Page 198: ...rn to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 198 ...

Page 199: ...t refill the ink tank first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related concepts Print Head Nozzle Check Related topics Refilling Ink Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load a few sheets of plain paper i...

Page 200: ...ast 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve flush the ink tubes Parent topic Print Head Cleaning Related topics Refilling Ink Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one o...

Page 201: ...throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 201 ...

Page 202: ... there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve flush the ink tubes 202 ...

Page 203: ...e indicating that an ink pad is nearing the end of its service life the product stops printing and you must contact Epson for support Contact Epson to purchase replacement ink pads before they reach the end of their service life When the ink pads reach the end of their service life the product stops printing and you must contact Epson for support Flushing the Ink Tubes Using a Computer Utility Par...

Page 204: ...he print head If you don t see any improvement turn off the product and wait at least 12 hours Then check the print quality again If quality still does not improve contact Epson for support Parent topic Ink Tube Flushing Related topics Refilling Ink Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you...

Page 205: ...up or down arrow button select Setup and press the OK button You see this screen 3 Select Maintenance and press the OK button 4 Select Print Head Alignment and press the Iniciar Color button to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern 5 Check the printed pattern and press the up or down arrow button to choose the number representing the b...

Page 206: ...le menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Print Head Alignment 4 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this 206 ...

Page 207: ... and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink Caution Do not use tissue paper to clean the rollers inside th...

Page 208: ...mber of Sheets You can view an option that displays the number of sheets of paper that have fed through the product Checking the Sheet Counter Windows Checking the Sheet Counter OS X Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 Access the Windows Desktop and righ...

Page 209: ...d Parent topic Checking the Number of Sheets Checking the Sheet Counter OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 209 ...

Page 210: ...2 Select Printer and Option Information You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets 210 ...

Page 211: ... hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner If you see lines ...

Page 212: ...s recommended to clean the rollers and the interior of the ADF 7 Clean the outer case and control panel with a soft dry lint free cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Related tasks Cleaning the Paper Path 212 ...

Page 213: ...rature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when transporting the ink bottles 1 Turn off the product 2 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait...

Page 214: ... the paper from the product 6 Close the output tray and paper support if necessary 7 Unplug the power cable 8 Disconnect any connected cables 9 Unhook the ink tank unit from the product and lay it down Note Do not pull on the ink tubes 214 ...

Page 215: ...ace the product in its original packaging materials if possible or use equivalent cushioning around the product Caution Keep the product level during transport Otherwise ink may leak Do not put opened ink bottles in the box with product Parent topic Cleaning and Transporting Your Product Related concepts Print Head Alignment Print Head Cleaning 215 ...

Page 216: ...ct Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at global latin epson com Soporte website available in Spanish and Portuguese only Windows Your printer software automatically checks for updates You can also manually update the software by selecting Sof...

Page 217: ... Turn off the product and contact the end of its service life Epson for support Communication error Make sure the computer is connected to your product and your software is installed correctly Paper jam Paper is jammed in the product Remove the jammed paper and press the OK button to clear the error Invalid IP address and Enter the IP address and subnet mask correctly subnet mask No dial tone Make...

Page 218: ... and press the OK button 6 Press one of the Iniciar buttons 7 Do the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling y...

Page 219: ... OK button You see this screen 3 Press the up or down arrow button to select one of these options and press the OK button Network Settings Restores all of the default network settings Fax Settings Restores all of the fax settings Clear All Data and Settings Restores all of the default settings and resets contact and network data on the control panel You see a confirmation screen 4 Press the up arr...

Page 220: ...or help Parent topic Solving Setup Problems Related tasks Changing LCD Screen Language Turning Off Control Panel Sounds Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and ...

Page 221: ...s grounded Otherwise you may feel a slight electric shock when touching your product Parent topic Solving Setup Problems Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings ...

Page 222: ... address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is...

Page 223: ...our router documentation for instructions Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon does not appea...

Page 224: ...s Make sure your product is not connected to a guest network If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose...

Page 225: ...r router documentation for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the net...

Page 226: ...e Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan exit Epson Scan wait a few seconds an...

Page 227: ...the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product i...

Page 228: ... recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Follow any special loading instructions that came...

Page 229: ...3 Lift up the scanner unit Caution Do not touch the flat white cable inside the printer Caution Do not lift up the scanner unit when the document cover is open 229 ...

Page 230: ...llow all paper loading instructions when you load new paper Parent topic Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Related topics Loading Paper Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF try these solutions 1 Remove your originals from the ADF 230 ...

Page 231: ...2 Open the ADF cover 3 Remove any jammed paper Caution Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF 231 ...

Page 232: ...4 Remove any jammed paper or torn pieces 5 Lower the paper feeder but don t close the ADF cover 6 Raise the ADF input tray 232 ...

Page 233: ...w the prompts on the LCD screen to clear any error messages Parent topic Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too th...

Page 234: ... is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows clear any stalled print jobs from the Windows Spooler Windows 8 x Naviga...

Page 235: ...ar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Windows 7 Click and select Devices and Printers Windows Vista Click select Control Panel and click Printer under Hardware and Sound Windows XP Click Start and select Printers and Faxes Or ope...

Page 236: ... automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print...

Page 237: ...s in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Too Many Copies Print Make sur...

Page 238: ... Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selec...

Page 239: ...t Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes If your product is connected to a USB hub connect it directly to your co...

Page 240: ...ur product software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options OS X Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Related topics Loading Paper Solving Print Quality Problems ...

Page 241: ... off any high speed settings in your product software Align the print head You may need to refill the ink Visually check the ink levels Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows S...

Page 242: ...et will contain a lighter image or text print that side first Make sure the ink has dried before reloading the paper to print on the other side Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface t...

Page 243: ...re your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Cleaning the Paper Path Selecting Basic Print Settings Windows Selecting Basic Print Settings O...

Page 244: ...er inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Qu...

Page 245: ...ad Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Managing Color OS X Related topics Refilling Ink Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent ...

Page 246: ...SON Scan Settings Make sure the correct Connection setting is selected then click the Test button Windows other versions Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the correct Connection sett...

Page 247: ...s try these solutions Make sure you placed your original for scanning facing the correct way If you are scanning using the Epson Scan Black White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Home Mode Available Image Adjustments Professional Mode Available Image Adjustments Office Mode Related...

Page 248: ...inal from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Adjust these Epson Scan settings if available and try scanning again Select the Unsharp Mask setting Adjust the Auto Exposure setting Incre...

Page 249: ...ppear in an Image You may see a ripple pattern called a moiré in scanned images of printed documents This is caused by interference from differing pitches in the scanner s screen and your original s halftone screen To reduce this effect adjust these Epson Scan settings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned ...

Page 250: ...djust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again Change the Image Type setting and experiment with different combinations of the next settings Adjust the Tone Correction setting Adjust the Auto Exposure setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Th...

Page 251: ... Otherwise your faxes might be rejected by the recipient s fax machine Make sure Auto Answer mode is turned on to receive faxes automatically Check your product control panel to see if this mode is turned on Check that the cable connecting your telephone wall jack to your product s LINE port is secure Print a fax connection report using your product control panel or fax software to help diagnose t...

Page 252: ...the product may not be able to receive faxes Contact your service provider for assistance Note Do not turn the product off while it is receiving a fax Otherwise the fax transmission will be lost Note If your product is connected to a VoIP Voice over Internet Protocol phone line keep in mind that fax machines are designed to work over analog phone lines Epson cannot guarantee that fax transmission ...

Page 253: ...een all the way to the top Note Depending on the operating conditions you may see the ink reset message even when there is still ink in the tanks 2 Select the colors that you refilled on the LCD screen 3 Press the start button to reset the ink levels Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot dire...

Page 254: ...ue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen in...

Page 255: ...cribed here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site at global latin epson com Soporte 2 Select your product category 3 Select your product 4 Click Controladores y Software locate the Uninstaller utility and click the Descarga button 5 Run the file you downloaded 6 Double cli...

Page 256: ...o a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil State capitals an...

Page 257: ...al phone company to call this toll free number from a mobile phone Dial first 7 digits wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visi...

Page 258: ...ons Dimension Specifications Electrical Specifications Environmental Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at global latin epson com S...

Page 259: ... quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 ...

Page 260: ...g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Related references Paper Loading Capacity Printable Area Specifications Note Print quality may decline in the expanded printable area Single sheets 1 Margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 57 inches 40 mm minimum 260 ...

Page 261: ...a right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 57 inches 40 mm minimum Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper size US letter legal or A4 size Paper type Plain paper Paper weight 17 lb 64 g m2 to 25 lb 95 g m2 Loading capacity Approximately 30 sheets US letter or A4 or 10 sheets legal Parent topic Technical Specifications 261 ...

Page 262: ...nternal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel per color internal 8 bits per pixel per color external Black and white 16 bits per pixel per color internal 1 bit per pixel per color external Light source LED Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax capability ITU T Super Group 3 Support line H...

Page 263: ...d to work with genuine Epson inks Your product may not function properly if you use other types of ink and may affect Epson s warranty The included ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper ...

Page 264: ...ice Class for computers Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n Security WPA2 PSK AES complies with WPA2 standards with support for WPA WPA2 Personal WEP 64 128 bit Frequency range 2 4 GHz Coordination modes Infrastructure mode Ad hoc mode not supported by IEEE 802 11n Wi Fi Direct not supported by IEEE 802 11b Note Wi Fi Direct Simpl...

Page 265: ...ps Full duplex 10 Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex Connector RJ 45 Security Protocol SSL TLS HTTPS Server Client IPPS Parent topic Technical Specifications Dimension Specifications Height Stored 8 9 inches 226 mm Printing 11 5 inches 291 mm Width Stored 19 1 inches 484 mm Printing 19 1 inches 484 mm Depth Stored 14 8 inches 377 mm Printing 21 3 inches 540 mm Weight 13 7 lb ...

Page 266: ...proximately 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity Operating 20 to 80 RH without condensation Storage 5 to 85 RH Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Sa...

Page 267: ... and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Eps...

Page 268: ...on Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any qu...

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